Jessie is incredible warm and professional. She does an initial consult to meet you, your pet &…read morelearn where all of the supplies are. Her rates are extremely fair especially given the level of service. She texts photos of your pet with a fun update whenever she visits to keep you in the loop. I have used her for cat sitting for the past few years and my darling girl is always relaxed when I come home after a trip. Jessie is a great communicator and is extremely organized. I cannot recommend her services enough.

Excellent care of our pets and home during our time away. We previously used a service that…read moreprovided sub par care. On our return, the house smelled and looked just terrible. Jessie is a caring and intelligent professional that followed all of our instructions to a "t". She forwarded text and photos while she provided care which made us very comfortable and confident. On our return, the animals and house looked great! We have found our cat care professional. Highly recommended.

Going back to the office full-time, I was worried about how my dog would handle being home alone…read moreall week. I'm so thankful I found Happy Pets because they are great! The app they use makes it easy to book appointments and chat with your walker. The walkers we've had have been wonderful. Definitely recommend them.

Amazing place. They took such good care of my senior dog. Would recommend to anyone looking for…read moreboarding.

Staff is very helpful and always has a smile on their faces. They have a great variety of food for…read moreboth cats and dogs. Lots of toys and fresh treats as well. Happy shopping :) Bobos mom

This is a good store. they carry large selection of food and treats. Not much service but if you…read moreask them a question they will give you an answer. don't expect any explanation, expert recommendation or info . the reason for the low rating is they do not accept returns of open dog food if your dog does not like or agree with the food. I thought this was a standard policy that dog food can be returned if it does not agree with your pup i've never had problems to return to petco/petsmart/chewy's and my favorite store Modern Pet. This store DOES NOT accept return/credit for opened food/treats. if you are not 100% sure of your purchase best to buy from another store.

Even though our cat Oneida is a tad anti social, she's clearly comfortable with the care and…read moreattention she receives from her wonderful pet sitters! We have been supported by Naomi for years and love the services provided! Thank you for always doing an excellent job!

I used Naomi and James' service for over a year for my 2 cats, with frequent visits, multiple times…read moreper month, as I often spend weekends upstate. I was new to the area and sold by the good reviews, as well as a close family member who had used their service for *decades*. My experiences started out great--they have several people who do the visits and I only met one of them, but he did great with my cats and was clearly an experienced pet person. This was never an issue. There were a few bumps, like when I asked for my plants to be watered, and they said that it "wasn't necessary" since I would only be gone for 2 days, but I know my plants, and of course I come back to them wilted. But the cats were fine and they even used the hand-vac to clean up extra litter around the box, so I was fine letting small things like that slide for the sake of a consistent relationship with a small business who did a perfectly fine job for the premium ($43 per "30 minute" visit) which they charge. I was just glad to have consistent and readily available cat care to trust when I went away. I like to think I've always been an easy to deal with client, having super friendly and low-maintenance cats, a clean apartment (leaving the A/C on for days when I'm away in the summer), giving plenty of notice when booking visits, paying well in advance, and leaving all supplies neatly on counter. Over the last several months I'd noticed several inconsistencies with what I'd come home to find after being away--the most disturbing being both the cat's water fountains completely dry after 4 visits in January. This could've been a life or death situation if I didn't come back when I did, but nothing like this had ever happened before with them, so I gave them the benefit of the doubt if this being a one-off and didn't mention it. I always fill water fountains before I leave, and water they take several days to run completely dry--the steam gets lower for a day, and then goes out. This means to be left DRY, the only explanation is that the water fountains were not checked or refilled for several days in a row. After coming back from a weekend trip 2 weeks ago, I noticed several more inconsistencies, things which I've addressed with them before, and decided to send an email mentioning these, and finally deciding to mention the water fountain incident. My intention if this email was a tone of appropriate concern over these building inconsistencies, and really just needing and expecting to receive a reply like "so sorry this happened, we will be sure to be mindful with future visits when addressing the issues you've mentioned for future visits". Instead, they clearly took my comments very personally and replied very quickly saying that I clearly didn't trust them and they were going to mail me my keys and not come back. I was pretty shocked at the lack of professionalism and impulsive reactivity of this response, so I replied with another long email apologizing if I offended them, explaining that the reason I'm mentioning these things was because I DO (did) trust them and just wanted to ensure the same quality of care I've been paying for since the he beginning. With the water issue, the brushed it off saying that it was over a month ago so how were they supposed to remember what happened (this lack of response only validated my concerns). The screwed up thing is that after these defensive and unprofessional responses, I basically ended up begging them to stay, if for no other reason than I had booked them for this coming weekend, paid in advance, and would now have to scramble for last minute coverage or cancel my plans entirely. Additionally, my cats, like most pets take time to get used to new people, and hiring someone new causes them (and me) unnecessary stress. I don't like leaving anything less than a 5 star review for deserving small businesses, and unlike Naomi from Pet Sitter's Club, chose to wait and make sure I was level-headed and not emotionally reacting before posting my experience. All in all, Pet Sitter's Club provides adequate care for a premium fee as long as you don't provide any feedback that can potentially be perceived as criticism, don't expect consistent service, and don't want to feel valued as a customer. Now that they've showed their true colors, it's clear I should not have given Naomi and James my trust for as long as I did.

Had family watch my dog during vacation and she was definitely due for a haircut when I came back…read more My bichon was super matted, so I needed a puppy cut for her. I made the reservation via phone and got an appointment on Friday the same week. The prices were $75, but it's $65 for first time visits. You need to bring proof of vaccination as well. The staff here are friendly and take time to walk through and explain the process. My dog was scared walking in at first, but after the haircut, she was much happier. I let the staff know that my dog was afraid of other dogs, and they made the accommodation. Would come again!

5 years later, Master Pups is still the best. I consistently bring my dog here for…read moredaycare+grooming, and he loves Jessica & the entire staff more than me. They really treat all the dogs like their own, and care about them. Jessica is also super knowledgeable so she'll let me know if she notices anything at all off about him or anything she sees on his body. Seriously they are amazing - Nico & I consider them family at this point!

Just curious-what's doc Kirk's first name? attending staff wonderful. just a little suspicious…read moreabout the authenticity of Dr Kirk's degree.

I have been bringing my dog here for the past number of years…read more I've always found Dr. Kirk and staff to be caring, pleasant and knowledgeable. The waiting room and examination rooms are always clean. My only quibble is they only take payment via cash or credit cards (no checks), and they have a 3% surcharge when you do pay with a credit card.

We had an exceptional experience boarding our cat through Katie's Kitty. She is a timid cat with a…read morelot of fears and some very specific quirks -- like not being able to be left alone overnight -- that past in-home sitters have ignored, leading us to be stressed and upset on trips and our cat even more so. We haven't had a single trip that's gone without major issues because of sitter neglect and lack of care. We decided to try boarding to help with our cat's separation anxiety and we still can't believe how well it went. Communication and expectations were open and clear, and the sitter went above and beyond to make sure our cat felt safe and cared for, even with her timidity and fears. She did so much to ease her anxiety and help her in the stressful situation of unfamiliarity and interrupted routine. It was a dream come true to find someone like this. I was also reassured by concluding a contract with the company, which clearly stipulates all provisions of the boarding and when we'll receive updates/photos, etc. It eased our minds so much compared with past experiences when communication was totally sporadic despite someone living in our home. We will absolutely book through them in the future. Their professionalism and dedication were so appreciated!

DO NOT USE THIS COMPANY. I entrusted Anna B with my two cats and she decided to have another cat in…read morethe home while sitting mine without telling me. As everyone who owns cats already knows, you cannot introduce cats like this. And how did I find out? The cat was in the background of the update photo she sent on night one. I insisted on a full refund and rightfully received it, but have heard absolutely nothing from management (Ed), no apology from Anna B who "didn't know what the big deal was" and got zero responses to my two emails. Very disappointing experience. I cannot speak for other sitters or managers, but based on my experience I'd recommend choosing another boarding company!

I am so happy I found Never Alone Pets!! My catsitter fell through last minute for a weekend trip…read morelast week and Dami was a lifesaver. She responded to my initial email request from their site pretty quickly and then was SUPER responsive. She came on a really short notice to meet my two cats and grab a set of my keys and I felt comfortable after meeting her - she's super friendly and nice and seems to really love cats. I had her come twice over the weekend to feed and play with them (and do some light litterbox cleaning) and she could not have been better! Each visit was $25 all in and she keeps you updated with texts and photos and even videos. It was really nice to see my cats in action while I was missing them and see how well taken care of they were. Dami even cleaned and washed their food bowls without being asked! She was super personable and a huge animal lover and I'll definitely be using her for future cat sitting visits :)

I've used Never Alone Pets several times and they are always the best. I had some flight delays and…read moreas soon as I let them know, they had Ilda on her way to take care of my cat on this "surprise" extra travel day

Where do I even begin to explain the wonderful experience we had having Nancy care for our Comet…read moreGoldfish Piggie when we went away on vacation!! Nancy first of all was gracious enough to take on the task of caring for Piggie who we dearly love as he is about 5 years old close to 6 inches in length and yes a chubby fish who loves to eat yet needs special custom care. Nancy was very detail oriented and out us at ease with her knowledge, experience and expertise caring for Piggie. She wanted to do everything hands on so she would insure it was done properly and that told us she really cares for those pets she takes under her wing. Piggie needs a special blend of regular fish food and crushed fresh peas which is a little bit of work but Nancy understood and didnt deem it a problem at all. We enjoyed our vacation knowing our pet was in great hand with Nancy. We felt very fortunate to find someone with her credentials willing to stop in daily to care for our fish. Her rates are surprisingly fair and affordable and she truly treats each pet as if her own and that to me is priceless. I could go on and on saying more good things that she is punctual, friendly understanding etc but I'm sure you get my point. 5 stars off the charts review and highly recommend Nancy and her company. We will be calling her again next vacation for sure. If you want peace of mind cuddle n snuggle pet care delivers!!!

Nancy helped me out in a pinch when I needed someone to take care of my 4 rescue cats while I had…read moreto go out of town . Nancy came to the rescue and worked hard to help me out. The amount of care, love, and professionalism made me feel at ease while I was away attending to some important family matters. Nancy was very thorough at our consultation visit, to make sure my cats' health and emotional needs were met, and what to do in case of an emergency. I loved how I got so many lovely videos and photos of my cats every day. I knew my babies were in such good hands with Dana the sitter, who was nice enough to bring my mail in and took the time to play and engage with them--and they warmed up to her quickly (not an easy thing for them to do with strangers!) . Very communicative, accommodating, trustworthy and kind company of true animal lovers--so much so that I booked them again in a couple of months when I have to go out of town again. I know my fur babies and home is in amazing hands. Thank you Nancy and Dana! These are some of the photos sent to me while I was away .

Best grooming experience! Our nervous Cockerspaniel had the kindest treatment by the team. in her 5…read moreyears we have not experienced her so relaxed after a grooming. Thank you Meli and Pla. And she looks amazing

This is not going to be your typical review. We actually had a little hiccup with this company-…read moreeasy mistake, thinking they had my keys from months ago, but they ended up being another pet's with the same name. Anyway, I am so impressed with the honest conversation that happened afterwards and the absolute commitment to do everything possible to make this right for me, that I am not only staying with this company, but now writing this review. It's when things don't go as planned that you find out who people are.