My wife said that we have to stop by here on this trip... well we did! My first impression was that it will be the same store as the U.S. I was wrong, once you get in you are greeted by a hostess that directs you to a sales associate. On this particular day the store was very busy so we had to wait a little bit before someone could help us. My wife already knew what she wanted and so all she had to do was show Vincent, the person assigned to help us. Vincent politely told us that they sold out on what she wanted. I had asked Vincent if they had anything comparable, they did. Vimcent went to prepare purchase and he asked us if we wanted some beverage... my wife had champagne and I had an espresso. The staff were customer focused and this made it worthwhile. read more

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I had a great experience visiting this store in my most recent visit to Paris, the place is huge and so busy that I had to make line for about 15 min. to enter the store. I made a mistake of not getting someone to help me when I arrived to the store the firs time and it was a mission to get one because the store was packed but we finally got one and it was very helpful. The second time was a lot better since I pretty much had an idea of what I wanted. I can't wait to go back to Paris and visit this and many other stores read more

Louis Vuitton - Happy with my purchase!! - Luggage Near Me - Paris, 75

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Best Louis Vuitton store in the world.... Really... Justine is wonderful and could be the lead sales woman at any couture fashion store in the world! The variety is dizzying and they have accessories you can't find anywhere else!!!! Show me the Monet!!! P.S. The secret to having a good experience is ask for someone to help you when you first get in the store!!! read more

Never did I think I'd actually wait in line to shop in any store but when all over the entirety of Europe did we see lines to get into Louis Vuitton, I knew what was coming And being a flagship store right on Champs Elysees, yup, big huge line. But the difference here was that I knew a bag I was hunting was only at this store so Mr & I had to get inside so we waited......for 20 min outside And I make the distinction of outside because we also waited another 20 min inside to be assisted.....and this was after placing our names on a waiting list. At least we got champagne while we waited Finally, the salesperson comes over and I'm shown the display model of one of the bags I was hunting.....which I'd already fondled myself. Uh, isn't there a pristine one in the back you could bring out since I *am* purchasing? And after asking about another bag, it is confirmed that they have the last one, in the entire world & of course I loved it..... So as it was Xmas, I decided to get both. I'd been a very good girl all year And of course, as with every LV store, they try to up sell you on their "exotic"pieces....nope. Not interested but we went through the motions & took a look Finally we are getting ready to leave and I had to specifically ask about delivery. Vendome does it & I'm not the kind of person who likes to schlepp big heavy bags all over the city, begging to be robbed. Would have been nice if they'd asked me first but they did agree to drop our purchases at the hotel so it all worked out So for being the flagship store, this met my expectations but they *did* have the 2 bags I was seeking so that has to make me a fan read more

Louis Vuitton - Chrysler Evening Bag!! - Luggage Near Me - Paris, 75

The best louis store in the world hands down because it's Paris duh ! I was so in love as soon as I walked in the decor and all the products it's a girls fantasy. There's 4 floors so don't get lost! I had the pleasure of being shown around the store and many friendly workers greeted me with smiles and bonjour's. You can get something repaired here if you need to but the guy who does the repairs is only in once a week so you might have to leave your item there. No they don't ship it to you either. The best part of the store was the Damier stairs and walls it really caught my eye. 150 percent will be back read more

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I will make it a point to purchase something from this LV store every time I go to Paris. I went in a couple of times the first time I was in Paris and again my second time. Each experience was wonderful and smooth. Sure, there are lines but it's never too long. When it's raining, they will provide people in line with an umbrella. I think this small gesture is very considerate! Once inside, you may have to wait as the sales associate assist the clients one on one. They have a great inventory and nothing that I've ever wanted has been out of stock (except the inverted pochette metis!) They will offer you drinks (champagne, coffee, water, juice etc.) while you shop and it's served on a cute little tray. The sales associate are not snobby at all (even when I walked in wearing a red flannel, short shorts and flip flops)! They are friendly and knowledgeable in the products, the history of LV and the VAT refund process. read more

Visiting and purchasing from the flagship are what my designer dreams were made of. After standing in a 5 min line to enter the store, we browsed for browsing sake then set to the task at hand- the items on my list. I can prepared, with prices for the items I wanted to buy, and I highly suggest you come in knowing exactly what you want. The sales people are extremely busy as this location is bursting with sales, and they honestly dont have time for you to have a Bfast in Tiffanys moment browsing and asking to see every bag. So come knowing what you want. I waited about 20 mins for a sales associate to help me. Gabriele was a handsome and very French sort of man, and was exactly the type of French experience I was expecting. Curt, butler style, with the accent of course :). Once I approved the items, he took them to be wrapped and started working on my VAT tax forms. Purchasing from a lux store is very helpful, and I barely needed to do anything on the forms before turning them into the airport as I left Paris. If you are unfamiliar with VAT, it's a tax EU resid pay, but USA can file to get a percentage of it back. This makes a difference if you spend thousands of dollars! Overall, champs and all- very fun! Beats all my LV experiences in USA. read more

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It's a bucket list to shop here at this specific location. It's a long line to get in due to the high demand and limited personal shoppers but it's worth the wait if you do decide to shop here for an item. They have everything you'd ever imagine. I noticed more clothes and accessories than your regular LV store. It's about 4-5 levels of just everything. We did indeed buy something and it was the grand prize. My fiancée bought their only XXL City Steamer travel bag. We sipped champagne while waiting and toasted to our buy. The bag brought lots of attention; women coming up to us wanting and looking for the bag. It was THE ONLY ONE available. So lucky! read more

I have always been a Gucci person but after visiting the Louis Vuitton store, I am obsessed. The entire experience was amazing. The customer service was amazing, the staff were courteous, the selection was large, the building is two floors, elegant and nicely decorated. I felt appreciated unlike the service I've received at the McLean Virginia, Galleria location where many of the sales associates are arrogant and aloft. I guess they forgot they work for you. read more

Visitors: plan on bringing your passport so that they can take care of your vat paperwork right on the spot! -also if you already know what you'd like to buy take pix and have the item ready for the SA.. they will let you know if they even have it here! Yes as of 11-2017 we did save money because of the lower euro exchange and the vat. .83 to 1.00 You will need to check this when you plan on visiting. Yes this place is crazy.. tons of mainland Chinese tourists come in.. almost looks like tour busses drop them off... (then a mix of other country visitors) so I found some will push you, bump you, or grab things right in front of you with no regard to saying excuse me/or saying I'm sorry. Maybe cultural but its still extremely rude. It does tend to change the overall shopping experience here I found. -i came on a sunday morning around 11am and no line but super busy already inside. Note: this will not be the slower pace service you maybe used to in a usa based store... so get over it or just visit their other locations not on the main drag. Dont plan to pop in/out either as the SA's have to go between floors to chase down what you are looking for. There are 3-4 LV's around the city (yelp or google search before you come). The one in the mall is equally crazy so be mindful of that also.. and the wait for the vat paperwork Ive heard is a long wait. For many this location is an "attraction" so treat it as such... like being at any site in paris there is tons of tourists. All the staff (besides the tight security) seems to be running up/down finding stock, items, etc. I did a once over from the top to the bottom of the store, then found a staff who found a SA for me. Marc was delightful... looked up what stock he had that I wanted... -didnt rush me.. we looked at 10-15 pieces -he offered some pink champs as we we waited for him to track down a new piece I was looking for. Ended up getting a few things. -VAT paperwork was a breeze, offered free monogram which I declined. -he also offered to send my items via delivery service to our hotel (we ended up just calling an uber so we didnt stick out). Uber is super easy here and for the time savings to get picked up or dropped off anywhere its a huge plus! Note: Many of the classic lv monogram are actually made in Spain here at least when I came (Nov 2017). -So if you are coming and wanting your piece to say "made in paris" then you may have to look at other store stock or seriously just buy them back in the usa if that is important to you. -it was for me so some pieces I declined to purchase. Overall I was happy with visiting THE store and my purchases. When in Paris...... read more

Louis Vuitton - Luggage Near Me - Paris, 75

The Louis Vuitton location at the Champs Elysees is the flagship location of this store in the world. When protests hit Paris this store was targeted for a reason. It's literally mobbed with tourists looking to get a hand on one of their thousands of products in the store. We were staying a couple of minutes from this store and I am glad we weren't far away as it took at least 8 visits for Rabia J to finally get what she wanted. They special ordered a purse for her and it ended up taking 2 days and several delays for it to arrive. In the meantime we were able to experience luxury at its finest and by the time we made our last visit we were regulars at this store and everyone pretty much knew who we were. They offered orange juices, coffee latte and water on different stops at the store. 5 star all the way. Great customer service and an excellent product. read more

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Loved shopping at the original LV store! It was quite busy when we came, and there was a line at the door but it went quickly. Got offered champagne when they realized I wanted to buy something and wasn't just browsing, and picked up the Neverfull I wanted. I was worried it would be out of stock, but they were stocked pretty well! It is cheaper to buy it in Paris than the US for me, but check your prices and your exchange rate (can go to LV France website and your country's website and compare.) Bring your passport if you're eligible for detax! The LV customer service lady was so nice and helped with the form. Scan and drop off form at the airport, pretty easy. I could choose between getting ~10% back in cash or ~12% back on my credit card. I chose credit card for ease, and I'm glad I did because the line to get cash at CDG was long. I would definitely recommend this store! read more

Louis Vuitton - New LV bag from Paris - Luggage Near Me - Paris, 75

You will wait in line and this store doubles as a tourist attraction. It's extremely crowded inside and actually pretty hard to get customer service. At least it was for us. I knew the bag I wanted and we toured the store first. On the way we found a pair of sunglasses in the men's section and had to ask a security guard to get us help from someone. The sales associate acted like we should be happy to use his time. We ended up leaving and going to another local LV where we got prompt and cheerful service to purchase a great bag. You can't argue the beauty of this store, but for my first 2k bag purchase I wanted great service too! Champs-Elysses fell short in my book. read more

Louis Vuitton - Monogram Tree at Entrance - Luggage Near Me - Paris, 75

My friends and I were really disappointed in this LV flagship store. We came in and waited 30 minuets to have someone help us. We even sat down and saw someone who came before us get help super fast. When we asked a girl who worked the floor for help, she said we had to wait... when we said we were waiting and where can we ask, she said to ask her manager... which we ended up doing. He came and provided someone to help us. After waiting so long (and the store was closing) we were all turned off. They did give us champagne ... which was good... read more

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I came mid-day, and the line was only about 15 mins, and the stock was still pretty good. Definitely would advise going earlier to get what you want. My friend and I went to another LV at the Lafayette mall, and after 30 mins, the line didn't move so we ended up just leaving. I would definitely check this LV first. Mélina is absolutely amazing. She was extremely patient with my friend and I, showing us all options from small key chain wallets to big bags. She spent over two hours ensuring we got the right products / colors. Additionally, we didn't know we needed our passports, so she put our items on hold, made us an appointment to come back, and even saw an item we wanted later in the day, and put it on hold since it was the last one (without even asking). Then, she texted me the next morning letting me know that some of the other items were available. Never had such amazing service in my life :) read more

Louis Vuitton - Luggage Near Me - Paris, 75

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11.14.19 After what happened to the other location, I've been telling my friend about this location bc this is where I made my purchase 5 years ago. Back then, service was on top notch. We were greeted and a salesperson came to assist us right the way and offered drinks. And there were a lot of people. Then this time, not only there's a line, we were only greeted at the door and that's it. It's like they're short staffed. All the sales were with someone but it wasn't as crowded as last time I was there. Then I heard there's a waiting list for the sales to help us. So I ask one of the guy to put us on the waiting list but there isn't actually a waiting list. It's just one of the guy keeping track of who's waiting. Wth... Then another guy told us to go upstairs but upstairs were mainly clothing and accessories sales and they won't help you on wallets or purses. You still need to be in the waiting list for the reason we were there for. Omg... My friend was lucky enough to flag some lady down. She said she'll go check the inventory and didn't come back until 30 mins later. My friend only asked her to check two wallets. Really? That takes 30 mins. I felt like she went on break and just kept you waiting. My friend ended to getting 3 wallets. I asked her to check 3 purses for me, they didn't have any of it in stock. Lol I can't even... Btw, no drinks whatsoever was being offered. Oh well, they don't deserve my money anyway. read more

An army of staff greet you as you walk in, and no wonder: all the chaos is on the ground floor. Shoppers flock to and fro, searching for the best merchandise to leave with. You're probably in no danger of getting trampled, but window shopping isn't easy. If you need a breather, head upstairs where the crowd (or lack thereof) is more reasonable. Thanks to salesperson Saori for helping us, plus providing tax forms so we didn't have to pay local tax - the biggest draw in terms of savings for out-of-town visitors, of course. LV employs an impressive advertising machine, and their flagship store is appropriately opulent. Beyond bags, their clothes and shoes dripped money. Almost wish I wanted something, but I'm glad I'm not into luxury goods... at least, those I can't eat. read more

Louis Vuitton - Luggage Near Me - Paris, 75

Ahhhh Paris, what a beautiful place! When one wants to purchase a Louis Vuitton bag, the place to do so is at the original flagship LV store at the Avenue de Champs-Elysees in Paris. What an amazing experience that I will never forget. Even better is the fact that I saved $500 purchasing my handbag here rather than just purchasing it back home (word of advice: make your purchase in euros, not USD to maximize your savings). Upon arrival to the store, I noticed that there was a short line down the block filled with tourists and a bunch of teenagers who I'm sure weren't going to purchase anything. Once they accepted that they weren't planning on purchasing anything, they moved out of the line, and I was in the door in about five minutes.I'll admit that I read the reviews for this store and set my expectations accordingly, so I conceded that I was going to have to wait a few minutes to be approached by a sales associate, but once I did, he was mine and mine only for the full two hours that I was there. The store itself is beautiful. About eight huge floors total, with me actually estimating about five floors full of actual merchandise. One floor seemed to be like a lounge, another floor was for customer relations (in which I received my initials custom tailored on my bag for free). And lastly, the top floor consists of a museum in dedication to Mr Louis. The store was also filled with many books and magazines related to both art and fashion, which apparently was very important to Mr Louis Vuitton. My sales associate was extremely sweet, and also very attractive. He spoke Spanish, Italian, English and of course, French. He told me that most of the associates that work there speak about four or so languages, with English being the most important. He asked me what I was interested in and carefully walked me around the whole entire store, picking out things he thought I would like. He also emphasized for me to take my time and not rush into a decision. Oh yeah, and during this time, I was supplied with several glasses of champagne, Veuve Clicquot to be exact. I suppose they thought that getting me tipsy would make me spend more money, but I pretty much had my eyes on one specific bag. The icing on the cake was that they let me pick out some designs and color to get my initials on my bag for free. I am so happy with my purchase and I have already determined to buy another bag on my return trip to Paris. It's definitely worth saving up to come here to make your LV purchases. The only thing I wish I had on my bag was a tag that indicated that I bought it at the Champs Elysees store. Also, it was really helpful that they filled all of the VAT paperwork out at the store, so the process was quick and painless once I got to the airport. read more

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One of the biggest Louis Vuitton stores in all of Europe, maybe even the world as it is the FlagShip store. Security and salespersons everywhere. Make sure you browse through the tops and bottoms of this store. Don't worry if you don't see what you are looking for as they will bring everything to you. These are experts in sales and they are here to serve and please. Don't forget to comp in on the free drinks ranging from soda, water to champagne. They are not in a hurry to rush you so take your time and relax. When you do decide to make a purchase and you are from overseas, make sure you bring your passport with you! They will fill out forms for you to get taxes back, either cash at the airport or two months later on your credit card statement. I chose the cash option in case, I have heard, they forget to refund you and you are on your own by then. My top picks are the bags: Damier speedy, Turenne PM monogram, and of course the wallets if you have left over spare change. It is way cheaper to buy here at the original mothership than to buy elsewhere in the world. read more

How can you come to Paris and not visit?! My husband and I came to Paris for a long weekend and decided I could splurge on my first LV. What better way to get your first LV than at the flagship store? We came when they first opened, so we didn't have to wait on a line to get in. The store is huge and immaculately kept. The sales people are helpful. I didn't get one of the manager's name, but he helped us and made sure we were comfy. Boalin was our sales person and she helped me find the perfect bag. We were offered beverages while we waited (coffee not champagne since it was too early). We were in and out in an hour. I definitely left as a happy customer. read more

Louis Vuitton - Luggage Near Me - Paris, 75

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I don't really like Louis Vuitton and its monogrammed tyranny of the handbag world, but I never visit Paris without coming to the store on Champs-Elysees. My review will be limited because as I have never bought anything at a Louis Vuitton, I do not tend to flag down its sales associates. Still, I will tell you why you, the average tourist, should check this place out. First of all, the building is extremely impressive. It towers on a busy corner of Champs-Elysees, and it couldn't be more ostentatious if it were a hot air balloon shaped like the Pope. It has huge display windows and massive gold letters spelling out LOUIS VUITTON on every available surface. Once you go in, you'll find the store is as massive as it looks. The main floor carries the accessories, naturally, and you can look at the pretty clothes upstairs. The clothes, I will say, are gorgeous, with museum quality construction and prices. The entire store is mobbed with tourists, and especially with Asians. It's true, my people are total incorrigible label whores. In fact, one of the prime tourist attractions of the Louis Vuitton store is the Asian tourist presence itself. I was once told that on many days you can see a line of Asians out the door of the Louis Vuitton Paris shop. I've only seen it once, but it was there clear as day. To be honest, the crowd was more mixed than I expected, but it was still a fun sight. Even if you're not a fan of the L and the V, if you find larger-than-life retail and consumer mobs interesting, stop by this store. read more

Louis Vuitton - Luggage Near Me - Paris, 75

Huge and beautiful flagship store in Paris. For any luxury handbag snob this, Chanel, and Hermes is a must when visiting. I know I can't afford Hermes, plus to even be on a waitlist for a Birkin you would have to be an existing client, so no visiting Hermes. I got in before there was a wait outside, security checks you in and then you are free to roam. The store is three stories with a ton of merch. But no customer service at all, despite being very busy, they could at least acknowledge you. That's okay though, since nothing really peaked my interest, and because I graduated to Chanel earlier this year! Snobbie, comment, yes, but hey, that's what the designer handbag world is about! read more

Louis Vuitton - Luggage Near Me - Paris, 75

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It was a cold snowy blustery day in February in Paris, France. Walking down Champs Elysee I see a 2 story LV store. I thought what's the harm in browsing. I'm NOT buying. Before you enter you walk on the red carpet and pass through a security check. Lucky me in the harsh weather - no one was in line. The store is beautifully laid out. They don't display all the goods. You have to ask for it & they wear gloves when handling the purses. Some of the staff are bilingual and quite helpful. There's no pressure to buy. As I was walking around the store I was texting my friend in California who was in Paris a few years prior. She was encouraging me to get a purse as she found it to be cheaper in Paris than in the US less VAT. Hard to believe. Louis Vuitton & cheap, an oxymoron. Great to be able to google anything anywhere so I started comparing US vs. Paris pricing and found that my friend was correct indeed. Converting Euros to US$, less VAT, It was cheaper in Paris. As I was looking at purses Phillipe a nice Frenchman offered me some Champagne, a powerful sales tool, hypnotic effect made me choose one I really liked a Croisette. As I was ready to buy I asked for the Valued Added Tax (VAT) refund document & learned that it's common & can be easily produced. You must present your passport to prove you're a visitor. Important tip: the VAT refund doc requires a Customs stamp when you exit the EU country. You must have the unused item with you to show Customs. Also look up EU VAT online for more info. Make sure you have enough time before your flight. Before I got on my flight home from London I got my docs stamped & was able to drop the stamped envelope at a post office box (Poste) in the airport. Cool thing happened. As I was looking for the Poste to mail my document I asked an employee at Gatwick where it was. Somehow started talking about my hometown Jacksonville & she got so excited as she was a Jaguars fan & was planning to visit to see a game. Small world indeed. read more

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This store has prime location...across the street from Arc de Triomphe in Champs Elysee. It has multi-floors of shoes, bags, belts, clothes, accessories, etc. They have the latest styles. I started shopping mid-day and got 2 purses. My family and I were on a mission to get our dog a collar which was difficult to find - not because it's rare but because the sales associates weren't sure where they keep dog collars. We asked 3 different sales associates who gave us wrong information. We were ready to give up after an hour of searching but the extremely long line of people outside waiting to get in the store motivated us to stay in the store - we were rewarded. The best part of this store is how attentive the SA's are. There's plenty of them so each customer pretty much gets his/her own SA. read more

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Shady staff. I came in asking for a return, they asked me to wait until the end after we made purchases, so everyone purchased and then they told me that I had to exchange, I could have done easily via my friends. What a bunch of weasels. I will never buy anything from LV ever again. read more

To be honest, I'm not really sure how to shop here. During typical business hours, we were passing by, but some folks were being turned away from the entrance without even exchanging pleasantries. I'm not sure whether they have a visitor cap or if an appointment is necessary, but the store didn't appear particularly accessible. (https://buyozempiconlinecanada.com/) read more

How can anyone not love this store? I'm a huge LV girl, and going here was on my bucket list. The price is about 30% less then in the USA. The selection is AMAZING. The people working are knowledgeable and in my case extra nice, perhaps because I speak French. (?) I was with my husband and two teenage sons. They weren't as psyched as I was but the people watching kept them busy. You see wealth from all over the world casually purchasing 50,80 thousand dollar purses! it's amazing to watch. I love this store. Viva le read more

How to I start my review. My sales person who helped me and my friend was amazing. First of all I'm one of the most indecisive person when buying stuff. Dora, like "Dora the explorer", that's how she introduced herself was very patient with us. This place was huge, I walked around the store before she found us and I was so lost and didn't know where to start. Once she knew what we both wanted, we stayed in one place and she went all over the store to get what we wanted. I think she made 10+ trips. Over all the store looks great and Dora made our visit pleasant. read more

Louis Vuitton - Luggage Near Me - Paris, 75

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Can't go to Paris without going here. I went to LV 7 times at 4 different LV stores and 4 times at this store alone in less than a week. I went that many times not because I have a shopping addiction (or maybe I do), but because I was on a hunt for a purse for my sister. We were there early on Friday morning so there was no line but when you get inside we had to wait to get helped. Asked someone standing around to get you a sale associate because approaching one won't work (for the most part). The line to get inside the store is so long on the weekend, but once you get inside the wait is long too. I'd avoid shopping here on the weekend if I can. It was slow on Monday so I got helped easily. This is the flagship store in Paris so it's huge and more inventory. Make sure to bring your passport to claim VAT return which was simple and quick. This will save you additional 12% on top of low prices already. You probably come out a total of 25-35% cheaper than the States depend on the type of bags you get. read more

This is a huge LV store. I bought my Babylone MM and still excited on the savings since it's much cheaper in Paris than the US. The place is busy with tourist, so it may take you awhile to get service. But if you are coming with lots of money, and plan to purchase bags that are in the 5 figures, you'll have more than 3 staff helping you. Believe me, I witnessed it at closing time! However, even if I only bought the Babylone, I received exceptional customer service. My bag was 30% less in Paris than if I bought it in the US. read more

Louis Vuitton - Louis Vuitton Mecca- with all these people trying to get a hold of a LV Product! - Luggage Near Me - Paris, 75

Thankfully, I came in on a rainy day and there was NO WAIT! AMAZING and very lucky, Jesus wanted me to buy something! Going to the Flagship store is not just a shopping trip is it an EXPERIENCE! Even if you've been to other stores, if you love Louis Vuitton you MUST visit the store on the Champs-Élysées! I came in to look at a couple pieces, possibly a wallet as I had just purchased a purse at the LV store in Charleston before I left home. I was promptly set up with a lovely Sales Associate (SA) and seated at a counter on the second floor. The SA was very kind, offered me something to drink, the Champagne was nice but I started with a coffee, which was yummy. A lovely new friend was shopping next to me with her husband and adorable children and she just finished looking at a wallet which was just released. She said that she just finished a large vacation and was deciding on a bag and passed the wallet to me! I FEEL in LOVE! The SA did not pressure me, she was very patience, offered me some champagne and my new friend encouraged me to take it home and I DID! Two years later, I am still in love with the wallet and I use it every day and it looks just as good as the day I bought it. The SA asked if I would like it personalized and where they were able to execute my initials. We then promptly and easily finalized my purchase and she very clearly explained how I would handle the VAT tax as I still had to travel back to Germany. I wish I remembered her name but she was lovely. Lastly, I was escorted to an elevator which took me to a higher floor where the personalization was completed on site. The Personalization suite is simply exquisite, there are vintage luggage pieces up there which are amazingly fabulous. I loved my purchase, loved the service, loved the experience and can't wait for my next visit. Signed with Love of Louis, The Original Charlestonian #LEWReviews #TheOriginalCharlestonian read more

Louis Vuitton - Love of LV! Photo Credit: #TheOriginalCharlestonian - Luggage Near Me - Paris, 75

I CAN'T BELIEVE ANYONE WAITS IN LINE TO SHOP IN THIS STORE WITH THE HORRIBLE SERVICE. ================================== O.K. We waited in line once for this store, but walked out because no one would help us. My cousin wanted to buy a belt for her son and a wallet for herself. They need to hire more staff to keep up with an acceptable level of good customer service. People get sucked into the hype and buy stuff though so apparently bad customer service doesn't phase them. Note for Management: Your staff's customer service skills are substandard. If you are unable to train them in basic skills find a class for them to attend. read more

I was so disappointed in this store. We were right beside another LV store in Paris earlier in the day, but I told my boyfriend everyone loved this location more so we should take an Uber here. That was my mistake one lol. Next, when we arrived we had to stand in line, which I knew was a possibility because the store is so popular. We stood in line, and a princess in front of us lit a cigarette and was blowing it right on my face. The staff was staring at her, and rolling their eyes but didn't make her estinguish the cigarette until just as she was walking in the door. None the less, I was so excited to go into this store and dreamed of buying my first LV in Paris, then having it hot stamped while I waited. I'm not sure what went wrong here, but I can only guess I was judged by the staff. I was not in sloppy sweats or a t shirt, but I was wearing tennis shoes from walking around the Louvre all day. I looked very presentable in my opinion, and I couldn't even get staff to assist me. They had people sitting at the counter showing them bags, but I couldn't even get anyone to look at me. I ended up searching out a woman salesperson and asked her if she spoke English. She said "of course, we all speak English in this store". I thought, oh great, they're all ignoring me lol. Anyway when I asked her for help and for the bags I was interested in, she acted as if I was a burden. I was very snubbed and not cared for at all. I actually walked out of the store upset with my boyfriend. Terrible, borderline humiliating. I decided not to visit any more LV stores in the city because I didn't want to go through a repeat of that mess. Then, on the way back from my trip, I saw a location in the airport. I walked in, was treated like an actual guest, and walked out with a bag that I never intended to purchase, but fell in love with. The staff was so lovely, great people there and you don't have to stand in line for tax refund when you buy at the airport. Screw this location lol read more

Louis Vuitton - Luggage Near Me - Paris, 75

Purely design-wise, the Louis Vuitton flagship is GORGEOUS. Truly a LV lover's dream. It's very easy to get lost in here {VERY easy}, as the store kind of spirals around itself instead of having clearly separate floors. Whether that's a good or bad thing is up to you. ;) That being said, I was disappointed with the quality of service I received. I arrived to the store slightly before it opened for the day, and was among one of the first in the store. I was greeted with the typical "bonjour madame," but was not offered any sort of help. Instead I ran around the store trying desperately to find help, however just kept getting directed to other departments in the store by groups of sales associates chatting with each other. Overall, I felt very dismissed and as if I wasn't taken seriously or respected as a customer. It felt very condescending. I've encountered this before at a Louis Vuitton store in the US Midwest, however I wasn't expecting that to be the case at the flagship. I understand that I'm likely younger than the majority of Louis Vuitton customers {under 21}, however I didn't come in wearing a sweatsuit or some sort of wildly inappropriate outfit. Even if I did, I still should've been treated with the same respect as everyone else. I was genuinely trying to shop. I had several items in mind, and kept having to go up to a different SA every single time to ask if they had it. They would give me a "oui" or a "non," then turn away, or they would point me to another section of the store entirely to ask someone there. I finally did manage to find a willing sales associate who was very friendly and willing to work with me, instead of just answer a singular question. She was really nice and very helpful. While visiting, keep in mind that this will likely be longer than your typical LV visit. This store is really very big and SAs are constantly having to run up and down to track down whichever pieces you're looking for. Between the exchange rate and VAT refund, you can end up getting some good prices for LV! The three stars are mostly for the beautiful design and atmosphere of the store and the one sales associate I did find to help me. If the store wasn't so gorgeous, it would probably just be one or two, because the quality of the service just wasn't "there" for me. read more

Louis Vuitton - Luggage Near Me - Paris, 75

So organized, people lining up like any other places here in Paris, the supervisor assigned you a salesperson... Toured you the shop, got mom a latte, 2, 3 lattes later... So you can't just browsing here, you are almost obligated to buy! Because you feel as you are taking their time, and you feel bad, and even you can't afford it, you had to buy! (I'm the broke ass one! If it wasn't for mom, I looked at the bags, and calculating how many Michelin Stars dinners and Grand Cru wines I miss! It's an overwhelming feeling! I just can't, I simply can't!) How many Louis Vuitton does a girl really need? For mom, never enough! Upstairs was a nice and fashionable selection of bags that only offers in Paris! So chic! Dad shook his head, enjoy Paris fresh air after the rain. Happily carried mom's shopping bags. Shopped around a little more. Got on Métro 13, to go home with grandma. You have to spend money when you are in Paris! Mom demanded and reassured dad and I that. Note: they forgot to get mom the tax form! Fail! read more

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Shopping at the LV on Champs de Elysées...my dream desire came true. We obviously made this our first stop since I was in search of the Graceful bag and if this location didn't have it then I'd know to boost the other LV locations around the city. There was a short line to get in but it moved very quick. The line was mainly for the security officer to check guests bags, so be prepared to open your shopping bags and purses and any other bags you're carrying. This store is HUGE!!! Multiple floors of purses, clothing, luggage, shoes, jewelry, perfume and colognes WOW! They also have an on-site stamping service where you can get your item stamped with your initials ... or anything... for me, I purchased the Graceful bag (still in awe of how beautiful she is) and had it stamped with the LV Eiffel Tower. Service here was great! I mean the store is so busy so it was originally difficult to find some help but when we did it was great. We approached a representative of course by greeting her in French "bonjour" and asking if she spoke English to which she did. She was VERY nice. I showed her the picture of the bag I wanted to which she checked inventory on her phone and put me in queue for service. The wait was about 10 minutes. It was in the 40s outside so being in here felt nice even though my family complained that the store was so hot and stuffy. Which I will admit that it was a bit warm. When my turn was up, the lady walked over with a sales representative and were greeted by her. She was also very friendly. I showed her the picture of the purse and she went and grabbed it, presented it to me and explained it was the last in stock which I already knew from my conversation with the other representative. This baby was MINE. I shook my head and told her I'd take it and also asked if I could get it stamped. She explained where the stamping would go and confirmed with the stamper that it was possible to place the LV Eiffel Tower where I wanted it. She took me over to the stamping station and had me pick out the color that I wanted and made a suggestion of gold which goes really well with the purse coloring. She checked us out and since we didn't bring our passport she gave me the receipt and told me to come back with my passport so that she can fill out the VAT paperwork for me. Great service!!!! read more

Louis Vuitton - Luggage Near Me - Paris, 75

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Top notch service exceeded expectations as Louis Vuitton's flagship store. There is a queue for a reason. Staff were very attentive. Definitely had a personalized experience like no other when shopping here. I was offered water, orange juice, espresso, champagne, and wine during intermittent wait times as my sales representative prepared the paperwork and gift wrapping. The sales representative was very patient with me and provided me her two cents on what to look for based on my descriptions of the personalities of the people I bought these souvenirs for, which she nailed, as the receptors of these gifts were impressed. She even gave me a large white bag to place my items in when she found out I was taking public transportation back to my hotel for safety reasons, while warning me of the prevalence of pickpockets. Exceptional experience. Well worth the wait. read more

Let's just say visiting this flag site was a must. Security staff were easy to work with to get customers in line and staff inside were very warm and welcoming. Not too standoffish like other LV or Chanel stores I've experienced in the past. DELPHINE was our personal shopping LV connoisseur and we were truly lucky to have been paired with her. She was genuinely friendly and extremely patience and helpful throughout our two days shopping at LV(wehadto come back and look for her since she wasso delightful to work with). Answered every little bit of question we had, searched for everything we were looking for( kinda relieved lots of items had been purchased out of stock). She made sure our glasses were topped throughout our mission to purchase extravagant luxury items at Thai store and surprised us with some edible macaroons on our last day! We were kind enough to share with another little girl with her family :). Who knows. We may come back tomorrow for one more day with Delphine before we leave Paris. . THANK YOU DELPHINE and LV for hiring such a wonderful person. read more

Louis Vuitton - Paris LV - Luggage Near Me - Paris, 75

Mr. Louis Vuitton himself would be disappointed to hear about my experience. I came in at opening when there was no line and I walked in to wait for someone to check out wallets. Nobody would help me or even try to find someone to help me. Yet, there were associates in the store yapping away with each other and completely ignored me. I totally understand the Parisian behavior, but to be treated this way at a "luxury store," especially one that should be catering to tourists is disgusting. I walked over to Hermès instead and the place was absolutely packed. I thought there was no way I was going to get help, but someone immediately greeted me and gave me 1:1 help straightaway. I bought a beautiful epsom wallet there and they were very helpful in walking through the process to claim VAT. So yes, even in Paris, customer service exists, just not at LV. Because of this terrible experience at LV I vowed to myself never to buy any LVMH branded stuff. I was looking at picking up a Zenith watch, but once I found out they were part of the LVMH "family" it immediately got thrown out of consideration. read more

I've told my bf that he needed an upgrade for his wallet. I decided I would get him an LV wallet once we get to Paris. The employees there are very friendly and they offer refreshments while you wait to be helped. I think we waited about 30-40 minutes before someone was available to help us. We knew what kind of wallet we wanted and asked to see the different designs. Once we settled on the perfect wallet for him, we were offered champagne while we wait for papers to receive our refund (since we brought our passport) and receipt. My bf wanted to get the complimentary engraving inside his new wallet. During this process, you get to choose 2-3 letters, the size and color of font. It was an awesome experience to watch them do the engraving. The bf got to leave Paris with a nice souvenir personalized with his last name. read more

Louis Vuitton - Complimentary engraving - Luggage Near Me - Paris, 75