Great management company. Theresa and Maria are hard working and honest. They have been a pleasure…read moreto work with over the years.

We're in the market to move to lower-cost accommodations while hopefully remaining near downtown…read moreVentura, so while searching Craigslist today I found an interesting property that I wanted to get a look at before it got swooped up. I contacted the property manager, Theresa Parks, and got the keys. I liked the place, the price, and the location which was very close to the Main St. bars & restaurants, but unfortunately the kitty cats are personae non gratae. Too bad we couldn't work it out, but I still recommend giving Theresa a call if you're in the market since she's a genuinely nice & helpful person.

I am not a regular complaint letter writer. However, our experience as new tenants at Whitesails in…read moreOxnard has been so bad that I want others to know about it before they consider moving or buying here. The complex is nice, and unfortunately due to the recession, filled with renters. There are a lot of renters in this area due to the military - I should know, we're a military rental family too. We also own a home, so we're very good tenants (as it seems are others in our building). The way we have been treated by the property manager Lindsey throughout our move-in process and after, has been abysmal to say the least. She calls us "you renters" and says that renters cause all of the problems around here. That is her justification for charging $75 and a $500 deposit every time you need to use the elevator to move something in (it's pretty much the only way up). Of course, you have to notify them in advance because they hire someone to hang up curtains in the elevator to make sure it's not damaged. What is this, the Taj Mahal? The elevator has faux wood floors and plastic wall liners. We're still waiting on a refund of the $500 deposit from more than two weeks ago. I innocently (and I think nicely) approached her about moving a refrigerator in the elevator (which by the way, is the owner's) and was literally accosted this morning. I have never met someone who comes across so abruptly and defensively within the first 30 seconds of meeting them. Sorry, but if an HOA is going to hire an on-site property manager, I might consider hiring one with a better disposition toward those who are paying the bills (and her salary). She should be fired for her blatant rudeness and disregard for the happiness of her tenants (owners or otherwise).

I lived in a Walker and Paul managed property for the last two years. The customer service has been…read moreextraordinary. Denise always did what it took to make sure my family and I were safe and comfortable in the property. Sadly, the owner decided to sell or I would still be there for at least a few more years. Denise helped me then too, let me know with plenty of time before my lease expired that I wouldn't be able to renew and offered to help me find something else or discuss purchasing the property with the owner. Everything from beginning to end was stellar and I would rent another property from Walker and Paul without hesitation or use them as a property manager for my own rental property.

My family and I have been renting the apartment where we're at for 16 years, before they became our…read morelandlords we had an awesome landlord who was always there when we had a problem, we never and I repeat NEVER missed a month of rent all of a sudden when they came in somehow we were behind 2-3 months of rent. We wouldn't be living there if that was true, we would've been evicted! They're so quick to come and check to see if we're keeping the apartment complex clean, lord forgive they see a minor thing because they're so quick to send letters wanting an immediate response or "give up the apartment" yet, if we call them to come and fix something they LAG! My bedroom window has been broken for almost two months and they have done nothing, called them and left a very upsetting message, they called back asking for a timeline, a damn TIMELINE?!! Just come and fix the window. Honestly they're the worse.

ONE STAR IS OVER RATING THEM! I am part of a company that rents commercial space. How do I…read moresuccinctly summarize the incompetency of EVERYONE in this company. They can't explain their charges on an invoice, they can't correctly interpret terms in their lease, and they are to stupid to read a date and determine the last day of a rental agreement. Any issues in the leased space caused by their failure to maintain the building becomes the tenants problem. As an example, the ceiling wouldn't have caved in by rain water if you took some monthly collections (rent & CAM) and inspected and maintained the roof. So, the roof gets repaired and the tenant pays for it by a special CAM assessment. Take my honest advice, if you are even thinking about dealing with Hardy Moll Realty - turn around and run away as fast as you can!

For an agent that is representing an apartment complex that want people to stay there, sure has…read morecrappy customer service. Mike has a bad attitude and horrible customer service. First impression is everything. And you suck. Get a new agent!!!

Going on our 3rd year here. Lorena was very welcoming when we applied. She has always been a great…read moremanager. She really does try to keep this place ran well and keep her tenants happy. They stay up on preventative maintenance of the units. And anytime I've had to call maintenance for an issue, it has been promptly taken care of it. It's a pretty quiet place. The pool and spa are well kept. The landscaping around the bbq and pool area give it a relaxing vibe. The location is great- close to the beach and harbor- has a public launch dock across the way. Very convenient!

I've really enjoyed living here, the environment is always clean and well taken care of. It truly…read morefeels like a community where people are respectful and friendly. The management team is one of the best parts about living here. They're always helpful, quick to respond, and go out of their way to make sure residents are comfortable and taken care of. Communication is excellent; any questions or maintenance requests are handled promptly and professionally. Overall, it's been a great experience. The location is convenient, the amenities are well-maintained, and you can tell the staff genuinely care about keeping the property in great shape. I'd definitely recommend these apartments to anyone looking for a comfortable, well-managed place to call home!

I wanted to express my sincere thanks to Pacific Rim. I referred my cousin to them since he needed…read moreto find a new place to live. Upon the first call we spoke with Paulina, then Maria was in contact with my cousin to start the process on finding a home to rent. They were so helpful and on top of every email, text or question we asked. I was involved in the process when trying to help and all I have to say is 10 stars if we could. Such a great company, the owner really care about the business and so do they employees which shows.. Thank you again..

My Fiance and I were looking into renting a house from them and the woman who handled our viewing…read moreand who handled our phone calls was very unprofessional. It was not Glenda herself but a woman named Sarah who's every sentence started with " um" and who did not have the common decency to stay on the phone with me to explain why a rental was up on a website when it was not actually available the only thing she did say was that " the website was outdated and the owner didn't want to give up control, right now they didn't have access to it and she was extremely busy and had to go" I will never, ever rent from these people.

We have had a very negative experience with this management company and would not recommend them…read more Throughout our tenancy, we experienced ongoing maintenance issues that were never properly resolved--most notably the dishwasher, which never worked correctly despite repeated repair requests. The issue was acknowledged but consistently ignored or addressed with temporary, ineffective fixes. The most troubling issue has been the billing and invoicing upon our departure. Unfortunately, my father is very ill, and we needed to move out of the residence as soon as possible to be with him. After 10 years as residents--with repeated requests for carpet updates, virtually no repairs completed, and zero tenant issues--we believed the outcome would be more amicable. Charges, as shown in the attached documentation, appeared to change after the fact, and attempts to obtain itemized breakdowns were met with vague responses or no response at all. This felt highly unprofessional and, frankly, raised serious concerns about the accuracy and legitimacy of their billing practices. At move-out, we were charged $1,200 for "cleaning," which is completely unreasonable. After 10 years, yes, some light bulbs burned out; however, we replaced them. The unit was left in excellent condition and was professionally cleaned. The attached preliminary statement provides no detail or itemized explanation to justify these amounts. Requests for specifics were never received. Overall, this company demonstrates a lack of transparency, poor communication, and disregard for tenant concerns. Between unresolved maintenance problems and unexplained financial charges, dealing with them has been frustrating and stressful. I strongly advise others to proceed with caution and document everything if you choose to rent through them.

I rarely write reviews for anyone, but I truly want to write one for Esquire Management because of…read moretheir professionalism and excellent customer service. I have a rental property, and this company managed it for eight years. Throughout those eight years, they did an outstanding job--conducting annual inspections to ensure the tenants weren't causing any damage. Every month, they never tried to fabricate issues just to deduct money from the rent like some other management companies do. When I decided to take the house back, they handled everything thoroughly and professionally. They have a team of contractors, so whenever there's any damage to the property, they have the right people to take care of it. I also reach out to them for referrals to trusted vendors. Even though they no longer manage my property, they are always responsive, enthusiastic, and provide sincere advice whenever I contact them. Tracy Guillen, the owner, is someone I truly admire--she is truly exceptional. That's why I highly recommend Esquire Management if you're looking for a reliable and professional property management company in Ventura County. She is also an outstanding and knowledgeable realtor and broker. Additionally, a big shout-out to Janette and Ana on her team! Bests, Hang Nguyen and Phillip Le

I am currently working with Michele Losey on buying my very first home...wow...she is HANDS DOWN…read morethe best Realtor I have EVER worked with! She has helped me look at probably 40+ homes and has helped me with multiple offers. She is very smart and knows everything about the home buying process. Very flexible and responsive. She is very professional and will help you get the home of your dreams! A friend recommended her to me and I want to just spread the word about how awesome it has been to work with her on buying my first home :)

This is a good real estate company. You can trust Diane Kubiske with your real estate needs.read more

this is the best property manger i have ever had- adn i owned retns in 3 states with a dozen…read moremanagers---hertiage is by far superior in every category--i tried walker -paul, aa p m --which is in ventrua not ox- just po bx, had dealing with moll-- none can cpompare with dians's leagacy -amris ia superb--she know how to reat peopel number 1 -adn with grace and professionalism-- rsvp to your questions adn earns their fee not lie some lazy companies- she even was able to activate virus rent -- i can say enough about how well they perform - andi have had some problem tenants. excells