This place is very good. Food always taste good and they never mess up on our order. The prices are also very good, never cold and that's why we always come back. I would give this place 5 stars but every time I call you place a to-go order, they never ever pick up the phone. I always have to call to speak to the manager just to get a hold of someone to take my order. Also the breakfast is absolutely horrible. Everything taste premade,cold, cheap and soo not worth the money. Wouldn't even go if it were free. But the lunch's and dinner is the best so we just skip out on the breakfast. read more

The food was delicious with great portions and very reasonably priced. Nothing fancy just at good southern comfort food!

Fast friendly and great food at a reasonable price. A big variety to choose from. My favorite is the oxtail and their fried chicken. So yummy!! read more

Food was cold and the waitress never came to assist us with anything we needed, instead she was on her phone the whole time. Horrible experience for my family. read more

Food was delicious! Roast chicken, liver&onions, cabbage and mashed potatoes were awesome, well seasoned, prepared and delivered.

At Luby's Houston #22, I forgot to tell the server that my order was "to go". She mumbled in Spanish to her coworker--"no me dice" and banged the serving tool on the plate. She became increasingly impatient, and then told her coworker in Spanish.."ay, los negros". I understood this negative remark and was hurt, embarrassed, angry, and confused all at the same time. I could not believe that someone would be brazen enough to make a racist comment about a my race IN MY PRESENCE. At this point, I would like to say in recognition of Hispanic Heritage Month, that not all Latinos look like Jennifer Lopez or John Leguizano. Some of us look like Celia Cruz and Big Papi, and we understand Spanish. I'm one of them. Despite the rudeness of the staff, I then apologized to both the coworker and the server who made the comment for not informing them of my to go order, paid for my food and went home. After getting home, I called and reported the incident to the Manager, who apologized for the server's behavior and apologized on behalf of Lubys. He said that he would meet with the workers and have "sensitivity training". However, if I had made a similar negative racist comment such as "these Mexicans" or "these Whites" or "these Asians", I think that I would probably be subjected to much MORE than a group meeting about "sensitivity" training. I would probably be subjected to a written reprimand at the very least, and possibly termination. read more

100% Improvement in tastiness of all their foods., Better Sdrvicd and much better Selection on menu. I enjoyeD the new improvements Barbara Matranga read more

Best all you can eat breakfast for the weekend for $7.99 can't beat that any where in Houston or Katy. Been coming here for years. Enjoy the food and customer service. They just added an omelette station, Kolache's and corn beef hash with egg on top. Can't wait to come back with family and friends. read more

See all

Excellent management here and they actually had butter available which is non-existent at the Westheimer location. Very clean looking restaurant. Everything was fresh and well seasoned. We enjoyed it very much. read more

I was shocked that we enjoyed our To go food from here it was fresh ,hot and tasteful We Will definitely be back the only complaint that we had was the dessert Strawberry shortcake was stale other than that the foood was on point read more

I usually choose this location because it is close to my home. We've been eating here for about a year. Well, today...not even 10 minutes ago, my husband and I braved the line of people for Thanksgiving pickup to grab to go plates. I selected carrot and raisin salad, chicken fried steak with potatoes and black eyed peas. When we got to the bread selection...Pause...The was a ROACH crawling all over the bread! I asked the server if she saw it and she said no at first. My husband and the lady behind us confirmed it. That roach had been there for at least 2 minutes at that point. When the server saw it, she immediately tried to smash it and took the pan to the back. We all know there is never just ONE roach. Good luck to those that ordered Thanksgiving meals from there! read more

My review is strictly on the breakfast buffet because that's all I eat here. The hours for the breakfast bar 7 AM till 11 AM so if you're a late sleeper on the weekends like myself it can be pretty tough but it's worth it if you don't feel like cooking and they have a great price of $5.49. They don't have very many options which is kind of expected for such a cheap price but they have pretty much enough options for your standard meat filled breakfast. They have two different options of scrambled eggs one that has sausage scrambled in it and then the other various veggies, bacon, sausage patties, biscuits that are really good as well as French toast pancakes and Spanish rice and I also believe I've seen refried beans as well. Service is pretty good usually we get the same young lady and it's important to get in fairly early because the closer to their closing time for breakfast the least fresh the food will be because they're already loading in the normal lunch options read more

I love Luby's. Have been coming to Luby's since I was my son's age (7) and it's time to carry on the tradition. My entire lifetime coming here, I've only ever ordered the same entree: fried fish. I used to get double mac n cheese but now that I'm an adult I get at least one veggie instead and that rotates between green beans and sweet potatoes. My only complaint with Luby's is their prices and mainly on drinks. $2.99 for a glass of tea? That's insane. $18 for an adult meal is also insane. I learned the trick though. Go to the drive through or pick-up line and order a kids meal. It's $3.23 (with tax) and you get same portion sizes for everything PLUS jello and a small drink. :-) read more

Taste like Texas. Feels like home. Lubys on Mason Road. The food is fresh and good. It brings back memories of when mom and dad would take us little ones to Luby's after church on Sundays. Since then my mom went to go be with the Lord. Keep up the good work and delicious food Lubys. read more

Luby's - I ordered broccoli, new potatoes, pie and shrimp. Delicious and fresh. - American Near Me - Katy, Texas

Upon my visit t\yesterday , I noticed people not wearing mask, on recents updates on COVID19 , BUSINESSES are to have customers wear mask or they will get fined $1000, its not a choice. Please management follow guid lines.... read more

One of my favorite places to eat! I love coming here with the family.... I have eaten here multiple times with my grandparents.....macaroni and cheese & baked fish....my favorite....everything is good there... especially it you like liver and onions.... try theirs....you won't have food regrets....the staff is wonderful as well....very helpful..... read more

Waitress never looked at, acknowledged, or checked up on me, however, she serviced my wife ( who is White, and I'm Asian). So she checks on my wife , "are you doing okay m'am," but completely ignored me the entire time we were there. I was like what the hell? Not sure what this was all about, but spoke with a manager on the phone and gave a description of the waitress, who was Hispanic, and the time we went and where we were sitting, and he said he will talk to the wait staff right away. Hopefully, he follows through with this as this is unacceptable. As much as I love Luby's, I will never return to this location. Needless to say, miss thing didn't get any tips from me. read more

I've eaten at Luby's for many many years and I've always enjoyed it, but I haven't been there in maybe 5 years. What has happened to that place? My wife and I decided to have Thanksgiving dinner at home by ourselves, so she wen't to the Luby's on S. Mason Rd in Katy and got two identical turkey dinners to go. I have to say it was the worst Thanksgiving meal I've had in my entire life. The dressing was on the bottom, then dark meat, then white meat on top, so with all that hot meat on top of the dressing, needless to say it was like mush, and the dark meat, I don't know where to begin. It was shredded and looked like it was run through a meat grinder. The white meat was dry and tasted bad. We also had whipped sweet potatoes that were ok and corn bread which was the best part of the meal. For dessert, a piece of pecan pie for her and pumpkin pie for me. Both awful. I don't know what the deal was, but we'll never go back there. read more

Incompetant. Lost Thanksgiving order that was made in mid-November. Items were already priced too high for what little was ordered (4 plates) being over $40.00. Company deserves to go bankrupt if this is their policy. They will never see us again and I will pass my experience onto others. read more

Not sure why this Luby's gets such low ratings as far as all the Luby's around town. YES, the prices are outrageous for what you get, IMHO - $65 (after tip) for four people for cafeteria food when one person got a veggie plate is pretty high. BUT I will say that our waitress was friendly and attentive, liked her alot. and all the food was GREAT - we ate between each other's plates, and I didn't taste anything I didn't like. The chicken parmesan alfredo, the turkey meatloaf, the CFS, greens, mac and cheese (one of the best on the table, yum!), fried okra, fried green tomatoes all very good. and the side salad is VERY good, I will def get that each time I come in. And the strawberry shortcake was AWESOME! Like I said, the Luby prices are way too high to eat it on a regular basis, there are just too many options for made-to-order food around town; but I did enjoy my meal. If you're a Luby's fan in general, this is definitely a good one. read more

This location used to be a regular in our eating out routine, especially on Wednesdays or Saturdays when kids eat free. Food was pretty good and employees were pleasant. We don't expect too much from Luby's, however, the past few visits had become more and more miserable. Our last visit pretty much took them out of our rotation. From the cashier who was loud and rude, to the lazy manager on duty. The experience that did it for us was the waitress on our last visit. The entire time we were there, the waitstaff would congregate at a corner booth where, it was apparent, one of their friends was sitting. The staff were eating and drinking at this booth when they were supposed to be attending to patrons (I'm fairly sure this is a health code violation in Texas). They would become so involved with socializing with this one individual that we found it impossible to get our waitresses attention and had to go back up to the cashier to get what we needed. When we complained to the manager, the waitstaff went back to work, but then our waitress started openly and audibly mocking us to her coworkers and other patrons. We were appalled at the behavior and finally just had our remaining meals boxed up and left. Upon leaving, we asked how we could contact upper management and were referred their website. So, once we were home we lodged our complaint. We didn't hear back for weeks, until we received a form letter in the mail with a gift card. There was no apology or assurance that the problem would be taken care of. It was basically, "we heard you were unhappy, here's a gift card". Unbelievable. If you want immature employees to humiliate you and your children and to make you feel like you are in high school again, eat here. Otherwise, steer clear. read more

Went here for lunch yesterday ordered the full serving of turkey and dressing. They gave me 2 extremely thin slices of turkey and only 2 bites of dressing. As the server was trying to hand me the plate I asked about the dressing. I've had turkey and dressing at Luby's all over Texas (Houston, Austin, Killeen, Temple, San Antonio, Kerrville etc.) and there was always way more dressing than the two measly bites on this plate. The server had an attitude and said in a nasty tone that's all your going to get. I advised that I no longer wanted the order and started to leave before the server handed it to me. Was told that I had to take it and replied no I didn't and left without getting anything. The quality of Luby's food has been slipping for years, ever since the buyout. The poor quality, rising prices, and now bad attitude is too much. No wonder the customer base has dwindled so much and they are having to close up. read more

If you want a 5 star rating, make sure you have the carrot cake available that you advertise on your menu. Twice this week it was not available. When asked, the to go person said sometimes they make it,sometimes they don't. If you are not going to have it available, take it off the menu. Not a happy customer. read more

It was very apparent that the workers hated their jobs. Service was pretty bad, bread wasn't very fresh, and the food was generally worse than other Luby's. The silverware bucket was completely empty when I got there, and they never restocked it the whole time, so lots of unsuspecting customers had to go back and ask for silverware once they realized something was missing. read more

Luby's - Outside of Luby's - American Near Me - Katy, Texas

Used the drive-through tonight although it IS the slowest drive-through in town. The system here seems to be broken. There should be a way to streamline the process and I know that the takeout line inside the restaurant is even worse. But sometimes you just don't want to get out of the car. (Rain) I got the sliced turkey. Too salty to eat. Had to be trashed. They don't give you cranberry unless you remember to ask. I forgot. The dressing now comes in a little 2 ounce cup. This leaves your turkey/dressing ratio off. A good part of the steamed broccoli was yellow. Defeats the purpose of eating green vegetables. Jello smells like aquarium water. Trashed. Half of roll was stale. Yams were good. I really wish this place was better. Sadly, I feel like the over salting is to cover up old or subpar ingredients. And maybe they could poach some of Chic Filet's cheerful staff. read more

Lets start with the food . It looked fresh and hot but that was not true. The food was cold, hard, burnt, and drippng in fat. I wasted all my food on my first plate it was the all you can eat breakfast. The hot cereal was a curdle of liquid. More like hot shit it was slime. The staff were retarded. They were running around like chickens with their heads cut off. The lady kept giving me hashbrowns i never asked for. The waitress left us she never came back to attend the table. Our trays were sitting piled on the floor. My mom pulled the waitress aside to tell her how to do her job. Thats because mommy once worked at a Lubys. Wtf....that was sad. We asked for a refund the manager was a robot. She lost her soul to corporate lubys. When they served my mom overt fat beef the manager insisted they serve it that way. Whatever. The only people that cleared their plate were obese or very hungry. We took a few bites and a full refund. Lastly the customers were weird. They kept asking what is this or what is that. One lady had the audacity to stick her finger in the food while asking what is this. Never again if the this was the last place on earth to eat. read more

Give me a Furr's Cafeteria now! Don't care for Furr's family dining but after being bumped on 3 flights on Christmas Eve we ordered take out turkey dinners for Christmas Day thinking we will sit outside and dine by the lake and still call it a traditional turkey feast, not. Our first attempt at eating with Luby's in this location, the Town & Country had been our haunt for years but moving far west means you have to dine at this Luby's, not! How one can mess up mashed potatoes and gravy and serve hard stringy okra is beyond my southern upbringing. Take out usually is not this disappointing, awful for service, presentation and quality of food and not the fault of the Styrofoam box, even serving the meal on expensive china it still tasted like garbage which is where my dinner went, no garbage gut for me. This chain is declining just like Furr's, but faster. read more

Hey it's a Luby's and it a little cleaner and nicer than some. But other than that it what you expect from a cafeteria food read more

Luby's - American Near Me - Katy, Texas

If there was no star option it would get that. This is by far the worst lubys around! Customer service is not their concern what so ever! When I say thank you, the usual response is you're welcome. Not some rude lady grunt! Since when does that mean you're welcome?! This place really needs an over haul. The management does not care and it shows. I will go to the Galleria one instead of take this! read more

This Luby's location has earned high marks from me. It is clean, the food taste good, they give good service, and there is excellent value for what I pay. Even the Hostess, Lizzy, comes around with a smile on her face with pleasant greetings to check on her customers. Carl is most often my attendant and never lets my water glass go dry. In addition to being attentive, he is very upbeat and helps make my visit a pleasant experience. This rating is comparing this restaurant with other similar price range restaurants. I have eaten here for a year. read more

DO NOT GO THROUGH THE DRIVE THRU OR TO GO!!!! The General Manager there is VERY unprofessional (not a surprise) So sad Luby's as a whole are closing, I really genuinely hope this is the first location to go tho. I Went back 3 times bc they "double checked" while we were in the drive thru and still fell short. I would've checked but I just had surgery and couldn't. I politely said thank you after finally coming to some kind of fair treatment after the 3rd inconvenience, not including the time before. The staff member ignored me in my face where I had say again, "I said thank you. " And she rudely finally said something under her breath. If you eat here go inside. Their to go staff are young and will laugh in your face even if you're being calm and collected. You don't have to be a Karen to have these people act up. They're allowed to do it in front of the manager too. Ridiculous. I guess they know they're closing and don't give a shit. Sad. read more

It just isn't the same. I can understand why they are closing the company. Several years ago it was a "5" and I really loved the liver and onions and other dishes, especially the $4.99 LuAnn lunches. Yesterday the liver was cold and our server(?) was busy on his cell phone putting in orders for other tables. I took it back myself and asked for it to be heated. It was already burned, probably from yesterday's display but I ended up giving it to my The 2 LuAnn's with 2 soft drinks and 1 pc of pie were $29.50, and neither of us were able to eat the food. read more

Not like Luby's was when I was a kid. But it is still good comfort food. The breakfast buffet sucks now. They hardly put any selection out. Fried okra, Mac and cheese, those they can still do right read more

Luby's - American Near Me - Katy, Texas

Luby's cannot be beat when you want to eat on a budget. Plus, the food is great. The desserts are also very tasty. They offer a good variety of foods. read more

What has happened to Luby's? I had not been in awhile, but stopped by for a lunch time Luann. Different prices for different meat choices, etc. Etc etc. Poor service, waiting to be acknowledged in line, with only 3 people in line. Argumentative register clerk. Luckily my table server Karl was attentive and very pleasant. I think this location needs some retraining, there are other options to eat. And Lubys yout new pricing structure may be why there wasn't a line at lunch today. read more

I order out and eat in frequently at Luby's all over town, most often the one in katy. their food is good. service is good. ambiance is good. i do not understand complaining people. They must have learned that if they slander some one or some entity, it makes them look better. Luby's is Luby's no matter where you go. read more

Being 60, I have enjoyed going to Luby's since I was a kid. Food 4stars ~ Staff 5stars. The only reason I gave 4stars & not 5, is that their food quality isn't quite the same ~ case in point ~ my fav has always been their "baked haddock almondine" ~ it used to be a more solid filet but now seems to be made of the "flaked & formed" variety. That being said, the Luby's on Mason is quite good & the staff is more friendly & helpful than most "waiter driven" restaurants! read more

STAY AWAY! Stopped by this evening and no social distancing, employees not properly wearing their mask, and servicing customers who do not have a mask. read more

I love this place!! On Wednesday's and Saturday's kids ears free The food is very good and reasonably priced.

There is absolutely 0 flavor in all of their food. I'm sitting here with3 different sides and a turkey chopped steak and everything on my plate taste the same.. so at this point your just choosing sides based on nutrition reasons. Then they have this clown that claims he works here yet looks like a homeless man impersonating a Luby's employee. Word of advice, your servers / staff should maintain their facial hair better. I can only imagine how many hairs are consumed by your guest on a day to day basis. read more