I visited the store to buy some gifts for my family back at home and needed to purchase about 4 different bags.
The store was very crowded and difficult to browse, and because I did not have time to go through each of the different colors, I asked one of the employees for a "fig" color which my friend ordered, since I didn't know what fig was, and he seemed to understand english and confidently handed me a bag. Turns out it was a wrong color when i came back and checked at home.
Then another older lady employee was kind enough to pick out bags for me in a less crowded area, from the drawers. Little did I know that only employees were supposed to handle bags from the drawer. But since she helped me pick one out from the drawers, I later returned to the drawers to pick my last bag while she held onto my 3 other bags from a distance.
All of a sudden, a younger lady employee standing near the drawer grabs my hand and yells, "What do you think you are doing?" After I told her I wanted to pick out some bags and told her that the other employee said it was ok, she goes to the kinder older employee and starts talking angrily in French, and I couldn't understand a word she was saying, but it was a very unpleasant shopping experience. She was rude and she clearly should not have responded physically like that, and treat me like I was trying to steal something. And she should not speak angry French in front of lost American customers when I know she can speak good English, just not good manners as an employee.
Although the older lady was pleasant and helpful and the bags were beautiful, I was extremely unhappy after the entire shopping experience, and really didn't want to spend so much money there. I suggest finding another location in Paris for a more pleasant experience during your vacation. read more