On both occasions that I have used Tech505 they have been very helpful and fixed the issues my…read moreLaptop was having. Super friendly customer service and handle your tech with care. Would use Tech505 if I ever need anymore Laptop diagnoses/fixes.

DO NOT DO BUSINESS HERE! My little brother was a computer engineer and a hacker for the federal…read moregovernment at Sandia National Labs (DOE & DOD)! I used to work for Phillips Labs/DOD at KAFB as an engineering Tech! So I know personally from experience that, for the most part, "computer nerds" aren't the most sociable people with infectious personalities. This guy DJ, the owner, is just like that. His customer service skills are extremely piss poor! He keeps pushing you to pay $50 for a consulting fee without detailed explanation of his capabilities and any assurance whatsoever that he can get the job done. When this was SIMPLY and respectfully stated to him as a potential customer concern, he threw a tantrum like a little kid and hung up like a little punk. Computers are major purchases where you are spending as much as $3000 or more!!! Thats not chump change in this current economy. I was prepared to drop that because I need what I need and I have the money. However, just because a person may be smart enough to understand everything about motherboards, RAM Memory, and processor chips doesn't mean he knows how to conduct business properly!!! That seems to be the case here! If you are spending hundreds upon thousands of dollars, you want to be assured that you have someone that's going to be reliable and personable enough to answer your basic questions! Trust and believe that I know enough about computers that I'm not just asking errant non-applicable nonsense! When you get down to brass tacks, I just wanted to be assured that he was capable of delivering what i needed for the amount of money I was planning to spend (thousands) with him as opposed to going to a big box retail store. His lack of decorum, class, business knowledge, and patience was what I received! We don't patronize a business because they know they have the knowledge in their head but otherwise can't convincingly assure the paying customer that they and their money are in good hands! DO NOT DO BUSINESS HERE!!!

Chad was amazing! Helped me with a years-long backlog of ignored pop-ups offering malware and virus…read moresolutions, demanding I finish setting up programs I don't know if I have, and telling me my dropbox and other mysterious items are full or have stopped syncing or are unsecured. Gibberish. Chad set it all right in 2 hours. And so friendly and professional--super easy to work with. Highly recommend!! And a very reasonable rate, too.

Would not recommend this place!!! I got my laptop back like this! I've called repeatedly over and…read moreover and no response. I was told to simply pop it "back in". My laptop was not like this prior to having abq computer pros fix.

impressive knowledge and professionalism. I had some serious issues they were able to resolve in…read moreless than 2 days. I reviewed the list and never had to speak to them until the computer issues were resolved. everything was done according to my specifications including removing an unapproved app that was holding the computer functionality from performing. Very pleased!!

When I called and left a message about my computer issues, it didn't take long before they called…read moreme back. I was able to come in right away, no wait. Jessica checked my computer out and found that it was just a simple issue that my battery power ran out. She said since it only took maybe 10 min. she wasn't going to charge me at all. I am a senior so I was so pleased to know that they are so efficient and kind. I wanted to for sure give them a thumbs up and how quickly my issue was dealt with and professionally. I will definitely refer others who need computer repair. Linda W.

Hello All! I had an excellent experience with NMPCMD! I…read moreasked them about connecting my new HP printer to my computer. Instead of having me bring it in, or coming to my address, I was given some very, very excellent, and free, advice over the phone! The advice was to return the HP printer; and, exchange it for a Brother printer. I am extremely pleased that I followed the advice given by NMPCMD!! I now have a Brother printer that works wonderfully with my computer, and was easy to set up! THANK YOU, THANK YOU VERY, VERY MUCH, NMPCMD!!! I will continue to use NMPCMD whenever, and for whatever, computer repair/ update I may need in the future!!! Very Sincerly! David L. :)

Very friendly and helpful! I would go back in the future if I have additional issues.read more

I read the other reviews and they were full of good experiences. I was still apprehensive as I had…read morenever used HelpTek. I had a major issue with my email account unable to reload. Dmitri fixed it for me at home for under $200. Great guy and entirely professional!

Edit: I found someone who did it for $500 cheaper. And they did great work. Do not trust this…read morecompany. They will charge you extra for no reason and not blink an eye. Do not go here for TV mounting.

This place is fabulous. I only went in to have the screen replaced (i'm hard on my iPad, I break…read morescreen protectors every other month) on my iPad, and the owner explained in detail why the glass one broke. She recommended a different solution, which is a screen protector that's made from plastic, not glass. I'll do it next time! She went the extra distance.

Very honest service. I was told, as much as they wanted my business, I did not need a battery…read morereplacement. She explained my use, the percentage of battery left, and when I should come back. Very trustworthy!

I shattered the screen of my iPhone 5S, and Jesse made it as good as new! His attention to detail…read moreand customer service is the best in Albuquerque!

Full disclosure: I do not have direct experience with repair service here, but received incredibly…read morehelpful customer service over the phone. Jess spent close to 10 minutes on the phone with me helping to explore my options. He was very honest, fair, and transparent in that the repair would cost more than a used replacement. He even shopped ebay and emailed me a link to the item. I will definitely head to Precision Computer when I need a repair.