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    Maison Goyard

    3.3 (55 reviews)
    Ultra High-EndLeather Goods, Luggage, Accessories
    Closed Closed

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    Lily H.

    Based on reviews, I was expecting our (first ever) Goyard visit to be terrible. We were pleasantly surprised it was the opposite! We made an appointment well in advance and were able to enter the store right at our time. The doorman was very friendly and welcomed me by name. We sat for about 10 minutes for the next SA to free up. The SA who helped us was very friendly, patient, and retrieved every item I wanted to see. Quickly brought us water when requested, and the check out process was quick. They even color snickered our boxes so we know which was which. Three items we wanted were out of stock but not anyone's fault in the store. We had a really great experience!

    Service at the store with Natalia is horrible. Her actions display absolute racism. Despite already in buying 2 items at this location, my wife wanted to buy a third. The male host standing in front of the store told us we could go to the adjacent store directly across the street to have a third item we wanted to buy, transferred over. As my wife was standing in line, Natalia told the blond lady standing behind my wife to go in the store first. How can she do allow someone standing behind us to go first? Secondly, as my wife was trying to buy an item, the sales person told us it wasn't in stock at their store but was available in the store directly across the street. The sales person told us he could transfer the item from the store across the street. Natalia stopped the transaction and told my wife to go line up. How can she stop a process that they normally perform for other customer. This is blatant racism. If goyard management is reviewing this, I hope you terminate Natalia's employment. When over 50% of your sales are to Asians, I hope your corporate culture is corrected to appreciate your customer base. This type of blatant racism should not be allowed at a name brand like goyord. I will make sure to post this on all Asian social media and repeat this lede postings until your corporate culture towards Asians is improved.

    Card holder
    Jay T.

    Went inside to buy a nice staple piece. I wanted the black and orange (classic) long wallet, none in stock, ended up with a card holder! Just not allowed photos in the store !

    The line after completing my shopping! 2.5 hour wait at 11:00am.
    Shaunie F.

    Due to the increasingly high demand and short supply you are extremely lucky if you are able to procure the items on your list. This store receives daily shipments which means getting up early and being the first or second person in line to get exactly what you want. Otherwise, you will likely be disappointed. If you plan you come in the afternoon you're better off making other plans because it's highly unlikely they will have much of anything left. The prices are amazing especially with VAT.

    Saehui H.

    I waited for about 30 minutes in line but it's totally worth it for the experience of buying your Goyard bag at the ORIGINAL store! I had a very friendly sales rep help me out. I was originally going to buy the St Louie but the lady told me it would wear out easily since it's meant to be a beach bag. I ended up buying the Anjou and I'm so happy with it! Beautiful store with great customer serive. Do visit to look around!

    Had to go back the next day for the Senat

    We have heard horror stories about what the wait time was like and/or the service. I guess it goes along with anything else in life, you get what you recieve. We arrived in Paris knowing that I would be buying bags at some point. We got lost trying to find food not realizing that Paris shuts down for most of 12-2. We stumbled upon Goyard on Honore at about 4 pm on a Monday The Door Concierge was polite, let us know how long our wait may or not be- told us what the store across the street has and doesn't have allowing some to leave out small line to purchase quicker there. We were allowed to enter after about 20 minutes, Was greeted by a sweet lady that answered all of our questions and brought out swatches with what colors are and aren't available. We got that bags we wanted, paid in Euros and they filled out the proper paperwork for the VAT return. And by the way- WORTH IT! DO NOT LISTEN TO THE IMPATIENT. service was kind, quick and we felt catered too. We did go back to the "Pet" store across the street the next day to purchase the Senat MM. 1st in line by the way!

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    1 year ago

    Be prepared for a wait, but they do provide an exclusive experience! Everything is boxed and wrapped beautifully.

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    1 year ago

    Come at noon on a Saturday and there is a good chance you can walk in without any line!

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    Maison Goyard Reviews in Other Languages

    Review Highlights - Maison Goyard

    After she showed me my bags, I walked over to the counter with my passport and filled out a form for the VAT refund.

    Mentioned in 6 reviews

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    Polène - Camel Tonka

    Polène

    3.5(20 reviews)
    0.7 km2ème, Opéra
    €€

    I visited the location at Le Bon Marché and decided on the black cherry Numéro Neuf textured…read more Happened to be in the area and saw a small line at this location so decided to get it here. There was about a 15 min wait to get in and the process was pretty quick since I knew exactly what I wanted. During my visit, once in a sales associate came to assist right away. While they didn't have the black cherry, she offered the taupe and red clay-- I decided on the red clay and actually love it! Things to note: If visiting from outside of France and aiming to do a tax refund, make sure to have your physical passport on hand. Also to note, they don't accept AMEX for payment. Additionally, a physical card must be used for my sans contact/ApplePay friends. Not sure if it's just this location or Poléne. Overall, super happy with the handbag. I wish I'd also gotten the Cyme for more everyday use but will have to when next in Paris.

    My wife got a new purse at this store. There was a long line outside to get in, about a 40 minute…read morewait. I appreciated that an employee came out to the line to speak with each guest about what they are looking for. They check their instore inventory before you bother to wait in line. Inside, the spot is very styled and the staff is well trained. They know their products and provide one-on-one service while you shop. Checking out was a little clunky. You queue up again for one slow cashier who prints your paperwork on a small desktop printer.

    Photos
    Polène
    Polène - Green moon shoulder bag

    Green moon shoulder bag

    Polène

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    Taher Mardini

    Taher Mardini

    5.0(2 reviews)
    2.5 kmMarais, 4ème
    €€

    I have found the best shoe store in Paris. I repeat, I have found the best shoe store in Paris!…read moreIt's almost too good to be true, but it's not, since I have the boots on my feet to prove it! Ok, imagine a shop that sells a tight-selection of super stylish, comfortable shoes, from boots and strappy heels to slip on flats and chunky pumps at affordable prices. Already, I've got you hooked right? Now add to that the fact that all of the shoes are made in Paris in an atelier in the 11th. Not only is that impressive, but so outrageously rare. Aside from super exclusive artisans creating custom shoes that cost a month's rent, it's impossible to find locally-made shoes at real-people prices. Now, as if that weren't enough, get ready for the icing on the cake. ALL of the models can be customized for no extra fee at all. So, if you love that pair of peep-toe pumps but want them in emerald green in stead of pink, Taher Mardini can make that happen for you. I took advantage of the sales and bought myself the perfect pair of black boots at 30% off the ticket price. They are amazingly beautiful and super comfortable and cost 1/4 of the price of a pair of designer boots made who knows where in the world. I'm totally eying a pair of ankle books that I plan on ordering in one of the 50 or so different colors that you could choose from. Never owned a pair of red boots and I think that I totally need that experience in my life. Oh, I forgot to mention that they'll also recreate a pair of your favorite beat up shoes for you too! How insane is that?! Thanks to Taher Mardini we can now make all of our shoe fantasies come true!

    Had a good experience getting a pair of shoes here. I wish I was visiting for longer so I could…read moremaybe get something custom-done!

    Maison Goyard - leather - Updated May 2026

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