New SOS Cleaners not only provides dry cleaning services, but also quality alterations. Friendly,…read moreaccommodating customer service.

Always a great experience at my favorite cleaners of all time - the New SOS on Irving Park! I…read morerecently had snaps added to a coat that originally had no closures, and now it looks and fits so much better. The lady who helped me (wish I knew her name!) and Jason, the owner, recommended snaps instead of buttons since the fabric (mostly nylon) was so delicate - and they were absolutely right. It turned out perfect, the price was fair, and I couldn't be happier. Whether you need expert dry cleaning or tailoring from a skilled seamstress, this is hands down the friendliest and most efficient cleaners in Chi-town!!

Brought in a jacket and pants I needed dry cleaned for a job interview. It only took them a day,…read morethe price was very reasonable, and my clothes looked brand new. Only disappointment was that they wouldn't accept a tip! Definitely recommend this place. Super friendly staff, fast turnaround, good price, and they don't skimp on service.

The Cameo crew did a thorough, professional move-out cleaning for my parents' residence. When they…read morewere done, it was properly cleaned top to bottom. They were even able to remove a stubborn carpet stain that we thought would be pretty much impossible to remove. I highly recommend Cameo for both routine and one-time cleaning jobs!

Francisco is a real gem and such a lovely shop owner. I love that he named the store after his mom…read more I've had a very precious jumpsuit tailored and cleaned here and will be bringing all of my clothing needs here going forward. Price for me was $20 for a satin jumpsuit/gown and $10 for shoulder tailoring--which is comparable to other cleaners and alterers I've been to.

Wonderful dry cleaners! Francisco--the owner--used to work at another cleaners very nearby and I…read morewas so glad when I found his new location! Impeccable customer service; super reasonable prices; great work.

They did an amazing job getting a really tough stain out of a family made item. The stain had set…read morein for several months and most places were telling us that it may be impossible to get the stain out. It now looks good as new!

I really want to support businesses like this given the environmentally friendly approach, but the…read morepricing makes it difficult to justify as a regular option. At $15 for pants and $5 for a dress shirt, weekly drop-offs become extremely expensive very quickly. While I appreciate the mission and the quality, the cost feels out of reach for everyday use. I'd love to continue supporting this type of service, but the pricing structure makes it challenging to do so consistently.

Fantastic service. Quick and easy measuring for taking in my tux. Great value too! I was an idiot…read moreand forgot to pick up my clothes the day before I was headed out of town, and they still generously came in (after they closed!) and let me pick it up. Obviously I don't expect this every time and they 100% didn't have to go out of their way to do this, but it was so kind and even when I offered extra compensation, they turned it down. 10/10 would recommend for amazing service and great price!

This place doesn't want business. The lady attending the front is always making excuses for why she…read morecan't fix this or that. For example, I dropped off a pillow that the zipper needed fixing and the guy said no problem, they'll fix it. And they did! When I came with another pillow (the same design, just its twin with the same problem), the lady said it was impossible to fix. When I said that she already fixed the twin pillow, that's when she finally accepted it. Now when I'm asking to her do some alterations on three shirts, she said she "wasn't professional enough" to accept them. She gives explanations like "too hard" or "too much work" and I'm left feeling like she just doesn't want my business. It's unfortunate since she is my neighborhood cleaners and tailor.

I needed a shirt and a pair of pants cleaned for a wedding. I procrastinated and took them in on a…read moreThursday. I asked the guy when I could get them back. He told me Monday. I explained that I'm going to a wedding on Saturday and he told me no problem. Each piece was $5 and they prefer cash payments. I was nervous about time frame and went in later that day to double check about getting my clothes on Saturday. She assured me Saturday by 10:30am. I showed up on Saturday at 10:30 and viola my clothes were ready. I appreciate the quick turnaround. Keep in mind the price on your ticket are for the clothes and tax will be added at pick up. Also I think I looked great for the wedding. Thanks

Very good service customer service and quality. Will be…read moreback again very soon. Reliable and clean

I've been bringing my clothes here for repairs and alterations for nearly 5 years. Maribel is able…read moreto take just about anything and make it fit me perfectly. I've brought her off-the-rack men's suits and shirts and she's altered them in the arm, chest, waist, hips, thigh, everywhere to make them look like they were made custom for my feminine body. She altered my wife's wedding dress with precision and speed. It's been a joy to get to know her over the years...and to know I can indeed have clothes that fit me perfectly because of her!

I wanted to love Isel's Cleaners, I really did. Maybe the employee here is right; maybe I'm just…read moreunlucky. According to her, I am the only one with these issues. If it were a one-off, I would be more understanding, but it seems as though more times than not when I'm here, something goes wrong. Also, as an aside, perhaps it's not the best idea to tell a customer who is upset that things are constantly going wrong that he's unlucky. Let me give you a core example of what I mean. In summertime, I brought in a down jacket to be cleaned and repaired after I fell off an e-scooter. Oops. The quoted time for the jacket to be cleaned and repaired was a week. I gave them two, and the jacket wasn't done. Once again, I was quoted a time of a week. I came back in two, and the jacket still wasn't done. The response given was that, and I quote, "You don't need it." Well, you know something? Maybe I don't, but you don't know that for a fact. Maybe I'm going to Greenland or something. Don't promise something if you can't deliver it, and especially don't do so twice. There was another incident where I was almost given a shirt that wasn't mine. Thankfully, I am the kind of weirdo who more or less knows the labels on the insides of his shirts. I recognized it wasn't mine. This did recur a couple months later when the shirt I was given was definitely not mine - I could tell by its pattern and design, which again surprised her. Yes, mistakes happen, but it's weird that this happened twice. I can only imagine if I had taken someone else's shirt home by mistake, and then that person would have come back saying, "Where the heck is my shirt? Why did you give it to somebody else?" There was also an incident involving another item I gave them to be cleaned, where the company to which they outsource out did a poor job, and there was still a stain. So, the item was sent back. When I arrived, I found the shirt wasn't done, and I wasn't notified beforehand. Okay, fine. So, I came back later at the agreed-upon time, and the shirt still wasn't ready because the company to which they outsource their cleaning still hadn't done a good job. I received no notification of any kind. At this point, I said, "Enough is enough." I took my items back, I took my money back, and I took my items somewhere else. Let me close on saying this: The employee here is very kind and very sweet, and the prices here are almost unbeatable. I urge you to give them a chance assuming: 1. You are in no hurry. 2. You carefully check to make sure that the clothes you get are your own. 3. Don't give them any expensive or valuable items in case they're accidentally given to someone else.

I bought and new, expensive black shirt and 2 black pants, for work, worth $750. I brought them…read morethere and asked them to clean and be sure not to let the colors fade. After one dry cleaning all 3 were faded and unusable. I spoke to 3 different people there, the owner, his wife, and one assistant, on 3 separate occasions, in order to solve the situation. They took no responsibility, shrugged it off, and acted as if it was my problem. I've decided to go elsewhere.

I hate leaving bad reviews, but this was my second chance for them. My first experience wasn't…read moregreat because they didn't get my jacket ready by the time the said the would, so I had to make a second trip. No attempt to compensate for my inconvenience, just a half hearted apology. I just thought, "It's probably just a fluke, right? The place is filled with clothes." Wrong. I had them sew two patches on my vest, and asked for an estimate. The gentleman there said, "I don't know how much yet." -that should have been a red flag When I returned to pick it up, he charged me $25 for a job that should have been half that. I asked him why it was so much, and he tried to explain that it was a very complicated job. It wasn't. I explained that this was my second chance with them and reminded him of my previous experience, and he just shrugged it off. -Overpriced -Terrible customer service