Went to Look Optometry after accidentally sitting on my Ray-Ban sunglasses. I literally handed my sunglasses to Aracely in pieces. She was very sympathetic and took time to fix them for me! Two days later a screw popped out and my glasses were in pieces again. Aracely, again, was so kind and quickly fixed them. I'm new to the area and wasn't a current patient at their practice. Due to my experience with Aracely, I will definitely return when I need glasses. Thank you and I'll try to stop breaking my sunglasses. read more

Dr. Stybel is by far the best optometrist I've ever had. He is smart, professional, quick and has the highest quality and most up-to-date equipment. I highly recommend! read more

Dr. Silverman is great! I really enjoyed his sense of humor and easy to understand explanation of what was going on with my vision and his staff is warm and welcoming as well as efficient. I fell in love with a pair of glasses they no longer carried and they went out of their way to get in touch with the sales representative and made sure I got the glasses I wanted! I thank them very much, not only for making sure I got what I wanted, but also for being so patient and professional when dealing with me while I was not the easiest client to please. Thank you very much for all of your help and for my beautiful Gucci Glasses! read more

Excellent service and great attention to detail. The team here will make sure you end up with the right product whether it's glasses or contacts. read more

I've held off on writing this review simply because I dislike writing bad reviews .... But my trip to Look Optometry has been on my mind since I visited them first . Here goes .... I pay for my VSP insurance out of pocket, just want to put that out there . I found Look on the VSP website, along with several others. Look's reviews rubbed me right plus it was in Manhattan Beach (I love MB). My appointment was on a Saturday. I walked in , I was greeted and "checked in". I waited for about 20 minutes before Dr. Silverman got to me. So I was able to see how they (unfortunately , I do not remember the male and female employee's names up front) interacted with customers. People came in , askin about frames... One lady tried on several frames. The female Look employee helped this lady to no end . Opening several cabinets for her to try on frames , suggested some frames , gave her opinion on the look ...... She was doing exactly what I expected. The male employee was helping a gentlemen with adjusting his frames, tightening the same screws over and over again .... Whatever the customer needed. Ok, so Dr. Silverman calls me back and here is how the convo goes .... "hi, I'm dr. Silverman, it's good to know you." Me: :) hi, likewise Doctor. Him: "So uhhh, is this the Obama care you have here ?" :/ Why does that even matter ??? After I explained to him that it was insurance I paid for he went on to say I was basically wasting my money on something I could get for free. We get past that and do the eye exam . Then he tells me that the female employee will give me my prescription or help me pick out frames if I want to purchase them there . He passes me off to her , she looks at my chart and says "Oh, we have a $99 package for you". I ask what it is and she says it includes the frame and the lens , it's a package for my type of insurance. She takes me over to a drawer, pulls it out and says "ok, this what we have to choose from for our $99 package" My issue , why was I only limited to the $99 package ? Why didn't she suggests frames for me? Why didn't she help me pick out a frame ? My only assumption .... They were under the impression that I had free insurance , so I didn't have money to spend . They treated me completely different compared to other customers. I was never offered anything outside of that crappy $99 drawer. I probably should have asked but I shouldn't have to ask for customer service . read more

Horrible experience on every level. Dr. Silverman was pleasant, but overly so. He was too chatty about things not related to eyes and asked me why I had come in. I told him I wanted prescription sunglasses. He examined my eyes and did a thorough exam. He asked me again why I had come in that day. I told him again; prescription sunglasses. He finished up the exam and believe it or not, asked me one more time what the purpose for my visit was. What??? In the exam room there are TV monitors that show what's going on in the room outside which housed the glasses. I felt a bit uncomfortable as my family was out there waiting for me and I felt like he was paranoid about getting ripped off. The security was over the top for Manhattan Beach. He walked out of the room at one point for something as well, which I felt was unprofessional. The exam room was the size of a bedroom and not welcoming at all. The "reception area" doubles as a storage area and has boxes overflowing with files. It's a mess. The glasses are all locked in glass cabinets and every time you want to try a pair on, they have to unlock the case, hand them to you and lock them again. There was no one else in the store but my boyfriend, my kids and me and we don't fit the stereotypical profile of thieves. At least I don't think we do. Hmmm. A man by the name of Johnnie helped find a pair of frames. I told him my budget was under $120 and proceeded to help me find a nice pair. The first pair he took out was great, but $320. I reminded him of my price range and he found another pair. This one was $250. I had to remind him AGAIN. Then after about 20 minutes I asked him if I could try on a pair w/clear lenses and have sunglasses put in and he said that I told him I only wanted to try on the sunglasses they had. I said I never said that and he started arguing with me. I was so angry at the point but figured that I had already spent 45 minutes looking at glasses that I should just continue. I finally found a pair that I liked that was in my price range when he told me that they were $325!!! It was ridiculous. He had to leave to take a phone call and asked a woman who worked there to help me find a pair. She had no idea what the pricing was on anything and had to keep interrupting Johnnie to ask him prices. It was a total joke. I finally found a pair and filled out the paper work. I was told they'd be ready in a week. I picked them up, went home and used them the next day. They weren't right and I had to keep my book at a a specific distance to be able to read. If it was one inch too far or too close I couldn't see properly. I took them back and there was a new guy who was great. He took my glasses and looked at the prescription. He told me that they were ordered incorrectly. The lenses were flipped. I turned the glasses around and sure enough, they worked great. So he took them back and said they'd be ready in 4 days. 7 days later I called to find out what happened to my glasses and the woman said she'd have to check. She called me back 30 minutes later to say they'd be in in 3 hours. No one ever called me to let me know they were ready. I was peeved that I had to do all the checking. When I went to pick them up, my friend Johnnie was there. He asked what the problem was and when I said they were ordered wrong, he looked at the paper and said, "Oh, the lab messed them up." I said, no, not the lab, you ordered them wrong. He said, "Oh, yeah, the Dr. ordered them backwards." I called him out on it and inferred that he couldn't accept the blame and simply apologize. It was the worst experience since Verizon. Don't get me started. read more

STAY AWAY!!!! There are numerous optometry shops in Downtown Manhattan Beach DONT CHOOSE THIS ONE! I have searching for a specific pair of sunglasses for about a week now. I saw last year at Macy's and they no longer carry them. Nor does the sunglasses hut or my own optometrist. So I started to look around at the local stores thinking "hey worth a shot right". I am looking and looking and come to find out, most places dont carry Persol's anymore but........ Look Optometry did and WOW was I excited because not only did they still carry Persol's but they also had my dream style!! (Mind you these had eye glass lenses not sunglass lenses) I then proceeded to ask the lady and Dr Silverman for the style number and she told me that she could tuck this pair away for me and create a file for me to write the information in but "unfortunately she couldn't write it down and give it to me". I WAS FLOORED. Here I am 20 stores later and I have finally found and am he has the audacity to tell me I cant have the style number when he cant even provide me with them for purchase? Does that make sense to anyone?! I would have to say this is a very poor "policy" on your end Dr Silverman! From one Manhattan Beach resident to another (yes the Dr lives in MB!) Thanks for the extremely poor customer service. I am glad to know I should never waste my time at your establishment ever again. read more

This place is so good even Stevie Wonder & Ray Charles found it !! LOL

So I have been going here for about 3 years because my insurance does not cover Manhattan vision anymore. Dr. Silverman was great never had an issue so thats why I gave it 2 stars. The male assistant not so much. Always a little rude. Trying to get me to buy glasses out of my price range. Whatever. SO I go in just to reorder my contacts. I tell him I have run out and he says rudely, "UGH! I never understand you people. Why you always wait to the last minute to order your contacts." I don't need the rudeness. Not coming back. read more

Dr Stybel has been my Doctor for many years. I love his warmth, common sense and clear explanations. He is constantly improving patient care with new and better methods. I love this new location! So many frame options and a lot of great frames for children! The parking is easy. So glad that he is younger than me .... because I don't ever want another eye doctor! My highest recommendation. read more

I stopped into Look! today to try to quickly schedule an appointment. There was no one in the store and the receptionist started talking to me---not overly friendly but totally fine. Then, in walks a customer and she STOPS helping me and starts assisting the other customer. Not ok. It completely turned me off--she handed me a card and asked if I wanted to call and schedule instead. Bad first impression. read more

I was in LA from NYC and broke my glasses. Luckily, I was referred to Dr. Stybel and he not only fit me in, but was able to turn around glasses quickly AND sharpen my prescription! His staff was sweet, helpful and organized. I think I might come back to Manhattan Beach for my annual check up! Thanks again! read more

I walked in to the office for a peek at frames and they had a great selection. I decided to book an appointment, which was a breeze. The office assistant was courteous and thorough. I was seen within a few minutes of walking in. Dr. Silverman is very easy going, friendly, and did a thorough exam. He discovered that I need a pair for seeing at a distance and nighttime driving. I made a mess after trying on about 50 frames.. but luckily the assistant was extremely patient and helpful. Lol I finally got a pair of frames I love! All in all, it was an easy and comfortable experience. read more

I met Lester Silverman at a seminar. We chatted and I told him I needed an eye exam. He gave me his card and 2 months later I finally made an appointment. This might sound weird but it was a FABULOUS eye exam. It was very thorough and Dr. Silverman spent all the time that was necessary with me. I told him money was tight and we discussed the options. He was so great, gave me my prescription with no questions asked. He is my new eye Doctor for sure! BTW...he has awesome eyewear! You will love him too! LH read more

I've been coming here for a little over 2 years and I absolutely love it. They have very nice and friendly staff, a clean office and Dr. Silverman is the best optometrist I've ever met. I've been wearing eyeglasses for 6 years and decided to step into the "contact lens" world today. Dr. Silverman was super cool and helped me put the contacts in to feel them out and took them out for me. He washed his hands before he inserted the contacts AND after when I was ready for him to remove them. He's also SUPER smart and friendly. He really tries to get to know his patients and he ensures that each patient walks out happy and pleased with their experience here. I live no where near Manhattan Beach but I'm willing to make the trip down there at least once a year just to keep Look! Optometry as my optometrist office! read more

We love Dr. Silverman. We needed a local optometrist and happen to walk by. He's the best and he explains everything so you can understand and will spend as much time you as you need. My daughter got contacts last year and he took a lot of time making sure she could put them in and take them out. read more

Went there to get contacts for my son. Rx was from another eye Dr. We just moved to the area. Dr. Silverman order the contacts and my son and I decide to get glasses also. Dr. Silverman and Sonya were wonderful. Will be back for our eye exam. Found a new eye Dr. read more

Very nice optometry shop.. Dr. Silverman was very polite and professional with a dash of humor. Very patient and understanding of my needs. I ended up ordering some glasses from this location and they are awesome. I liked the fact that I was not trying to be nudged into buying anything I did not want, nor did his assistant attempt to upsell me. I gave a price limit and she stuck to it. I got a very nice pair of michael kors for a VERY resonable price. I offically have a new optometrist. :o) read more

I had a great experience at Look. I was able to get an appointment the same day I called, the selection of glasses and sunglasses were great, and they accepted my VSP insurance. Not sure why the other reviews are so low, but I found this to be a great business to deal with. read more

The reviews on here that say they're just after your money are completely correct. This is the vibe that I got from them when I first went in here (When I went I had vision insurance and now I don't). I just went in for an exam because I needed new glasses and a prescription for new contacts so I could get a refill. I was getting talked into all these types of vision correction/LASIK/etc. No thanks, I just need more contacts. Once I came out, the person working in the front kept adding all these extras onto my bill. "Oh, you'll want these types of lenses on your glasses and this and this and this..." until the bill came out to $1,000. And that was AFTER my insurance. Excuse me, no thank you. I went through and took off everything she unnecessarily added on and dropped my total to $250. Just the glasses & exams, please. I order my contacts through 1-800 and I'm pretty sure they were upset I wasn't ordering through them. When I gave 1-800 my script, turns out Dr. approved me for the most expensive one-a-day contacts which were $400/box. Once again, no thanks. Have been wearing Acuvue Oasis with Hydraclear for years & I am not looking to change. I felt so uncomfortable here while they were trying to upsell me on glasses and contacts. I tried to order contacts through Costco & my prescription wasn't released by LOOK! because my script expires at the end of this month. They only gave me a one year script AND my expiration is almost a month away. When I used Wal Mart Vision, I could order contacts up to a day before my script expired and they gave me a two year script instead of one. They're just looking for more money from an exam and another chance to upsell LASIK and expensive contacts. I'm going to Costco or Wal Mart from now on, esp. since I don't have vision insurance anymore. All this place really cares about is money & you can save so much going elsewhere. read more

Dr. Silverman was great to work with. He was patient and courteous and answered all my questions. He did a great job at discussing my need for glasses and my two children as well. He also has a very large selection of frames in the store to choose from. I highly recommend Dr. Silverman and LOOK! Optometry! read more

I first went there to see Dr Silverman in a pinch when my son had an eye infection (It was a weekend and he was close to our home based on the providers my insurance has). Loved his care now my entire family goes to him. My son is ADHD and he works with us on trying to get his eyes checked. read more

I have been a patient of Dr. Silverman for about 6 years now and I am very pleased with his service. When I first went to him I was very afraid because I was loosing my vision rapidly. He took the time to explain every detail to me and gave me the peace of mind that I was not going blind but MUCH WORST! I was getting OLD - LOL. With so many chooses we have to choose from for our care it is not just the medical knowledge that will help in selecting a good doctor but also his "bedside" manners. Dr. Silverman and his staff make me feel like they truly care. More then just a patient for more income in his pocket but like a guest in his home. I highly recommend Dr. Lester Silverman for all of you Optometry needs. read more

I absolutely love Dr. Les and his staff! He convinced me to wear contact lenses and boy has it changed how I see my surroundings! Everything looks so good... even my teenager's rooms look more interesting. read more

The staff was super sweet and helpful as was Dr. Silverman. Extremely accommodating! Best eye doctor I've been to in a long time.

Best optometrist! Dr. Stybel has a wonderful bedside manner and a master in his profession, he definitely knows his stuff! As a medical provider, I recommend my patients and family members/friends to seek his care in optometry! His staff are always friendly and warm. Great job to Look Optometry! read more

I have taken both my kids to "Look" (Manhattan Beach). Dr. Silverman was very thorough, knowledgeable, and friendly. My 5 year old had an eye exam and Dr. Silverman handled him well. Little kids aren't a piece of cake to deal with, but he did just fine. They have a good selection of kid's glasses and sports glasses for kids. The staff are very friendly and helpful read more

I came here last year and had great customer service. Same thing this year. Came in for some extra traveling glasses before a backpacking trip abroad and they were very courteousness about getting my glasses to me quickly. Got them in two days! The prices are a bit pricey but I've had good experiences so far. read more

Dr. Silverman is very professional, knowledgeable and understanding. As a first timer getting glasses, he made this experience extremely comfortable and easy! I even had to change my lenses due to personal preference with my vision and he made this process so simple and quick. I definitely recommend Dr. Silverman to anyone who is looking for an eye Dr. in the area. (The location is also amazing which doesn't hurt!) read more

Dr. Stybel took over the practice within the past year and has made Look Optometry an awesome local family owned operation. The relaxed and welcoming environment makes for a great experience. Dr. Stybel is very knowledgeable and skilled. He was more than happy to spend the extra time making sure my new prescription was perfect and that my eyes are healthy. I highly recommend Dr. Stybel and Look Optometry. read more

Love this place and Dr. Stybel is the absolute best. He is personable, savvy and the most caring optometrist. So happy to have found this optical store/practice! read more

I have been a patient of Dr. Stybel's at Positive Eye Ons and was thrilled to find out that he has taken over Look! because it's much closer to me. Dr. Stybel and his staff are the best - professional, courteous, quick, and helpful. The bad reviews here are clearly for the previous owners so don't let them stop you. They have a great selection of frames and sunglasses too! read more

I've been seeing Dr. Silverman since I was in high school, back when he had an office in Inglewood Ave. His staff and himself are the best! I know I'll always come back for my eye exams. read more

Visited this office on my way to Blue Star Doughnuts, and decided to pop on inside. The "lovely" receptionist, Linda, was quick to give me a "buy something or get out look. Now- being a high paid professional- I have never experienced such rude behavior so just looking around. Will never come back, and will let everyone know to avoid this place. read more

I went to see Dr. Silverman last Friday, for the first time under our VSP insurance plan. Both Dr. Les and his office assistant, Aracelli were most gracious, highly professional, kindly, friendly and most importantly, most knowledgeable in their field. Location is very convenient, clinic and facility updated and clean. Expect a lot of smiles from them and the other patients around. Perhaps, their smiles are very contagious so you can't help but be smiling too,=) Kudos!!! read more

Best eye doctor I've had in 22 years. In fact just after my appointment the other day I was laughing that I cannot remember one single previous optometrist I used in my life! Dr. Silverman explains EVERYTHING even if you do not ask, gives suggestions trying to help you save money, has a great sense of humor, can talk about education, health, sports, and a variety of other topics too. It is like visiting an old friend. I am so impressed that he remembers details about my life and always asks for updates on the following visits despite the length of time that passes. I also was shocked that after moving here, the first time I passed him on the street walking he knew my name and started a conversation! I was not expecting him to remember me after one visit! He really is a people person and cares. Ordering contacts is simple, they arrive fast, and they contact you immediately. Office always seems to have the newest equipment, and Doc is knowledgeable on the latest offerings in contacts and glasses. If you live in the South Bay and need glasses or contacts, this place gets a huge thumbs up. read more

Great optometrist. I go once a year, I am in and out in no time and I usually get my frames covered by my insurance. Lots of very cool shades too read more

This review is less about Dr. Silverman as an optometrist and more about his incessant questions on the phone about "how did we get down there" and "how did we find his office" even after I told him my daughter attended school in the area. Either he didn't know what to say to us or his patients are not very diverse. When my daughter was examined by him he continued with the same line of questioning with her. Although she liked her glasses and the service was quick. The uncomfortable feelings she has about her experience is the reason we will not return or ever refer others. read more

I have been seeing Dr. Silverman for a number of years. I have always found him to be a fantastic and caring medical professional who takes genuine interest in his patients and his community. read more

I went in for a standard eye checkup and picked this place entirely because it was walking distance from my house. Dr. Silverman was friendly and when I was curious about the tests he was doing, he explained each one and how he used them. My checkup showed that I was in the marginal category for needing glasses, and he did not push me to get them - I appreciated this. Office and exam room are small and might be uncomfortable for someone with claustrophobia - anybody else I would unhesitatingly recommend to see Dr. Silverman. read more