I just picked up my truck after some fairly extensive repairs, and I'm genuinely impressed with the…read moreteam at Caliber Collision. While a couple of minor details weren't addressed initially, I had a conversation with the General Manager who was both professional and reassuring--he committed to making things right, which I greatly appreciate. Throughout the repair process, communication was excellent. I was kept informed at every step, which really helped build trust and ease any concerns along the way. I dropped the vehicle off in Roseville, and the work was completed at their Loomis location--likely the reason for a few small oversights. That said, the overall quality of the work is outstanding. My truck is black, and anyone who owns a black vehicle knows how unforgiving the color can be--yet the finish looks fantastic. There are still some minor issues needing attention, but I'm confident they'll be resolved soon, as promised. Bottom line: I wouldn't hesitate to return to Caliber for future repairs, and I absolutely recommend them to others. Their professionalism, craftsmanship, and customer care truly stood out. Stand outs: Mike Privitt Service advisor 279-279-7228 Brenden Coach General Manager

After my wife and I were rear ended in a hit and run collision, we turned to Caliber Collision in…read moreLoomis for repairs, on our son's recommendation. Well, they exceeded our expectations. From start to finish, their team showed professionalism, empathy, and clear communication. They kept us updated throughout the process, honored the original cost estimate, and delivered the car back to us on time. What truly impressed us was their attention to detail: our car was returned to us fully repaired and thoroughly cleaned, inside and out. At a time when we were emotionally overwhelmed, their team made things easier for us. Their excellent craftmanship and care helped restore, not just our car, but a sense of normalcy back into our lives. We're incredibly grateful to their management team and highly recommend them to anyone looking for a trustworthy, high quality repair facility!

Kniesel repaired my Model Y Tesla after I rear ended a truck. I had some ugly damage on the driver…read moreside front bumper, plus, several new alerts on my screen came up after the accident. Kniesel's quality of work was excellent. I was informed regularly on the progress of the repairs and I was encouraged to ask questions. Kniesel's staff (Summer was great to work with) were kind and professional, treating me with respect and as a valued customer. Kniesel worked with my insurance without any problems. When I went to pick up my car, it was repaired so well that I felt I had a new clean car! Plus, all the electrical and programing issues were cleared. Getting my car repaired at Kniesel's is a great value.

I can't say enough great things about Kniesel's (Loomis). For starters, they did an incredible job…read morein every way. There is no way you could tell any work had been done. My car got hit only after a couple of weeks of purchasing it and the car looks like it came off the showroom floor. They really have pride in their work and go out of their way to make sure customers are happy. The person who was assigned to me was Edwin who was outstanding. He always got back to me when I had questions and kept me updated on the process. As a bonus, he even helped me with a rock chip that had nothing to do with the repair. Everyone at Kniesel's was super friendly even though I pestered them with calls about timelines. I've been to a lot of well-respected body shops and from my experience they are the best. I highly recommend them.

Collision Pros did an amazing job repairing my door so fast! The quality of work is a 10 out of…read more10--it looks perfect. Madison was absolutely wonderful and went above and beyond to help get everything done quickly and smoothly. Great customer service, excellent communication, and top-notch work. I highly recommend Collision Pros!

Easy to work with. Great communication. Competitive pricing! Hopefully we don't ever need them…read moreagain but if we need repair work they will be our go to.

Super easy to work with and no pressure at all. They were flexible with dates that worked for me to…read morefix two of my doors that had big dents (from me turning into a flatbed trailer) and you can't tell at all! Great work.

First off, I won't be responding to any responses or messages from this review…read more Tuesday evening, a call went out on the radio for assistance for a vet whose car had broken down and was stranded out by Sacramento airport. We got a tow (A1 towing by the way.) to my husband's next job site. Patrick gave us a call the same night, having heard our request on the radio, and offered, amongst other things, to help fix the car, free of cost. And since our car is literally our lifeline right now, that if the car was beyond fixing (or it would cost too much to fix), would set us up with something cheap we could make payments on. Here comes Wednesday... Patrick sends a mechanic out to look at the car, and help us out with food for a couple days since the start of the job site got delayed and my husband gets paid daily. Mechanic runs the OBD reader, replaced the sensor the OBD reader flagged and the battery since it couldn't be saved, said everything else looked fine (husband also looked at the OBD reader so can confirm they weren't hiding anything at the time). The car was overfull of oil, so he spent a while longer trying to get oil drained out of the car, thinking 1. That might be why the car still won't start and 2. If we DO start the car - SPECIFICALLY (this is important later) - so we wouldn't cause so much pressure the head gaskets blow. NO MENTION that they might already be blown. NO SYMPTOMS either. The last thing the mechanic said to us on Wednesday was, "I'll see you tomorrow." (He had to come back with a specific tool to get the oil filter out to drain the excess oil. Once again, his diagnosis had nothing to do with the head gaskets.) Come Thursday morning, we shoot both Patrick and the mechanic a text so we can plan for the day, try to find some place cool to settle until the mechanic came back by. (The day before the mechanic had shown back up with the part without calling to tell us he was on his way, so we wanted to make sure we were there when they showed up.) Hours went by. My husband left several messages for the mechanic and Patrick throughout the day. Grateful, but confused. Literally told them if there isn't anything they can do, to at least let us know. Fast forward to Friday afternoon. We get back in touch with the radio station. It took him a few hours to be able to get in touch with the mechanic. The mechanic then told the DJ, 48 hours after telling us "see you tomorrow" and then ghosting, that it's a blown head gasket and there's no more they can do. Oh, and by the way, Patrick is now out of town. We still haven't heard a single word from either of them. We appreciated the help. We really did. We still do. But I can't imagine a more unprofessional way to conclude business with somebody. Especially a veteran. Based on this interaction, they show themselves to be unprofessional, unreliable, and untrustworthy. There will be more work to be done on the car, and on future cars. They just lost years worth of potential business. I count myself lucky this was a comp job and that I didn't loose any money at their hands. Still very grateful for the assistance they DID provide, but it was a mockery of generosity. NOTE: I do remember the name of the mechanic, but as I'm certain his involvement in this fiasco was all Patrick's doing, I'm not willing to put him in the spotlight.

Oh no...late review, but they were the best in helping my mom find a replacement side mirror and…read moregetting it replaced after her accident. Highly recommend!

Great service, I was worked up over a recent accident that had just occurred earlier in the day and…read morethe staff was professional and very understanding of my situation.

The manager Cody really took amazing care of my vehicle when I was rear ended. The repair was…read moresmooth with top notch communication and quality repair and paint work. He also did a self pay repair to some unrelated damage and gave me a great deal. The repair was done in less than a week and looked phenomenal when I picked it up. Will definitely be using Bob's for all future repairs.

Definitely Recommend Smithcraft, they were on top of it and straight to the point. My car looks…read moregreat! Dave is a nice guy with a great friendly personality, thanks guys!

Smooth service, great communication- would definitely recommend to anyone looking for a body shopread more

Had an issue with a hood that needed painting. Called around and found that doing something this…read moresimple was crazy expensive and the bigger shops would have done an ok job vs. this place. They were super nice, took care of what I needed and the job turned out better than I expected! If you want quality and a job well done, I would call these folks and get scheduled!

I can't say enough good things about the team working there. Dan was exceptional at keeping the…read moreproject on time and saving us money where he could. I definitely recommend them. Eric C

They ordered a part for my car after looking at the vehicle. This part then had to be painted so it…read morewas about $450 all together. They get the part, I drive an hour to bring the vehicle there, they try to put it on and it's the wrong part. They then order the right part and then tell me I have to pay an additional $150 for the new part even though they are the ones that messed up and ordered the wrong part. Anita (front desk) is a very nice person which is why I left 2 stars. She apologized to me for ordering the wrong part and that it was her mistake. She told me they ordered the correct one and that she would talk to the owner about not having to pay the additional $150 for the new part. I called her back about scheduling and I assume the owner did not want to take fault and eat the $150 so she shifted the blame to the person at Toyota that she called to order the part from and I was charged the $150. Wasn't worth arguing about as I needed the vehicle to be safe to drive and decided to leave a review instead. The service was very fast but not taking accountability or providing any customer service on a mistake that they made, left a bad taste in my mouth.

Alex was excellent! He made the dent go away and make it look like it never happened! Would…read moredefinitely recommend him!

Alex is a professional in his field and a pleasure to work with. My Tundra had a dent and scraping…read moreon the rear quarter panel and bumper. He replied to my text promptly and when I called to follow up, he was able to make the repair happen quickly and in my availability. I am very happy with his work and ability to make the dent disappear. Thank you Alex for undoing the damage and making it look good again.

For the past 20 years I have take my car to the dealership for repairs as I always want it done…read moreperfectly and a lot of the time it is under warranty. I recently received a quote form the dealership on a repair my car needed and it came in higher than I thought was fair. Because of that I did some research and found Paul 777 Auto Repair. I was greatly surprised, the quote was well below the dealership and they did the work exactly as stated and on time. They found a few small things along they way that also needed repair and priced those items very reasonably also. I have my car back and it is running perfect, I will come back if I ever need service in the future. Thank you!

I got an installation of new fog lights in my Grand Highlander. Paul gave me a new customer…read morediscount with a reasonable price. They had a bit over the scheduled time frame, but I got a flawlessly work done. The mechanics, Grasby (I hope I spelled it right), did a very detailed work on it. He even explained what and why while he was working on. As I saw during the waiting at the workshop, Paul and his team are so friendly and professional. You can rely on them.