I have used Cumming's multiple times over the past few years. They have replaced many of the…read morevalves that were original to my 60-year-old house and did a great job. Both of the plumbers who did the work seemed knowledgeable and honest, telling me what needed and didn't need to get done at that time. They're not the cheapest, but I feel I can trust them, and that makes the higher price worth it.

Fixed when another company had come and gave an estimate that was outrageous, and had recommended…read morereplacement instead.

I really need to write this review because I am so relieved and happy with them…read more I had a small leak into my basement from toilet. I was quite nervous about repair cost and replacing this old toilet due to recent experience with a different plumbing company I will refer to as Thorns and Brooms. ( people listen do not ever use this excessively overpriced company!!) I called Burton feeling anxious.. Jordan showed up at my home quickly assessed leaky wax ring with no need for prior mentioned possible diagnostic charge. He was back the next morning with a nice new toilet ( because I wanted to replace the old one anyway which he agreed was a good decision). He brought an apprentice plumber he oversaw who did great work. They were in and out in about an hour. No mess nothing to clean up..everything clean like they'd never been here! I'm going to ad here that the cost for this was not much more than Thorns and Brooms recently charged me for replacing a bathtub spout which only needed to be changed because the shower diverter was old and not functioning well. And this company could not even get my slightly drippy bathroom bathroom Fawcett apart to fix the drip without replacing the entire fixture itself. They were going to charge me close to 2000$ to replace the tub downspout and the sink Fawcett. I know this is a long post but worth knowing...brand new Kohler toilet install with no hassle for $700

We have always had such great, professional and punctual service from Burton's. My childcare center…read moreis always in need of some kind of pluming issues. Justin Zemboy is usually the one who services us and he always does an AMAZING job. Bobbi Heinrick the secretary is always so pleasant on the phone. She schedules us as soon as possible knowing that we are a childcare center. She always goes above and beyond to make sure we are taken care of.

Ac went out on Sunday. Set up an appt for Monday afternoon. Got a call around 2 letting me know…read morethat the tech is on their way. The tech Jon was professional and quick. Determined the part. Had someone run the part to him. Fixed and back up running 100%. I found the price to be comparable to other shops / what I see online for services. The big difference is promptness and good communication. When it is 95 out that is what matters most!

Had a tech out just now to repair my AC, which is only four years old. He couldn't determine what…read morewas wrong and charging me $107 for basically nothing. Told me that the problem was probably dogwood but was going to charge me an additional $99 to clean that out! I called the office for verification and they told me that cleaning is extra. Beware! Do not hire this company they charge way too much for no service at all so disappointed!

I've used Suburban for many years now but it seems they have closed and sold their business to…read moreMastercraft. It's not the same business and my experience with Mastercraft was not good, just from basic customer service perspective. I made an appointment to troubleshoot a non-working AC. They said they couldn't give me a time window until the day of. So I called at 8:30 and the office told me should be afternoon maybe around 1. So I skip lunch figuring I'll grab something on the way over when I get the call. No call, so I end up eating only crackers. 4:30pm rolls around and I call and she says I'm next. Next, it's 6pm and the office is closed and I'm wondering if they're still coming or the tech ran out of time. So I call the after-hours emergency service and the on-call tech did call me back and said the tech is still coming. The tech calls me at 7pm and so I rush to the house to meet him and he gets there at 7:30pm. He diagnoses the problem in 2 minutes (no pressure, 20 year old unit, need new). And oh by the way they probably can't install a new one for another month. They're obviously very successful yet they can't be bothered to invest in a system to keep the customer informed when they're coming. Lucky I didn't take the day off work since I work close enough to rush home but it's just a basic lack of customer respect. Anyway bottom line is that Suburban no longer exists, it's just a name (now Suburban Mechanical) that forwards to another business. On the bright side, I found a small very capable business that was able to come out and schedule me within a week. If you're also a former Suburban customer, check out CJB Mechanical for your HVAC needs.

We have been customer for decades and had recommended their services to our neighbors , Jason was…read morealways very pleasant to work with. I made an appointment for service this year they said they will come 8-12, at 1 o'clock nobody had showed up, when I called the lady on the phone said that she didn't know when the technician will come, I canceled and rescheduled it for January 23 with a window time of 8-12. at 2 o'clock nobody had showed up or called, when I called to see what had happened the person on the phone was very rude and said that she didn't know what time he was coming, when I asked at what time he will finish for the day, her answered was "until he finishes". i waited all day and nobody showed up or called. i called them today to talk with the owner because I really want to know why they don't want to come to my house when I have been such a good customer, no one called back. That is no the way they should treat customers, and for sure not a loyal customer like us.

Great experience with installers Garrett and Wyatt. A friendly team that worked hard to get our…read moreair up and running quickly. They were wonderful with my dog who thought they were there to play with her and took great care with other pets which is hugely appreciated. Would definitely recommend this professional team. Kevin the electrician was also great to work with!

We had duct work installed in our basement by Koch and White several years ago, and are still very…read morehappy with it. This led us to trust them to service our 3 year old mini split after it stopped cooling and had already been recharged by the installer. It was now off warranty, so we decided to get their opinion. Tommy was very professional, and told us he was sure we had no leaks. The installer had not charged it correctly, and it would be several thousand to recharge. We let him do it, and then in 3 weeks the cooling failed and the coolant was empty. Tommy came back and told us we do have a large leak, but it's new and not related to the previous issue. He billed almost 400 dollars to tell us this, and then quoted over 1000 for the new leak fix. Just because they do good work most of the time, be careful. You can still be taken advantage off.

Super happy with this company! They replaced my 20 year old…read morefurnace. With elite series Lenox, new filtration system and humidifier. Very happy with the installation and attention to details. They kept everything clean, covered all walkways with tarp. The duct work was also neater, Compared to my old one. They added a Ptrap for easy cleaning. The unit itself runs great, house feels more comfortable. Much Even temperature across the levels. The crew was very efficient. They did have a hiccup. But they came back and fixed the following day. They did not even take payment before I am happy. They were not the cheapest. But their quote was much better than most other companies in the area. I would definitely reuse this company and recommend to anyone.

My furnace fan died after 18 years. Initially, I tried another company. They came out and said it…read moreis either the motor or the board. I thought they should be able to diagnose better than a guess. I called Crain and they were out to the house the next day. They plugged in a tester and informed me that it was the motor control module that was bad. The cost to repair was $1200.00 and the system was 18 years old. I elected to have a complete system (furnace and AC) installed. Crain was there the next day and did a complete install in one day. There was some miscommunication about Lennox financing but that issue falls to Lennox rather than Crain. Workers were prompt and courteous. They covered my basement carpet with a tarp and even covered my wood flooring steps with a tarp trying to be overly cautious of my home. I thought the tarp on the steps was dangerous for them but that's what they did. I don't believe the cost of the system was out of line. Prompt service, good pricing, courteous workers, steps taken to protect my home, and the install went smoothly. Not sure what more you could ask for. There is always someone who will find fault with some minuscule detail but they did a good job for me. The most important question, Would I recommend this company to you. Answer, Yes. I was pleased with their service and would like to use them in the future.

Exceptional and highly professional service! I will most definitely utilize them in the future.read more

This was an amazing company to work with. So communicative, honest, and quick. I need my drains…read moreunclogged and Tom from Preventative backflow came out and did a great job. Would definitely be using them again.

We have had challenges with our Humidifier, installed by Randazzo. When we inquired if a technician…read morecould come out and help, we were informed there would be a $95 service fee. We then called Indoor Comfort. Cory came out and diagnosed the problem. As a free consultation, he also brainstormed solutions for an upstairs bedroom that was not adequately cooled or heated. He gave us some great ideas to try first, while offering solutions Indoor Comfort could provide. We are very pleased with the customer service and Cory's courteous and professional personna! Now we wished we had gone with Indoor Comfort for our heating and cooling needs. Highly recommended.

Just had my 30-year-old HVAC system replaced by Indoor Comfort, and I couldn't be happier with the…read moreexperience. The installation team was knowledgeable, professional, and courteous throughout the entire process. They completed the installation in just two days, and everything was done with great attention to detail. Excellent service from start to finish. I highly recommend Indoor Comfort to anyone looking for a quality HVAC installation.