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    Lordco Parts

    3.0 (1 review)

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    Ralphs Pick N Pull

    Ralphs Pick N Pull

    (6 reviews)

    I've been going to this place for years and have read so many bad reviews, but until now I have…read morebeen lucky in that I had positive experiences. Well, that was then... Today, I phoned them up to see if they had a car that I needed parts from . They informed me that they had one single car, which was the exact model/trim I was looking for. I drove an hour to get there and upon arrival, confirmed again with the guy behind the counter that the car was there before I payed their yard access fee. He told me it was indeed there and then told me the location in the yard where I could find it. I payed the fee, entered the yard, and proceeded to walk around for twenty minutes looking for the car, without success. I also stepped in a large puddle and soaked my foot right through. I returned to the counter and asked the guy again to confirm where in the lot the car was located. Yes, I was looking in the correct area. Then, another guy who overheard the conversation said that they had "pulled" the car, which meant that it was already gone. The first guy just shrugged his shoulders and ignored me from that point onwards. I was not offered a refund of my yard fee. I spent the drive home stuck in stop-and-go rush hour traffic, cursing that place and its employees and thinking of my soaking wet foot. An entire afternoon was wasted thanks to these morons, in addition to the yard fee, not getting the parts i needed, and gas money there and back.

    This is a form of entertainment for me & my wife. It costs a dollar to enter the yard & you must…read moresign a waiver not to sue if you get hurt. Its an auto wrecker & it could be dangerous but its also an afternoon of adventure & bargain hunting especially on their half price weekends that they sometimes advertise on the radio. Im not a mechanic so I m not going to yank an engine or transmission to put in my vehicle but more innate parts like body parts seats tires I can tell its quality & I could save some money by purchasing it here over the dealer or after market supplier. I took one star off for them charging a buck per person even for my wife who doesnt do anything but ask me questions & bring me a wheel barrow for me to haul my finds. Its much more neatly organized & the ground has gravel & not mud. And like the old days I show them my tool bag even though I dont have to just out of habit when I use to come to all the wreckers on scott road. Lots of fun & nostalgia for me plus its cheaper than a movie.

    NAPA Auto Parts - NAPA Surrey

    NAPA Auto Parts - NAPA Surrey

    (2 reviews)

    Napa's Surrey BC location gets 5 stars for their great customer service. . …read more I wanted to write a positive review to reflect the great customer service I experienced. The staff at this location were wonderful and the extra assistance truly made a difference in my day. I had a wonderful customer experience with this Napa location. They assisted me above and beyond expectation. I highly recommend this company.

    This place is a complete disaster. The people that work there are inconsiderable, and extremely…read morerude. I don't go to a auto parts store to get advice from a woman, that works in retail. (sorry, but guys don't care for a womans opinion, its like a guy telling a chic what kind of purse to buy) The guys that even work there, think they got it figured all out, they are retail staff and have a bad attitude. They think that they have degree in auto mechanics when they get paid a few peanuts to scroll on a computer, clicking on links to order parts. I have been a customer at Napa for a VERY long time. I happened to stumbled in this store since I was in the area, and I STRONGLY ADVISE YOU TO GO TO A DIFFERENT ONE. these people are a joke. As a matter of fact, there customer service was so poor, I will be reporting them to head office, and further my actions. No need to treat a customer like the dirt on the floor, go get a job flippin burgers if you cant deal with the heat. i wont ever go back to this location. the people are really pathetic.

    Lordco Parts - autopartssupplies - Updated May 2026

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