Jeff installed leather seats in my 2019 RAM 1500. Straight up - super nice guy to work with…read more Communicative and always answers the phone. Best price on the install between the Springs and Denver. Thanks Jeff!

They weren't the cheapest bid for installing a convertible top for my Toyota Solara, but they had…read morethe best reviews. Of the four bids I sought, Rocky Top Upholstery never bothered to respond to their online quote request form, Timberline couldn't do the job until a month later for the same price as Auto Installs, and Custom Design Upholstery never responded when I asked a follow-up question about their bid). They were, however, within $50-100 of the other bids, so they're competitive, and they responded to every question I asked before proceeding. I asked them to do the job on a Friday phone call, and they were able to start the work the following Monday. They estimated two days' work, and that was exactly what it was. The installation they did is fantastic, and perhaps even better than the original Toyota factory job; rain dumped on us today, and not a single drop leaked from the car top! Totally satisfied.

When searching for a locksmith to make duplicate, chipped car keys for my 2012 Forester, I knew it…read morewasn't going to be cheap. I called around to quite a few locksmiths that did automotive keys and Acoma won me over for the friendly and honest customer service that Mario provided over the phone. It didn't hurt that they also offered the best price. Now car key prices vary depending on how complicated your key is, but I was able to get 2 duplicate car keys and an extra key fob done at Acoma for $240 total. One place I had called previous wanted to charge me $220 per key! Even more than the price, I was really impressed with how this business treats its customers. Mario was friendly and accommodating from the get-go, service was prompt (I think I was there for maybe 30 minutes to have all 3 items programmed to my car?). My new car keys work perfectly, and I'm incredibly happy to have not 1 but 2 spares in case of emergency. I'll be recommending Acoma to anyone who needs automotive keys done. Thank you Mario!

Called, spoke with them... zero call backs. Might be a good business but customer service is…read morenon-existent.

Literally great. John (and one time with Michael) has come out twice, both times has worked fast,…read morethe work has been of high quality, and his prices feel both fair but very affordable. Cannot recommend Metrolocks highly enough.

Great pricing and excellent service. Had our new home rekeyed in no time and we're very happy.read more

Went here for a dash cam install and the staff was incredible. Everyone was friendly and the…read moreinstall was pretty quick.

Overall not a negative experience but unfortunately I'm not able to say it exceeded expectations or…read morewas perfect. TLDR; they won't ask, so make sure you tell them what you want. Starting with the great, the shop is nice and people are friendly. The work area was clean which is a good indicator of the care they'll put into your vehicle. The actual installation work in my car was good quality. Where things fell short is largely with communication. My install included a sub amp and an LC2i. The total cost, including parts as I did not provide any wiring kit, was $420. I believe 3 hours of this was for labor. I was okay with the price as it including all the install hardware and the install itself was done cleanly. However, I never received a quote or an estimate and was just told the total at the end when picking up the car. They finished at the end of their day and sent me on my way without really showing me what was done. Including where things were installed. The second lapse in communication is with the LC2i. When I dropped the car off I listed the components I had for them to install. They never called or asked where to install the LC2i or the amp. In my past experiences these ended up in the trunk so I didn't think I needed to be specific. They ended up putting the amp under the passenger seat, which is okay but not ideal. It's good that I can access the controls to tune the system but when the seat moves forward to let someone or my dog in the back seat, the amp is exposed to being stepped on if someone isn't careful. The LC2i unfortunately was hidden under the dash, like it's a high low converter. Leaving it completely inaccessible and i was unable to use any of the adjustments to tune it, or have easy access to the outputs for future expansion. I was disappointed that these locations were not seemingly thought through with accessibility in mind, and that I was not asked for preference before they decided to hide the lc2i. When I called back and spoke with Guy, he at first offered to move the lc2i for additional labor costs, but after hearing my concerns he graciously offered to schedule another appointment to have them relocate it free of charge. This was very positive and appreciated. I'm not always comfortable having someone "redo" work on a car, and instead offered to buy some additional gear so I could pay them to install those and have them move the lc2i while they were at it. They price matched/beat crutchfield on the items I wanted, which also great. But then the quote to install a jl audio rd400 and upgrade the component speakers in the front doors was $845 (for parts and labor). I had to decline the quote. I will say that while their prices ultimately aren't for my preference, the work was done well and they were reasonable when hearing my concerns. If you go with them, please over communicate instead of simply hoping for the best as I did and you should be left a happy customer.

We highly recommend Castle Rock Imports. These gentlemen are honest, friendly, professional, and…read morethey do a great job. Our previous car had 225,000+ miles on it, thanks to their care. And when it was time for it to "move on," they gave us the pros and cons of having it fixed, which made our decision easy. It's nice to have one less thing to worry about!

Recently went to Honda for routine maintenance and they came back with a few major concerns that…read moreseemed a bit suspect. Found Castle Rock Imports locally and called for a second opinion, Grayson said to come by for a look and unsurprisingly gave me an honest opinion that it wasn't of much concern to him. This is the honesty you don't find with a lot of shops but I am glad I found CRI and will be back for any needs I have in the future. Being a recent transplant from out of state, it's nice to be able to find good places like this to trust!

Great, responsive service. Got to us quickly and solved our problem. Than you. !!!!!!!!!read more

Sean was excellent! We got locked out of our new home and they called us back within minutes of…read morereaching out on Yelp. Fifteen minutes later Sean was here and he was fast and efficient. Excellent company with excellent employees!

This company installed and has monitored my alarm system for 20 years now... I'm thinking of…read moreupgrading my system and I am going to have them do it... that should tell you everything you need to know.

Roger and his technician installed a security system for us a few months ago. They were extremely…read moreprofessional and efficient. The monitoring is great. We had a hardware issue, and Colorado Springs Alarm fixed it right away. We are very pleased with both the products and the service.

I locked my keys in my trunk. Cameron came out within 10-15 minutes of me calling on a holiday. I…read morethought that was excellent. He got the job done fast and was kind. Cameron is a Rockstar!! Thanks Apex.

Called apex to get our house re keyed. They answered right away and were able to get someone over…read morenext day! I think the guys name was Alex. He was so fast and was able to get in and out in about 15 mins. Would definitely recommend!

Not too often do I have a GREAT customer service encounter these days. But recently I needed…read morelocksmith service. First off they are hard to find. But I found one that had a shop in Castle Rock. I went there and met Nate who was super friendly, knowledgeable, and professional. He came up with a reasonably priced solution for my lock/keys problem. Secondly, he showed up to my house on time and fixed my key problems! I HIGHLY RECOMMEND Nate and his company

Needed a fire safe opened...we had the combination but not the cylinder key. No problem, they…read morepicked the lock in seconds and got the safe open! Locksmith was friendly and professional. Would definitely recommend and use them again.