AAA refused to tow my car because it was too difficult to extract the car. The ball joint broke, so…read morethe car could not be driven onto the lift. Because of where it broke, I ended up parallel parked on a busy city street. I called Robert and he gave me a quote upfront and set up an appointment for me to get my car towed the next day, first thing in the morning. It was not an easy extraction. The wheel had to come off and the car had to be towed out at an angle. But Robert made it look easy. I highly recommend using Hi Tech if you need a tow out of a difficult situation.

Robert provided the most professional service at a such a great price. He was kind, patient and…read morevery understanding. I have never had tow service anywhere close to as great as this was. Excellent from start to finish. I'll be recommending him to everyone I know.

If it would let me give this guy zero stars, I would. AAA dispatched him to tow me and when he…read moreshowed up he complained that my vehicle was too big for the truck that he brought and acted like it was my fault. He was rude and I didn't get towed after waiting for him almost two hours. Another local company ended up taking care of me quickly with no issues. If you're in the area and they dispatch this guy, do yourself a favor and ask for someone else.

Another Towing Service let me down. Jeff was Courteous, Professional, and Really knows what he is…read moredoing. Amazing Communication, Timely Service on Very Busy Day is Almost Impossible to find these days. If you have any Towing Needs, Do yourself a FAVOR,Give Smith Towing a Call and request Jeff.

Eric is amazing!! He answers emails quickly and even after I booked him to come over for just one…read morerepair, I contacted him asking if we could add more and he was more than happy! He can fix ANYTHING! In less than 90 minutes he fixed our washer, repaired a sink that was leaking and a toilet! All done with a smile! I really can't recommend him enough!

Eric is awesome. Very responsive and responsible. Our dryer lost heat, and he made two trips at a…read morevery reasonable price to make sure we were good to go. Looking forward to becoming a repeat customer

Unfortunately, we had a flat tire which left us alongside the road while it was pouring down rain…read more Within minutes, a tow truck happened to arrive and come to rescue. The driver, Gene, was incredibly friendly and helpful. He provided suggestions for nearby auto shops and hotels. He charged us a very reasonable rate for the tow, given the fact that he not only dropped our car off at a shop, but dropped us off at a hotel afterwards. Great service, this was a silver lining in an otherwise terrible situation.

We were stranded along the road and could not get help. It was late at night and we were 2 older…read moreladies traveling home from a church retreat. Gene made sure we were safe. He is very professional, responsible and very reasonable. I highly recommend his service. Karen

This was our first time in Pittsburgh, Pennsylvania. There we were, two seventy + year olds,…read morevacation was over and our battery was dead three levels down in a Pittsburgh, Pennsylvania parking garage. It was 6:30am on a Sunday. The reviews were so good, I called. Am I glad I did! You promised to be there within thirty minutes. You were! You figured out the problem and got our car started. We got on our way. You were our hero today. I will gladly pass it on! Thank you so much.

Had an appointment the next day. JS never showed up. Texted and said was out of town. I made an…read moreappointment for the next day to see if he could fit me in. He said he would try. Never contacted me again.

Amazing service ..my tire popped at school and a bolt was striped ..he came switched me out and…read moretowed me to the gas station for air ..beyond helpful and didn't attack my pocket at all , i don't usually leave reviews if that doesn't tell u something

Fantastic service at a very reasonable price! I got a flat on the Parkway and waited several hours…read morefor a tow truck through my insurance company. The first truck never arrived and the second one kept pushing back the arrival time. I got fed up and called Heroes Towing, and he was there in 40 minutes! Very friendly and efficient service and totally reasonable pricing. Next time I need a tow I'll just call Heroes.

I can't say enough about how nice, honest, and skilled Rick is. I had a unique brake incident on a…read morerainy Saturday evening and Rick face timed with me so I could show him the problem, then on Sunday morning he picked up parts I had ordered at a nearby parts store, brought them to the parking lot I broke down in and proceeded to spend the next few hours patiently completing a rear brake job that even though he didn't have the exact specialty tool my VW required, he persevered and did just a great job! If you need roadside help and he's available, don't bother calling anyone else.

Got locked out of my car. Called roadside and was told 1 1/2 hrs until someone arrived. The…read moresavior to my day showed up within a half hour and quickly unlocked the car. Super nice...super helpful. Even made sure the car started up before he left. Would recommend this company in a heartbeat.

They were flexible with my schedule and quick to get my vehicle transported. They have towed…read morevehicles for me several times and every time has been a great experience! Always personable and full of good information. These services are hard to find! Definitely recommend using Graff towing and auto repair to everyone.

I can not say enough about Graff towing. Not only did they send the owner out on a holiday weekend…read more He was able to get my car off of a curb. It was not your typical beached car. He really though it through and was able to get me back on the road without damaging my car. I truly don't think anyone else could have made it happen.