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    Lowe's Home Improvement

    2.3 (106 reviews)
    ModerateHardware Stores
    Closed 6:00 am - 10:00 pm
    Updated 3 weeks ago

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    Metal trash can without lid which was delivered by Lowe's.

    I ordered from Havertown Lowe's a Behren 10 gal metal trash can and paid for this to be delivered to my house. The can arrived on my porch within the promised delivery time - but without a lid. Here are all the ways that Lowe's wasted my time: - The confirmation of order/delivery emails offer no way to contact customer service about the success of your delivery. - The "24/7 Live Chat" on the website does NOTHING when you click on it, just shifts the page upwards. - Tried calling customer service. It rang at least 25 times before I gave up. - Found a second customer service number. This time someone picked up. I was told that, even though I paid for the delivery, and it is their mistake that the lid is missing, I will have to go over there and pick it up myself. I told the "Customer Care" person I don't have a car, that's why I paid for delivery. Zero interest - or capability (clearly the problem is larger than just one unhelpful employee). - I tried calling again the next day, hoping maybe I just had a lazy representative the day before. Nope - same result. Getting the rest of my order is on me. - When I told the 2nd representative that I have no car, I was told her manager would call me to offer "other options" - "he's busy with a customer right now". He never called. So then I ordered the can from Home Depot. The complete can with lid came the next morning. The HD delivery confirmation offered the option to provide feedback about the delivery - and they got an A+. Guess where I'm shopping from now on?

    Cindy M.

    I like this newly erected Lowes (well a few years ago). The store is huge with plenty of parking off this busy road. My loves attending the build and grow program they have at this store. It is great to help him with hand/eye coordination and feeling of accomplishment. We are able to find pretty much anything we need here at a reasonable price. The garden section is huge so you will find any type of plant or pot here. Online ordering (and pick up in store) is great and convenient. Will definitely be back.

    Harold P.

    I went it in to pick up something that I had ordered online and few other items. So I purchased my in store items and headed to customer service for my pick up. I stood in line behind one couple that was being helped. There were several people walking around behind the counter talking to one another so I'm guessing maybe this isn't their area. I was wrong. Someone watched me stand there and then decided they were ready to help after about 8 minutes. Then I had to wait even longer for someone to bring my item out while the person behind me was in and out in a matter of minutes! Totally unacceptable.

    Lowes - Otherwise known as Home Depot Buster!

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    Page 1 of 3

    Ask the Community - Lowe's Home Improvement

    Review Highlights - Lowe's Home Improvement

    Went to the Havertown Lowe's Garden Center after a terrible experience with the Plymouth Meeting Lowe's.

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    The Home Depot

    The Home Depot

    2.6(44 reviews)
    2.9 mi
    $$

    Sometimes the store looks like it's just been looted. Check out the photo I took of the roofing…read morearea yesterday -- I was just trying to grab some J-channel and had to weave around grills, pallets, boxes... everything. The ladies working early in the morning are very kind and will help you scan your items. However, some products, like spray paint and patch filler, are dried out. Occasionally, the tools are even rusty -- like the steel rakes I've included in the photo. I saw one of the Pro Loadout guys push a cart from the lumber doors and let it roll freely down the steep parking lot, slamming into the cart corral. How long until they have to replace the fencing around the corral from this idiot's ramming? What if a child had been in the way? The rewards system feels like a scam -- but that seems to be the case at every Home Depot.

    John helped me find items as he was in the paint section at the time. Gave me enough information…read moreto work with and I was glad to have him as a resource. The was another staffer available but John seemed more ready to answer and was on his feet more. It was about 30 minutes before closing. I considered another Home Depot open one hour later than this one as I am about the same distance between the two. However, my service experiences have not been as favorable at the one. Here, the people seem super nice and the store is pleasant to be around. A friend told me that delicate tape would not have been good for my purposes and going with the multipurpose tape was the way to go. I considered canvas paint cover but felt that I didn't need that level of material for the price that it was. John was very helpful for helping me figure that out. He also recommended the paint covers and I liked that idea a lot . Wouldn't have thought of it and nor my friend who plans to help me with a painting project.

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    The Home Depot
    The Home Depot
    The Home Depot - Rusty rakes

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    Rusty rakes

    Lowe's Home Improvement - hardware - Updated May 2026

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