We had an issue with our toilets and APLUS was able to come out same day and get us flushing again…read more Very friendly and knowledgeable. I would recommend.

Called APLUS Plumbing for a repair and was satisfied with the service. They were responsive, easy…read moreto communicate with, and handled the problem efficiently. Pricing felt fair for the work done, and the results have held up well.

I contacted Alligator Plumbing with a shower faucet problem I had. My plumber had retired and I…read morerandomly contacted them not having a plumber anymore. I reached out to them because they were local. It was more than a pleasant experience from start to finish. The communication from the time I called in my problem till Fredi showing up on time to repair the problem quickly and neatly was wonderful. My dog even like him! I will be using them again with the next plumbing issue I have. Mark S

have used Alligator prior, same results, clean, knowledgeable and friendly…read more one of the best companies I've ever used. Juan and Jose amazing

Leo was very responsive to my project inquiry and provided a very fair estimate based on my…read moredetails. Once on site to review the job he was able to confirm the price and complete the work right away. For smaller repairs he comes prepared with materials and tools in his truck! Great to deal with, honest and friendly. Highly recommend!

I've hired Leo multiple times, and he never disappoints. This was my fourth time working with him,…read moreand once again he did a great job fixing my toilet. His after-service support is excellent. The new lever he installed didn't quite fit, , and he came back the same day to replace it. I really appreciate his reliability and professionalism. Highly recommended!

Isaiah was very informative, helpful, and did a good job unclogging my toilets…read more I would recommend that company to my neighbors or friends if they would need a plumbing service.

I just had a great experience from what could have been a big problem. My fridge started leaking…read morewater and having gone through an expensive water damage situation recently I didn't want to repeat with another disaster. The folks at Jazz Heating Air conditioning and Plumbing were amazing. Understanding on the phone. Very quick scheduling, and the Jazz representative came ver so quickly. And once here they knew what to do, and was able to save me for 1000s of possible damage. Naveed was wonderful. Totally on top of things understood my needs, found out information quickly, and address my issue. Very nicely done! Thanks Naveed and Jazz!

In an emergency this company will come thru! The job was…read morecompleted and I was kept informed of the progress. They were also considerate in allowing payments to be made in installments.

There were two issues I had concerns with that came up After…read morethe work was done. I Contacted my Original service man and he initially was Responsive but after failed attempts to correct the issue he went dark on me. It was a tricky Situation with a part but communication just stopped. I finally called Fito the owner who was immediately responsive came and eventually Handled the matter. We had a difference of opinions on one matter which was A bit Frustrating to me. I am not familiar with anything Plumming especially in my residence that is why I call professionals to guide me through the repairs needed. I don't expect to have to research a piece of equipment to see if I think it would work for what was recommended to address the problem. I rely on the professional to explain this to me and then allow me to make the decisions based on their input and experience. The owner did the right thing and replaced the parts and offered to remove the part that I was not fully pleased with. There was originally a breakdown in communication with the original installer and a frustrating series of events after. I will say Fito cares about his customers and understands sometimes mishaps happen but he definitely involved himself to make it right.

We used these guys for a second time, and they did not disappoint. Excellent service --…read moreaccommodating, responsive, and easy to work with. We recently added three new toilets, and they handled everything quickly and painlessly. The whole process was smooth from start to finish. These guys are a must-hire. Highly recommend!

I had a constant drip from my bathtub faucet. JC was responsive and sent a technician out to…read moretroubleshoot and repair within a couple of days. Jose replaced the cartridges and fixtures and there's no more leak. I appreciate that they charged a fair price for the work and didn't try to upsell me.

We recently had the pleasure of working with Jovani from Plumbing Guys. There was a little…read moremiscommunication about his arrival time, but once he came, he was very professional and listened to all of our concerns. We had Jovani work on three separate issues during his visit: clearing the kitchen sink drain, which was not draining properly, he then replaced and disposed of an upstairs toilet, and finally replaced the cartridge from a dripping bathtub faucet. Jovani made sure we were satisfied with his work as he addressed each issue along the way. He completed the job in a timely manner and cleaned up after himself. I would use Plumbing Guys for future plumbing needs.

A tech did come out and take a look not long after I was told one would come out to assess my…read moreissue. That's where the good part ends. I was quoted much higher than necessary for the work needed. I was told to snake my drain would be close to $400 and I didn't have a clean out drain needed one installed. Cost would be $1800. I said no thank you to both services and the tech left. (I later found the clean out under the house where the tech looked and said one wasn't there) Was here less than 5 minutes. Weeks later I had a text sent to me from a random phone number with a link to an invoice demanding payment for services never rendered. With the amount of scam texts people receive I ignored the text message. Fast forward to a months later I get an angry phone call demanding payment. After I explained service was never rendered from whoever the person was from this company who was adamant that they performed a service, I tried to explain nothing was done. That person then angrily said never call us again. I said no problem, I wouldn't do business with anyone who operates in this manner. Couldn't finish my statement though cause the guy hung up on me. I WOULD NEVER DO BUSINESS WITH ANYONE WHO TREATS POTENTIAL CUSTOMERS SO HORRIBLY! I've worked in hospitality for years, and this goes against every principle of good customer service. I hope you see this review owner of this company and address this issue. Word of mouth is everything in this business. And treating customers even those who opted out of potential services with respect is paramount in maintaining a good reputation. Do better guys.

Great experience. Khan was on time, friendly, and very efficient. Pricing was reasonable and…read moretransparent, and the work was done quickly and well. Would definitely recommend!

BK, Khan and his team is super nice. They helped me before…read more Today, they help to unclog my kitchen sink, long story. The drain to the pipe. They are very professional and very fast. Efficient and nice. Highly recommended them.

Let's be honest -- no one wants to call a plumber. It usually means something has already gone very…read morewrong... and that was definitely the case for me. I had a nasty clog backing things up and what turned out to be a small leak in one of my pipes. After a mild panic session, I called Star Rooter in Hayward. From the start, they were friendly and easy to talk to, which honestly helped calm me down. They came out, assessed everything, and let me know my line needed to be snaked. They explained what they were doing, didn't make me feel clueless, and got straight to work. The clog was cleared, and they were also able to fix the leak in my pipes the same visit. Huge relief. Now, plumbing work is not cheap -- and nobody is excited to pay for it -- but they got the job done efficiently and professionally. I'd rather pay once and have it handled correctly than deal with repeat issues. They mentioned there's a 10% discount if you say you found them on Yelp. I'm not 100% sure if it was applied to my final bill, but it's worth asking about when you call. Overall, solid experience. Friendly crew, quick response, and they fixed the problem without dragging things out. If you're in Hayward and dealing with plumbing drama, Star Rooter got it done for me.

Star Rooter was excellent to work with. I contacted them via Yelp at 11pm on a Saturday night…read moreregarding a p trap in our kitchen that needed replacement and I received a quote and availability within 10 minutes. They were reasonably priced and able to come first thing Sunday morning. I booked an appointment online before going to bed. Josh from Star Rooter texted me when he was on his way in the morning and called me when he arrived with his apprentice. They were both knowledgeable and professional. The replaced our corroded p trap efficiently with a PVC replacement and explained why that is better option going forward. I appreciated the fact that Josh cleaned up after they finished the repair. I was impressed with the response time, communication, professionalism and efficiency of Josh and the rest of the Star Rooter team.

I received 4 quotes for a toilet replacement. It was very easy to contact Plumbing Care and…read moreschedule the appointment. They were on time and sent the quote in a very timely manner. Ultimately, 3 companies (including Plumbing Care) had almost the same price (differing by ~$100). Another was about 25% higher than the other quotes so I did not select them. Ultimately, I selected a smaller company, which was easier for me to communicate with. I called Plumbing Care, spoke to a receptionist, who asked me to email their sales department, and there was some miscommunication. It would have been nice to just speak to someone on the phone to ask my questions without having to exchange several emails. Given that a different person would be doing the work, there were just too many cooks in the kitchen.

I have used Plumbing Care Inc multiple times for plumbing and water heater issues at my…read moremulti-family apartment properties, and I consistently have a very positive experience--especially working with Technician Zhivko. Zhivko always makes himself available to address urgent matters, often on the same day, which is extremely important in property management. He is professional, highly knowledgeable, honest, and patient. He takes the time to properly diagnose the issue and does whatever it takes to find the best and most practical solution for his clients. It is truly a pleasure working with Plumbing Care Inc and Zhivko. Thank you very much, Zhivko, for your outstanding service.