I needed a shirt and a pair of pants cleaned for a wedding. I procrastinated and took them in on a…read moreThursday. I asked the guy when I could get them back. He told me Monday. I explained that I'm going to a wedding on Saturday and he told me no problem. Each piece was $5 and they prefer cash payments. I was nervous about time frame and went in later that day to double check about getting my clothes on Saturday. She assured me Saturday by 10:30am. I showed up on Saturday at 10:30 and viola my clothes were ready. I appreciate the quick turnaround. Keep in mind the price on your ticket are for the clothes and tax will be added at pick up. Also I think I looked great for the wedding. Thanks

Very good service customer service and quality. Will be…read moreback again very soon. Reliable and clean

Do not go to this business. They are crooks. I took some items into be cleaned. They originally…read morequoted me $80 and it would be a week. They left me a message that there would be an upcharge of $30 because it was harder to clean. When I went back after a week then said that did not send it out yet. The guy tried to charge me double to clean it. I told him I got a message it was only $30 more. I went ahead and reluctantly agreed to that. He said again it would be another week. When I went back a week later. He said again that he did not send it out and wanted me to prepay for it. I refused and just took my clothes back. This place is shady extortionist. I would not do business with them.

We have used them several times now for both formal occasion and everyday outfits and they've done…read morea great job. Fast, friendly, affordable, and great work.

Great experience was able to have a few items hemmed in 48hrs before heading out of town for a…read moretrip. Look no further!

Recently, I brought in a pair of Bermuda shorts to Nura that were way too large in the leg area,…read moreapparently due to the brand's sizing and fit. Since I ordered them online, I had no idea just how oversized they were until I tried them on in-person. Honestly, they reminded me of maternity pants, which isn't really my style! I went on Yelp looking for an experienced tailor, and used their quote request process to contact someone, Nura contacted me right away with an estimate of how much it was going to cost. She tailored the shorts exactly to my specifications, took in a couple of inches, and now they fit perfectly. I couldn't be more pleased with the outcome. Of all the tailors I've ever been to in my lifetime, Nura is definitely the BEST. Her attention to detail is what truly sets her apart!

I took a brand new pair of pants here to be hemmed, tags still on…read more I pick it up, go home and take it out of the plastic and the zipper is broken. When I went back, he accuses me of lying and tries to sell me a new zipper. Didn't even offer a discount. Sleaze. I should have known that a tailor who is also a selling shoes and electronics out for the front of their shop might not be truth worthy.

Look, I consider myself at least a semi-reasonable fellow. Mistakes sometimes happen, and sometimes…read morea business has the misfortune of a mistake happening with a customer's first visit. Yet, it is how a business chooses to respond that makes the difference. Case-in-point: one of the shirts I dropped off was a victim of a battle I'd had with a bowl of ramen. The result was tiny oily stains on the front. Generally, dry cleaners have no issue with stains of this kind. Further, when I asked the gentleman behind the counter what chemical they use, he stated it was "Perk" (writing it out). I will assume he meant "Perc"c as in "Perchloroethylene", a chemical which dissolves oil. All this to say, when I picked up the shirt, the stains were still there. I called this out, and asked "Isn't perc. supposed to dissolve oil?" The response given was that the machine was very full. (By the way, isn't Perc banned in Illinois?) I am confident I pointed these out, but even if not "We're sorry, you did not call out attention to these so we were unaware" may have been be reasonable. What was said was not only a poor excuse, but also an indication of a half-hearted job. Stuffing a machine so full it cannot clean means nothing inside gets effectively cleaned. Now, I want to give them some credit where it is due. When the shirt in question was redone, the stains were gone. The other items I had cleaned were also done properly, and I've no complaints. Other than the half-hearted excuse, it seemed the clerk was knowledgeable, as he suggested which items should be laundered, and which should be dry cleaned based on their material, however, I am not sure how much confidence I have with this, as I'd been having these items laundered easily dozens of times without issue. Thus, based on my experience, Newstyle did a solid job making my clothes clean and pressed - however, this required two visits, seeing past an excuse, and comes with the caveat that the machine in use may be stuffed over capacity and thus unable to clean effectively.

I am shocked at the recent reviews. I have seen how they treated myself and other customers for…read moreyears and they are always nice, pleasant and accommodating. The price is still very reasonable and my clothes look amazing. They have recently had staff changes to help serve their customers better. They recognized some issues and actively fixed them. This makes for smart business owners. And they always have dogs treats when my dogs accompany me.

Went in to have my winter coat dry cleaned and a small (1/4"x1/4") L shaped rip repaired. The staff…read morewere very friendly. However, when I picked up the coat I found that 1) the coat was not completely cleaned and 2) the repair looked like it had been done by a drunk person. The small tears are now replaced by a wad of stitching the size of a quarter and I'm not sure it can be fixed. I'll have to take it somewhere else and see. Long story short: I would not recommend this place as a cleaner and DEFINITELY not as place for repairs or alterations.

Tailored costumes I needed quickly, in a professional way. Helpful staff. Will go backread more

I have been going to this cleaners for the past 20 years. Service is incredible! Amazing customer…read moreservice and they take such a good care of your items. They are honest and trustworthy. I always recommend this place to all my friends and relatives. My clothes always look fresh and well taken care of.

I bought a few things in to be mended. Not only did they do a great job, they are so reasonably…read morepriced. I love this place and I am so happy to have found it.

I like this place but you guys need to stop stapling tags into the garments. It's so frustrating to…read moreget them off and it's ruining the tags.

I've been a customer for 35 years and only use Davis Cleaners for my alterations. I just tried on…read moretwo dresses I had hemmed and they look beautiful, Iana my seamstress did a wonderful job.Davis Imperial is a couture cleaners- we're lucky they're in Chicago Also I think their prices are reasonable considering the quality Thank You Donna S

I got my wedding dress altered by Iana and she did a wonderful job! She was nonjudgmental and I…read morereally felt like she cared about me feeling my best on my special day! When I needed to make a last minute adjustment to my corset she was extremely accommodating. Some seamstresses might make you feel bad about needing to change something but for a pro like Iana she made me feel like it was no big deal. I would recommend Davis for any Chicago bride looking for excellent work and a professional team.

They did an amazing job getting a really tough stain out of a family made item. The stain had set…read morein for several months and most places were telling us that it may be impossible to get the stain out. It now looks good as new!

I really want to support businesses like this given the environmentally friendly approach, but the…read morepricing makes it difficult to justify as a regular option. At $15 for pants and $5 for a dress shirt, weekly drop-offs become extremely expensive very quickly. While I appreciate the mission and the quality, the cost feels out of reach for everyday use. I'd love to continue supporting this type of service, but the pricing structure makes it challenging to do so consistently.

I have been using Carpet Cleaning Group for a little over 10 years. I hired them right after I…read moremoved into my house because the basement carpet was just beyond. It was one of the first things I planned to replace. But after one cleaning, CCG completely brought it back to life and it looks brand new. I have two big dogs, so I have them come about every nine months and they consistently do the wall-to-wall carpet in my basement and the stairs up to the first floor as well as my couch. And the couch is done cushion by cushion and pillow by pillow. Both the carpet and the couch always look brand new after they leave. Sporadically, I have also hired them to clean other pieces of furniture that I don't use that often - to an amazing end. And recently, they started doing my custom runner up the stairs from my first to second floor. I was a little nervous about it at first as it has custom canvas trim - but again - looks fabulous. Can't recommend them enough. I have been lucky enough to have Zach and Valodia do my service that past few times and they are always on time, pleasant, professional, and really good at what they do.

I'm a repeat customer! CCG is always on time, so organized and does an amazing job. I've trusted…read morethem with my Persian rugs, my area rugs, and now my sofa and love seat! Zach and Dave made my eggshell sofa bright again (and got rid of the dog hair), no musty smell, pleasure to interact with. Professional, courteous and efficient. I'm a fan! They're coming back closer to fall to do our installed stair runner and landings...their quote was quick and clear. Lots of love for CCG! Cleaning gurus.