I have never been compelled to write a restaurant review before, but then again I have never had such an abysmal experience as provided by Two Small Rooms in Toowong, Brisbane, tonight.
Average food which was terribly overpriced, but even worse was the complete lack of service.
We attended for a family birthday dinner as a table of 5. It was clear that our waiter/waitress spoke little to no English, and had either never worked at this particular restaurant before, or had never worked at a restaurant before.
Meals ordered, followed by half an hour of waiting, followed by the waiter returning to clarify our order and asking questions about whether we wanted food that was not on the menu or not...
Once the food eventually arrived, there was very little that was refined about it, and it certainly did not meet the descriptions that the menu suggested we would be receiving.
Dessert was then a complete stuff up, as only 3 out of the 5 desserts arrived. The wait staff could see that we were waiting patiently for the remaining desserts but did not come to ask about it. Once we managed to summon them to our table to ask they said it would be a further "2 minutes" for the missing desserts.
Another 20 minutes passed, and the wrong desserts were then brought out. We explained that these were not what we had ordered, but the waitress just put them down on the table anyway and walked away with no apology offered.
We then asked for the bill, which was again wrong (had ordered 5 x 3-course meals for supposedly $70 each but instead everything was billed individually and included the desserts that we had not ordered or wanted to pay for).
It was far too difficult to explain to them their multiple mistakes so we instead paid and left, very unsatisfied, and with no intention of ever returning. read more