I had a wonderful experience working with Rincon Property Management…read more Before choosing a property management company, I spent a lot of time researching my options and had several conversations with Kenya. From the very beginning, he was patient, knowledgeable, and understanding. He recognized my hesitation about hiring a management company and never made me feel pressured. Instead, he took the time to answer my questions thoroughly and helped me feel comfortable and confident in my decision. Kenya connected me with Dio, who turned out to be an excellent fit for both me and my property. Throughout the leasing process, Dio was incredibly professional, responsive, and knowledgeable. He provided thoughtful recommendations, communicated clearly, and helped guide me through each step. As a first-time experience working with a property management company, I learned far more than I expected. The experience gave me valuable insight into leasing, tenant screening, documentation, and overall property management. What stood out most was the team's responsiveness and willingness to answer every question I had. They listened to my concerns, respected my goals as a property owner, and worked collaboratively to find practical solutions. I always felt informed throughout the process. Another reason I chose Rincon was that the company felt personal rather than transactional. While I haven't yet had the opportunity to meet the owner, Peter, I appreciated learning about his background as a Fire Captain with the Ventura City Fire Department. As someone in the medical field, I value professionalism, service, and integrity, and I felt those values were reflected throughout my experience with the entire team. It's also inspiring to see someone successfully managing properties while serving the community. I truly enjoyed working with Kenya, Dio, and the Rincon Property Management team. They are professional, knowledgeable, responsive, and genuinely care about providing quality service. I would not hesitate to work with them again in the future and would absolutely recommend anyone considering property management to give them a call, ask questions, and see if they're the right fit for your needs. Thank you, Rincon Property Management, for making what could have been a stressful process such a positive learning experience. I hope to have the opportunity to work with you again.

So far we have been extremely happy and at ease with Rincon Management…read more From finding great tenants quickly, making sure said tenant's necessities were met, assigning landscapers, and mitigating emergencies, they have made our life manageable by managing our property. When unexpected emergencies happen we are kept in the loop and issues are remedied promptly. Recently a neighboring condo had a snake bust one of our pipes. Luckily, Leo got on it immediately. He contacted the plumbing company who caused the issue and took care of our tenants by making sure there wasn't lingering water damage. During this whole process we received detailed updates along with photos of every part of the problem. Leo also approached us in a light way making this situation not feel like the sky was falling. We felt like we could ask questions or voice concerns without feeling like we were bothering anyone. We are so happy we chose this management company.

I can honestly say I had an amazing experience overall. A big thank you to Carlos for all his hard…read morework and support throughout the process. I can't wait to move in!

These guys are horrible. I applied for a two bedroom house that's been vacant for over a month. Me…read moreand my wife met all rental requirements yet they said they would not rent due to my wife having collections. I called and they told me that if I pay off my wife's debt And show receipt that would satisfy requirement. They completely lied. The two collections were paid off in full and we have receipts yet they denied us the rental wasted our time, broke real estate law, and lied. I am drafting a complaint for the border real estate and taking them to small claims for wasting my time and taking my application fee. If you want a bunch of losers that lie and take your money and don't even answer the phone for weeks when you are ready to apply go with these guys. Pathetic business.

Friendly / knowledgeable great guy (Doug ) to do business with handles Things quicklyread more

Very attentive and were able to help my mom with her residential rental properties right away…read more Highly professional and friendly.. highly recommend

Bruce found me a great tenant in a short time as well as tips about preparing the house for rental…read more The process was so smooth. I highly recommend.

A great property management company, I have relied on them for the past 11 years…read more M.M.

Love them! Michelle Is the best and we're so grateful to…read moreRent from such an awesome property management company! Best in Ventura for sure!

Had a great experience, the owners and new manager are very friendly and professional. They make…read moresure repairs are done as quickly as possible.

Great management company. Theresa and Maria are hard working and honest. They have been a pleasure…read moreto work with over the years.

We're in the market to move to lower-cost accommodations while hopefully remaining near downtown…read moreVentura, so while searching Craigslist today I found an interesting property that I wanted to get a look at before it got swooped up. I contacted the property manager, Theresa Parks, and got the keys. I liked the place, the price, and the location which was very close to the Main St. bars & restaurants, but unfortunately the kitty cats are personae non gratae. Too bad we couldn't work it out, but I still recommend giving Theresa a call if you're in the market since she's a genuinely nice & helpful person.

I saw Stephanie today, I personally went to her office to give her a Christmas gift. I did this…read morebecause I appreciate her so much. In looking for her new address I happened to read a negative review on yelp. This review was so contrary to my lengthy experience that I told her I was going to write up my own review of Paradise Property Management. Stephanie manages a number of our properties in Ventura. When I first met her I was immediately impressed with her positive attitude...and over the years this hasn't changed...and this is so important in a management company. Stephanie has proven to be an amazing asset to our life. Why? Because I no longer worry about things I used to worry about. Stephanie has good judgment; she is responsive and compassionate to our tenants, which is very important to me. Her reporting software is better than others we receive from other out of state property managers. Stephanie Brown is a jewel! I would highly recommend her to anyone... in fact, I'd give her six stars if I could!

If you're considering turning your family home into a rental and want a management company that…read morewill, in my experience, run it into the ground and hand it back to you filthy, neglected, and with no deposit money left to address the damage, then Paradise Property Management--and specifically my interactions with Stephanie then look no more. Our SFH in the Pierpont area has been in the family since the 60s. It became a rental in 2006 with the long-term plans of coming back. When that time finally came, I walked into what felt like a shock: our home was returned in a state of total disrepair, far beyond what I ever expected after 15+ years of professional management. To make matters worse, I later learned from my parents that the previous tenants had received their full deposit back. Let that sink in: after more than a decade of management, the property was returned dirty, damaged, and badly neglected--yet, according to what I was told, no deposit money was retained to address any of it. For me, that alone is enough to take Paradise Property Management off anyone's list. When I reached out to Stephanie to discuss what I found, the response I got felt defensive, combative, and lacking any acknowledgment of responsibility. There was no constructive conversation, no ownership, and no willingness to resolve anything from my point of view. A deal was struck later to send cleaners in on their dime, but clean doesn't fix a laundry list of items to be repaired. (garbage disposal inop, bathroom vent fan inop, list can go on) I have been rehabilitating this house ever since, and I've waited far too long to write this review. If my experience can save another homeowner from going through the same disappointment, then at least some good can come from it.

I had a pleasant experience with Oak Tree for most of my tenure of renting. However, my rent was…read moreraised after only one year with justification being "Thats normal in California." Well, I didn't get a raise so that didn't go over well with me. The second and most frustrating event was upon move out, I was told I had to pay to have the valet professionally cleaned or they would deduct $300 from my deposit. The carpet in the unit was long past it's shelf life and it showed. The owner was very cheap and didn't want to have that nor the broken blinds replaced. The carpet was not worth the money I had to pay to have it steam cleaned. The contract used the generic verbiage "surface oil" which basically equates to - if you've ever walked on the carpet. I implore others to search for another management company.

I called to inquire about a rental property and seeing it on the weekend. I was told "we don't…read morework on the weekends." Okay first of all as an owner of a property elsewhere if my property manager told me they weren't available to show properties when someone from out of town needed to see it I would be wondering if they had my best interests in mind. So I worked out my schedule to be in town again during the week and called back. I was then told "we already have an application. Call again tomorrow and maybe we will decide to show it again if that doesn't work out." Just an attitude of they're doing you a favor. Now that I know how they handle rental inquiries I'm not sure I would want to be a tenant in one of their properties.

Empire has been managing my properties for years and I can't say enough. They keep my places in…read moregood shape.

Been trying to get a hold of someone. No one responds, I have business partners that want to lease…read morea commercial space. I definitely recommend going somewhere else. Communication is absolutely terrible.