ASAP Appliance Repair came through again for me. My washer pump went out on a Sunday. I am back…read morewashing clothes by Tuesday morning. They were quick and able to work with my schedule.

Our 10yr old refrigerator ice dispenser fan started making sounds a few days ago, and by yesterday…read moreafter work it was unbearably loud. My wife and I searched for businesses open past 5 with good reviews and came upon ASAP Appliance Repair. Jason answered the phone right away and worked us into his schedule same night. We were super impressed with Jason as he got to work right away and fixed the issue efficiently and effectively. He clearly has a lot of experience with appliance repair and now we have a go-to person for future needs. Definitely recommend this business.

Initially this father/son business appeared good although it took them a few days to get to me so I…read morelost a good deal of food that had to be thrown out. they came from Albuquerque to los Alamos to fix my refrigerator. They said they usually come up on Tuesdays and Fridays. They did a quick diagnosis at no charge, this was on a Friday. They purchased a timer on MONDAY, came back up late Tuesday and installed the timer, $370.00. Was glad to have refrigerator again so went to smiths and stocked up again. The fridge was nice and cold but after a cycle it stopped getting cold again. I called them in panic but they said they couldn't get back to me until the next week, so I lost another $150+ in food again. They said a cold controller this time needed to be replaced but couldn't get the part until the following Monday. I accidentally tapped the cold controller (the THERMOSTAT) while placing my water bottle onto the top shelf. The Fridge came back on. So they confirmed that it needed to be replaced. I kept tapping the Thermostat (what they were calling the "cold control" every 4hrs for about 5days to save my food. but because I had to sleep it shut off in the middle of the night and I lost much of my frozen food again (the third time). The following Monday they contacted me saying that the Thermostat was no longer available so the Fridge can't be repaired. Sorry Buddy you're out of luck. Try placing "Duct tape over the cold control.. , were they kidding? My son was surprised that SEARS PARTS wouldn't have a replacement part. My son contacted SEARS PARTS. They had the Thermostat. I texted ADAM from The Appliance Guys, Co. with the information on the part. They confirmed it, I ordered it, it arrived two days later on a Thursday which was lucky since they come to Los Alamos on Fridays. I let them know I had the part. They said they'd be here the next day late afternoon. The next day on Friday, they contacted me to say that they had a cancellation by another person in Santa Fe. So, IT WASANT WORTH IT TO THEM TO COME UP TO JUST REPAIR MY REFRIGERATOR. "Great customer service?? " really? As a customer I'm not worth it to them??? Maybe next week?? Meanwhile the Fridge stopped working again, lost more food. they never returned and would not respond to my texts/calls! Consequently, I had to wait another week for SEARS REPAIR TECH to come finish the job, more lost food and another $225.00. The SEARS Tech swapped out the "actual faulty part" with the one my son found from SEARS PARTS DIRECT. The Tech also found loose screws, and missed timer adjustments. Avoid these "Guys" at all costs. Just call SEARS or I've heard DNS repair is good. So, it's off to SMALL CLAIMS COURT we go! Unless I receive a refund and get all the costs of lost food back from Joe and Adam..., "The Appliance Guys". PS, I'm 75, don't need that type of bullshit! Oh yes "No Senior Discount offered" either!!

I had an issue with my stove, where my stove would no longer heat up. I messaged the Appliance Guys…read moreand received a response very quickly. Within 24 hours my stove was repaired. This father and son duo were extremely helpful, thorough and informative. They also gave me very useful information about my current refrigerator and washer dryer. They also let me know if I have any other issues inside or outside my home, to let them know, and if they could not help me with the issue, they would find somebody who could. I'm very glad that I went with this company and I will be using them in the future.

Fast and friendly service, technician were very professional. Would definitely recommend them!read more

Horrible people! Horrible service! Don't go to this place. No respect whatsoever and very rude. My…read morefridge door would not close right, and told me to kick rocks. I went some where else and got my fridge fixed for 50 bucks

Fixed a down fridge in 20 minutes. Fridge has worked well for a few months now with no issues. Much…read morecheaper to fix than buy a new fridge.

Ed called me back immediately the very next work day, after I left an online message. He talked me…read morethrough the likely possible problems based my report of my refigerator's symptoms. His technician, Gene, was equally outstanding in his performance on site at my home. I cannot recommend Ed and his crew highly enough. Absolutely honest, totally trustworthy, expertly capable and reasonably priced.

C'mon, that's a dope, straight up business title, right? I should've started a Poor Student Beer…read moreFund in college. A nonprofit, maybe. Trading existential meanderings for barley pops. The last time I needed to fix my clothes dryer, I found this dude on Craigslist who came over on a Sunday (appliances always break when you need 'em the most) and got-r-done at half the cost of the company he worked for. Yep, the guy drove his branded company van to my house and explained that he could make twice as much money off duty as he would workin' for the Man. It was a fine repair, and when the dryer busted this past Sunday, I hounded Craigslist again, this time coming across an ad that offered a $50 service fee plus the parts cost. I sent a text to the contact number, and Evan called me. I told him the problem (no heat), he asked me to send a picture of the model number of the dryer, and we set an appointment for 3:30 the next afternoon. Evan contacted me early the next day, he said his University class got out early, he could arrive whenever. 30 minutes later this kid steps out of his truck, he's like six foot five, I ask him what he's studying at school: medicine and philosophy. "So this helps with tuition?" I asked. Yep. He went right to it, and 20 minutes later the dryer was, ah, drying, again. He showed me the parts he replaced (igniter switch and a couple something-or-others), told me something about a glider -- I think -- that was okay for the time being but would need to be fixed down the line, showing me pictures. Total cost was $84. He handed me two business cards and I said, "575 area code. Are you from Las Cruces?" Yep again. He'd mentored with a guy before college and the trade was paying off, literally. You're all set, Evan. You're a sophomore. When you realize that med school isn't worth the price tag, and nobody will ever pay you to trade existential meanderings for beer, you'll still have your appliance repair company. Sweet.

I had a great experience with Frank's Budget Appliance Repair. Dalton provided fantastic service…read morewhile helping us fix our ice maker. He was professional, knowledgeable, and took the time to explain the issue and the repair process. He arrived on time, worked efficiently, and had our ice maker running properly again in no time. It's hard to find reliable and honest appliance repair technicians, and Dalton exceeded our expectations. I highly recommend Frank's Budget Appliance Repair to anyone needing appliance repairs. Thank you for the excellent service!

We had Dalton out to multiple appliances. He was one of the best prices in town and he explained…read morevery thoroughly what was wrong and the prices along the way. Very happy with our experience!

I own a day spa. We CANNOT function without our washer and dryer. Our dryer went out yesterday. I…read morecalled at 630-7pm and Alexander was at the studio by 1045am! I am so grateful for the quick response time and excellent repair. We were up and running no issues today! My dryers heating element went out and roosters had the part in stock and replaced it, in less than an hour. The price was reasonable as well. I highly recommend roosters appliance repair. Alexander is professional, efficient, and the customer service is unmatched. Thank you!!!

I highly recommend Rooster's Appliance Repair. Alexander is incredibly professional, timely,…read morefriendly- just overall great. I reached out about a switch I expected was out on our Jenn-Air stove. Within a week of contact Alexander had come out to get a look, provided an estimate & fixed the problem. I felt the service was a fair price & the experience was just overall so easy. If any of your appliances need help- Rooster's is for you!

I first learned of this place because my parents bought a washing machine for a housewarming gift…read morefrom here. 3 years later its still going strong. Naturally I ignored the bad reviews and came in when my dishwasher went out. I'll share with you my experience, and let you decide for yourself. On friday we buy the ge dishwasher, its on the top shelf and I dont look inside. We load it quickly and its in my truck before my wife finishes paying. I go to install it saturday morning. To my dismay there is quite a mess inside, debris, screws, washers, and a ton of scale mixed with the previous owners schmutz. I clean the filter basket, vacuum the machine dilligently and begin the install. Once complete, I use a descaling agent and run it, only it simply fills, heats up for a while, and drains. Never does it spin the bar. I wait until monday to be able to call for service as they are closed all weekend long. Monday rolls around and I call to find out my options, which are to pay 60$ for a tech, or to uninstall it and bring it back myself. Which I do. I drop the machine off at 11:30, and by 15:00 I'm called to come get it, the motor had been unplugged. I'm asked if I unplugged it, no I did not, it must have been overlooked on the install, just like a quick vacuum and test run seemed to have been. It comes with a warranty, which was honored, and I recieved same day service. For that I cannot complain. The 4 stars instead of 5 are for the conditions of the inside of the machine, the fact it was not ready to install, and the disgusting layers caked into the filter. The machine works, the price was fair, and the repair was free. Though I own a truck and this was possible for me, for someone less fortunate this situation would have been a 120$ nightmare to arrange in transportation of the equipment.

Joe Castillo is a major scam artist, do not go near this disgusting fraudster. I ordered a…read morerefrigerator on the phone and gave this creep my credit card. I cancelled the order the next morning, because I got my refrigerator working, the games this parasite uses are doesn't answer the phone and hangs up, do not under any circumstances go to him. My bank reversed the charges, I am reporting him to the New Mexico Attorney generals office