Alan is so great to work with! He came out to do some repairs on a system someone else had installed. He's personable, helpful, organized, honest, has reasonable prices, and is very knowledgeable. He explains everything he is doing and is patient with questions. I'm so pleased I found him and will call on Loyal Lab Irrigation for all my future irrigation system needs. Do yourself a favor and have Alan install your system from the get go. read more

Let me just start off by saying that Alan is a true professional! This is our second time using his services and could not be happier. I left him a message, he called me back and asked me to take a couple of pics so he could be more prepared for his visit. He asked if he could drop by on a date, we agreed and on the day, he text me to let me know he was on his way. Everything was just as promised. No hidden fees, no trying to get us to get additional things when not necessary. Since my wall controller was dated, I asked him if it was possible to replace with a new one and he did! He made sure that he brought one that could replace ours with. He took the time to explain every function on the new model and made sure I knew how to operate it. So prepared and nothing was overpriced or expensive. Alan from Loyal Lab will always be on my speed dial. He is an amazing professional who loves what he does! Can't beat his services! read more

Alan at Loyal Lab installed an irrigation system to my front and backyard. Alan was professional and provided amazing customer service by providing a solution to all of my problems , was very friendly, and was always available for questions. This is second time hiring Loyal Lab irrigation. First he installing irrigation in my back yard for a drip system for all my in ground trees on one zone and the second zone was for a garden section where above head sprinklers watered my pots in fabric containers. Alan expertly completely the service with great quality, in a timely manner, and he showed me how to use the irrigation system in great detail. I hired him again to install an irrigation system in my front yard which was completed yesterday. Like always he provided Outstanding service! Loyal lab provides fair irrigation system prices with top tier service, great customer service, good warranty, and Alan's vehicle has a picture of a Lab on it.....enough said. Take my money.Thats the coolest thing I ever seen. Labs are awesome! I highly recommend Loyal Lab for all Tucson irrigation system installations! I'm a loyal customer for life and I will tell all my friends and fellow military veterans about his services. Thank you Alan! read more

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Great service - showed up in the timeframe indicated, let us know the service call price when setting the appt. Showed me the items the first company that came out missed and why the issue was fixed with what they did. I needed additional parts told me their cost. Checked with me for everything he was going to do. Went over the settings in our timer box. Gave me suggestions to keep it operating efficiently and we will definitely use going forward. read more

Alan is professional and very knowledgeable. He quoted a job, set up a time and completed on time. Highly recommend.

Remember the old saying "You get what you pay for"? Well the statement remains true. If you're willing to pay for a knowledgeable competent, punctual, craftsman who uses high quality parts, provides usable advice, answers questions without hesitation and leaves your property looking like it was never invaded or altered then Alan is the person to call. He will provide the proper amount of water to each plant based upon his extensive knowledge and even provide lines for anticipated plants if asked. Like most quality craftsmen you may need to wait for a little while to obtain his services and your wait will be well rewarded. read more

I definitely recommend Loyal Lab Irrigation. Though I did not choose Loyal Lab Irrigation (I chose a company who did both irrigation AND gardening/landscaping) I really appreciated that Alan McDonough came out right away spent 2 solid hours investigating my entire large 6-zone irrigation system to determine what it needed. There were many issues that Alan pointed out that I totally agreed were necessary. He had many valid and valuable suggestions. Also was professional, patient, knowledgeable, personable and efficient. He promised an estimate within 24 hours and that's exactly what I got. The estimate was very reasonable and within my budget. Thanks Alan! read more

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Alan (the owner) repaired a leak in my drip system, capped off some unneeded lines, added a line to a new plant and reset the timers for summer. He is the best irrigation specialist I've dealt with in the seven years I've lived in Tucson. He is personable, reliable, efficient and knowledgeable, and his prices are extremely reasonable. He also explained some things about my irrigation system, and if I could give more than five stars, I would. If you want competent, reliable and reasonably priced irrigation service, Alan is your guy. read more

Alan came to repair my irrigation. He was quick, knew exactly what was needed, and explained what he was doing. Friendly and professional! Reasonably priced. Never tried to upsell or steer me towards spening extra money. Highly recommended! read more