my landlord ordered new refrigerator the delivery boys Eric…read moreand Jack were really kind and professional they did excellent job the appliance itself works great but just wanted to say I really appreciated Eric and jack

I bought a washer/dryer set at Hagedorn's in Erlanger. It was delivered the next day. Everything…read morefrom the sale, delivery, and follow-up was 5-star.

Value on scratch and dent appliances is great! Customer Service from Kal, Denise, and Brock as a…read moreteam! We'll return for a bedroom set soon

If there was a zero rating that's what I would give this company!! Don't get me wrong the original…read morecustomer service was good when picking out our new Washer. Things just went way sideways at the time of check out. I asked the store mgr. Candy approximately how much would the interest be on the loan (we were doing the 90day same as cash program) & she stated she had no idea what the rates would be until the contract is completed. I found this hard to believe since she handles these transactions daily! She should have at the very least had a ballpark amount. Anyway, long story shorter contract typed up and had me Docusign on a very small machine. You couldn't see any of the terms (my bad) I signed it printed w/170 something % Finance Charge. Sorry, don't have it in front of me for exact number. Then a $99 early pmt fee if you P/O early. The delivery was a disaster, they didn't hook up the hoses correctly. I was reimbursed for that at least. Bottom Line I would never recommend this Company or American First Finance to anyone, not even someone I don't care for!!!

phone disconnect. couch material is ripping under a couch cover only have own for 3 months!read more

The guys at this store are #1 in my book. Very helpful very knowledgeable and just really fun guys…read moreyou know you can trust. Thanks Jeff & Ramone you guys are awesome see you again soon.

They have the best online help of any store. They have a great online selection of products. They…read morewill match anyone's price hence the name Best Buy.

The manager Lili is a beast! She is the best manager at Best Buy! She helped me with a slightly…read moredifficult return and listened to me explain the situation. Great communication and customer service!

My elderly mother-in-law called for service on her refrigerator. She gave the scheduling secretary…read morethe make and model of the refrigerator and told her the refrigerator was icing up. When the technician arrived, she pulled the refrigerator out, and attempted to take back off, which was frozen to the refrigerator. She then said that they can't get parts for that make and model refrigerator, anyway, and can't fix the frost problem, but she still charged for the call. When I messaged the shop's Facebook page asking why they didn't tell the truth about not being able to fix a defrost problem (they knew the problem, the make, and model prior to the appointment), the owner of the shop blocked me, so my husband called and asked that the owner call him, but we haven't heard back. Save yourself some frustration and find a reputable repair shop!

We had a bad experience with Niceley's. Within minutes after our technician arrived, he was…read moredetermined to make several sexist and degrading comments and passing them off as a joke. We contacted Niceley's who also played it off as though our technician was just having fun. However, we made it clear right away to the technician that his comments weren't welcome, yet he continued to make the comments again. He was condescending and rude, and if he had been in our home any longer, he would've been asked to leave. We were still charged for this 5 minute visit and we're disappointed in how Niceley's handled this situation.

I brought my sewing machine in for servicing and was immediately pressured to buy a new one…read moreinstead. Margaret criticized my machine and made inaccurate claims about its capabilities, even after I explained I was happy with it and only wanted repairs. When I returned to picked it up, I was told a part had been replaced. When I asked why, she refused to explain and instead argued that I had signed the estimate, which I never disputed. Fortunately, another employee was able to intervene and clearly and calmly answer my question about the replacement part in seconds. At checkout, the total was a little higher than expected. When I asked for a breakdown, she initially refused and sharply responded, "No! Don't you trust me?" Only after pushing did she explain the charges. I had no issue paying. I just wanted basic communication and to understand the work that was done and costs associated. The repair may be fine, but the customer service from Margaret was dismissive and hostile. I won't be returning.

love this place. keeps sewing alive. I hope it doesn't become a dying art. was allowed to buy a…read moredecent machine at a decent price and made payments with no interest. the store and the people give me a nice safe feeling

Logan was excellent and made sure to notice me needing assistance with finding and locating the…read moreitems needed for the project I was working on. Best experience ever!!

Beware Home Depot home delivery. If you see a delivery from Home Depot, guard your yard. They…read morewill back into or drive right through your yard and destroy it. Then, you call about it and they tell you they will file a "claim" with Sedgewich Insurance, which is also an outright scam. You will "get an email or a call within a few days" which does NOT happen. This wasn't even MY DELIVERY. it was to a neighbor and the idiots backed into my yard to turn around. If you see a truck from TEMCO Logistics, beware. They have ZERO consideration for anyone's property.

great customer service clean organized and reliable for…read morerestroom usage. i would recommend it

The service was fantastic Dave helped us tremendously he was very knowledgeable. We came in for a…read morequality dryer and actually left with one no waiting for delivery. They had the one we wanted in stock. The Samsung dryer we purchased is wonderfu and the price was excellen. I will definitely go back their for business.

Way better than Home Depot. Might be better than Lowe's as…read morewell... Nice... new store. Friendly staff . I like the self service receipt look up at the entrance . You can put your credit card in and print a new receipt if you lost yours... They have an interesting mix of home improvement products. Go take a look..!

Menards has issues with people who do not want to be followed around by accepting Menards cookies…read more So they block access to their website for anyone who uses cookies, That is fine as I will spend my home improvement money in Lowes or the Home Depot. I am remodling my home and that money is boing somewhere but to Menards it is not going!

Don't pay for the GoofProof policy! Not worth the paper it's written on…read more .Our loveseat cushion is separating in the center of the cushion and made a claim and they said it wasn't covered by our plan. Chair leg is loose and cannot be tightened and they also said it wasn't covered. Don't waste your money on Good Proof ins.

After shopping the 50 other furniture stores in the area we went in to Bob's just to say we had…read moreshopped everywhere.. That's where we met Jennifer, very polite and professional who didn't hound us to buy something welcomed us gave us a lay out and kept her distance allowing us to shop, she answered ALL of our questions was very friendly and caring explained EVERYTHING to us, we where short on time, so went back on Saturday to make our purchase. Again she and the Manager and the office staff ALL VERY POLITE AND FRIENDLY Very professional... We will be upgrading other furniture through out the next year or two and you can bet 100% I will be BACK To Bob's Discount DON'T let the name fool you this isn't Cheap furniture they've just eliminated all the mark ups of the BIG stores If you need QUALITY Furniture at DECENT PRICE Go see my FRIEND Jennifer Short she will take care of you