DO NOT BUY ANYTHING FROM THIS COMPANY!!!! THEY DO NOT STAND BY THEIR PRODUCTS!!…read more We had nothing but problems with the $10,000 tub. The service manager is nothing but a money grabber. Wants to charge for warranties parts.

I had them over to my pool twice to get it working. at each…read moreservice call, they just looked at it and told me the problem. They did not stretch one bone to work. i paid a total of $400 for doing absolutely nothing. First, my son watched some YouTube videos to get it fixed, then I ended up with a different pool company.

I'm so happy that we made the trip from CT and found the perfect hot tub for my needs. They…read moredelivered the next day and the price was very reasonable and the hot tub appears to be high quality.

Bad service after the sale. Misleading. Rude. See bad reviews on google. Not recommended.read more

Tony who is a pool specialist is absolutely the best at turning our pool into the special one that…read moreit is now. He is the consummate professional! Technically superior to anyone that I have used in the last 25 years. He is always on time, very knowledgeable, an excellent communicator and really cares about doing the best. I highly recommend him and the company for sending the very best.

I've had my inground pool for over 30 years. I have dealt with Crystal pools for years, recently…read morewith Lakeside Pool, which was a total disappointment. So I took a chance and I called Anthony at Backyard Bosses and I'm so glad I did. He is the ultimate professional and he did a wonderful job fixing my pool. I would highly highly recommend you use his company. Thank you so much Anthony for all your help. With all the crap I had to deal with with Lakeside Pool's, you saved the day.

I am about to move to the area and just purchased a house with a pool. I have never owned a pool…read moreand have no idea how to care for it. I am concerned about the maintenance cost and what I might have to do myself to minimize that cost. So I called around and was referred to a number of different companies. Spoke to two and was underwhelmed by the responses and overwhelmed by the estimated costs. And then upon a recommendation I called Swim King. Dennis Galderisi answered the phone and from his the very first words my anxiety came down. Dennis was absolutely great. He clearly knows everything to know about pools and he answered my many questions with tremendous patience. He addressed my cost concerns by suggesting a tailored maintenance approach to how we will use the pool and suggested a number of ways we could do some of the basics and save money. His approach and manner felt sincere and honest. My next step is to get to his store and meet him in person. I am comfortable that I have found a pool professional who I can trust.

They're incredibly rude here. Asked if they could service my pool and they said no, they were too…read morebusy. Fine. I asked if I could get on the waiting list for next year and they still said no. I understand if their client roster is full but the way they communicated was really smug. I told them I live less than a five minute drive away and the guy said "our cut off is a 4 minute drive." Ok guy. We ended up buying overpriced supplies from them anyway and our pool water still went green. Just YouTube it and buy supplies off Amazon.

Keith took care of my heater problem in a good period of time…read more He was professional and courteous.

Excellent dwaler for Caldera Spas. I appreciate excellent…read moreservice from JD and cew, and their pricing was very fair.

Absolutely top notch service. I called and was scheduled…read morefor spa pool water and in just a few days all was completed. I'm impressed with the quality of customer service, very knowledgeable about my new pool, the price was very reasonable as well.

Responsive and fast. I received a return call the next day (not like some others i wont mention…read morehere), and he showed up when he said he would. Nice clear, clean & affordable water. Thank you!

Tom and Blake are absolutely amazing. These guys are the real deal. Tom is extremely knowledgeable,…read morehelpful, clever-he wants all his customers to have a wonderful summer and enjoy their pools! :) I first met Tom and Blake when they helped me (on-site) with my above ground pool. They arrived on time, willingly took on the project and they were very positive. Afterwards, Tom took every phone call and guided me with the many aspects of successfully setting up and running a swimming pool. 5 stars is not enough-these guys need 10 stars! Highly recommend!!!

Extremely Disappointed - Avoid This Company…read more If you're looking for a company that values professionalism and customer service, look elsewhere. Our experience was nothing short of frustrating. The customer service is terrible, and the owner, Tom's attitude is dismissive and disrespectful. He is unable to communicate respectfully with contractors, excavators, or property owners, creating tension and unnecessary conflict. And quite frankly, he doesn't care. There is no reasoning with him. He is combative and unprofessional. As professionals in the customer service industry ourselves, we were shocked by how dismissive and disrespectful he is. This company is simply not worth the aggravation. Do yourself a favor and take your business elsewhere.