I love Elliotts fine jewelry! I've been married for over 25…read moreyears and I have purchased many beautiful pieces of jewelry for my wife from this great little store! What I like best is that they are very knowledgeable and helpful. They will help you find an usual and Custom type piece. On rare occasion when I have brought a piece back for exchange they have been extremely kind and willing to try and please me with different options. No wonder this business has been around for over 70 years. They know what customer service is all about! I very highly recommend them. I give them five stars! Dan McDaniel

I heard about Elliott's from two different people that have spent almost 20 years in Mobile area…read more For these people (that I trust and respect immensely), Elliot's has been the jeweler's that they go to for any jewelry repair or resizing. I was more than impressed with the customer service and repair done on my items at Elliot's. My own personal experience is worth a 10 star review. My in-laws gave me a 50 year old ring, very beautiful and big. Elliot's not only resized it but they took incredible care of this delicate and sentimental piece and have done an astonishing job giving it a second life. The second item I had asked to be worked on is an earring that they were able to turn into a pendant. Thank you to everyone at Elliot's! I can't wait to recommend this business and come back for a Mobile momento. Anna Williams

We bought our wedding ring and bands and couldn't be more pleased with the service we received…read more Quality diamonds and prices. Richard is very personal and detailed. We've used him for repairs also and I'll never go back to the mall!

Bosco has been around for several years. Every time I have been there he has been friendly helpful…read moreand certainly not like those snooty jewelers you see at the mall. If you don't see something in particular he most likely can get it for you. I highly recommend him!

We dropped my wife's rings of to get sized and one plated to Mach the other they had a great price…read moreand told us it would take three weeks and be ready on a Tuesday. That Tuesday came and my wife called about her rings and was told the jeweler was back up and the rings would be done that evening or the next morning. So she called back Wednesday at 12 to get an update and the jeweler had a rude comment saying that he can't work on the rings if he was always on the phone with her. So I then called them and there was zero communication when I got on the phone with them I just wanted a new eta because I understand getting backed up just wanted a new time line and I wanted to know what the progress of the rings were. I was given no answer except the rings will be done when they are done or I could get a refund. We had a photographer lined up for the weekend because we expected the rings to be done and we have now wasted three weeks and have to fine a new jeweler. I just didn't trust them with my wife's great grandmothers ring that is 103 years old if they couldn't tell me what had been done to the ring and were rude when we called the day after they said they were going to be finished on.

I took in a two wedding bands. One belonged to my grandmother (it is actually her ring and my…read moregrandfather's ring combined into one after his passing) and the other is my father's (their son.) I had a vision of how I wanted to combine the rings into one so that I could wear it. The kind people at Hayes listened to what I wanted, we talked it through, and they made it happen to perfection! I could not be happier with the piece of family history I can now proudly wear and bring a piece of my grandparents and parents love. Its like having them with me everywhere I go. The price was fair and the work was completed well before the requested time. Thank you all for making my heart smile!

We recently bought a ring in an estate sale. I had emailed Zundel's asking if they would be able to…read morereset the stone for me. Mr. Bill Zundell quickly replied (within a day) saying it shouldn't be an issue. About four weeks later the ring came in, I took it to their store and told them I wanted a thin gold band. I am not overly familiar with jewelry, but they quickly took me to show me examples, recommended four prongs (instead of six - to show off the stone), had my ticket written up and price estimate all done in less than 10 minutes. To me, this was a perfect experience. I knew what I wanted, just needed a little bit of guidance, and didn't want any sales pitches for a more expensive band. My ring was ready within 2 weeks and it couldn't be more perfect. We also thought the price to remove the stone and reset it, including the price of the setting was VERY reasonable. Now that we've upgraded my engagement ring, I'll need a new wedding band. We'll definitely be getting it at Zundel's.

Cami was excellent with starting a registry at Zundel's. She spent time walking through ideas and…read morewould share various pieces with us. She took time to get to know what I liked and added similar items that she knew of online to our registry. Excellent experience! Thank you, Cami!

In love with this place!! My boyfriend and I came to look at engagement rings and they were great…read more Chloe made the process so fun and less intimidating. They all have such warm personalities. We feel good spending money here and will definitely come back :)

Five stars are not enough for this great family and business. I've done business with them for over…read moretwo decades. Not only first class in presentation but helpful to share in their years of gaining knowledgeable. I buy all my jewelry from these folks for my wife of 44 years. I've traveled the world and bought jewelry in some amazing places but my serious stuff is right here. Why? Their quality is the best and I know I can completely trust them. They have great style too.

Dropped in for a tennis bracelet repair. It did not require soldering and Mr. Cauley repaired it…read moreon the spot. Very professional & kind! Thank you so much!!!

John did an amazing job turning my mother's rings into earrings for me and my daughter.read more

I got this beautiful necklace for my birthday today! Thank…read moreyou Lou's! I was over the moon to receive this lovely gift!

Wonderful customer service!!! Used them for years and they never disappoint. Easy to talk to so you…read moreget EXACTLY what you want! Family owned and operated. Custom designed my engagement and wedding rings! They even do layaway!

Amazing experience!! Andrew is an amazing salesman, he really knows his job and loves to get to…read moreknow his people !! I wouldn't have wanted anyone else to help me and my s/o in this journey !!! Thank you Andrew !!!!

Visited to have some jewelry appraised and for some repair estimates. The staff seemed very…read moreknowledgeable and were very friendly/helpful.

Zales exceeded my expectations. I saw this location had one star so I was iffy about going into the…read morestore. Against my reluctancy I went anyway and was helped by a nice gentleman. Pros: The sales associate was very helpful in helping my choose the right gift for love. He ended up loving the gift. The sales associate even wrapped the gift for me. He took his time and listened to my needs. He built rapport to close the sale. Cons: When I initially walked into the store the other 2 associates didn't acknowledge me or even my presence and say they would be with me shortly. Thanks to making the occasion special. I will be back for future purchases.

i was very happy with everything, the whole team at Zales make the process very simple and…read morestraightforward. I've been there for multiple mothers day presents and for my personal jewelry, and they are are super friendly and helpful. Highly recommend. Thanks again to the team at zales

Fixed while I waited. Been using him since I arrived here…read morein 2008. Always do a great job. Will always return for any watch related repair.

Low-key rude and arrogant. They hate working on sterling silver. And if you don't want your dogs…read moreinteracting with the public, then when customers come in put your dogs in the back and that way, you don't have to worry about it. With the airs these two put on, you'd think you're at Bulgari or Cartier in NYC, except I doubt an actual jeweler would have dogs loose in the establishment. I ain't got no time - and no chill - for being talked down to. Go elsewhere, is my advice.