Lowe&#x27;s Home Improvement

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Great experience-had the exact refrigerator I wanted. Was purchased, delivered and installed in one…read moreday. Everyone I worked with from sales to delivery was courteous and professional. Highly recommended.

These fine folks have always been my go to for appliances. They are all courtious, helpful, priced…read moreright and more importantly typically have what i need in stock. Keep up they great work Chuck@DemcoAutomotive

Hagedorn's Appliance Original Photo

Hagedorn's Appliance Employee Photo

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Hagedorn's Appliance Employee Photo

Best Appliance

4.3(4 reviews)

Good used washers and dryers. Good prices…read more No nonsense. And Friendly. The trifecta with bonus.

Got a washer dryer set for a great price and was told if I had issues early on, give them a call…read more The first day a button breaks off and It's been less than a month and the dryer is bad . Bad belt, seized motor. I called to have them come out and they asked me to call the next day and want to charge a service fee. The fixes would amount to close to 1/4 the price of the dryer . I live about 10 mins from the location and won't be a returning customer.

We love our dryer

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Our dryer delivered clean and in excellent condition

American Freight Furniture, Mattress, Appliance

2.3(3 reviews)

1.0 mi

Value on scratch and dent appliances is great! Customer Service from Kal, Denise, and Brock as a…read moreteam! We'll return for a bedroom set soon

If there was a zero rating that's what I would give this company!! Don't get me wrong the original…read morecustomer service was good when picking out our new Washer. Things just went way sideways at the time of check out. I asked the store mgr. Candy approximately how much would the interest be on the loan (we were doing the 90day same as cash program) & she stated she had no idea what the rates would be until the contract is completed. I found this hard to believe since she handles these transactions daily! She should have at the very least had a ballpark amount. Anyway, long story shorter contract typed up and had me Docusign on a very small machine. You couldn't see any of the terms (my bad) I signed it printed w/170 something % Finance Charge. Sorry, don't have it in front of me for exact number. Then a $99 early pmt fee if you P/O early. The delivery was a disaster, they didn't hook up the hoses correctly. I was reimbursed for that at least. Bottom Line I would never recommend this Company or American First Finance to anyone, not even someone I don't care for!!!

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American Freight: Furniture and Mattress

1.9(18 reviews)

phone disconnect. couch material is ripping under a couch cover only have own for 3 months!read more

The guys at this store are #1 in my book. Very helpful very knowledgeable and just really fun guys…read moreyou know you can trust. Thanks Jeff & Ramone you guys are awesome see you again soon.

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Best Buy Florence

2.5(81 reviews)

0.7 mi

They have the best online help of any store. They have a great online selection of products. They…read morewill match anyone's price hence the name Best Buy.

I'm here yet again to visit with geek squad. Need repairs done. They are my back up IT whenever I…read morehave to have anything taken care of. So glad to have them as they were an asset to me. They have helped me so many times. I find that they provide great value for the services that they perform

Bad service

Obama goes to Best Buy

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Niceley's Appliance Repair

2.1(35 reviews)

1.2 mi

We had a bad experience with Niceley's. Within minutes after our technician arrived, he was…read moredetermined to make several sexist and degrading comments and passing them off as a joke. We contacted Niceley's who also played it off as though our technician was just having fun. However, we made it clear right away to the technician that his comments weren't welcome, yet he continued to make the comments again. He was condescending and rude, and if he had been in our home any longer, he would've been asked to leave. We were still charged for this 5 minute visit and we're disappointed in how Niceley's handled this situation.

My elderly mother-in-law called for service on her refrigerator. She gave the scheduling secretary…read morethe make and model of the refrigerator and told her the refrigerator was icing up. When the technician arrived, she pulled the refrigerator out, and attempted to take back off, which was frozen to the refrigerator. She then said that they can't get parts for that make and model refrigerator, anyway, and can't fix the frost problem, but she still charged for the call. When I messaged the shop's Facebook page asking why they didn't tell the truth about not being able to fix a defrost problem (they knew the problem, the make, and model prior to the appointment), the owner of the shop blocked me, so my husband called and asked that the owner call him, but we haven't heard back. Save yourself some frustration and find a reputable repair shop!

Niceley's Appliance Repair Inc.

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Luke's Sewing Centers

2.5(43 reviews)

I brought my sewing machine in for servicing and was immediately pressured to buy a new one…read moreinstead. Margaret criticized my machine and made inaccurate claims about its capabilities, even after I explained I was happy with it and only wanted repairs. When I returned to picked it up, I was told a part had been replaced. When I asked why, she refused to explain and instead argued that I had signed the estimate, which I never disputed. Fortunately, another employee was able to intervene and clearly and calmly answer my question about the replacement part in seconds. At checkout, the total was a little higher than expected. When I asked for a breakdown, she initially refused and sharply responded, "No! Don't you trust me?" Only after pushing did she explain the charges. I had no issue paying. I just wanted basic communication and to understand the work that was done and costs associated. The repair may be fine, but the customer service from Margaret was dismissive and hostile. I won't be returning.

One of the nastiest women I have ever met! I was looking at an embroidery machine in her shop and…read morethen came back to look again. While there, was having a quiet private conversation with my husband and mentioned I thought I might want to purchase a used one that we had seen for both the price and also I thought the associate that was helping us was rude. We came back to purchase some supplied a week or so later but had purchased the other machine as it was significantly cheaper. The owner was in there this time and I took the supplies up to the counter to pay and she asked me nonchalantly what machine I had and where I had purchased it. I told her and she told me I couldn't purchase the items. Her associate had told her what I had said (TO MY HUSBAND!) and she wouldn't sell me anything. I will NEVER step foot in her establishment ever again and I have told everyone I know my experience. This has been almost 16 years ago, but she and her family will never see a dime from me. I will say that a lot of the people I have shared my experience with have had similar experiences with her.

Luke's Sewing Centers

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The Home Depot

2.3(46 reviews)

1.2 mi

Great service! I was asked by many whether or not I needed help. They promptly showed me where the…read moreitems were that I was looking for. Will shop again!

DO NOT BUY APPLIANCES FROM HOME DEPO!! After having our refrigerator delivered to us, we went into…read morethe store to let them know that the refrigerator that was delivered to us wasn't working. The freezer was not staying cold, we kept a cup in there to make sure and it was liquid and was not making ice cubes. Our meat and other items were unthawed. Customer service gave me a phone number to call so I left the store and called. They sent home depo workers back out and they looked at it and said it could not be fixed, they said they would let their bosses know and tell them about all our food that was bad due to the freezer not working and someone would be in touch to schedule the new delivery with a new refrigerator. I received a call a few hours later, saying I would need to call a new phone number, and they would be the ones to schedule the new delivery and that the guys that stopped out to look at the refrigerator said it was not fixable. I got off the phone and called the new phone number. I said Hi, I'm calling to get on your schedule for the new refrigerator to be delivered and the old one removed, the lady gone on telling that they've never been to my house before and was EXTREAMLY RUDE. I kept saying yes, someone was just out and said it could not be fixed that they would send me a new one. Finally she tells me she's with LG and that they were to come and not home depo. So after waiting for home depo to come out I should of been having LG out BUT WAS NEVER TOLD THIS. LG has cancelled on me now multiple times and still hasn't came out to my house and the manager and who ever I've been emailing has now ignored me and not helped me at all. The manager told me he would get back to me on seeing if I could just return the refigerator and get me a small garage replacement so I could have something to keep items in my freezer. Hours later I get a call from someone else saying LG still needed to come look at it to show her proof the LG cancelled on me and that's the last I've heard from them. Tomorrrow will be a full month since the refigerator was delivered and I still haven't got a new one and all my groceries that was in there are still bad and I still can't use the freezer.

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Appliance Factory

4.0(4 reviews)

2.6 mi

Stop in and ask for the older fella the big guy. knowledgeable personable. and will give you the…read morebest deal. The pricing is great. There's a Wide selection. You don't even have to shop around one stop and you get everything done.

Buyers beware. Refrigerator was dropped during delivery and damaged very badly. I had to fight for…read morea refund. There was poor communication during the whole process. They finally agreed to a refund but wouldn't give me anything in writing. They came back to pick the broken refrigerator up and then never refunded me and ghosted emails. I had to file a credit card dispute for the refund. The price tag was not worth everything we went through. Very sketchy overall.

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Menards

2.6(38 reviews)

2.7 mi

Menards has issues with people who do not want to be followed around by accepting Menards cookies…read more So they block access to their website for anyone who uses cookies, That is fine as I will spend my home improvement money in Lowes or the Home Depot. I am remodling my home and that money is boing somewhere but to Menards it is not going!

We come here to buy some fertilizer for our bushes after costco, walk in, and get the cart, try to…read morefind the garden center, took us a while, then you need to pass a close door to go to the garden center and the door is not automatic, when you push a cart, you need another person to open the door for you. After we got what we need, although there is check out sign at the garden center, but it's not in operation. We will need to go back to where we come in. This time, i try to push the button so the door will open automatically. But to my surprise, the button leads to the big garage kind of door moving up. Hahaha.. the staff inside is kind enough to close it for us.

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Lowe's Home Improvement - appliances - Updated September 2026

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Cottingham Ace Hardware

4.0

(1 review)

Had a few hiccups but got my equipment delivered and was able to get what I needed done.read more

Koenig Equipment

3.0

(4 reviews)

Exceptional service and knowledgeable and friendly employees. I have never had any problemsread more

Undoubtedly the worst service and customer service I've ever encountered when it comes to repairs…read more If they had an option for zero or negative stars, this place would get it. I took a chainsaw in for repairs May 25th. Heard nothing for six weeks so called them. They were "shocked" no one had called me and it wasn't done. "We'll have it done tomorrow," they said. Went in to pick it up 10-days later... they hadn't touched it and still no call. "Our service manager is back tomorrow. We'll have him call you to remedy this." It's now 12-weeks later. No calls, no work done. I called to say I'm picking it up tomorrow and got simply, "That's fine." Literally a crap show. Stay far, far, FAR away from this place!

Great Lakes Ace

3.4

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I'll start by saying I love Ace. It's a great store. This review is ONLY REGARDING THEIR STIHL…read moreSERVICE...it's not good. I brought my two Farm Boss MS290 chainsaws plus my string trimmer in for annual service and tune up. All were running rough when I brought in. After three attempts on chainsaw #1 to tune up, 2 attempts on saw #2 and 3 attempts at tuning the string trimmer I'm in worse condition than where I started. Saws won't run more than 3-4 minutes from cold start, will not restart when warm, and the string trimmer will only rev to a boggy rpm only slightly above idle. Oh we've claimed to have adjusted the timing, cleaned and adjusted carbs on the saws and replaced the carb completely on the string trimmer, but the results speak for themselves and they "forgot" to replace the trimmer string bump head even after the tech and I took the one off the shelf and walked back to the service room to place it with my trimmer. None will run in a meaningful manner and now I'm out $125+ and I'll still have to take them all to another Stihl dealership to get them back working. Lord knows how much I'll be out in the end. Again, I'm a huge fan of Ace but beware, be cautious with their Stihl service-it needs attention as a paid service group. I'm not mad, just disappointed since everything else Ace does is top notch.

A great place to be when you're in a hurry to get in, but what you need and out you go! I am glad…read morethat the store is practicing social distancing and allowing the certain # of people in. When I was there, I bought 10 bags of potting soil which was priced accordingly, I also bought herbs and vegetables which to my surprised seemed reasonable priced. When I was done checking out, the cashier asked another store staff to help me load all my bags of potting soil since they weight 40 lbs each! He was very polite and seemed happy to provide assistance to an old lady like me. I will definitely come back to this store again. I also recommend this place for a DIY projects. It's a lot smaller than Home Depot or Lowe's, but so far the store seemed have everything you need. I'm saying this because I have to go back in the store to check if they have spray paints for my patio chairs. Of course they do, I bought the store brand which was online during that time which was a bonus for me and it saves me a trip to Walmart.

McCabe Do It Center

3.7

(7 reviews)

We were at a loss looking for salt for the walks of our apt building we help car for. We found…read moreMcCabe had it still, so we ventured out into the 5 degree afternoon to gather the salt before the storm. We walk in there's Noone in the place we paid for our ten bags. Awaiting the 3 amazing young men to collect up our bags for us and they then loaded them into our car! Best purchase we have made so far in 2026!!!! All those youngsters McCabe hires are a fine bunch of youngsters GREAT JOB ALL OF YOU!!!! Keep doing what you all are doing you will go far in the customer service field if you do!!

The staff of this family owned hardware store is very knowledgeable and helpful. I purchase most of…read moremy hardware here vs the big box store because they are helpful and it's convenient location.

Harbor Freight Tools

3.3

(13 reviews)

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Harbor Freight came in clutch for me. I needed two new tires for a trailer that was currently left…read moreat a gas station. Multiple employees were able to help me and pull inventory from the back in order to get what I needed to get me on my way. The tires were a good value and price as I hit the highway immediately after with no issue.

Called Store to check on stock of specific Item. Employee answers and I ask about stock. Employee…read moresays she hasn't any clue if it is there (kinda the point of calling them to find out right?). I ask again for her to check. Puts me on hold. She comes back and says they're closed and to call back tomorrow. I then ask her since shes answered the phone and has me on if she could check stock for me and she put me on hold for the 2nd time.Female manager picks up and tells me they're closed and to call back tomorrow. I ask again since they have clearly picked up and have me on the phone could she just tell me if the specific item is in stock, to which she says shes doing paperwork and cant be bothered with my request and hangs up on me. Horrible people working at this location. Will not be shopping here anymore.

Ace Hardware Mariemont

4.6

(14 reviews)

This is our fourth time coming here. I love it here because it is not overwhelming, everything is…read morecategorized, organized and super clean. Not to mention the super friendly staff. Knowledgeable and attentive. We came in here for just windshield wiper fluid and ended up buying more than that! Organic, potting soil, lighter fluid, firewood and got a house key made. I even bought the last fire pit and you won't believe how much I paid for. $149.99!! They didn't have the cover in stock, however they ordered it online and it will be delivered free to the store. They will notify us when it's in. Besides hardware, they also have paint section, cleaning supplies, bird food, grills and a small post office inside. If you are not doing a huge project (building materials), this place is so convenient and you can find them quickly. I love Lowes, however, it can be difficult to find stuff.

You've gotta love a neighborhood hardware store so close to your place, especially one with a super…read morefriendly and helpful staff like this one. My lady and I recently moved to the area and were glad this place was here. We'd been by a couple times for random odds and ends, but after a recent trip experience, we felt we really needed to tout this spot. We stopped by on a Saturday after lunch just for some windshield wiper fluid for my lady's car, but she noticed a nice fire pit that we could use for our new back yard. The staff were all very friendly and helped us find the price. The price ended up being $149.99, which my lady and I couldn't resist, so we scored the last one with some extra goodies (fire wood, potting soil, and an extra house key). Two very helpful employees helped us bring the fire pit to our car. Unfortunately they didn't have a cover for said fire pit in stock, but we ordered one through them which will be delivered to this location at no additional charge. I have a really good feeling that we'll be regulars at this location. The whole staff are very helpful and friendly. This Ace is definitely the place for the helpful hardware folks!

Silverton True Value Hardware

4.6

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paid 80 dollars to have my lawn mower serviced for the mowing season and they didn't put any oil…read moreI'm it after draining the old oil - discovered this when the mower was very hot after using it after picked up from Silverton Hardware

COVID has made life more negative in alot of ways but one of the best outcomes of inventory…read moreshortages, is that it keeps places like Silverton hardward open. A true Mom and Pop hardware store. I came in when I couldn't find black spray paint at Home Depot which they were all out. I found myself there again as the only place that had winter salt for my driveway. This place has true history and is a blessing! Street parking is available and staff are friendly and willing to help.

Klingenberg's Hardware & Paints

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