I purchased a shower conversion from Kohler/Pacific Bath in early 2023 replacing a 35 year old bath…read moretub. The installers arrived on time, had all of the equipment he needed and did the demo. Unfortunately, we found I had water damage due to years of leakage. This needed to be repaired and it stopped work. The repairs were done that weekend and they came out a couple of days later and did a good job getting the done quickly. This included sending out someone to retexture the walls and ceiling where they worked to ensure it was seamless. I haven't had any major problems at all but noticed after a year or so that some of the hand rails were getting loose. I called Pacific bath and they sent a person out quickly who tuned everything up. While there he noticed a small issue at the top of the shower that we had not seen. He reported it and Pacific Bath sent someone out today to replace the entire wall! They could have short cut the repair with caulking but no, the installer said they wanted to do it right. I am very impressed with their customer service and appreciate the extra steps they took to ensure I won't have future problems. I highly recommend them if you are considering a conversion.

DO NOT USE THESE PEOPLE!!! I had my bathtub replaced with a walk in shower. Pacific Bath was the…read moremost expensive, but the salesman convinced me their product was superior, so I went with them. Their "superior" wall material broke twice when they were cutting it to fit, each break causing a 1 day delay in completion. My 2 day install took 5DAYS. When I requested a rebate for the value of my time (3 extra days of sitting around my house, either waiting for them to show up or being here while they were working), they refused to give me any credit. They offered me a gift basket, which mostly consisted of crummy items from Kohler that they probably got for free from the company. If I could give a 1/2 credit, I would add it for their installers, who were great, but their management team was worthless. Once they had their money they didn't give a damn.

I used this place when they were working out of a storage area. I did get a good deal. After my…read moreGranite was installed I did ask for them to come back out but they never did. I think I knew they were going to tell me it wasn't a problem. Sure no one want to eat 1800.00 worth of granite. A couple for my neighbors even used them A few years later I called. I was told to call back. I did and left and message for Avel. He never returned my call. Again. I had this problem before. I called again and he would even take a few minutes to come over and look at the job I want. Since he installed the counter tops all I wanted was to see if he could remove them so that we can put new cabinets in and then I would like him to put them back on. A whole 5 minutes maybe 10 and he cant make time. SO another neighbor wants to use him as well but I will help her find someone else since Pacific Marble & Granite cant make time.

From the consultation appointment to the last day of construction, these guys where great to work…read morewith. Corey was very professional and answered all our questions in a timely manner. Tavas strong work ethic, attention to detail and dedication to his craft delivered a beautiful bathroom remodel. I will definitely be hiring these guys again in the future.

The plank floors went in flawlessly. Really impressed with the look of them. Top notch work. The…read moretear down of fireplace and mantle look great too. They took care in cleanup as well. Thank you all

I would rate higher than 5 star! We replaced our master bathrooms counters/sinks/faucets and…read moreTouchstone was so easy to work with from choosing the counter, removal, through install. Communication was excellent and their team was the best we have ever worked with. Definitely will only use their team on the next project but recommend to everyone.

Best fabricators in town! I just had my complicated kitchen island and counters installed and the…read moreseaming of the veining on the slabs is perfect! Wouldn't use anyone else.

Absolutely love these guys! We couldn't get anyone to respond to our quote request when we needed a…read moresmall job done in our kitchen. They responded the same day I sent them an email, came 4 days later and refused to charge us. Of course we forced them to take some cash for their trouble. Truly one of a kind.

I have to say this is the BEST experience I've had working with a vendor. Every step of the process…read morewas smooth. I can't rave enough about their attention to detail, communication, customer service, scheduling, timing, flexibility and speedy installation... I would HIGHLY recommend this company! My countertops look incredible and somehow they even cut the quartz so that there isn't even a seam!

We hired Miller Bath (Bath Planet) back in 2023 for a new bathroom remodel. They came out with a…read moreprompt quote and the work was done with care and a pretty quick turn around. Their employees were respectful and talented. It turned out fabulous. Last week, the shower door came off the track (our daughter somehow managed to do this) and we had a rep come out to fix it. It was a very easy fix but he took the time to explain what happened and showed me how to fix it easily. He was kind and knowledgeable. I really appreciated the service. Sometimes companies do good work, but the follow up and service YEARS later is what really matters. I highly recommend them for your project. Very impressed.

I needed a safer way to get in and out of the in-tub old shower, so I hired Bath Planet And Miller…read morehome renovations to do a tub to shower conversion. $20,000 and nearly five months later I still do not have a shower that provides safe entry and exit. I have a beautiful shower that I can't safely use.

We needed to finish off a cabinet wall / wine bar at our condo in late 2019. We have done dozens of…read morerenovations and upgrades to homes and condos over the years. Victoria at Pedini ROCKS! She provided design service, ordered all products, arranged and managed the installation and followed up on the little punch list. She's professional, punctual and kind. We highly recommend her and Pedini.

From the owner: We are your solution for a modern, modular kitchen and bath cabinet system. Our European kitchen…read morecabinetry has been tested world-wide and is known for innovative ideas and production techniques. When you purchase a Pedini kitchen, you are receiving a full package -- unparalleled Italian luxury; state-of-the-art custom design built around ergonomics and functionality; a modern and sustainable aesthetic which never goes out of style; and our local and knowledgeable white-glove service -- ensuring long-term satisfaction in your investment. Pedini PDX is an owner-operated business with extensive kitchen design and installation experience -- guaranteeing the highest standards of client service. Purchasing a kitchen is monumental and we are prepared to assist you in creating dynamic design solutions that enhance your home and lifestyle, while accommodating your budget. Our team is happy to provide linear quotes, create a 3D model of your future kitchen, provide multiple pricing iterations, and track orders. We also offer installation services and provide contractor coordination. We are an authorized dealer of Miele appliances. At Pedini PDX, we have all the ingredients to serve you with a quality kitchen. Your kitchen and bath remodel starts here. Stop by our showroom to test out the Pedini difference for yourself.

My 70 year old living room hardwood floor needed some attention. They sanded it down to virgin wood…read moreand filled in any gaps or dings, mindful to keep the tile around the fireplace perfectly flush. If I didn't know any better, I would swear it's a brand new installation. I have a very small coat closet off the front door that I had them leave untouched just to keep some history of what it once was. Excellent work. Professional, responsive, and on-time. If I had anymore hardwood floors, I would definitely call them again.

I will give two stars to Divine Surface solely for the fact that they source very nice stone from…read moreanother company (called Bedrosians). Otherwise, I don't have much positive to say about Divine Surface. Perhaps if you are a contractor and you are used to dealing with companies like this, they are fine, but as a homeowner spending 7k, I expect detailed information about my purchase, install, and every single design question I have. The person we worked with there was vague, inconsistent, and challenging to communicate with. We were never consulted on the cut-out for the sink and when we complained that we didn't get the flush edging (that even the template that came with the sink suggested), we were told "well everyone wants it this way so that's what we do." Well, we are not everyone and we're the ones paying for it so I expect to be consulted. The reply made me feel gaslit and silly for even asking rather than taking the time to work through it. They installed a piece of backsplash where we told them not to - an entire piece of quartz super-glued to your wall where you didn't tell them to put one - can you imagine? We were so tired of dealing with them at that point that we just left it there. The caulking done on the backsplash behind our sink was discolored and cracking one week after they did it - my own husband who is not a contractor re-did it himself and its 100x better. For 7k, I expect good caulking. To top it off, the folks they use for installation (which are contracted by Divine and I don't believe direct employees) are the rudest people I have ever worked with. They came to my house without masks on, and as a woman home alone I felt uncomfortable asking them to put them on, so I told this to our contact at Divine Surfaces. To his credit, he did talk to them but boy oh boy did that installer make a show of putting on his mask when he came back to our house to re-install the sink. He grunted short responses to my questions, wouldn't look me in the eye and made sure I saw allllll the effort it took him to remove his shoes for my hardwood floors and put a mask on. I actually felt scared being alone in the house with him, he was that rude. Overall, this company lacks communication and more importantly, compassion or interest in their customers needs. My advice - source the same quality products from Bedrosians directly or from a different company, skip the hassle of going through Divine Surface.

Paula was absolutely amazing! So kind and friendly. Gave her input when we needed it. Had great…read moresuggestions and quickly picked up on the style we were looking for. We gave her our budget and she was able to direct us toward hardware that met our needs and price point. Highly recommend!

Four people sitting behind computers and not one bothered to say hello or ask if I need help. I am…read moredoing a remodel and this place was highly recommended. I will not be recommending it nor will I be returning.

We asked Nick to come out and give us a quote to replace a macerating toilet with an actual…read morenot-disgusting, working toilet. This involved cutting into a wall and then into concrete in the basement below the bathroom to run a sewer pipe (the old pipe from the macerating toilet was zip-tied to the wall in the basement). Nick was very responsive to email and text messages and kept us in the loop at all times, which is one of the reasons we ultimately hired him. He always let us know his ETA whether it was arrival for the initial estimate or the work that needed to be done. He listened to our somewhat uninformed ideas about what we wanted to do, and gave us reasoned options backed up by years of experience. We were very happy with the plumbing work completed (Nick made sure to clean his area each day he was here and brought his own drop cloths to protect the floors) and it was obvious he knows his trade. In addition, and perhaps most importantly, we liked having Nick at the house. He's very personable and friendly, and as an added bonus, our dog loved him (and vice versa). We plan to ask Nick to do some additional plumbing work in the basement bathroom once we get our act together.

Our kitchen sink was leaking and wasn't switching to the preferred stream strength so we ordered a…read morenew one and Nick installed it for us. He also fixed our toilet which had been making a horrendous sound and was running nonstop. He's REALLY responsive and we had our initial appointment to assess the issues and the fixes done within a week! He's kind and professional and really honest about what work you need done!