I have been using the service in West Sacramento for more than 4 years and until Monday around 8 at night I went as usual to wash my family's clothes when I arrived it was full and I had to wait for the machines to be vacated. Whenever I go I do it accompanied by my husband or a relative to take care of my son, my 3-year-old son with autism while I wash! my son met a girl his age and they started playing. The employee yelled at them to stop playing, I called my son's attention and sat him on a bench so that my cousin could take care of him, but how children with this condition will understand it is difficult for them to understand. My son started to play with his new friend again, the employee approached the children and yelled at them that they will not play. My son got scared and burst into tears. my cousin took my son to the car to calm him down and returned 15 minutes later. I always sit my son in the laundry cart because he is aallergic to dust,I know the security policies and I always do it under my responsibility as I said before.I have been a client since before I was pregnant and I never had any problem, also he never stays alone in the cart! My son calmed down and got entertained with my cell phone under my supervision. the employee told my cousin to get my son off the cart immediately to which I told her he was under my supervision and responsibility, she aso saw that the girl who was playing with my son in a cart but she says nothing. I do not speak English and the employee says she does not speak Spanish even though I hear her speak in Spanish with another person. I tried to explain my son's condition to her and she starts yelling at me as she approaches the cart and try to bring my son down of course I did not let her touch him but she did not let go of the cart and I had to put my son down. He keeps yelling at me and takes pictures of me and asks for my name and begins to threaten me, which I also ask for his name and he tells me that her name is Melissa, I also make a short video explaining what is happening to me and I call the police immediately But the parents of the girl friend of my son never came, they offer themselves as witnesses and they give me their cell phone number. I waited for more than an hour and the police did not arrive.I felt discriminated because of what was happening. The officer spoke to me and asked me for the witness's number and I spoke with him and told me that they would take care of it and gave me the report number I went home but my son was in crisis and scared he couldn't sleep at all last night! It is unfortunate that a person with such ignorance work in a place like this, where I always feel comfortable and the treatment she gives to children is reprehensible. She is a disrespectful and discriminatory person. read more

I've been coming here for almost two years now, since I moved into a place that had no washer and dryer. And, I want to give this place an excellent rating. After all, it's super clean. The staff has always been friendly and the prices are pretty darn reasonable, BUT they now have two strikes agains them and the second one is a HUGE strike. First, the music switched to top 40 pop hits. It would be much better if we could get a good mix or maybe some playlists from Spotify. I've been a musician since I was 7 and this stuff is killing my ears. It's not even about the decade of music, it's about the quality. Good music comes from all kinds of people regardless of age or generation! But, my biggest complaint is that I was there about a week ago and had my phone stolen! I turned my back for less than a minute to move a cart out of the way or throw something in the trunk of my car. Seriously, I was gone for maybe 30 seconds. Had my phone on the counter next to the stuff I was folding. Normally, I'd have the phone in my pocket, but I was in a hurry and only had on sweat pants. Came back and boom! Gone. Nowhere. There was a guy next to me who looked like he had been living on the streets. No worries, normally. Right? But, this guy was really not looking sane. Cigar stub in his mouth, avoiding eye contact with everyone. I wanted to confront him as he was taking off (right after my phone went missing) but didn't want to create a scene and the dude looked really unstable. So, I told the woman at the front desk and she let me use her cell phone. Called the cops. Gave the description, but there was nothing they could do. GPS showed that it was now several blocks away. The phone ended up in San Jose. I don't have to tell you guys the hassle you go through when you lose a phone, but all your privacy, data, etc., is at risk! And, now I'm out $730! My rating now goes to a 2 since the place is seriously not safe anymore. They need to do a better job of keeping the place safe. Two years of business to this place and I'm rewarded with a stolen cell phone. read more

I usually wash my laundry at home, but I recently had some large comforters that wouldn't fit in my washer, so I decided to check out Love Laundry in Midtown Sacramento. I didn't want to spend all day doing laundry, and this place turned out to be a great choice. First off, the cleanliness here is impressive. The laundromat is spotless, which is a big deal for me. It's also well-lit and feels safe. From a security perspective, they've got a full CCTV system in place, which is reassuring whether you're inside doing laundry or parking your car outside. Safety is often overlooked in places like this, but they've done a great job making it a priority. Another big plus is the on-site attendant. It's rare to see laundromats with someone available to help, but here, there's always someone around to assist if you need it. Whether it's figuring out the machines or just general questions, having that extra support made the experience a lot smoother. The machines themselves are top-notch. They're super efficient, which means your laundry gets done way quicker than you'd expect. I was in and out in much less time than I thought, which was a pleasant surprise. For someone like me who only uses laundromats occasionally, this efficiency really stood out. I also appreciated the little conveniences they offer. If you forget your laundry detergent at home, they sell it right there, so it's not a big deal. Plus, paying for the machines is super easy and flexible. They have change machines, but you can also pay with your card or even your phone using Apple Pay or other electronic payment methods. It's a modern touch that makes the whole process hassle-free. Overall, I had a really good experience here. Love Laundry is clean, safe, and efficient, with plenty of thoughtful details that make it stand out. Whether you're a regular or just stopping by for the occasional bulky load like me, I'd definitely recommend checking it out! read more

I'm sorry but I can't express the disappointment i feel for an establishment. Every single employer that works at the k st. Business are so dang rude. About 6 months ago I became a regular washer there. It did not take long to pay attention to how these employees took there aggressions out on the customers almost every time one would talk to a customer it was rude and almost degrading and I felt bad. So I started to go elsewhere. But I work very long hours and k st is the easiest for me at the end of the day so after around five months I decided to go back and give it another shot and I couldn't believe it. It was worse then before. The girls actually have their boyfriends or whoever hanging out in the parking g lot in cars smoking pot and " chillin" just invade any customer stood up for themselves they'd call the guy's (or should I say boy's in). And it became something else. I was pissed. I couldn't understand half of what was said in Spanish but I could read body language. At the end the girls were all giggly and rude smokes and sneers. I'm not one but happy and content anybody else wasting Christine money and energy in this place or giving these homegirls the opportunity to disrespect you. K st. Not i st as written above read more

Perfect place to wash your clothes and comforters. They always have a stocked vending machine with single soaps and bounce sheets ( 2 for 1 $ ) it's quite small compared to the other locations but I never have an issue finding a wash machine or free dry. The attendants stay on top of the free dryers ensuring everyone to at least fill them up half way. There's a parking lot with handicap accessible parking and there's parking on the side streets with limitations but you shouldn't have trouble finding parking. Last wash is at 10:30 pm they open at 5 a.m and close at 12 am everyday. Lastly, they offer drop off wash and fold service which goes by pound but they use brand name soap ( tide ) which is the soap I like to use but I'm sure if you have a soap you want them to use they will accommodate if you supply it. The place is clean and the washes are affordable so I don't mind washing here because they keep up with the cleaning and no one wants to put there clothes in a dirty washer, but no worries here because they clean them inside and out. Thanks ladies ! read more

Beware, this business plays filthy music! This business obviously does not cater to all customers, especially conservative parents, or to those living a lifestyle of high moral standards. Beware, Love Laundry plays obscene music!! I thought this place is a laundry business...not a night club, with filthy music?! Love Laundry, has no regard for customers with conservative lifestyles or kids!! Please spare customers, who do NOT want to hear obscene songs. The songs they play, do NOT blurt out the curse words. This business plays straight filth, straight from the pits of hell!!! Stay away from this place!! Do not bring your kids here! If you are a parent, and want to guard their hearts, from all the filth propaganda, stay away from this establishment! It is no place for a Christians to do business, either! I am a Christian, and will no longer do business here. Love Laundry, has no regard, for conservative customers, as Love Laundry, plays filthy music all day long! read more

The first time i entered the establishment i noticed how clean the place was. when i first approached the machines i noticed the price my first thought was they were a little on the high side then i factored in the fact there was free drying made me decide to give it a try a little later i noticed the reason for the higher prices and it made me realize what a value i really got. after loading my machine (which takes credit cards) i asked the young woman working if there was somewhere to get a cup of coffee she directed me to starbucks. due to long lines i was a little late getting back but the amazing young woman had moved my clothes to the drier for me. She was working hard cleaning and folding laundry for their drop off service they offer. The amazing young womans name is Kayla. i will definately be comming back here again. read more

Tonight was my first night visiting Love Laundry on K street. I really had a wonderful experience thanks to Adrianna! She was a really lovely and helpful employee. There wasn't a moment where she idle. She kept the store very clean and was attentive to each customer. On top of that I really appreciated how personable she was. I will definitely make that location my go to. Thanks Adrianna! Furthermore, it's really great they allows free drys for those who wash at there. This is the first Laundromat I've experienced that with and it's much appreciated. There is a great energy there and plenty of places to sit and wait for your cycles to go their rounds. read more

Nice big tub washers. They take Apple Pay on some. The TVs and vending machine are nice. But it's so crowded and the WiFi sucks. And don't even expect the free dryers to be free. They are all used, I ended up just using the pay ones. The parking lot is also super tight. It's about 10:30, 2/27/2020 I had to go restroom and someone chick took foeva. Don't know if she was giving blowjobs or what cuz there was a guy that went in after her, 15 minutes laters. Finally came out , yet she was still holding up the show. Should have just peed on the side of the building. Mind you the restroom is a single one. Sooo... yea haha. "I'm in the ghetto.. ra te ta ta" read more

What can I say...I LOVE LOVE Laundry Midtown! The place is spotless and the help is thoughtful, helpful and responsive. They are always on the move cleaning and answering questions. The music is FANTASTIC! Which is great because....and this is the only negative thing that I can say....there are ZERO outlets to plug your phone into. Bummer, right? One thing that I love is no change is necessary! Woo Hoo! Just swipe your card and you can even get your receipt emailed to you which is GREAT for a massage therapist (like myself) who needs to keep track of her expenses. :) read more

This place is awesome! I was in town for a few meetings and ended up staying a few days and way under packed so I asked my hotel (Citizen Hotel on J) where I could do some laundry and the girl at the counter recommended Love Laundry. She said it had just been remodeled so I tried it out. All I can say is Clean Clean Clean! and it was super trendy which seemed to fit the area of town. Lots of different sized washers and free dry and it had vending machines, tv's and wifi. I don't use laundromats very often but when I do I wish they were more like Love Laundry. read more

Love Laundry - Midtown Sacramento Rating: Love Laundry in Midtown Sacramento is a fantastic place to get your laundry done! The environment feels very safe, with staff constantly onsite, cleaning, and ensuring that unwanted guests are kept out. The friendly staff really make a difference, always ready to help and keep the place running smoothly. My daughter enjoyed our visit too, and she was happy to help with the laundry, which made the experience even better. It's great to have a place where you feel comfortable and welcomed. Highly recommend! read more

On January 7, I visited the 2410 El Comino Love Laundry. I have to say that this place is great! FREE dry when you wash...snack bar...multiple TVs...family-friendly atmosphere...good music...clean restrooms and open from 6am - 10pm!!! This place offers professional drop-off, wash, dry and fold service too. This is the cleanest laundry mat I've visited in years. I was helped by the friendliest staff person named Gena. She was so helpful and patience with all of my questions. I give this place my highest recommendation! read more