Absolutely terrible experience. I had been a loyal customer for quite some time, and I only tolerated the arrogant and dismissive attitude of the owner because the groomers had previously done a decent job. That all changed when they completely ruined my dog's grooming--years of growing out his coat destroyed in one visit. They literally shaved him down and blamed me that it was what I asked for.. after him getting the same trim with them for the last 2 years. They knew they were wrong for messing him up and couldn't even apologize. His fur is super choppy, his legs have been shaved down, his privates are all exposed and bald. Such a botched job. I approached them respectfully and simply asked for a partial refund, thinking any professional business would own up to a mistake. Instead, the owner started YELLING in my face and they kicked me out of the establishment. No accountability, no apology, just defensiveness and blatant disrespect. Please, do not bring your pets here. The service is unreliable, the staff is beyond rude, and the owner is super unprofessional. This place doesn't deserve your trust or your money. I'm so sad and disappointed. read more

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I loved my dog Flynn's cut. It was shorter than usual, just like I wanted. He looks so cute. It's small and quaint, but Flynn usually shakes a lot when he goes. He did a bit, but they gave him a treat, and he was so happy! read more

AVOID THIS GROOMER AT ALL COSTS! They let our dog run away! They kept saying that they let the dog groomer who didn't follow safety procedure go, kept saying sorry, they had security footage and I asked for it. They said they felt uncomfortable...and they claimed "what was the crime?". If it wasn't a crime they should have been able to give us the footage.They don't take responsibility, you can keep saying sorry all you want but it doesn't negate the fact that it's YOUR RESPONSIBILITY TO CARE FOR A DOG IN THE ABSENCE OF AN OWNER! Never coming back here again, and you shouldn't either. Otherwise they will gaslight you and say "your mind is playing tricks with you!" and then start to blame your dog. When all they could've done is either have two groomers work on our dog, or at the first sign of kennel aggression, call us and say our dog can't be groomed. RESPONSE TO OWNER: The owner is also lying in the response, obviously did not listen...WE USED TO HAVE A DOG, BUT DIED BECAUSE SOMEONE ELSE MESSED UP AND LOST OUR DOG AND DID NOT TAKE ACCOUNTABILITY. They got hit by a car and we had to put it down...shows how much they listened. Also, I recorded our conversation in the salon. I listened to it again and remember DISTINCTLY saying "If he was biting, then why didnt you just call us??!" Lastly, our dog was NOT FOUND AN HOUR AFTER HE RAN AWAY...he escaped at 10AM to be found at 4:30PM! THATS NOT AN HOUR, maybe double check you're not getting second hand smoke from the weed store next door next time you claim someone is lying. read more

My Harry (Harry Potter Smith) Just love's Olivia !!! Harry was waiting for his mama, looking so handsome with a tie beautifully groomed smelling so nice his coat was so soft!! Olivia, you out did yourself this time honey. Thank You Harry and Smitty Merry Christmas Looking Sharp read more

Highly recommend NOT bringing your dogs here. Horrible customer service. Horrible experience every time overall. Showed up to my dogs SCHEDULED appt and they turned me away due to ac troubles. Asked I come back 8am next day. That didn't work for me, which was fine. When trying to reschedule my dogs appt my husband got SO MUCH attitude being told "you didn't show up to your last appt. Pls let me know ahead of time if you plan on not showing up again". We did show up, we were turned away. Have never missed an appt and if anyone has missed an appointment this is not the way to communicate to customers. BETTER OFF AT A PLACE LIKE PET SMART THAN HERE. If they're mean to their customers I can only imagine what happens to our dogs behind closed doors. read more

Always nice to us and our pup loves going to see the girls that groom him! They always ask what we want and they always deliver read more

Looking Sharp Dog Grooming - Pet Groomers Near Me - Mesa, Arizona

I look forward to dropping off my furry friend here every month or so. These guys have it down. If you need to get your best friends washed, hair cut, nails done, and to be looking sharp then this is the stop. The owners are friendly to talk to, knowledgeable, and have never let myself or "Marley down". The prices are reasonable, they are quick to schedule and our conversations, pet related, have always been helpful. Thanks guys,keep up the great work, see ya next month .. read more

10/10!! Michael was able to accommodate me the same week on a busy Saturday for my new puppy. They were all booked up and he texted me as soon as there a cancellation. Olivia was super friendly and made sure my rescue puppy Millie was comfortable. They took 2 hours on her and she came out looking better than I could have even imagined. They also have fair pricing and offer discounts for pre-booking within 2 months! I highly reccomend looking Sharp and will be returning. See my pictures for before and after! read more

Looking Sharp Dog Grooming - After - Pet Groomers Near Me - Mesa, Arizona

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Great service! Efficient and quick with their communication. The price point for everything they offer is top tier. My mini Aussie genuinely looked so cute! And like a new puppy read more

DO NOT GO HERE. I never leave reviews for places and hate doing this but I paid $75 plus a $15 tip for my dog to get an extremely choppy, rushed haircut. I could have done the job they did, her legs are extremely choppy and I asked to trim the top of my dogs ears and they chopped a few times and asked "is that good?" The groomer was rushing her haircut and seemed annoyed. I do not recommend Looking Sharp Dog Grooming to anyone and will never return. On top of that, I drove all the from Buckeye for her haircut, waste of time and a waste of $90. I will post pictures later. Edit: We are honestly shocked with the reply of this business. They messaged us that we only brought her in for a bath/brush however when we called we specifically stated we want a springer haircut on the phone before we drove from Buckeye and at the location. Where my Yelp profile says I live is unrelated to anything. Here's pictures of her $90 haircut. They never suggested to take my dog out for a break? Please do not bring your dog here. My pup has some anxiety and they even stated that's normal. What's the point of lying to save yourself when you can just own up to your mistake? It is a straight up lie that my dog broke free and that your bather had to chase her to the front door. It is one thing to respond to a customer that you gave a bad haircut, but making up complete lies is not okay. Sorry you are so bad at your job you can't handle a 30 pound 1 year old pup. They updated their review about an experience I had with my service dog being kicked out of a restaurant a year ago. That was my dog that died a year ago if you are really curious. You guys are really awful people, again DO NOT GO HERE save yourself the time and money they are extremely sketchy. Sorry we left you a bad review, maybe do better and don't harass your customers. It's very weird how you are stalking my Yelp profile. read more

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We took our long haired Border Collie in for a summer cut. Dakota did EXACTLY what we asked for. She was patient and managed to do what numerous other groomers could not. Jake looks great and feels so much better without his heavy coat. We will be maintaining his new look with regular visits. I have to admit, I was so happy when I saw Jake that I got a bit talkative. Mike and Olivia and Dakota took time to share some laughs with me. These are the kind of people I like to make my friends! read more

Looking Sharp Dog Grooming - Jake and Emma - Pet Groomers Near Me - Mesa, Arizona

My little girl had never been professionally groomed before taking her to Olivia. I was worried about how my girl would do, but Olivia did a great job gaining my dog's confidence. One time we were in a pinch, I did try a spa. Being able to compare Looking Sharp Dog Grooming to a Scottsdale dog spa, I highly recommend Looking Sharp. They care about the animals and I do appreciate the personal service. They are reliable and consistent. AND my baby looks adorable every single time! read more

Looking Sharp Dog Grooming - After - Pet Groomers Near Me - Mesa, Arizona

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The worst service ever! Scheduled 2 appointments and they canceled them both! The explained to me that there only groomer has some kind of injury and can only do small dogs! They let me reschedule and did the same. Waste of my time!!! Update: Now the owner's husband is threatening me Via Text!! Beware of this Buisness! read more

Sharing the facts of what occurred last Wednesday when I dropped my dog off at Looking Sharp Dog Grooming in Scottsdale. My dog ended up lost, hit by a vehicle, taken to vet once WE found her, and was unable to walk on her own for two days and not one time was called to by groomer to check on our dog. Not once until I contacted her to update her. The owner, Olivia, texts at 7:33AM she's running late for our 8AM appointment. She stated arriving 15 minutes late due to "rough morning lol". Our dog had done well with the owner/groomer at her previous employer and after receiving two texts from her offering a discount I thought it'd be okay to try her out at her new establishment. HUGE mistake. Apparently our dog opens a business door now (no video footage available when asked owner following the incident) because she supposedly took off after jumping out of the tub (when left unsupervised). From the time I left her at 8:15AM to when I was called stating she was lost, nearly an hour had lapsed. I'd love to know what happened during this time! It was to only be a wash, no hair cut but yet our dog was dry, with tire markings and defecation from her being hit by a vehicle once my husband found her. Owner stated that she went running after my dog while her husband chased in his truck. He called me with a vicinity of where he last saw our dog while my husband and I drove in two cars praying to quickly find her. She was found in an office complex panting, with bloody paws, defecated and tire markings throughout her left side including on her face. Managed to push her into car as she was unable to walk and drove to groomer to get her collar and leash back to take her to the vet. Owner or husband did not continue to search for a dog that was under their care and was lost under their watch but we are elated we found her, hit by a vehicle, but found alive. Wonderful vet, Dr. Ryan, completed evaluation and confirmed that our dog was hit by a car and by a miracle x-rays and ultrasound determined no broken bones or ruptured organs. Due to our dog being unable to walk more than couple of steps and lying down following the pain meds, I stayed home from work to monitor her Thursday and Friday. Friday afternoon I contacted Olivia to update her and she quickly became defensive after letting her know I didn't appreciate her not even calling ONCE to see how our dog was doing. Even the vet called and he didn't lose her! Olivia stated she would not be covering any vet bill and that if I wanted to do something to go through her LLC. Fortunately we could cover our vet bill and it was more of the right thing to do on her part since she was the negligent one who was entrusted with our dog. Three words: irresponsible business owner read more

Olivia has been grooming my dog, Biggie for 8 years. Even though I have moved across the valley, I will always make the drive to have my dog groomed by her. She does a fantastic job, and is always willing to get us into their busy schedule read more

Very happy dog! Finding a place for a Golden summer cut has always been tough for us. Olivia asked detailed questions about our pup and what we wanted out of the haircut. It's everything we wanted and you can't beat the price! When I arrived there was a light hair German Shepard leaving, that dog looked gorgeous with a perfect haircut. Per the owners reply to a previous review, they do lock the front door with a sign saying to please knock. This adds some time to drop off and pick up but totally get it. They did move to this location not too long ago so it's a work in progress, 5 starts for the hair cut which matters most! They seem to really love dogs. Our dog is strutting his stuff and enjoying being so much cooler. read more

Looking Sharp Dog Grooming - Happy dog! We asked for the cut to be close behind his ears - she did exactly what we requested - Pet Groomers Near Me - Mesa, Arizona

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I've followed Olivia from her Scottsdale location and will continue to follow her wherever she goes. I ALWAYS love my dog's haircuts and she remembers what I like which is a nice touch. I come in every 4-6 weeks and she remembers my dogs and what they like or don't like. Most importantly, my dogs love her (makes me jealous a little sometimes :P). read more

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Absolutely disgusting place. The place is very dirty they don't clean up and the owner was so freaking rude. I was scared being there alone as a woman. DO NOT RECOMMEND!!! read more

We and our dogs love this place. Always accommodating and on time. We are regulars. Try them. read more

Looking Sharp Dog Grooming - Time to go get groomed. - Pet Groomers Near Me - Mesa, Arizona

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It's sad to have taken the word of positive reviews and dismiss the bad ones, but that's what I did, and boy am I sorry. This place just knows NOTHING about dog grooming, or customer service. My BF took one of our dogs here back in 2019 and they did a crappy job but I let it go because I'm all for the independent business owner, but when my son told me about his experience here recently, I decided they deserved my review after all. In response to his review, they used his full name (a clear violation of Yelps terms of service) and then pummeted their reply with lies....If I could give them a zero I would. I highly encourage you to PAY ATTENTION to the bad reviews here. Be forewarned. There are many positive reviews here and for all we know, maybe the owner is a great groomer and had 2 terrible days, but the professionalism does not exist. If you live your pet, you wouldn't trust this place with it. Update: I've screen shot these comments and will be contacting Yelp and my attorney. Thanks for the reply! UPDATE #2. The earlier update reflected a barrage of nasty and threatening comments to my review, all of which also used my full name and personal details about me. Thankfully, Yelp has investigated and removed those comments, having determined this business owner did, in fact, violate Yelp's content guidelines. Additionally, I was repeatedly harassed by this business owner for hours yesterday, as she spent almost the entire day editing her threatening comments to me, filling my inbox with notification after notification (see photo.) Really, I'm sad for this business owner...a little constructive criticism never hurt anyone, but rather than move on, she clearly wasted a tremendous amount of time, effort, and emotional duress on her mission to slander me and my son. Still, I wish her the best and hope she is able to focus on herself and her business. read more

Looking Sharp Dog Grooming - Continued posts to my review. Sadly obsessive. - Pet Groomers Near Me - Mesa, Arizona

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I took my dog there just for her nails to be clipped. I was speaking with the owner and asking him if there was anything to do for her shedding. She's a Jack Russell and evidently they shed a lot. He told me about a product they use and asked if I wanted to do it today. I said yes. The service was amazing. My dog finally has all that extra fur off of her. My dog is afraid of the blow dryer so they used a fan on her. She looks great. I will defiantly be going back. They really went above and beyond. Thank you. Danielle read more

I've always been super nervous to take my pup to get groomed I've only done it one other time and the groomer shaved her and it was super choppy and overall bad so every since Petsmart I've been iffy but I took my pup here because she really needed a groom and oh my they we're AWESOME she smelled and looked perfect she was pretty matted up but they took all of it it Olivia was the best! read more

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Horrible shop and guy who works at the front is extremely rude and homophonic and they refused to cut my dog ! Highly recommend you do not go here ! They asked me not to leave a review and they would refund my last grooming but I denied ! I would give 0 stars if I could read more

Ok the bad reviews are not accurate. I emailed them asking for pricing, they gave me $50 for pretty much full grooming treatment. I called, and they got me in the same day. I went in there with Bean, and they were nothing but nice and professional to me. I dropped off Bean, and they called me almost exactly an hour later saying that they're finishing up with my Bean. I went back to pick her up, and her haircut was perfect! She looks like a brand new dog! I paid and go about our way. Will be returning in a couple of months. Glad we find a groomer that Bean is comfortable with! read more

Looking Sharp Dog Grooming - Bean after her haircut - Pet Groomers Near Me - Mesa, Arizona

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Very professional. Olivia really took care of my senior dog. This is definitely our new place. read more

Looking Sharp Dog Grooming - Olivia really took care of my senior dog. She is such a sweetheart. This is definitely will be our new grooming place - Pet Groomers Near Me - Mesa, Arizona

Nothing but positive things to say about our visit with them today. They got us in at the last minute and were very accommodating. Olivia has the patience of a saint and did a great job on our miniature schnauzer. Was well worth the drive from San Tan Valley. Would highly recommend them! read more

We love taking our doggie to this facility! Olivia is amazing and does an excellent job with our dog. The whole staff is very friendly and helpful. I would highly recommend! read more

SCAM, DO NOT GO HERE! I called to make an appointment on Friday for a Tuesday. They don't answer and I get a text back saying its them and would I like an appointment. I said yes we pass back a few details, then they send me a confirmation text. I show up 10 mins before my appointment (2hours after they supposedly opened) and I must say the place looked sketchy. Its in an amost abandonded strip mall, the windows and door are floor to ceiling fully blacked out tint. The door was locked with a sign saying it stays locked at all times and to ring the bell. Well I rang the stupid bell for 10 minutes, called 4 times and left a couple voicemails. This is extra annoying becasue as I told them I am headed out of town and my little pup needs a cut. This is NOT how you run a business. Not to mention how strange is it that they lock themselves in there. What if I had dropped of my priceless pup and they just forgot to open the door again when I showed up to pick him up. DO NOT TAKE YOUR DOG HERE!!! Looking Sharp Dog Gooming is a SCAM!!! read more

I took my dog to petco and was told he could not be groomed and that he was "freaking out". They said they could not even brush him and that I needed to pick him up ASAP. I was shocked and embarrassed! My dog has never had any issues getting groomed but I thought now I would never be able to get him groomed after what the Petco groomers said. I thought I would try out a groomer instead of a pet shop and see if it was possible to get my baby groomed. THANK GOD I came to Looking Sharp! They were able to get my dog in same day only a few hours later! They took amazing care of him, said they had no issues and let me tell you, he looks great! During the grooming I was very worried, after getting the call from petco I was just waiting for them to call me, so I texted Looking Sharp and they were kind enough to keep me updated and let me know that my dog was doing well and had been bathed, blow dried and was about to have his haircut! Having that little update was a breath of fresh air. It was so rewarding to know not only my dog was behaving but that the people taking care of him were kind enough to text me along the process. The negative reviews for this place are odd. It seems these people leaving the negative reviews have not done their research nor know what they are talking about. From start to finish this was an amazing experience, even the phone call to set up the appointment was warm and welcoming as we joked about how humans would love a spa day but dogs dread it! Trust me, these people will take care of your baby and they care about what they are doing. HIGHLY recommend! Thank you Olivia and everyone at Looking Sharp!! read more

Looking Sharp Dog Grooming - Before - Pet Groomers Near Me - Mesa, Arizona

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I absolutely love it here for my dogs. I have had a lot of bad groomers hurt my dogs or groom them terribly but not here! I can always get in same day appointments which is great for me because I book so last minute. My dogs always end up looking like beautiful show dogs after Olivia grooms them. My little nervous chihuahua made an embarrassing mess and they were so kind and cleaned it up for me and acted like no big deal. read more

Looking Sharp Dog Grooming - Christmas groom - Pet Groomers Near Me - Mesa, Arizona

I'm so sorry to do this but they did so good the first time. Today I waited outside for 20 min while my dogs feet started to get hot. Then I got a text message saying that one of the groomers had stepped on a nail. I completely understand that and they told me that when I had made my appointment but if she still wasn't back to work they needed to tell me before I drove across town this am. read more

customer beware of multiple things. 1) they do not clean and bathe dogs properly, specifically pertaining to cleaning the dog's anal glands. We've had this issue twice in a row, so taking our business elsewhere. Also 2) fake reviews. They used a picture of our dog and slightly changed my gf's name and left a false review. When I called and calmly confronted her on this and requested to remove it, Olivia and Mike were both super confrontational, and threatened to call their lawyer they have on retainer and also call the Scottsdale PD (well, that escalated quickly lol). There are other reviews about mike being super aggressive towards customers too, see for yourself. I would never recommend this dog groomer to any friends or family. Please, take your fur children here at their own risk!!! read more

Today I had a great experience at Looking Sharp, took my 11 year old pup in and Olivia did a great job. Everyone was super nice and made me feel comfortable. I recently cut pieces of my pups hair because it was either in her eyes or she got poop on her tail etc. Considering my poor job at trimming and my uneven cut, Olivia made it look perfect and even. She even gave me recommendations and names of products I could buy and use on my pup due to her allergies and sensitive skin. The price was good, the service was fast and I left happy and with a good looking pup. I will be bringing my dog back to them. Let's give these small businesses a chance. read more

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What is there not like? It was very easy to make an appointment for our two little Chihuahuas. we were called when they were ready for pick up. And both of our dogs looked and smelled great! read more

This place is awesome. They took good care of my dog. Olivia is great with my Bella. Bella does not like her hair cut and was scared at first but she ended up loving Olivia. I would really recommend this place to anyone. This is a family owned small business. They are great friendly people. read more

Our doggies luv Olivia!! She does such a great job with Grady, a Bichon poodle mix and Molly Angel a Chorki . They are both given attention to their coats with soothing shampoo used and nails trimmed expertly. They are beauty shop dogs 'ya know! read more

This place was amazing!! My dog Hazel was groomed for the first time and she loved it!! I like how they book appointments staggered so your dog is never stressed. Olivia was very professional and Hazel just loved her. We will definitely be returning customers and I will be bringing my other fur babies here. read more

I am so happy that I found Olivia had opened her new place! After having a horrible experience with Brian at Man's Best Friend, I was happy to find her finally doing her own thing! She is so good with both my puppies that they now run in the door to see her!! Great hours, late nights and Sundays!! Check her out on Facebook to make an appt read more

Looking Sharp Dog Grooming - Pet Groomers Near Me - Mesa, Arizona

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Olivia and her husband are just starting out and I'm hoping they're here forever. I have tried several dog groomers in the 3 years I've lived here and Looking Sharp is by far the best. Olivia actually listens and does a great job. She actually called once while grooming Chloe to tell me it looked as if Chloe had bruises on her chest, it turned out she has an allergy. It's the first time I've ever taken Chloe to a groomer and she's excited to go in , I really like that! I would definitely recommend Looking Sharp! read more

Olivia is wonderful. She does detailed work and is loving towards the puppies! I would definitely recommend Looking Sharp Dog Grooming to anyone in the Scottsdale area. read more