I cannot share enough about how responsive, knowledgeable and great these people are. SERVICE in…read morethe best sense of the word and the kind you don't often find now. In both instances when I needed them, they did EXACTLY what they said they were going to do, were perfectly on time and reached out to ME when they had the part- I had kind of forgotten about it. This is how good businesses are run. Affordable and highly reliable. Thanks guys!!!!!

Good response time, a couple of days. On time for repair with quick diagnosis and repair. Replaced…read morehoae in LG washing machine. Reasonable price.

When my fridge stopped working, the options were to have it fixed or buy a new one. At over $3,000,…read morethis fridge is not cheap, so I decided to get it repaired. After a few calls, only Premier answered my call and to my amazement, Premier scheduled a tech to come the very next day. The technician arrived on time and when asked, told me of his extensive experience fixing over 1000 refrigerators! It was costly to repair, but far less than a new one. The service tech had all the parts needed and handled the job in an extremely professional manner, and now my fridge runs like new. Call Premier Appliance. I was glad I found them.

Always read the reviews…read more As I said to the owner of Premier Appliance, I am not a happy customer. In arranging for a technician to repair our dryer, I understood that Premier's minimum fee of $165 would be applied to the cost of repairs to our dryer. What I do NOT remember being told is that Premier has a minimum labor charge of $80, in addition to the minimum required $165 charge (plus parts and taxes, of course). At my request, the owner called me and I suggested that Premier explain this to potential customers before scheduling customer service. I was upset by his accusation that I was extorting him because I mentioned that another local appliance repair company (Snap FIX Santa Fe) has a much lower, non-refundable, truck charge and diagnosis fee. Hopefully, Premier will advise potential customers of their fee structure before service so people won't be surprised as we were, of their final bill. P.S. BTW, we were pleased with the service by the technician.

My 13 year-old Samsung dryer stopped tumbling. A friend suggested I call Salazar Appliance Repair…read moreand one other company. My call to Salazar Appliance Repair was returned within less than an hour by Bernie and after I described the problem he said he had the necessary parts to do the repair. The other business called back the next day and gave me a very high estimate to come and diagnose the problem. I decided to use Bernie, he came the very next day and repaired the dryer without having to run and buy parts (he had what he needed in his truck) and he did the job in an hour or less. His fee was very, very reasonable. He was an amazing, professional repair man. I couldn't have been more satisfied, in fact he deserves 10 stars! Elaine L.

We maintain and an older clothes washer and older dryer (Maytag and Whirlpool, respectively)…read more because we keep seeing undesirable features and bad reviews of the new ones. Rudy keeps our old machines running for us. So far, he's been able to diagnose our problems over the phone, arrive with the needed parts in hand, and fix what's wrong in a short visit. His charges are reasonable; he's prompt and courteous and a good communicator; and he's a delight to work with. He's our appliance man.

I called. Rudy came the same day. He was very polite and knowledgeable and provided me with the…read moreinformation required. He is reasonable and honest. I will call upon him again in the future.

We had issues with the refrigerator freezer and they came right out. Got it back in working…read morecondition but it needed a new part. That was ordered and despite the age of the unit they ordered it. Yesterday they called to say the part was in and they could come back to finish the job. Now that's real service!

BEWARE DO NOT USE - unless you like being taken advantage of…read moreTyler arrived, placed the oven cooling fan I had order in its holder and reset the clock. He then told a story of a difficult client and wrote a receipt which he charged me additional $55 for and when I questioned that became looming. When I called Greg to talk to him about it he refused to return my calls or texts for a week. I filed a dispute with credit card and won.

Jerry was professional and kind and direct. He was able to quickly give us an assessment of our…read morefailed 20-year-old fridge, and although we chose to not go with a repair, we felt very satisfied that a replacement fridge was indeed what we needed. We absolutely recommend Birdsong for ethical and professional work.

Birdsong responded and came to fix the ice maker on the same day. The ice maker works and was…read moreinstalled quickly. Jerry was polite, on time, and professional. I would have liked for him to stay and ensure it worked. He should have cleaned up the mess he left - mostly water - in the kitchen.

I've known John Frary for about 15 years. He did a few appliance repairs in my house before, and…read moreeach time he did an excellent job. A while ago he reanimated my 18-year-old Maytag refrigerator which is now working like a new one, after John has very carefully checked it, diagnosed the problem (temperature inside the freezer was OK but inside the fridge it was 50 F), and replaced its temperature control and air damper. John is very knowledgeable, professional, and responsive. And he is really excellent at what he does. Finally, these days his home repair company (JT Appliance Services) appears to be the only one in Los Alamos/White Rock, NM, and many local folks, including myself, are really happy to have him around. Thank you so much, John!

From the owner: JT Appliance Service LLC provides appliance repair services to the White Rock, NM area.read more

Joe and Adam were a pleasure to work with. They showed up quickly, diagnosed the problem, and…read morereturned the next day to repair after giving me an estimate. I heartily recommend them for any appliance needs.

WOW!!! No dishwasher for several days but I got ahold of the owner, Joe Sisneros, immediately. He…read morescheduled me for the following morning. They even arrived a few minutes early to get started. My 4 little doggies greeted them and Joe and son, were so dog friendly! I have a Bosch dishwasher so I needed an appliance repairman who was familiar with them. After just about 5 minutes they determined the problem and it wasn't my expensive Bosch dishwasher but an electric surge problem probably from our recent high winds. No parts were needed! Plus, he gave me some great advice about how to protect my other new appliances in the future. My dishwasher is working fine now. I found him and his son very nice and knowledgeable. Their house call fee was very reasonable. (Another company I'd called wanted almost 3 times the amount and I would have to wait 4 days for their Bosch "specialist" to come out.) I'll call the Appliance Guys from now on since they also service other brands that I have. Very happy with them.

Well Yelp is not always accurate. I had this guy come to the door and looked at my two year old…read morefrigidaire and concluded that my compressor was failing with an estimate of 800-1000 - the price of a new refrigerator. My ice machine auger was not connecting to the motor. He said he fixed it by removing the ice. Oh brother. Do not under any circumstances waste your money on this guy. It really makes Santa Fe look ugly.

Great Job. Everything solved within days. Ordering part etc. Reasonably priced. Also recommended…read morenatural remedies for maintenance and how to avoid future repairs. Reliable and trustworthy and transparent!