If I could give them 0 stars I would. This is the most unprofessional organization I've ever experienced. I ordered a cake tasting box from them for pickup and when I went to pick it up the shop was closed because of an error in their hours on their website. There was no effort to let people know the hours have changed, just closed for the day with zero warning. We've now been going back and forth with them, Jamie in particular, for a refund because at this rate we do not want to work with them for our wedding. I've called, emailed and messaged them on Instagram when I see they are clearly active and online and all of my messages are ignored. Save your money and your wellbeing. read more

I came across Love + Flour's booth at Snowport in Boston, so this review is for their baked goods and not the physical location. But now that I know they're in Salem, I'll be visiting very soon! The macarons were front and center in the booth, and I kept goggling at how beautiful they were. They are slightly larger macarons with generous fillings and bejeweled shells ($3.75 each). I asked the person manning the booth what her favorites were (sugar cookie and cookie dough), but I still had trouble deciding which to try, there were so many unique flavors. She was very helpful though. Macarons are generally gluten free, but some flavors had cookie or cake crumbs and were labeled as containing gluten (fyi all served in the same case). These macarons were certainly not dairy free, but I decided to try them anyways; they were way too tempting. The Tall Man and I ended up getting a guava and a gingerbread macaron. His dad got a pistachio and a cosmic brownie (typical brownie vs the peppermint version). If I had known he was going to get some, it would have made more sense to get a half dozen. Macarons aren't cheap cookies, but they were certainly worth it. The guava was the plainest in appearance and taste. It wasn't decorated, and only the shell was flavored not the cream; it was too subtle and could have used a jam. The gingerbread was my favorite of our choices, spicy and not overly sweet with a nice textural crunch with the mini gingerbread sprinkles. The cosmic brownie had fun chunky sprinkles and a very fudgy texture, which was more brownie than macaron like (probably intentionally), but the taste was like a typical brownie so I would get something different next time. I didn't get to try the pistachio, but my father in law enjoyed it, and he doesn't even like cookies. Everything on display was beautifully fun to look at. I was also intrigued by their hot chocolate bombs and cake jars, but more as eye candy since they were full of gluten and dairy (but would make for great gifts!). read more

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i ordered a cake for my daughters birthday, sent inspo pictures and asked for ariel on the cake. emailed back and fourth and put down a deposit. i went to pick up the cake, they won't even let you go inside, they came out to collect second half of payment and brought the cake out. I drove five minutes back home and looked at the cake- no ariel and 2 of the mermaid tales on the cake were broken in half. i called the shop and she tried to tell me "your husband called and said he didn't want ariel on the cake". My husband didn't even know where i got the cake so i knew this was a lie. after almost 3 weeks of calling, emailing, messaging on instagram and commenting on fb post, i received an email from jamie stating she was "checking in". i emailed back asking for her to please call me and once again gave my phone number and still have yet to hear back. this is the worst customer service i have ever dealt with. would not recommend love and flour after spending almost $300 on a cake and dealing with all of this unnecessary stress. read more

I always use Love&Flour for all my events, from birthday parties to engagement parties! They make the most beautiful cakes and are always up for a fun or creative design. The pricing reflects their elevated baking and design, but it's so worth it! read more

A very nice bakery, which focus is cakes and cupcakes. I went in on Valentines's Day and got a half dozen cupcakes. Prices were decent. No breads that I could see. Just a big refrigerator case with cakes and pastry. Service was pleasant. read more

Love + Flour Bakery - Bakeries Near Me - Salem, New Hampshire

The cake decorating is absolutely beautiful but unfortunately the cake itself was inedible. It had a funny taste. Also service there was great. But we will not be back. The cake was just like a stick of butter with a bad taste. read more

Love + Flour Bakery - Bakeries Near Me - Salem, New Hampshire

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Nope. Wanted to love this place. The cake looked amazing. Really perfect looking. Unfortunately though, the cake itself was very dense, and the icing was basically butter. I know what you're thinking, "butter is a good thing in icing." Before having this cake I would've concurred. However, after having this cake, I realized that eating icing that is 90% butter isn't really what you're looking for in a tasty cake. Some balance would be much better here. You could prob melt the icing off this cake and use the butter for other applications. Unfortunately, in spite of how nice it looked, the cake was essentially a cake shaped stomach ache. Added a picture so you can get an idea of the consistency of the icing. It's butter. read more

Love + Flour Bakery - Butter cream is essentially butter. - Bakeries Near Me - Salem, New Hampshire

Love & Flour was one of the easiest vendors to work with during the wedding planning process! Upon inquiry, they got right back to us, provided some suggestions on different types of cakes and had a very easy system to use to sign a contract. We purchased the wedding cake tasting box to decide on a flavor. Every flavor was excellent and it was so hard to decide which one to choose! We ended up picking the tasting box up in Newburyport and sat by the water to try the flavors (super fun date idea leading up to the wedding!). They were dependable delivering the cake on the wedding day and the cake was stunning. Highly recommend using Love & Flour for your wedding cake! read more

A friend and I stopped in on a Friday afternoon because I was curious about this bakery that I had heard good things from on the local Facebook group. We are greeted by a very friendly young lady who was more than happy to describe all of the delicious sweet treats in the case. We decided to get a Twix bar to share. The theme of the day/week was based mostly on Girl Scout cookie varieties. The Twix bar was good, not too sweet and I loved the chocolate ganache-like layer on top. It looked like it would be dense but it was quite the opposite and the price point was on par. We'll be back! read more

Love + Flour Bakery - Twix bar - Bakeries Near Me - Salem, New Hampshire

Yummy well crafted desserts! Greeted by a pleasant and knowledgeable employee. A hidden treasure! read more

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Recently ordered a custom cake for a surprise engagement party. The online process to order the cake was seemless. I gave love and flour wide range to do what they do and I'm so happy I trusted them to create a stunning cake. The cake got so many compliments for how beautiful it was. In addition to it being beautiful it was delicious. We chose the strawberry filling and we were happy we did because it was delicious. Would definitely recommend this bakery! My only advise would be too order your cakes/cookies/cupcakes early to allow them plenty of time. read more

Love + Flour Bakery - Custom cake. - Bakeries Near Me - Salem, New Hampshire

Love & Flour was the first vendor I chose after I selected my venue- I have been following L&F for a few years now and knew that when I got engaged, I wanted them at my wedding. The entire process was seamless- from the booking all the way until the day of. Jaime and her team was responsive, creative and flexible; they helped bring my vision to life which was a dessert bar and small cutting cake. They worked with us on color palette, flavors and types of desserts. I cannot recommend them enough for any event that you have- a birthday, shower, wedding or just to enjoy. The dessert bar was such a hit and it was one of the best decisions we made at our wedding. 10/10 strongly recommend! read more

Gorgeous custom cakes! I had one made for my baby shower along with my babies first birthday. Everyone asked me where the cake was from because it was so beautiful and delicious. They even were able to dye the icing inside the cake for our gender reveal. Thank you L&F for our gorgeous cake! Will be using in the future and highly recommend. read more

Love + Flour Bakery - Cake - Bakeries Near Me - Salem, New Hampshire

Brought my daughter there to get a special treat. We both selected cupcakes, but neither could or wanted to finish theirs. The cake was oily and didn't have much flavor, and the icing tasted like pure butter. We both ended up with stomach aches after each eating only half. Their cakes are absolutely stunning, but invest in a cupcake before paying the big bucks. read more

I asked the owner Jaime to make me three large macarons, something I've never seen before, and she not only accepted the challenge but exceeded my expectations. I had briefly mentioned I may have wanted to stack them and she made the macarons in three different sizes so they would look good stacked. Totally above and beyond. The macarons were seasalt caramel, fruity pebble, and raspberry and even though they were a foot in diameter, they literally tasted EXACTLY like the mini ones, down to the caramel center. And they weren't hollow and so soft, even days after! Do you know how hard that is? Making a macaron is basically impossible to begin with but then to scale it 10x larger and make it delicious? Holy moly. I'm sure it wasn't easy but you can tell that Jaime and her team really care and go that extra mile. To top it all off my boyfriend bought some cupcakes and Jaime made sure to tell him to let it sit in room temp before he ate it. When he told her not to worry because he was going to scarf that bad boy down right now, she said "Wait! I'll get you a room temp one from the back then!" which was so thoughtful. She really wanted him to enjoy her work to the fullest extent. Not to mention the cannoli cupcake, french toast cupcake, amazebar, and smores cheesecake were OUT OF THIS WORLD. Like, I'm mad I don't live closer, honestly. read more

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Wanted to give dessert gifts to friends who I haven't seen in over a year -- and we recently moved! Knowing my friends love macarons, I did some research this morning and was delighted to learn that I lived near this bakery!!!! The baked goods were even prettier in person and customer service was speedy, patient as I tried to make my choices, courteous, and helpful! I ended up getting 4 cupcakes and a dozen macarons for my friends. We dug into them for dessert and were so amazed by their aesthetic beauty (literal gasps from husbands and friend and myself) and loved their scrumptious, nostalgic, fresh, and creative flavors. Thank you so much for adding more excitement to our friendship reunion! read more

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I had a custom cake done for my sons 30th birthday, I came to the shop a few weeks ago with some ideas of what I wanted, the staff was very accommodating, and helpful, they seemed as excited about the cake as I was. I picked up the cake yesterday and the finished product far exceeded my expectations, they did such an amazing job. Everyone at the party was impressed, they almost didn't want to eat it because it was a work of art!!! When they finally dug into, it tastes as amazing as it looked!!! I can't thank the folks at Love&Flour enough for making my son's surprise birthday a success. I would highly recommend Love&Flour if you need a cake for an occasion read more

Love + Flour Bakery - a halloween cake - Bakeries Near Me - Salem, New Hampshire

This review is solely based off customer service. Really shocked actually because the cakes are so beautiful and looks like they do a good job. I've contacted this bakery twice now for a wedding quote, first time took them 2 MONTHS to respond, and now the 2nd time we are going on 3 weeks with no response. Still I don't have a quote. I've been ghosted. Funny how they think brides have this amount of time on their hands to sit around and wait... I've WALKED IN to 2 other bakeries, very well known around town, and they've both sat me down ON THE SPOT to talk with me and even 1 bakery did a tasting right then and there. There's really no excuse for no response, and Waiting for 3 months to get a quote? I will give my business to someone else. read more

I wanted to come on here and leave a happy review and I was extremely saddened to see what some people were saying on here. It is so easy to sit behind a computer screen and destroy a small business because you did not get what you wanted exactly when you wanted it. We are all humans and it is irrational to expect anyone to be perfect, people tend to forget that sometimes. Love & Flour has become my go to bakery since the summer! I have gone to Jamie for my birthday cake, father's day cakes, random cupcake trips, and the most recent a cake for my boyfriend! The cakes always come out GORGEOUS and the flavors are amazing! Jamie and her team are so creative with all the halloween boxes, harry potter weekends, and more themed weeks!! Not to mention some of the best macaroons i've had in my whole life ! It is so vital to support small businesses especially supporting women like Jamie who also preach self love, confidence, and positivity! She has made me cakes and then made me not afraid to eat them as well! read more

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I ordered a cake for my mother's 60th birthday party at Love + Flour Bakery a few months back and I was blown away by how beautiful and delicious it was! The staff were also very professional and patient with me as I changed my mind a few times before making my final decision. I don't think I would go anywhere else, ever! Our guests were very impressed. Thank you read more

Love + Flour Bakery - Such a beautiful cake! It was moist and delicious as well. - Bakeries Near Me - Salem, New Hampshire

Great service. The owner deserves all the respect! She's talented, patient and kind. Give her all your money, she deserves it.

Love and Flour was amazing! the macarons I ordered were delicious and fit my theme perfectly. I am so thrilled with how they turned out and definitely recommend Love and Flour to anyone looking to order sweets soon! read more

I've tried to give this place my business twice now. The first time was a couple of years ago. I called and emailed for a few weeks and they never responded. This time was today. I wanted to discuss and custom order for 2 cakes and 4 dozen cupcakes. I was told that they will not discuss custom orders on the phone or in person and to visit the website to fill out the custom order form. I'm sorry but if you're doing something custom it's obviously important and likely requires some human interaction. I just can't with this place. read more

L+F did an amazing job with my engagement party! They produced a dessert table that fit perfectly with the theme and colors and was more than enough for my 100 person party. Guests are still raving about how good everything was and my party was a year ago! They also delivered and set up/ broke down everything. I can't wait to use her for my wedding! I can't say enough good things about Jaime. She is INCREDIBLE! Self taught, one woman show, she literally does everything from creating social media content, to administrative work that comes with owning a business to actually baking and decorating all the desserts herself. I've noticed a number of people complain about response times, and to those people, I ask you to think about single- handedly running a business that has grown exponentially in a small amount of time. She is trying her best to keep up with the demand, and of course she is still human. No one is perfect, and mistakes are made from time to time. If you are able to have a little patience with a small business like Love + Flour, I PROMISE it is so worth it!! read more

Love + Flour Bakery - Dessert table - Bakeries Near Me - Salem, New Hampshire

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Ordered cupcakes for my daughter's birthday. So disappointed! The frosting was tasteless and no taste to the cake. read more

Love + Flour Bakery - Cupcakes - Bakeries Near Me - Salem, New Hampshire

Amazing! The perfect cupcake for even non-cupcake lovers. Went because of a Groupon offering half off (basically a bogo on cupcakes) and was so glad I did! The space is small, clean, and quiet - a simple but cute place to run in and grab goodies. I got two cupcakes and two macarons - the Dulce de Leche and Samoa cupcakes and lemon and French toast macarons. The woman at the counter was really helpful since it was my first time in their bakery. She explained that because they are buttercream and use real butter, they are best after left out at room temperature for bit (this felt like a revelation! Now I know why cupcakes seem so dry when cold!) so they can soften...and they did! I actually usually hate buttercream icing, but this was so decadent! Smooth and melt-in-your-mouth delicious, without the grainy or sharp sweetness of traditional buttercream. All the cupcakes were soft-textured and filled with different deliciousness. I tried the Samoa which was filled with a caramel sauce and had the perfect amount of coconut and chocolate. The French toast macaron was EXACTLY that - the perfect mapley imitation of the breakfast classic. I've tried many chain cupcake bakeries, like Sprinkles, Gigi's, etc. which have generally sworn me off cupcakes for their dryness. Definitely not the case here! So glad I stopped in, and will definitely be back for special occasions. Pros: Customer service, flavors to die for!, moderate bakery pricing Cons: none read more

Love + Flour Bakery - Lemon macaron, dulce de leche cupcake, Samoa cupcake. French toast macaron not pictured bc I couldn't wait! - Bakeries Near Me - Salem, New Hampshire

We have had two special occasion cakes from this bakery and they have been well received for their taste and look. Highly recommend! read more

Love + Flour Bakery - Bakeries Near Me - Salem, New Hampshire

Love love n love. No complaints. Amazingly good cakes n cupcakes. I would recommend them to everyone. They also have vegan options. Yayyyyyyy read more

Love + Flour Bakery - Bakeries Near Me - Salem, New Hampshire

Came across L+F on yelp. I should've listened to the other reviewers but decided to give them a try still. I first called and they said they only take orders over email. I emailed about over a week and half ago almost two weeks. I then emailed three times again and called once. I figured it would take a while because it was a holiday week. I went in on Saturday and asked about the status of my inquiry, the girl at the counter asked for my name but never wrote my name down or nor did no one contact me until later in the week. They had reached out about if I wanted to continue, but I've never received a quote as they mentioned. I did email back again and still heard nothing. Luckily I had a back up baker, since my event is this week. I did get a chance to try their sweets and they are quite delicious, but they need to work on their customer service. read more

am writing to you to express my disappointment in my recent order. You scribbled my specific instruction on a piece of paper but did not deliver them. I called on Wednesday to arrange a pickup date and time and to pay for them only to be told we are busy I will call you back, but didn't even ask my name or phone. After an hour I had to call back. When we picked up our order it was not ready as promised. Waited 20 minutes only to go home and see 18 cupcakes missing, no gold dusting, no foil liners, no ingredients sticker. We rushed back to collect missing cupcakes and have gold put on them, I had to purchase foil liners at Michaels because they looked plain with paper liners. The worst part is when we opened cupcake there was NO caramel as instructed. They were plain !!!!!!!! And strangely tasted like corn muffins I understand you were too busy with GOT items this week which wasn't fair to me that I got pushed aside. Just seemed it was uncontrolled chaos and no organized method in your store. read more

This place was very clean and it's clear that not everyone has caught on to how awesome this little gem is. The woman who was working was helpful but not overbearing. The worst is when you really don't know what you want and someone's watching you and you feel pressured. She was knowledgeable and nice. I got the cereal cupcake for $3.25 and it was great! Highly recommended ! read more

Love + Flour Bakery - Bakeries Near Me - Salem, New Hampshire

A++++ 10/10!! Went in several times over the past few months and everything I've bought was excellent. I've ordered a custom cake (short notice & they were very accommodating ), macarons, cupcakes, & her to die for S'mores bars and not only does it look amazing, it tastes soooo goood!!! Very friendly staff and a very nice bakery. One of the best bakeries around the Salem area for sure. read more

Love + Flour Bakery - My Dad's favorite hobby is gardening. Garden themed cake for my Dad's 60th bday! - Bakeries Near Me - Salem, New Hampshire

This place is awesome! Moved to New England for the year from the west coast and this place has made us welcomed here! Everything is so good! We did a custom cake and man was it beautiful and soooo good! Pricing is beyond fair! read more

Love + Flour Bakery - Bakeries Near Me - Salem, New Hampshire

This review is based on both product and customer service. 1) I reached out to the owner multiple times to order a cake. I understand shops can be busy, but months of waiting and ignoring my response is unprofessional. I follow the shop on social media and it appears that the owner spends more time showing off her crop tops and stomach, and taking shots with her friends instead of taking and replying to customer orders. Maybe it's just me, but there should be a line between personal and business accounts and I would prefer to see my emails being answered then her outfit choice of the day. I have heard customer service here was bad but tried a few times as the products so look beautiful. 2) I ended up doing a walk in and buying some products from the case. We live so close by and my daughter was bugging me to go in and browse. When I tell you looks can be deceiving, this was the case. The cake was terrible. It was beautiful on the outside, they really have mastered this part. However if you are someone who cares about taste, do not buy these cakes. The inside was dry and flavorless and could have been thrown as a brick against the wall, and the frosting tasted like I was eating a stick of butter. It was the most disgusting butter cream I've ever tried. My daughter and I had an immediate stomachache after eating. This place is not cheap: there are so many small business owner bakeries in the Boston metro area that would blow this place away and have earned support and business, for both taste of products and customer service. I do not recommend going to this bakery. read more

Update: went from a 5 star to a 2 star!!! 2/2018 I ordered a cake via text, how most of their orders are done. I got a gluten free & vegan cake. Luckily I went in early to get it. I see the person boxing it up, which was supposed to be a birthday cake, ummm, it was a superbowl beanie! They messed up my order and were closing in 2 hours, luckily they made one before they closed. 3/2018 I've been waiting over 4 weeks to get a quote on a 40th birthday cake, and still nothing. Communication is horrible, as the saying goes, too many cooks in the kitchen cause chaos. Feb 2017 I requested a small cake 2 days before party that needed to be gluten free for under 10 people for celiac disease. Due to last minute a cake couldn't be made, BUT baker suggested a backup of cupcakes instead and we took it. We also got regular cupcakes and let me tell you I took a bite of both and couldn't tell difference! Cupcakes, cookies, truffles are all worth eating a cheat treat! read more

Have been trying for almost 2 weeks now to put an order in for a birthday cake. I Originally called, they told me i had to send an email instead to place the order. Okay....Sent an email, got no answer for 5 days. So i went in person and was told they would check the emails and call me back. Never got a call, so i called back and they told me they would look right now and call me back with a quote or email it. Confirmed my email and phone number. Never called back and again no email. This is obviously a common issue because many others had the same exact issue with her not getting back to them. It's like she doesn't want the business or doesn't have someone to keep track of a calendar/bookings. Really bummed out, my wife really wanted a cake from here but now i have to go elsewhere. read more

Jaime did an amazing job with my sons second birthday "cars" cake & cupcakes !! The cake was funfetti with buttercream , and the cupcakes were red velvet with cream cheese filling. The cake came out so beautiful i didn't even want to eat it cause I just wanted to stare at it all day the funfetti cake was the best cake I've ever ate in my life, so fluffy and delicious and the butter cream was out of this world !!!! 10/10 got so many compliments at my sons birthday. The cupcakes were delicious as well & came out so adorable . Thank you Jaime I highly recommend love+flour bakery they did an amazing job can't say enough great things about my experience with them read more

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Only reason I'm giving them two stars is because their response time needs some improvement. I was referred by an event planner and she warned me that they are the worst when it comes to replying back to emails and returning phone calls but I thought, hey why not, I'll be the judge of that! So I went ahead and I emailed them on October 11th for a special cupcake order and then again on October 13th and it's November 4th and I still haven't heard back from them. The upsetting part is that their stuff is very well put together and amazingly delicious. My only advice for anyone considering Love + Flour is always have a plan b! read more

Jaime and her team went above and beyond for me! I placed a custom cookie order for my nieces 1st birthday and couldn't have asked for a better job. I gave Jaime a photo of cookies I had seen online and she was able to recreate exactly what I had asked for.. but even better! The cookies were the talk of the party, we will definitely be placing more orders in the future! Thank you for everything Love + Flour!! read more

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Came in here for the first time and I'm very happy I came!! I heard from a friend that the cake pops are great (and it's true!) I got chocolate and red velvet and both were so flavorful and delicious. One thing is it's a bit pricey for a small cake pop but, it's worth it ! read more

Love + Flour Bakery - Such cute decoration - Bakeries Near Me - Salem, New Hampshire