As someone who's traveled extensively, I have a very broad and malleable palate. I can understand poor service and dull food... I am a non confrontational person. I do my best to go into every new restaurant with an open mind. Walking in we were greeted and seated relatively quickly. Our drink orders were prompt. Everything after that went quickly downhill... like a hot and spicy dumpster fire. We asked for our kids to order virgin drinks and we're promptly told that there is no such thing as virgin beverages other than soda. Ok, no problem, we can adjust and move on. (Granted as a former bartender I will tell you that's an absolute lie but it wasn't worth arguing). Further, I will say this bar is in complete violation of the ABC guidelines as they mix their tequila and triple sec into the old margarita mix bottles and serve directly from those bottles. The adults ordered margaritas and the kids had soda. The margaritas were mediocre, at best, but completely tolerable. (Don't worry reviewer further down the line... I'm neither hammered nor compromised in this review as I didn't even come close to finishing my beverage). After receiving and trying the chips and salsa we declined to order any further. At this point two of the adults in our party ordered a tequila shot to add to their margarita... unfortunately when my shot arrived the glass had a sticky white substance on the side cleverly hidden under the lime wedge. Sadly, I didn't notice until after adding the tequila to my margarita... hence the decision to not finish my beverage.
At this point we requested to speak to the manager. When the gentleman came to where we were sitting we began to address the above issues with him, politely and professionally. See... my best friend, husband, and I own and run our own food business, we are very understanding. While speaking to said manager he became loud, hostile, and very defensive... even after caveating our conversation with the fact none of us were seeking a discount OR for anything to be removed from our bill. At this juncture the manager stated the sticky white substance was salt from the shot... there's no way possible as salt dissolves in liquid not turns into a milky white fluid. We abandoned the conversation due to the dismissive attitude of the manager as he walked off while being directly spoken to, but it is what it is. We decided to request our check and leave. But not before hearing the manager's derogatory comments, all spoken in Spanish. Here's the thing... I'm a Latina, granted my paler complexion makes that hard to guess off the bat, but I've grown up in a Spanish speaking home and understood every single word that man said. I would never EVER step foot in this establishment again, even if you paid me, due to these derogatory remarks.
Now for Prince Charming and his judgmental comments below.... Gary J., you sir are a pompous, narcissistic, self righteous pendejo. I don't know where or how you were raised (maybe by wolves or people without manners) but to think anyone wants your opinion or review of their review but... stay in your own lane and continue to enjoy your lack luster food and service. read more