If you live in Havertown and need a hardware store your choices basically come in three tiers…read more First, you can make the drive to the local Home Depot or Lowes. It will take you a while but you'll get the big variety. Good luck getting your questions answered. Also it may be a challenge just getting one or two of something. Second, you go over to the True Value in Manoa plaza. This gives you a step down in variety but a step up in expertise and small quantities. Third, you head here. You'll find lots of expertise. There is a very good chance someone can answer your questions in layman's terms. Also small quantities are easy here. It's just a matter of matching your need with the proper establishment. There is a place for all three.

Jacob Low is definitely my go-to hardware place. I have been a customer for a few years, and each…read moretime I go, I'm impressed. Steve is knowledgeable and skillful. He's repaired our screens, helped me find the right garden tools, given me advice for painting and yard projects. The plants I've purchased there have been lovely and lasted all season. An excellent resource for Havertown!

Rittenhouse Hardware exemplifies the kind of neighborhood store that every city should cherish. I…read morelive nearby and make it a point to visit whenever possible. The store is highly organized and offers a surprisingly wide array of items for its size. What truly distinguishes it, however, is its staff. They are knowledgeable, patient, and genuinely helpful. Walking in with a problem, they'll help you think through the best solution. Often, the advice alone makes the trip worthwhile, with the purchase being a bonus. In an age where almost everything can be ordered instantly online, places like this still play an essential role. Some issues require judgment and experience, not just a quick online search. The team here clearly knows their craft and is happy to share their expertise. What I especially value is their honesty. They never try to pressure you into buying unnecessary items. If they don't carry what you need, they'll tell you and often point you toward where to find it. Such confidence and integrity are rare. While large stores like Home Depot have vast inventories, for smaller or specialized items, especially related to older Center City homes, this store is often the better choice. Prices are fair, and the quality of guidance enhances the overall value. It's evident that this store is run with pride, care, and years of expertise. It has genuine character, and I hope the neighborhood appreciates it as much as I do. I'm always impressed when I visit. Thank you!

I went to this location based on the positive reviews, hoping to get a key copied. I walked in and…read moreasked if I could have my E-bike key copied and the owner aggressively said "no", without any explanation. He said it with a tone, as if I asked for something taboo and I immediately wonderned of I had said something wrong. I don't have any problem with them not offering the service, but as a customer its just good business and communication skills to explain why a service is not offered and to then provide alternative solutions. I felt very uncomfortable about the exchange and his abrasiveness.

An amazing local hardware store. It has everything you need and even people to talk to in the…read moreevent you aren't quite sure. They really go the extra mile when it comes to customer service. Stanley's is the classic small business the neighborhood wants to keep in place for their needs big and small. I've been blessed that I haven't had too many emergencies in my house but knowing a Stanley's run can be done quick sets my mind at ease. The best I can do to support them is to continue to visit in those non-emergency moments like when I need a key made or a small piece of hardware.

Helpful, know what to suggest and things that are best but not trying to break the bank.read more

I've stopped in here a few times because it's so close to where I work. I can count on them to…read morehave what I need, and have it at a fair and reasonable price. I've never had any issues with service.

Lou was working which is wonderful…read more I was coming to see if they had their Christmas display up . Tinsel and other Christmas items!! I had to pick up some tinsel today!!!

Always nice people so ask questions. What happens? You get good inormative anawers and what you…read moreneed. I was there last week for some new keys. They all were inexpensive and worked when I got them back to the ranch.

If you are someone like me, you are constantly doing little diy projects around your house and…read moredon't need tons of materials. Sometimes the Lowe's and Home Depot's can get extremely overwhelming and often times hard to find help from an employee. I have recently stopped going to Lowe's in Havertown and solely go to DMI on haverford rd! They have anything I could possibly need for the projects around my house. Lumber, paint, hardware, screws and nails, tools, gardening supplies, rental equipment for those larger projects, you name it! They also do chair and table rentals if you are throwing a party and need some extras! It really does feel like a family when you walk in there. There are numerous employees walking around, constantly asking how they can assist and make your experience at DMI better than it already is. From large to small, DMI has all that you could possibly need at a great price. Give it a try next time, I'm sure you will be back!

Had purchased a refrigerator last week, the delivery team was very rude and disrespectful. They…read moredidn't call ahead as instructed, did not call the number we gave them, and left the fridge in the middle of my hallway that I had to hire someone to move it. They didn't even attempt to take my old fridge out, which I paid them to do, and called me to let me know it's delivered AFTER they left the house! They guy told me to learn to measure before I buy. Mind you, I don't need to learn. I'm an Ivy League educated who do in fact know how to measure. The refrigerator was 28 inches wide and 31 inches deep. My door is 30 inches wide. So, simple math, you can fit the damn fridge in there. You know how I know? Because my old fridge was the exact measurement you retard! I'm so disappointed how the delivery team treated me as a loyal customer for years! I've spent at least 50k on items I bought from Lowe's over the year for businesses and personal needs. Unless they reach out to refund the $200 I spent on hiring people to finish their job, I'll be posting this review everywhere!

Terrible hardware store because of abysmal customer service. We asked an employee if he could help…read moreus get some mulch but he refused, stating that we should ask someone else. We later learned that we could pay for it and get it outside. The employee outside was rude and refused to help us even though he helped everyone else. He stated that we entered the wrong way and had to leave. I ended up loading about half a ton myself despite being nearly 70 years old. We had other problems with Lowe's associates. Needless to say, there are many rude, ignorant and lazy individuals working at this location.

Sometimes the store looks like it's just been looted. Check out the photo I took of the roofing…read morearea yesterday -- I was just trying to grab some J-channel and had to weave around grills, pallets, boxes... everything. The ladies working early in the morning are very kind and will help you scan your items. However, some products, like spray paint and patch filler, are dried out. Occasionally, the tools are even rusty -- like the steel rakes I've included in the photo. I saw one of the Pro Loadout guys push a cart from the lumber doors and let it roll freely down the steep parking lot, slamming into the cart corral. How long until they have to replace the fencing around the corral from this idiot's ramming? What if a child had been in the way? The rewards system feels like a scam -- but that seems to be the case at every Home Depot.

John helped me find items as he was in the paint section at the time. Gave me enough information…read moreto work with and I was glad to have him as a resource. The was another staffer available but John seemed more ready to answer and was on his feet more. It was about 30 minutes before closing. I considered another Home Depot open one hour later than this one as I am about the same distance between the two. However, my service experiences have not been as favorable at the one. Here, the people seem super nice and the store is pleasant to be around. A friend told me that delicate tape would not have been good for my purposes and going with the multipurpose tape was the way to go. I considered canvas paint cover but felt that I didn't need that level of material for the price that it was. John was very helpful for helping me figure that out. He also recommended the paint covers and I liked that idea a lot . Wouldn't have thought of it and nor my friend who plans to help me with a painting project.