Pam's been taming my mane for nearly 15 years. I always know that when I come for a cut and highlight (yes, it's happening, but Pam does wonders at hiding the little gray mice that keep creeping into my roots.) I'll walk out looking haute! She's reliable, accomodates your schedule, absolutely reasonably priced and always, ALWAYS does a terrific job. This last time I saw her I wasn't really sure what I wanted so I just told her to make it up as she went along. As you can see from the included picture: Another haircut well done. Reading the review of L.F. made me think that she had some weird, personal issues and spends way too much time worrying about her hair. In fact, if you bother to look at L.F.'s profile you'll see she has only written one review and she uses it as a platform to whine about her "bad" haircut. Not much of a reliable testimony. L.F: Girl, you've got zero cred. read more

Loose Ends - Another great haircut thanks to Pam! - Hair Salons Near Me - Novato, California

I am very picky and I've wanted to get permanent eyebrow make up for a long time. I've searched a lot but couldn't trust anybody, until I saw one of my friends who had her eyebrows tattooed. I was like... WOW!!! If I didn't know her I couldn't tell that those weren't her natural eyebrows! She referred me to Shadi, and said she is an artist and she knows what looks best on you. Finally, I felt confident enough to give it a try. Now, I am so happy and satisfied by my new look! I am glad that I found her and I am planning to have my eye and lip liner tattoo done by her. By the way, I thought it was going to hurt a lot but after she numbed me I felt no discomfort or pain, and her touch was so gentle. I highly recommend her!!! read more

So far so good! I gifted my already-beautiful partner a Groupon for some permanent makeup back at Christmas so she could get some permanent color on her eyebrows and never have to fuss with the pencil again. I only partially used her as a guinea pig because I'm interested in getting upper eyeliner for those IDGAF days that I roll out of bed and get moving- which as of late, is every day. Shadi is a very gentle soul with a great eye for detail. She is an artist of many media, so my anxiety was manageable as I sent my partner in to permanently change her face. I don't know just how anxious my partner was; she undoubtedly put on a brave front to spare me added anxiety, but when she came out, I still couldn't read how she was feeling. In the hours following the tattoo work, she hopped the fence between loving her new look, and feeling worried that the brows were not 100% even (she's got an obsession with a very unnatural amount of symmetry that we often argue about). As the brows healed, she grew more comfortable with them- the color is exactly the natural color she needed, and while we will be back to get them touched up, the shape is very flattering and natural as well. I'm still on fence about getting eyeliner done, but if I were to do it, this would be the place I'd give my business to. Either way, we will be back. If I can handle the idea of a few days of itching eyelids, I will happily make the move! read more

Very unprofessional place. Nobody cares about anyone. My wife had made an appointment and we drove all the way from SF and nobody was there. Shadi Monfared has absolutely no customer service or care. She didn't show up for her appointment and didn't care. She called my wife and didn't say sorry, and made lame excuses way she didn't keep her appointment. UNPROFESSIONAL VERY BAD SERVICE AND HORRIBLE CUSTOMER CARE! read more

I was very nervous but Shadi Monfared did a GREAT job on my eyebrow permanent makeup! She got the color and shape perfectly and I've received tons of compliments. The procedure was quick and not nearly as painful as I was fearing and they healed up quickly. Best of all, I had purchased a 'deal' and got this service for almost a quarter of regular price.. and I never felt treated any different than a full paying customer. read more

Shelly has done my hair for several years - she's friendly, cheerful, professional and just a really nice lady. Very flexible and accomodating, and she does nails too! read more

What a great local hair salon! I am so glad that I found Shelly. From the moment I sat down in her chair and she asked me what I wanted my hair to look like, I knew her experience and expertise would give me the results I wanted. She listened carefully explained my options for highlighting my hair that currently had permanent color on it. We came up with a solution to give me a more natural look and still camouflage the gray hair and add dimension. Throughout the process Shelly was friendly, personable, and make me feel comfortable. I was impressed with how quickly she worked, applying foil highlights as well as temporary dye to the sections not highlighted. And the results are spectacular, my hair looks beautiful and natural once again. I highly recommend this salon, especially to moms like me who appreciate luxury but also value their time. read more

Cosmetic Tattooing - I have seen Michelle twice for cosmetic tattoos and am very pleased with the results. To put this into perspective.... I first had my eyeliner done at one of the top rated (and overpriced) places in the city. I went back 3 times for touch ups only to be left with gaps and spaces where my eyeliner had come off. I still wanted my eyes tattooed, but was very apprehensive based on my other experience. How could I go to this small place in Novato when the "best" didn't work for me? Well, put your judgments of a small salon aside because Michelle gets the job done. So far she has done, 1 session on my lips & 2 on my eyes. She has done quite a bit of correction and its looking very natural. I am getting addicted. Can't wait for my next visit! read more

I love loose ends! Everyone is friendly, its clean and nicely decorated! Lots of parking and nice lighting! Love this place and the ladies that work there! read more

Wonderful and friendly atmosphere. I only get my eyebrows threaded here and the attention to detail is incredible. My eyebrows always look amazing. Literally my favorite place to get my eyebrows done. read more

Shelly has been styling my families hair since 1996. She has helped me through all kinds of hair problems and has always done it with a smile. The shop itself has very fun, nice and friendly people working here for as long as I can remember. It seems most of the women on my street go to Shelly. Sometimes we even have back to back appointments and don't even know it.. Great place to get her hair styled...... read more

Pam Smith has been cutting my hair for a few years now. Never once I have I left thinking "urge". It's always a good hair day until I need another appointment for color. My haircuts always stay great looking for at least 6 weeks - now if my grays stayed away for as long! The salon is relaxing and welcoming. read more

ok, so i'm a guy and let's face it, cutting a guy's hair isn't rocket science (unless you have to do george michael's hair...) but pam gives me great haircuts and she does it quickly (guy's love quick for haircuts) and nicely (it takes five years off my looks imho!). i have been going to pam for over three years now and the only complaint i ever had was a crooked sideburn (which she promptly corrected). i could get my hair done more cheaply at some chain but there is no comparison between the two. so this saturday, i'm off to loose ends to look five years younger while wifey is away for the weekend! read more

Shelly has been doing my hair for over 20 years. She has also done my nails.she is great at what she does. She is very personable and a happy person. No one does highlights as good as her, i have moved out of the area and can't find anyone to do highlights like Shelly. I can't wait to go back to Novato and have Shelly do my hair again. read more

I love Pam! She has been highlighting and cutting my hair for 10 years. She is very personable, talented and makes herself very available to her clients by being responsive and flexible. Her color work is excellent and reasonably priced for her level of skill. Even though I have kept my color relatively consistent over the years, I still get compliments on it regularly. As far as my hair goes, Pam probably knows me better than I know myself. She always closely follows my direction, and will gently talk me out of anything she knows I'll end up disliking. I trust her implicitly! read more

Shadi did the permanent makeup on my eyebrows and she was awesome!!! She was patient, professional, and obviously highly experienced. She got the shape and color PERFECT. Seriously some of the best money I've ever spent. read more

Marie Perez at Loose Ends is great. I have had her for a hair stylist for years and she does her job to perfection. I highly recommend her. Her prices are very reasonable. read more

I have known Pam for many years, she does a wonderful job on my hair, I tend to wait too long for my haircut so when I leave out of there I feel great, she calls it my grown up haircut! read more

Shelly is a complete professional! She starts our appointments asking what I'm looking for. After our discussion, she checks in with me while cutting my hair to make sure she is on the right track. It is always a seamless chain of events when I'm in Shelly's hands. I always get glowing compliments on my hair after seeing Shelly. Her extended effort is always appreciated. Shelly is not allowed to move her business from Novato, otherwise I will hunt her down! read more

I am so glad I find you guys. I Did keratin with shadi. She is gorgeous and did great job. It was worthed to come all the way from Tiburon. I am sure I'll see you soon.;)) read more

Moved to Novato in July of 2013. A lady recommended "Loose Ends" and I absolutely love it there!! I have referred many people and they are as happy as I am. read more