Thank you Suzie T. for helping me choose the perfect bag. Really appreciate you taking the time to find the 'made in France' label. My bag is gorgeous. Absolutely LOVE it. This is my favorite location. Cannot wait to visit again. read more

So this Louis Vuitton store is only good to go in just so that you can say "I've been to the flagship Louis Vuitton store in Paris" The sales people were so snobby and unhelpful. I went in specifically to buy a purse and a wallet expecting to pay a lot of money but the staff was so rude that I decided to go somewhere else. The sales girl literally looked me up and down like I was an alien from Mars. My advice, go down the street a few blocks to the other Louis Vuitton store. They were very friendly there and I happily purchased a purse and wallet. read more

Ah, the LV flagship store. This place is absolutely beautiful if you are able to make your way through the multi leveled store and see all the things they have to offer. I've been to this store about 5 separate times and out of all those times just once was I unhappy with the service I received. I've never had to wait more than 10 minutes to get into the store and I always make it a point to grab a salesperson as soon as I can as I usually already have a list of things I plan on purchasing. The most recent time I visited I had a list of about 4 things I needed to purchase and the salesperson just flat out told me that everything was sold out. She didn't even check the computer, offer to check another store, or offer any alternatives to the items I had asked for. I had to ask her to check inventory at another store and she appeared to be checking the computer and just tells me, "sold out in all of Paris." The store was busy, so I will give her that, but when I got to another LV store, they had all the items I was looking for and even made the effort to check inventory at another store for me. I think service is pretty hit or miss but hopefully you can avoid the giant tour groups and can get decent service. read more

Friendly store- they are always busy but the two times I've been here I've never felt pressured to make a purchase. My SA was very patient and helpful throughout my purchase. I recommend if you are looking to buy LV handbags here. read more

Sorry, but Fifth Avenue NYC LV is much better and nicer than this place. Don't understand whats so special about this place other than the location it's in. read more

Amaaaazing store. If you're a LV fan, this is heaven! It's clean, gorgeous exterior and interior, absolutely HUGE and has everything you could want in LV. The sales person was extremely helpful and made suggestions without being pushy at all. She was also very helpful in filling out my VAT form. All you have to do is bring your passport and the sales associates do the rest. Would absolutely recommend this store to anyone in Paris and I already can't wait to go back! read more

Beautiful store, huge and we didn't even get to all parts of the store as I was on a mission late in the day. Lucky we didn't have to wait in line and got serviced as soon as we walked in the door. Dora, the SA was great and patient. I went there after an all day tour to buy the newest quilted bag that wasn't available in the US. Tried on multiple bags and didn't make them too nervous! I also wanted to buy the Artsy Monogram but decided on another bag with a zipper and two side pockets. It's great for travel and shopping plus it's lightweight. I would make another Paris shopping trip with just the girls vs with the spouse. The money saved pays for part of the airfare! read more

THIS IS THE BEST LOUIS VUITTON STORE EVER!!!!! Here I got the amazing service and hospitality while buying my most recent designer, here I had purchsed a slender wallet, a neverfull GM, a district PM, and a monogram belt for my son! I am very happy with my purchases with this store and would definitely go again next time I'm in Paris!! read more

Okay, this was a pretty cool building. I didn't buy anything, but it was fun to walk through the levels.

It's my first time visiting Paris with my adult son & husband on May 19, 2015. At first, I didn't think of buying LV bag since I already have one wallet & one bag for 10 years. However, I bought the Favorite MM Damier as a souvenir at des Champs-Elysées :). Somehow, I was not offered any drinks. Well it's not important. The SA spoke English with me and he's kind of mistaken my son was my husband lol. He filled out the VAT paperwork and clearly explained everything to me and gave me my portion to keep for my records. BTW, he just needed my NYS Driver License instead of my US passport. I confirmed with him whether it's ok for that. He replied YES only for US passport customers! My bag was well wrapped in a nice box too ;).I paid $798.49 by credit card w/o transaction fee from Chase comparing to the price here in the states is $985 before tax! read more

The store has so many selections of handbags and having multiple floors making this location is a prefer choice for most people. I came in on a Wednesday and was surprised that there was not a line in the front as I saw all most every time walking by this store. My hubby and I took our time to screened through the many selection of handbags and picked our final 2 bags. I then asked for an assistant, they don't serve you champagne until you sit down with a personal assistant. They asked me to wait and brought in a chair because they saw that I am pregnant. I got Maxime who is super nice and helpful. He took us to a more private area, served us the orange juice and champagne and brought in the bags that I wanted. One of the bags was the last one in their store but lost the shoulder strap. He explained that he has another similar style then showed me the Rivoli BB bag which I ended up buying. Overall the experience was great!! Maxime also helped me with the VAT paper work as well. read more

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Excellent service!! Very attentive. The gentlemen that helped me knew exactly what I was looking for.

Probably the worst shopping experience you can imagine. We were in that store prepared to unload a few purses (one for my new wife, mom, sister). Seriously ready for my card to be declined at some point in this store but finding help was more difficult than mining gold. Maybe my platinum credit card wasn't "Golden" enough for this LV location. read more

Purchased a purse and a wallet here, the staff were very friendly and knowledgeable. The decor was super nice and we were thoroughly impressed. On our next visit to Paris, we will definitely return. read more

Louis Vuitton - Luggage Near Me - Paris, 75

This store has a really good selection of bags. However one Asian lady who worked there was super rude. Not sure if that's how Louis Vuitton trained their staffs or just her. For customers who are paying for expensive handbags , I would think Louis Vuitton provide proper training on how to treat their customers. Had to buy the bag from another associate but not happy with their customer services. A NOTE TO LOUIS VUITTON - please TRAIN your staffs! read more

We didn't have to wait in a line to enter the store! Wow! What a surprise! Especially since I didn't make arrangements to meet a "personal sales associate" prior to arriving in Paris. The store has every known current style, custom line where you can choose type of leather and specifying colors interior and exterior of the bag, exotic leathers are plentiful. We have visited their private rooms for a personalized customer experience, their featured exhibits on one of the top floors of the building. If you're a LV fan, this is where you want to be. We were pleasantly surprised to see our personal associate that we met in 2010, Jonathan. He was instrumental in procuring a unique exotic leather bag for us. He immediately recognized us and smoothly transitioned his current customer to another associate to help us. Even though our current purchase was one of LV's basic bags, he still treated us with the same courtesy as if we were purchasing a $$$$$ purse. read more

Wow the price has gone up sooooo freaking much in just 3 years. The bag we got now costs 50% more. Too bad it's not something you can invest in, it's doing better than the stock market. read more

I have been so disappointed with Louis Vuitton awful French customer service. I ordered a clutch on their French website and the item I received was completely defective. The clasp was not straight at all so I returned it and asked for a new one. After waiting many weeks to hear back from them as they could not tell me in which store the item was available, they sent a month later a new clutch that was as defective as the last one! They did not even check the quality of the product before sending me exactly the same one. The item was returned again and they just told me I can't get another one as it's all they have! The customer service people were giving me contradictory information all the time. First they said I can go exchange it at the store. But when I got to the store in Champs Elysees, they said I have to return it by mail. I was also the one who was calling them all the time to check the status of my new order as they would never reach me via email or phone. If I knew it would be such a waste of time and that I would be treated so badly by the customer service all along the process, I would have never bothered to order anything from their French store. read more

People, this is the only one of the biggies (Chanel, Hermes, Gucci) that is open on Sunday!!! I had to wait in line for five minutes to get in. I started at the top of the store and walked it twice before I decided what I wanted. When they didn't have my first choice, the salesperson had lovely alternatives but was not pushy at all. DO NOT FORGET YOUR PASSPORT - they need this to do your VAT paperwork. All in all a great shopping experience and a great purse that I will carry with lovely memories. read more

Really amazing service, everyone was always so helpful and polite. Many tourists as expected, sometimes even queues and madness inside. Its flagship boutique so its big space, beautiful vitrines and when you get to the office for repairs- amazing view on Champs Elysees. If you happen to visit it and there are many people its can get frustrating to get SA attention but there are other boutiques for example on Montaigne. read more

I would give zero stars if I could. I wanted a favorite PM so bad , I have been watching their website every day waiting for it to become available, as soon as it did I bought it. My husband took a half day of work off to wait for ups to deliver it because I was so excited and wanted to use it for a party. It came with the front magnetic piece completely off centered!!! Seriously Louis Vuitton you do not inspect your merchandise before it leaves!!? I drove it to the nearest Louis Vuitton store and they said they were completely embarrassed and can not believe this ever made it out the door. So since it cannot be repaired, they are returning it and I get to sit and wait for another one to become available!! They cannot put me on the waiting list because it's the holidays so basically screw you, and this is my thanks for buying tons of their stuff and being a loyal customer. I expected more of them. Now I'm questioning all of their products after this reject bag. See pic below. read more

Louis Vuitton - Luggage Near Me - Paris, 75

This store was to be a trip highlight. Very disappointed. First, stopped and made to go through security to enter the store. Service was terrible - maybe because I asked about the price for a particular purse? Finally asked for assistance. Started to leave when no one came to help. Finally introduced to Remy. Had to ask for champagne but he was very helpful. Made my purchase, finished my champagne and left. Dreamed of buying a purse at the mother store. Experience was disappointing. read more

I would like to voice my sincere disappointment. I was at your flagship store today in Paris at the Champs Elysees. I am traveling from the United States and have waited to come to Paris to make my purchases from your famous flagship store. I walked in and was not acknowledged one time, but I'm a patient person and I saw that it was busy I understood. 45 minutes go by and I finally see someone walk by and I politely say "excuse me, can I have someone help me, I would like to make a purchase" the gentlemen was very nice and said sure he would find someone. About 15 minutes go by and a woman came out to help me. I told her I would like to start with a damier graphite passport case she said "oh, let me see, that's in men's let me put you on the elevator and someone down there will help you" She put me on the elevator and sent me down, no one could help me. After waiting another 15 minutes, I went to the concierge desk where two people were sitting there and I politely said "excuse me, may I have someone help me over here with men's" the man replied "yes, I'll get you someone right away" 10 more minutes go by and I'm still waiting. A man approaches me and says , "we are getting someone, did you want some water?" I said sure. Brought out water and I waited another 30 minutes without any acknowledgement. I watched people who came up after me get helped before me, and even when the worker noticed he looked over and mouthed "sorry". I waited even longer before I got so extremely disappointed by walking out. My auntie and I were planning on buying multiple items as the the passport cover was just the beginning, after that we were going to woman's handbags to look for a cross body and possibly duffle bag. The point is we were ready to have a great shopping experience and have anticipated it for months! Even the LV stores in the US told us to visit this store to do shopping.. instead I left empty handed all because nobody would help me. I have multiple multiple items from LV purchased from stores all around the world like Hawaii, Las Vegas, San Francisco, New York, and was looking forward to my flagship purchase at the Champs Elysees store, instead I walked empty handed and broken hearted because one of my FAVORITE luxuries decided to continue to overlook me. I have never felt so worthless than I did in that store today. read more

I recently visited the Louis Vuitton store in Paris on 09.18.2015. My friend and I really wanted to purchase a handbag but could not get anyone to assist us. One by one I see sales clerks greeting and helping each customer as they walked in (after us). I finally decided to walk up to a clerk and ask if I could see one of the bags on display. She then replied "I'm busy helping someone, you will have to wait." I stood around for 5 minutes and didn't see a customer in site so I'm unsure who she was helping. I've purchased bags when I'm home in America and have never been treated this poorly. I don't know if it's because I'm of African American decent or not but this type of treatment was very hurtful. My friend left the store on the verge of tears. The people at the Louis Vuitton store, in Paris, need to be trained to have better customer service. read more

Terrible! Wasn't allowed to stand in a line of four to five people 30 minutes prior to the store closing because "there were too many people in the store." This is the type of garbage excuse you will never hear back in the states. This brand will never earn my business thanks to this "flagship" store. Absolutely no respect for a patrons time or money. read more

Let's be clear, I ended up buying a bag here. Why I give it two starts because the service sucks. They know you are going to buy even if they treat you like crap. My sales lady was so unfriendly that I almost tell them I want a different sales rep. She didn't want to show me any bags, I can't just grab it, she just says it's 3100 euro so you still want to see it? Like I can't afford it or something? I feel like I'm having a Juliet Roberts moment in the movie, I wanted to tell her I didn't ask how much, I asked if I can see it? Seriously, and the cashier lady rushed me too, I told her the address on the form is wrong, she said just sign it, the customs don't look at the address.... I paid over 1000 euro for a bag and I can't check the form? Honestly though they know people will come buy their bags so they don't care if they a rude to you. I told my sales lady to show me a bag, she didn't want to walk around the store we me, she just say you can snap a photo of the bag and show me.... Really? read more

Second time in Paris, second time going to the store with my wife, and a great experience all around. The first time was a bit of a culture shock b/c we didn't know about the VAT and how hectic things would be. I actually had to go back to the hotel to grab our passports. Second time around, you knew how things worked. It's super busy and you have to be somewhat aggressive in finding a sales person or else you're just going to stand there and wait. I'm not a shopping kind of guy, but I do like savings and between the price difference and the VAT refund, you're saving 400-500 dollars per bag. read more

Shame on the mighty Louis V. I do admire the clever marketing behind this glorified vinyl empire and the success they have achieved over the decades. BUT...... I bought my boyfriend his dream wallet for Christmas even though I personally would never buy into such a neuveux riche status symbol. So voila fast forward several months and the wallet started to curl and fray. Now please keep in mind my boy friend treats this wallet as if it s a fragile Ming dynasty vase. It never goes in his pant pockets and is held most of the time or in his breast coat pocket. We took the wallet back to the store to show them what had happened and the manager offered to send it in to their repair department (begrudgingly with attitude I may add) telling us it would take up to 2 months to repair. At that point with total elegance the manager proceeded to give us a zip lock bag to put the wallets contents in and said we will contact you when it comes in. Target and Walmart has better customer service. They could see the issues at large but explained there was no exchange possible. They stand behind an iron curtain of inflexibility and have created a team of repair specialists more powerful than the mighty and powerful Oz. bottom line in the name of good customer service why not offer to exchange the wallet to keep the client happy. Lord knows this $650 wallet probably costs them $30 bucks to manufacture in China. Am I crazy if so please set me straight. Why can't consumers get smart and stop allowing these luxury brands to call all the shots. So the wallet came back the threads were repaired but the curling would give Goldie Locks a run for the money. What has happened to the days of good customer service. Funny how the discount stores like Costco would not have even questioned the issue. In closing I am a busy person and would never normally take the time to post something on social media but I was so disappointed and angry I had to get it off my chest. To the world enjoy your overpriced vinyl and don't expect much should a problem arise. Au Revoir for now. read more

Quick shopping spree on vacation.. I must say, while I have other.. It's a must to treat yourself to LV while in Paris.. Nothing better than this store to stop you in your tracks.. I went right to the men's section. I already pretty much knew what I wanted.. I was helped very quickly and with such style and class... She even recommended I look at another bag in the same pattern after I told her what I liked and didn't .. But was going to buy the one I had wanted online. The bag was perfect that she showed me.. In the same pattern, loved it so much I ended up with two more piece to match.. Then when I said I was out shopping for the day.. And I had a couple of smaller bags with me... She asked if I wanted a driver to take them all to my hotel for me... We snuck in the other items that I purchased elsewhere into the LV boxes.. Went about doing more shopping .. And was greeted immediately by the hotel staff with my merchandise.. Perfection read more

This store is known to be the "headquarters" store of the Louis Vuitton company. This store is HUGE and has a huge selection of items to choose from. My wife absolutely had to come to this store while on our trip to Paris. Like all LV stores, you are paired up with a store associate who will help you through shopping adventure. And, like all the other stores, you are provided with very personal service. Our assistant was so helpful, because my wife tried out a LOT of purses because she couldn't settle on one for about an hour. Yikes! Finally, she purchased a bag for herself and a wallet for me. I was so impressed that our assistant had not last her cool while waiting during that hour. She was still as perky as can be after all that madness. After checking out, she even offered to engrave my name onto the wallet with no charge. Wow! Now, that is service, no buts about it. Just like any other tourist store, you can get a tax refund on your purchases the aiport. read more

This Louis Vuitton experience is unlike no other the selection of products is amazing and the atmosphere is one unlike any other store. We had help from Susie who was the sweetest and most helpful person. She did not push products on us and really got to know us and what we wanted. She also didn't push more expensive products on us and actually showed us what were the best buy's for our money. Loved her and the store! read more

It's the flagship, you go there to do one thing, buy from the original. Service isn't terrible but certainly not the standard of other stores I've shopped at. However, they are insanely busy so smile, wait and be grateful you are lucky enough to be in Paris and even luckier you can spend that kind of cash on a single handbag! PS I live in the states an the items are less, saved about $200 on a speedy 30 Damier Azur Canvas. Happy shopping! read more

Even though the store was super crowded and we had to wait in a line to get in, the service here was fabulous! As others have mentioned, it'll take some time till someone can help you but they will do an excellent job with finding you the bag you want! No pressure at all and very helpful. I picked up one of their purses and was debating on a second one and had planned to come back for it. Unfortunately, I wasted my last day in paris at the chanel store trying to get a boy or flap bag and didnt have time to return. Just going to say that the LV store has GREAT service, while the chanel store had the most piece of shit service ever. read more

I just shopped there today. Asians everywhere shoving and pushing so they could buy their precious bags. Very heavy on security. Encountered extremely rude staff although the girl helping me out was nice. I would have gone to that St Germain location but it looked to be closed. read more

i love LV and had always purchased bags from Paris, it just feels nicer to purchase Lv from Paris :) (it's just me). So anyway i went to LV at Champs Elysee twice during my visit. At the risk of enraging some people i have to apologise but im just stating what happened to me, TWICE. i arrived on the first day n went to LV first, i asked the Asian SA if i can have a look at a particular bag (and i do intend to purchase it). She said"it's on the 2nd floor upstairs why don't u have a look at it yourself" and went her merry way to approach a group of chinese tourists n asked if they needed help, what on earth? i let it slip simply because i just arrived in Paris and i didn't want to be upset. i went upstairs and was treated kindly by a French SA and i bought the bag as intended. I came back the next day to purchase a purse. i waited at the counter for abt 8mins while two Asian Chinese SA entertained an old Chinese lady. Mind u i didnt mind waiting, 8mins passed, i opened my mouth and said"hi, sorry.. i.." one of the SA interrupted me and said in her broken asian english "ugh me and .. and my colleague are not available ok? we are busy ok? cant u wait..?" ok that was that, i replied with my voice raised "can i wait?? yes i have waited for approximately 9mins now while both of u are just standing there pretending not to see me!" n guess what? they bumped into each other, looked for another SA and within 30secs i was provided with assistance. Seriously!! what was that all about? and by the way, i am asian, im not Chinese though. Seriously LV u have to remind your staff on manners! customers who go there are not there to bargain! they are to there to pay full retail price! i have to say, the French SA were just fine, some (not all) of the Asian SAs were a problem! i apologise to the rest of the polite SAs, the rest were great and helpful, just the ones that i was unfortunate enough to have met. read more

I entered the LV flagship store store on a Friday afternoon in June. There was no line to get in and having only my phone in my hand my daughter and I walked right in. I asked the assistant in the store for instructions on where went to find the women's purses, it's just to the left and i found the purse i wanted to purchase. The store was busy so I asked the first person I could gets attention if they had the purse I wanted, I had a picture on my phone to show her. She checked and said it was in stock an$ she would find someone to help me. About 5 minutes later a gentlemen did help me, he showed me my purse and processed my purchase with my VAT form in about 15 minutes. He did offer me something to drink, which I declined as we were on our way to dinner. Everyone spoke perfect English and did not make fun of my French. He carried my bag for me back to the entrance and I left in about 30 minutes, though I wasn't keeping track of time. I would have probably looked around the store some more but the salesman was so kind and helpful I really can't complain as I am sure he saved me spending more money. I look forward to going back on my next trip, and I did save $620 by purchasing in France instead of the US. read more

Nice store but I would never wait in line to go in as many do nor would i buy LV anymore because it is faked too much

We visited on July 8, 2016 in the afternoon and there was no line outside. It did not take too long inside to locate an associate to help us and we met Jessie. I debated between two styles of handbag and then two color trims and Jessie was helpful and so willing for me to take all the time I needed to make my choice. (She was able to get a chair for my husband so he could relax for the big decision as well.) While Jessie expertly packaged my selection of handbag and two accessories we enjoyed some champagne. Then she arranged for a taxi to take us back to our hotel and waited with us (the taxi pulled right up on the sidewalk!) until we were settled in with my precious bag and on our way. I learned that Jessie had been with LV for only three months and was a business school intern. They must do an excellent job in training for she was very poised, well informed about the products, and simply delightful to work with. Thank you Jessie for a memorable trip to the LV flagship! read more

I was here with my boyfriend during our trip to France at the end of May 2014 and we had a wonderful experience! As a long time LV fan, it was a thrill to visit the Champs-Élysées store, which is beautiful to say the least. It's a multi level store and all of their products are displayed like artwork. There was no line to get into the store but the first floor was a bit crowded. However after speaking to one of the girls working on the floor I was sent to the second level which was much less crowded than ground floor and I was immediately given a SA. My SA was wonderful, he probably pulled out about 10 different products I wanted to look at and he gave me information on cleaning the products and caring for the leather. I did not feel rushed at all and eventually I decided to purchase a business card holder and the Eva clutch. While the SA was dealing with the paper work and boxing my items, my boyfriend and I were taking to a sitting area and we were given water and champagne! When the SA came back with my items, they were in two separate bags but he immediately offered to put them all in one bag so they would be easier to carry around and we even included another small bag since one item was a gift. Shopping at this store was a delightful experience and the service was 5 star! read more