My concern isn't billing related or service related…read more On two occasions, first about a year ago I witnessed a group of service men outside a housing community. Spewing racially charged comments towards the residents. Called on to report this conduct and ended up falling on deaf ears. Today, as I drove down Main St in Poughkeepsie. I observed two workers unloading a service truck gawking and woofing. At what could've been a 20-25 year old young lady. From my window I yelled " get back to work" in reply I believe I heard a vulgar response. I from that time and for the following hour was bounced around on calls to file a report. Again feeling the Deaf Ear! Unacceptable Central HUDSON !!!

* If I could give Central Hudson -10 stars, I absolutely would…read more My experience with Central Hudson has been nothing short of infuriating, exhausting, and deeply disappointing. The customer service, billing practices, communication, and overall treatment of customers have been absolutely unacceptable. A particularly disturbing incident happened during our most recent interaction with one of their representatives, Maria. She came to our property and disconnected our power without knocking, ringing the doorbell, or providing any notice or warning that she was about to do so. There was no meaningful attempt to communicate with us before taking an action that directly affected our household. That level of disregard is completely unacceptable. And unfortunately, this is not an isolated frustration. We have repeatedly encountered issues involving questionable billing, inaccurate readings, audit concerns, unexplained fees, and conflicting information regarding our account status. We have made payments in full, only to subsequently be told that we are past due or facing a final termination warning because of charges and fees that we were never properly informed about or given an opportunity to acknowledge or dispute. At some point, customers have to be able to trust that their utility company is accurately measuring usage, accurately billing them, properly documenting charges, and communicating before taking serious action. That basic level of accountability has been severely lacking in our experience. What makes this even more frustrating is that, in our area, there aren't many alternatives. We are seriously looking into transitioning to a full solar setup because we would rather invest in our own energy solution than continue feeling trapped in a system where we have so little confidence in the company providing our service. And if another legitimate energy provider becomes available in our area, I will switch without hesitation. Central Hudson should be listening to the customers who have been voicing these concerns instead of treating them as isolated complaints. The fact that so many other customers have expressed similar frustrations only makes this experience more concerning. Customers deserve transparency. Customers deserve accurate billing. Customers deserve advance communication. And customers absolutely deserve to be treated with basic respect. I am beyond disgusted with my experience with Central Hudson, and at this point, I would strongly encourage anyone considering their energy options to do your research, understand your bills, document every interaction, and know your rights as a customer. Central Hudson: this needs to be better.

I see that Valley oil has one bad review... I have had only good experiences with Valley oil. They…read moreare consistently cheaper on daily home heating oil prices than the other companies I have used. Most times, they cannot do same day delivery without an additional delivery charge. If you don't have a contract with a company and you call as needed, this is a consistent winner on pricing per gallon.

We have been customers for years. Ordered oil delivery on Wednesday and they can't come until…read moreSaturday. Even after explaining there is a 5-month old baby in the cold with no hot water, I was hung up on. Inexcusable customer service... spend a little extra money and go to a company that can deliver for their customers.

I moved to the Catskills from California and oh boy that heating oil tank needs to be filled. ABC…read morehas showed up the same day I've called every time. Roberta and the team are all great to talk with and yesterday they went on and beyond. I'd let the tank run out (oops) and sure enough they showed up in a few hours. I asked Mike to help restart the boiler and he primed and fired it up without an extra charge. Great family company, exceptional service and the best prices around. Thanks ABC Fuel!

Fantastic service! The owner took my call, gave the best price on heating oil of the 4 places in…read morethe area I checked that day, and delivered the next day with a 10-minutes-out phone call as requested. No "under 24 hour notice" surcharge as I was quoted by other places, no other fees. HIGHLY recommend, both for service and price.

Great Albanian-American owned small business, fast and friendly service, great prices on #2 heating…read moreoil... I use they often for my Putnam County property...my heating oil needs are pretty large and they handle it with no problem. So if you're in need of #2 heating oil and live or work in Westchester, Putnam, or Dutchess County they are a good place to start.

I purchased a new property here in Putnam County and was in need of a new fuel oil supplier and…read moreEuro Fuel Co was chosen. I spoke directly to the Owner of the company who was very pleasant to speak to. He was very professional and explained why his company has the best pricing and unmatched customer service in the area, even when you might need a emergency service on short notice. I was very happy with his price quote, very professional demeanor, attention to the needs of the customer...and it also helped he was close by my location.

Over 20 years of service with this company. They are highly reliable and responsive with reasonable…read moreprices.

I ran out of heat on Friday night and it was 60 degrees in my house . Saturday morning I tried…read morecalling a few places and no one was able to make a delivery for me . I called up and spoke to Chris Daley and he was very accommodating and helped me out in my emergency situation and was able to make an oil delivery to me . A true life saver for me and my family ,thanks again!

Marco did an excellent job around my house. This was a bit of everything job that required careful…read moreplanning and continuous communication and coordinated execution. Marco pulled it off in the planned time and his thoughtful touches that I didn't even think about were very appropriated. Very transparent pricing, a rarely seen thing these days. I would recommend him for any landscaping and excavation job you need. A great person to work with.

Prompt and courteous work with honest pricing; I would definitely work with Mark and ML Landscaping…read moreagain

I have gone to the social security office in Kingston and I had a horrible customer service. I…read moreinitially took a number....got skipped by people who came after me multiple times....told the security guard I have been skipped and he just told me to take another number....so I can get skipped even more, instead of telling the workers "hey she has been skipped". Then I finally got called by an African American female and she had the worst attitude ever. Not only she did not wanna help me at all, her question was "you live in Newburgh, why the hell are you in Kingston?" Excuse me for not going to the closest social security office by my house....I used to go to school in New Paltz si figured I could just go to Kingston instead after school.....which is none of her freaking business. After all the rude treatment, she still did not wanna help me or simply stupid that she was unable to deal with my case, she deferred me to someone else. I got called by a Caucasian femlae and she was super nice and got done what needed to be done in a matter of 5 minutes...she was the saving grace of this office.

It's hard to believe that the phone receptionist everyone complains about still has her job. She is…read morethe rudest, nastiest, most condescending asshole ever encountered in an agency. Every single time I call, she argues very rudely about my question and gives the absolute wrong information with the snottiest attitude each and every time. It's almost like she just loves to cause problems for people purposely. I finally told her off recently and she sure shut up then. Don't take crap from that asshole. Just because she hates her job doesn't mean she should get away with being a complete bitch.

Fast and easy to set up. The female who answered the phone answered all my questions and they were…read morequite a few, yet she had addressed them.

Great family business. They're prices are very competitive. They have done several repairs for us…read moreand have we have been pleased with all the work they've done. Very reliable. Highly recommend!!

Jurassic Fuels scams senior citizen. On 12/5/25 they charged me for a 175 gallon oil delivery. By…read moreChristmas I had no heat. A technician quickly discovered the problem. I was out of fuel. The tank was bone dry. I paid for oil that I never received, Do not trust these people.

I switched to Jurassic in early January after realizing Petro, who I was with for many years, was…read moregouging customers on their market price plans. A November delivery from Petro was over $1.50 more per gallon than Jurassic. Just got my 3rd delivery from Jurassic and all have been great. They have always delivered before their promise date which is usually within 3 days anyway. Their online ordering is simple and effective. They also email right away to confirm your order. Regarding pricing, they have always been lower or tied for lowest with anyone else and dramatically lower than the average pricing posted by the state. Since their website is so efficient, I haven't spoken to anyone there, but their drivers are always respectful of our property, do their job, and leave so you might not even realize they they were there until you look at your tank or in your mailbox. You do have to monitor your tank level and place the order as they don't monitor your estimated level, but heck, as a homeowner you should monitor anyway. Also, there are no contracts. It seems like their business philosophy is simple...provide quality product, reliable service and a great price and they retain customers. Look at their website for prices and if you are paying more, give them a try. I'm glad I did!