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Lowe's Home Improvement

2.1 (60 reviews)
ModerateHardware Stores
Closed 6:00 am - 10:00 pm

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1500+ pounds delivered
Lyn J.

Although we love the little cottage shed itself- delivery coordination provided by Lowes was a total disaster. Lowe' eagerly took our 5k and then after a few weeks delay, we called Lowes asking for an estimated delivery date. They gave a phone number and told us, they had "no idea" and that we should call the number they provided. After several left messages over the course of a week, we received a text apologizing for the delay but with no known ETA. Finally received a shipping date (delivery by EOD notation) and we hired and arranged to have guys at our home as required to help offload the delivery. at noon on the date of the anticipated delivery we got a call from FedEx that they were calling to schedule delivery the NEXT day. What a clusterf**k. Please provide customers with better instructions of how/when deliveries are made.

A way-too-long line on a Saturday at (s)Lowes

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11 months ago

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2 years ago

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3 years ago

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1 year ago

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9 months ago

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1 year ago

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1 year ago

Called Customer service been on hold for over 30 minutes - hate doing business with this store.

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4 years ago

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3 years ago

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3 years ago

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8 years ago

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2 years ago

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6 years ago

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3 years ago

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5 years ago

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7 years ago

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4 years ago

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6 years ago

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5 years ago

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3 years ago

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8 years ago

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3 years ago

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5 years ago

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9 years ago

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6 years ago

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9 years ago

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5 years ago

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6 years ago

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10 years ago

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11 years ago

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5 years ago

I'm writing this to say I called the store several times no person ever answers the phone very poor customer service

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6 years ago

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9 years ago

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6 years ago

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4 years ago

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Ask the Community - Lowe's Home Improvement

Does lowes have a HDMI cable?

Yep they do, from 6ft to 50ft depending on the length and quality you need (premium or high speed etc). Find in the electrical aisle with other audio/visual products. They start at about $25 I think.

Don’t See Your Question? Ask Away!

Review Highlights - Lowe's Home Improvement

Tonight, XPO called to tell me the delivery window was between 10-2pm tomorrow.

Mentioned in 2 reviews

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Ace Hardware

Ace Hardware

(6 reviews)

Ace Hardware Hampton is exactly why local hardware stores still matter. The store is clean, well…read moreorganized, and easy to shop without feeling overwhelmed. If you need help, someone is always nearby and actually knows what they're doing. Big shout out to Michael the cashier... friendly, helpful, funny, and very attentive. His personality alone makes the experience better. Honestly, he has management written all over him and definitely deserves a raise. Great customer service, solid selection, and a stress free shopping experience. If you're in Hampton and need hardware done right, this Ace is a great stop.

I recently bought a chainsaw at this hardware store. I went in on one day, did some research to…read moremake a decision, and came back the second day to pick out the chainsaw. But on day one, while I was looking over the saws and doing my research in the store, at least half a dozen associates came over to check on me and make sure I was doing OK. I've been in many other larger hardware stores and the staff never approaches you, not even one time. But both days at this hardware store, the staff was incredibly helpful. On the second day, when I made the purchase, the associate named Aaron provided tremendous assistance. He was incredibly knowledgeable and did an amazing job walking me through the product features, registration of the saw, and he gave me so many helpful tips. He informed on the aspects of the operation of chainsaws in general that I wasn't even aware of, after more than a decade of owning and using chainsaws. I couldn't see how a hardware store could possibly have a better qualified staff member. It is truly refreshing to see someone so competent and passionate about their work. Stellar service like this is invaluable and very hard to find these days!

The Home Depot

The Home Depot

(30 reviews)

$$

This place is hit-or-miss on if you'll get any assistance...or if you'll have to walk around to…read morefind someone. Just tried to get a house key made, no one was around... Ran into an employee and asked if he could make a key, he said no. Asked if he could call someone who could...he said he didnt have a "device" .... Uh.... Okay so do I just run around the store yeling "key maker? Are you the key maker?"

I'm a former customer, your store/company hired a sub contractor to install my storm and home door…read more They didn't do the job correctly, didn't replace old wood, didn't used enough braille nail, better if they used screws and this would be an issue. My storm door after just two short years came off in my arms! FRAME AND ALL! My wife is very frail, she is a breast cancer survivor! If that door would have fallen on her! This would be another conversation. I didn't ask for much, I just want my door installed properly. I've paid for a service, TWICE! So I'm not going to pay for your incompetence again. Since you blew me off and yes I know it's past the quote, installation warranty. But I didn't think my door and frame would fall off. To start, I cancelled my kitchen renovation. Also the tankless water heater is cancelled. If you can't get my door right, I surely won't trust you with my family's comfort and safety. At least 15 or more years of buying your products and services. I'm done. I may not mean much to you as a customer. But this is now my mission to make sure EVERYONE IS PRIVY TO THIS LACK OF GIVING A CRAP ABOUT YOUR LOYAL CUSTOMERS. So for anyone doing business with Home Depot, seriously consider an alternative!

Lowe's Home Improvement - hardware - Updated May 2026

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