We bought our wedding ring and bands and couldn't be more pleased with the service we received…read more Quality diamonds and prices. Richard is very personal and detailed. We've used him for repairs also and I'll never go back to the mall!

Bosco has been around for several years. Every time I have been there he has been friendly helpful…read moreand certainly not like those snooty jewelers you see at the mall. If you don't see something in particular he most likely can get it for you. I highly recommend him!

We dropped my wife's rings of to get sized and one plated to Mach the other they had a great price…read moreand told us it would take three weeks and be ready on a Tuesday. That Tuesday came and my wife called about her rings and was told the jeweler was back up and the rings would be done that evening or the next morning. So she called back Wednesday at 12 to get an update and the jeweler had a rude comment saying that he can't work on the rings if he was always on the phone with her. So I then called them and there was zero communication when I got on the phone with them I just wanted a new eta because I understand getting backed up just wanted a new time line and I wanted to know what the progress of the rings were. I was given no answer except the rings will be done when they are done or I could get a refund. We had a photographer lined up for the weekend because we expected the rings to be done and we have now wasted three weeks and have to fine a new jeweler. I just didn't trust them with my wife's great grandmothers ring that is 103 years old if they couldn't tell me what had been done to the ring and were rude when we called the day after they said they were going to be finished on.

I took in a two wedding bands. One belonged to my grandmother (it is actually her ring and my…read moregrandfather's ring combined into one after his passing) and the other is my father's (their son.) I had a vision of how I wanted to combine the rings into one so that I could wear it. The kind people at Hayes listened to what I wanted, we talked it through, and they made it happen to perfection! I could not be happier with the piece of family history I can now proudly wear and bring a piece of my grandparents and parents love. Its like having them with me everywhere I go. The price was fair and the work was completed well before the requested time. Thank you all for making my heart smile!

We recently bought a ring in an estate sale. I had emailed Zundel's asking if they would be able to…read morereset the stone for me. Mr. Bill Zundell quickly replied (within a day) saying it shouldn't be an issue. About four weeks later the ring came in, I took it to their store and told them I wanted a thin gold band. I am not overly familiar with jewelry, but they quickly took me to show me examples, recommended four prongs (instead of six - to show off the stone), had my ticket written up and price estimate all done in less than 10 minutes. To me, this was a perfect experience. I knew what I wanted, just needed a little bit of guidance, and didn't want any sales pitches for a more expensive band. My ring was ready within 2 weeks and it couldn't be more perfect. We also thought the price to remove the stone and reset it, including the price of the setting was VERY reasonable. Now that we've upgraded my engagement ring, I'll need a new wedding band. We'll definitely be getting it at Zundel's.

Cami was excellent with starting a registry at Zundel's. She spent time walking through ideas and…read morewould share various pieces with us. She took time to get to know what I liked and added similar items that she knew of online to our registry. Excellent experience! Thank you, Cami!

In love with this place!! My boyfriend and I came to look at engagement rings and they were great…read more Chloe made the process so fun and less intimidating. They all have such warm personalities. We feel good spending money here and will definitely come back :)

Five stars are not enough for this great family and business. I've done business with them for over…read moretwo decades. Not only first class in presentation but helpful to share in their years of gaining knowledgeable. I buy all my jewelry from these folks for my wife of 44 years. I've traveled the world and bought jewelry in some amazing places but my serious stuff is right here. Why? Their quality is the best and I know I can completely trust them. They have great style too.

Dropped in for a tennis bracelet repair. It did not require soldering and Mr. Cauley repaired it…read moreon the spot. Very professional & kind! Thank you so much!!!

John did an amazing job turning my mother's rings into earrings for me and my daughter.read more

My husband took my original engagement ring, which we purchased in Brooklyn from a designer out of…read moreNew Zealand & replaced the sapphire that fell out of the ring, with a beautifully set diamond. Goldstein's set the diamond, in my opinion, better than the original designer. Also, the ring & band are both white gold & even upon receiving the rings new, they always had a slight yellow tent. Goldstein's magically cleaned the engagement ring & if sparkles like never before. As you can see in the photo, I'll be dropping by Goldstein's as soon as I can to have them clean my band so it matches the engagement ring. I'm excited to talk to one of their designers. I'm definitely a new, happy customer.

Visited to have some jewelry appraised and for some repair estimates. The staff seemed very…read moreknowledgeable and were very friendly/helpful.

Took some silver bars in and was offered $20 below spot. Will not go back. I could see a couple…read moredollars under but not $20. If you are trying to sell gold/silver I would not recommend Loop.

Nice service and a good selection with decent pricing. I would recommend this business if you're…read morelooking for quality coins.

Zales exceeded my expectations. I saw this location had one star so I was iffy about going into the…read morestore. Against my reluctancy I went anyway and was helped by a nice gentleman. Pros: The sales associate was very helpful in helping my choose the right gift for love. He ended up loving the gift. The sales associate even wrapped the gift for me. He took his time and listened to my needs. He built rapport to close the sale. Cons: When I initially walked into the store the other 2 associates didn't acknowledge me or even my presence and say they would be with me shortly. Thanks to making the occasion special. I will be back for future purchases.

i was very happy with everything, the whole team at Zales make the process very simple and…read morestraightforward. I've been there for multiple mothers day presents and for my personal jewelry, and they are are super friendly and helpful. Highly recommend. Thanks again to the team at zales