My son brought us here. It was my first visit. HOLY COW. They have everything. Kid in a candy…read morestore. I'd pay them to let me work there. Got a good knife and a knife block and honestly I'd drive there again right now if gas wasn't five bucks. Friendly customer service :) The COLORS in there just stunning the way everything is displayed. Good prices for good kitchen stuff. Good kitchen stuff pays for itself pretty quickly! Yen stars.

Overpriced and rude service. I came in here to ask about their knives and was treated very rudely…read moreby the man behind the counter. I will not be returning anytime soon.

From start to finish, our experience was excellent. Our sales rep, Helen M., guided us through the…read moreprocess with care and expertise. Marina F. ensured a smooth delivery and installation schedule, and Austin, Miguel, and Hunter handled the installation flawlessly. Each team member was professional, courteous, and respectful of our home. I highly recommend the Ferguson team members.

Helen M is a great help when you're looking to remodel your kitchen and bath. We walked into the…read morestore with our agenda. We knew what we were looking to purchase. All we had to do is find the right knobs and pulls. Little did we know there is more to the search than just finding the item in the store. We found several knobs that could not be matched with pulls. After a couple of misses, Helen jumped in and gave us direction. She went to her computer database and found us some options. She walked us through the store to give us examples of pulls to choose between. Did I mention, this wasn't her responsibility at the time? The front counter person assigned someone to come see us however that person dragged/lagged or went to see a movie and Helen jumped in to make sure we had a pleasant shopping experience. The store has a lot of things to pick at great prices compared to others selling the same items. If you're on their website Build.com, you can come in and see products before purchasing. Thanks Helen from making our experience great!

Paula was absolutely amazing! So kind and friendly. Gave her input when we needed it. Had great…read moresuggestions and quickly picked up on the style we were looking for. We gave her our budget and she was able to direct us toward hardware that met our needs and price point. Highly recommend!

Four people sitting behind computers and not one bothered to say hello or ask if I need help. I am…read moredoing a remodel and this place was highly recommended. I will not be recommending it nor will I be returning.

When I realized I needed to replace my shower surround, I was shocked at the quotes most places…read morewere giving me - thousands of dollars for complete bathrooms remodels that would involve trashing all of the existing hardware. NW Tub & Shower came through with a great price to do ONLY what I asked for - no hard sell, no attempt to convince me to do anything else. Carlos himself was the one who came over to do the quote and to do the work, and his communication was great all throughout. The job ended up taking a while to finish due to a backordered part, but NW Tub & Shower didn't charge me until the work was finished. Excellent service, highly recommended, would absolutely use them again for any future needs.

Gloria got back to me very quickly, and asked good questions about the existing floor and plumbing…read moresituation. Gloria got back to me very quickly, and asked good questions about the existing floor and plumbing situation. Nope, not for that kind of money.

They were able to repair two irreplacable antique lamps for us, including upgrading them so they…read morecould take LED blubs, for less than $100. They also have a lot of obscure plumbing and electrical parts. And occasionally, a pettable cat.

I have been a customer of A Boy Plumbing and Electrical in Hollywood for decades. Most recently…read morethey have repaired a number of lamps for me. The turnaround is a day or two, the work is excellent and the price is very fare. The team is very friendly, knowledgeable and helpful. They have also sharpened many knives for me while I wait. If you enjoy supporting local businesses, A Boy is a neighborhood find!

I'm a sucker for household goods stores, so of course I loved this upscale kitchen/home store! My…read morekid purchased her fancy shmancy coffee/espresso machine here, so she knew I'd enjoy checking this place out. And she was RIGHT. Think HomeGoods or HomeSense stores, but much MUCH higher end. That about encapsulates this place. The store itself is one large, open concept floor. It has all sorts of kitchen gadgets and linens, gourmet foods/condiments, patio furniture and gardening accessories, home furnishings and household accessories. Nothing is cheap here, literally or figuratively. Everything is super well-made, but very pricey. My kid saw a pizza platter here for $20 that she purchased the day before at HomeGoods for $4.99. The exact same item. That said, this place carries a lot of brands and items that you cannot find elsewhere, and the staff are extremely knowledgeable about their product lines. I liked their selection of retro wall clocks in a rainbow of colors, each for about $50 (I thought that was reasonable). Also, note that their sale prices on items are excellent deals. And they also carry smaller scale, cute gift things, on carousels by the front counter. I got my friend a cute pair of socks here.

We bought some dining chairs 5 yrs ago from Kitchen Kaboodle, with vinyl covered seat cushions. A…read morecouple years back we noticed the paint was coming off the vinyl! It looks terrible. And no help from Kitchen Kaboodle customer service. I was hoping for free replacement, a credit of a discount on new chairs, but they wont even answer my emails or return phone calls. See the pictures attached. Buyer beware!

They have a great selection, reasonable prices and knowledgeable staff! So rare to get all 3 these…read moredays. Megan the lead designer is fabulous. She's helped me with 2 projects recently. She is kind and patient and really knows her stuff. Especially impressive for someone so young.

They don't stand behind their product. And they are dishonest. I bought 2000sf of waterproof…read moreflooring, installed 75% of it and noticed water damage in 3 separate areas. I immediately stopped the install and contacted them. They wanted me to wait 3 weeks before they would send someone out to inspect it. I decided to not wait because I didn't want a floor that was not waterproof. I took pictures of everything and save all the damaged pieces. After submitting my warranty claim, they never sent anyone out, and denied me based on the pictures I submitted. They made up a story about how I must have a water leak under my floor. The manager "Jared" promised me that he would give me free transition strip for my new floor that I bought. Then a week later he said that he never said that. I will never shop here again, and I tell all my customers about my experience and tell them not to shop here either. Typical corporate America not caring about you. Don't shop here, you've been warned.

This is all I am going to say fellow Yelpers... This Cutlery Shop is BADASS…read more Customer Service was simply the best... had a extensive collection of vintage cutlery and kitchen paraphernalia. David even had a great sense of humor and also recommend some good local eateries which I tried and now recommend to others. If you need your knives sharpened or just need to buy another knife to add to your collection then Hawthorne Cutlery is your spot. So let it be written... So let it be Sharpened.

Third time I have tried to go here during their "hours of operation". Doesn't answer phone, doesn't…read morereturn messages, apparently never there. Very frustrating. Apparently the place is cool but has thus far wasted a combined hour of my time driving here trying to actually shop. I have money to spend, how do places like this survive? Don't bother calling to see if they're open, they're not, they don't answer if they are. Update: Received a call back. Immediately hung up on me with a very surly "forget it" before I could adjust my volume. Why the fuck would I give this asshole a penny? Rude to his customers, doesn't seem care about his shop, disrespectful of your time. Is this just a retired hobbyist who fucks around in his knife shop when he feels like it? What a joke. Also seen other reviews now saying this guy has made creepy comments on women's bodies. Glad I didn't end up coming here, would have brought a female friend.

We have used this business twice with great results. They are very professional and the work…read morestands up to hard use.

I see why they have such low reviews. I used them decades ago to fix a chip in a hot tub and they…read moredid an amazing job. This time they did an absolutely terrible job on my bathtub. It was so bad I just replaced the tub. They destroyed my tub by grinding g at it and then the finish they sprayed on was covered in dust nibs. My photos will show you all you need to see. They charged me $795 for this and gave zero explanation or apologies, they did say they would charge $450 more dollars to fix what they created , I was shocked at how terrible the work was and the customer service afterward was pathetic. I fired them and made them refund my money. I should have made them pay to replace my tub.

we needed to replace a cracked toilet tank. The big box stores were no help. I called fergusons and…read morethey answered and were so helpful. They said I could bring the tank in. I did that and the people at the store were super helpful. Our tank is discontinued but having some great research the ferguson's staff found a replacement. The price for a new tank and inside parts at the big box was $100 or more. I walked out of ferguson happy and only spent $51 and much less time, They let me know to come back if there were any issues. BONUS - they disposed of the broken tank

First I went to the store and was told they have never heard of replacing any parts and I should…read morecall the manufacturer directly. I contacted the mfg and got a specific part number and told to order through a wholesaler like Ferguson, who probably should have just messaged their rep in the first place. I called and was told they would have to contact a rep for pricing and to give me contact info and they'd get it ordered but it might take a few days, then no contact for a week. I called again and they didn't have any idea what I was talking about, but took my info again and said they would put in an order. Another week went by with no response and I'm pretty sure they blew me off again. I tried calling one time but after about 30 minutes on hold I give up. I ended up going to standard supply company, they took all of ten minutes to get the part ordered and sent me invoices. Apparently I'm not the first person that's had this exact same issue that they've helped recently. They're much more polite and actually seem competent.