i would give the a zero if possible, came out twice wrong parts, tech tried to make it work with wrong seal, on my dishwasher left my house in a hurry , seemed he ran out of my house because he new he did not do the job right, my dishwasher is not working wont stay shut to run , i am old disalbed and a vet , now they are telling me they wont fix their wrong. dont call them terrible terrible. jay w mcdonald. read more

PROS: Friendly staff and completes work when promised. CONS: Does not know how to trouble-shoot/repair vintage stereo receivers NOTE: This review pertains to their ability to work on vintage stereo receivers only. I brought in two vintage stereo receivers for minor repairs. One had a switch issue and the other had a FM-related issue. Switch Issue: They could not repair the problem. They stated that a new switch was needed, but due to the age of the item, the switch was not available. I already knew that, which was why I wanted the switch repaired (i.e., disassembled and cleaned). Apparently, the technicians do not know how to do this. I've seen YOUTUBE videos that show you how to do this, but I don't have the tools to do it. FM Issue: They could not repair the problem. After replacing a part (that I paid for) that they said made the condition worse, they put the original part back in. Obviously, they identified the wrong component. Then, I was told that the entire tuner board would need to be replaced, but due to the age of the item, the board was no longer available. I already knew that, which was why I wanted them to trouble-shoot the board and replace the faulty components. When a repair shop tells you that you need to "replace the entire board," it means "we don't know how to figure out what is wrong." When I brought in both items, I was clearly told that the items may not be able to be repaired due to their age. I understand this. However, the problems were not that complicated to figure out with good trouble-shooting techniques, given the correct knowledge and equipment. Again, I've seen related YOUTUBE videos, but I don't have the equipment or technical expertise. Since neither problem was corrected, I have no other choice but to conclude that the technician's knowledge and abilities regarding vintage stereo receivers are extremely limited. Needless to say, I was disappointed. They should not even accept vintage stereo receivers for repair. I gave them 2 stars (instead of 1) ONLY because of the PROS listed at the beginning of this review. read more

Had Kim here to fix our TV, he was prompt, very professional and friendly, he fixed our TV and clean up right after that. He even gave me some advise on options on our TV that I didn't know. I highly recommend them for any TV or appliances repair. They wouldn't be around for 70 years if they weren't doing somthibg right. read more

Every second of our experience with Crown was great. Liam worked with us to find the source of our problem via phone, got us set up with an appointment quickly, and was friendly and professional. Jonathan came out to assess the exact issue and was incredibly efficient. After the part we needed was ordered and had come in Jonathan was at our door the next day to install it and make sure everything was in working order. Again he works at a great pace and is very respectful and kind. Even took the time to patiently get acquainted with our kind of shy/awkward dog. So grateful that our fridge is back to normal, and we will definitely be calling Crown for any future appliance issues! read more

Crown came out and replaced the main-board on my Mitsubishi WD-73837 DLP Big Screen TV, and that totally fixed my TV. Since it came out of the box it had trouble finding HDMI devices and would show no picture when plugged into my 3d kit module. They also picked up my Pioneer VSX-1020, while he was at my house, because it was shutting off and the HDMI's were not working, and fixed it under warranty. They are 100 miles away from me and they dropped off my receiver to my house 2 days after it was fixed (Firm Ware update was all she needed). Thanks for going out of your way for me! You guys will get all my electronic service work and I will refer everyone I know to Crown Electronics! read more

We had an excellent experience with this company. We had a new faulty Sears refrigerator that they helped us with. They sent out a technician to replace the part, who come on time and was very professional to deal with. Unfortunately, the replacement part did not cure the problem and that's where Robin, the manager comes in. She was phenomenal! She was the intermediary between us and the Sear's rep. It was a long drawn out process and she was in constant communication with us and Sear's. She responded to every text promptly and if she didn't have the answer she got back to us in a very timely manner with one. She was very kind, respectful and informative. We haven't dealt with anyone this top notch in a long time. read more

Crown TV is a Panasonic authorized service center and when my new plasma TV needed some warranty work, Crown TV were the ones to do the job. Literally five minutes after I got off the phone with Panasonic setting up my repair, I had a phone call from Crown TV to schedule my appointment. This was on a Saturday. They scheduled my appointment, ordered the part, and by Wednesday the service technician was at my home. Oh, and he arrived RIGHT on time, just two minutes before he was scheduled to show up. How's that for punctuality? The service technician did an excellent, professional, and speedy job and was very courteous and obviously very knowledgeable. I am extremely pleased with Crown TV and will turn to them for all my (hopefully few) TV service needs in the future. read more

I would never use them again. Long story short, after two weeks, dishwasher finally "repaired" by Crown. Three hours later the same problem occurred - not working at all. Called Crown. Left message at 8:30 - no response. Called at 9:10 no answer. Called again. After repeating the problem, the phone answerer said it was not their problem as the ticket had been closed by the technician and I would have to call Lowes and open a new ticket. All about warranty money - nothing about service. read more

Crown TV replaced my ice maker on Tuesday, before the Tech did, I show him that when the fridge door is closed water will not dispense into ice maker, with the fridge door open it does. Friday its still not working. If you have to deal with "Liam" who's a magically thinker telling me on first phone call on Wednesday it takes 24 to 48 hours for newly installed ice maker to work. On the second phone on Thursday it takes 48 to 72 hours for it to work and that he was very hopeful that it will start to work. If I would have call him on Friday he probably would have told me it takes 72 to 96. I had just got off the phone with LG on Thursday and told Liam that LG said it had to be looked at by a Tech he did NOTHING. Friday I had to call Lowes and request a different service company to come out to look at my ice maker. Crown TV does have great Tech's but one customer service rep "Liam" makes them and Crown TV a horrible company. He choose to bullshit me instead of getting my ice maker fixed. I "hopefullly", like he told me, Crown TV fires him in 24 or 48 or 72 hours and hire someone who will make Crown TV a professional company with complete customer satisfaction. If he only knew that I would write this horrible review about him, his lack of professionlism and how upset and angry he made me, made me feel stupid for one when I brought the Fridge it did not take no 48 to 72 hours for the ice maker to make ice it was making ice that evening. Crown TV I apologize to your Tech's they are good at what they do "Liam" he makes Crown TV a horrible company. I hope he reads this and learns that he represents everybody who works there and he alone make them and Crown TV look bad very bad. Thanks Have a Nice Day Rick. 5 Stars to the Tech's, Zero Stars to Liam. read more

Wonderful people to do business with. They repaired my CD player for just the service fee. I recommend them highly.