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Lovesac

4.5 (12 reviews)
Closed 11:00 am - 8:00 pm

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4 years ago

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3 years ago

Lea was so kind and answered all of my questions. She gave us a couple of demos and explained the products very clearly.

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Alexandra R.

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13 years ago

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9 years ago

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14 years ago

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9 years ago

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7 years ago

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11 years ago

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8 years ago

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13 years ago

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13 years ago

Thank you for making my purchase a great experience! I can also say the custom fabric came in a lot earlier than expected.

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11 years ago

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Review Highlights - Lovesac

Really great customer service and we love our sactional.

Mentioned in 2 reviews

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Divano Designs

Divano Designs

(26 reviews)

This is hands down one of the best modern furniture stores I've been to. Nittoo is extremely…read morehelpful and always willing to price match or beat any competitor pricing, and has helped me not only pick out pieces but has even offered to swing by my new place to help recommend furniture based on the look I'm going for. The selection is extremely varied, if you're looking for modern or contemporary furniture this is definitely the place to be. From art pieces and modern sectionals to stylish dining room tables, bedroom sets, and even fire pits and waterfall devices. Easily the best aspect has to be the customer service. These guys are willing to talk at all times of the day, working with you on quotes and delivery- and the delivery guys are top notch!! They deliver and assemble right within the space and are always prompt and on time. I look forward to purchasing from here for the foreseeable future.

I don't often give reviews but truly love Divano Designs! I…read morerecently purchased furniture (early 2025) for several rooms as I upgraded my children's rooms from kids to teens, and converted one to a sitting room. I discovered Divano Designs about three years ago when I desperately needed kitchen chairs. The quality and service was top notch then, so naturally I returned. The furniture is of excellent quality and tastefully modern. But the service you receive is even better! They are so friendly here, patient, and more importantly, not pushy like other furniture stores! I worked with Nittoo and he took the time to ensure he understood my needs, worked with me on design options, navigated and resolved a couple issues flawlessly, and delivered an awesome experience! The delivery guys are excellent too!! Things went so well, I ended up purchasing a kitchen table last minute which was delivered with all of my other furniture! If you need furniture, I highly recommend Divano Designs!! They are the best!!

Sofas Etc

Sofas Etc

(32 reviews)

$$$

Couldn't be happier with the personalized service that I recieved from Kelt at Sofas Etc. From my…read morefirst phone call to the store with an initial inquiry, Kelt was very engaging and truly interested in helping me with a sofa that would meet the specific needs and limitations of my room size and configuration. His experience, product and service knowledge , and customer service are unsurpassed in today's retail world where it is almost nonexsistent. I have already referred one friend to the store (who is very happy with her sofa!) and also another friend and prospective customer. Thank you so much for such unmatched service and attention!

Went to them in late November 2025 as my current sofa came here as well and was happy with that…read morepurchase. Met with Karen who assisted me in my selections exactly for a sofa to my specs. Was given a contract, gave a deposit and said that it would be ready for delivery the second week in February. After two days into that week, I emailed her expecting her to call me to touch base about the order and learned that the sofa had not been done as the fabric I chose was not available. I expected a sales rep to have their management skills to be ahead of any potential problem as my contract is with Sofas Etc. and not Sherrill Furniture who is their agent making the furniture. After some back and forth, I was told that if I came in the store, I could pick out another fabric and was told that they would be "moving me to the head of the line above everyone else to get my softa within the next 6 weeks." While at the store, Karen called and spoke to the agent at Sherrill and learned that they just got the fabric in again and I could get the fabric of my choice. I said to Karen that I felt a little mismanaged in that there was no way I was receiving communication from anyone about the fabric. It was really Sofas Etc. that I had the contract with and obviously, no one was caring to communicate after I left the deposit. The Owner offered placating remarks and with my health compromised, I just wanted to go home and not deal with this kind of treatment. I left the store thinking that it was really coming and would be done in the beginning of April. I emailed Karen right after the beginning of April: "Another deadline missed?" in the subject line of my email and she then emailed me back saying they would look into it. The Owner emailed me exclaiming that they were having problems not getting communications with them. That Karen received messages that the fabric was there and also that it wasn't. I just felt abused and neither Karen nor the owners were taking any responsibility for the process at all. I didn't bother coming back to the store and told them to credit my deposit in full immediately. After all that, the Owner still insisted that perhaps he could offer a heavily discounted price if I would just let them try to get it done again. I just wanted the abuse of the whole process to be done and credit my account immediately. I have to put the onus onto Sofas Etc. as they had the contract with me and they should have been guiding and managing the process including all communications instead of operating from a "reactionary" process.

Lovesac - furniture - Updated May 2026

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