Came out within hours when our furnace went out! Said we could call, leave voicemails and even text…read moreand they'll get back asap. We will only use them and recommend them from here on out. Thanks so much for being amazing!

Prime Time replaced our AC this past week, and we're feeling so good with our decision to hire…read morethem. They installed a water heater for us years ago, and this is still a great co to hire. First off, setting up an appt to get a quote was so easy over text. The office mgr is professional, responsive, and always polite. What I especially liked is how Kevin, the owner, double checked whether the old unit could be repaired, provided two quotes (standard and high efficiency), and installed the new Bryant unit. There is no separate sales and installation teams. It was clean, eventless, and done in 4 hours. Another co, recommended by ConsEnergy, gave a quote that was more for a standard unit. The second, smaller 22-year-old AC died the next day!! And what was really amazing is how they sent over Josh within an hour of my text to diagnose and fix that one!! Seriously stellar service. I highly recommend.

I recently used Horton to clean out a root clogged sewer line in my house. They were responsive…read moreand came in the time frame that they said they would and completed the work. I would agree with the person that said something about the written quote. The reason for the 3 star review is because they quoted me 160 dollars for the root clean out on the phone however when the tech arrived he cleaned the roots out and then tried to charge me 385 dollars for the work. He said it was because he had to clean out the storm drain too. I would have been happy to pay for extra service if we had discussed it before hand. I was in the house so we could have discussed. In the end the tech did give me 100 dollars off, but I would be carful if I used them again.

Horton had me pay $467.00 for the installation of an $8.00 part, a job that takes less than 15…read moreminutes to complete. When the technician came to my door, he said that he already knew what the problem was, since he had the same water heater at his own house, and it was the part that most often fails. Yet he didn't have the part with him. Or was he told to tell me that, so they could charge me for two trips? You would almost think so; I live less than a mile from their business. My request for an itemized invoice was answered with "we don't do that". Of course not. There are a number of projects in my house that I could call Horton for. But after this experience, I will make sure that I never have to deal with these money grabbers again!

Fixed when another company had come and gave an estimate that was outrageous, and had recommended…read morereplacement instead.

Last year, I gave this company 5 stars and now it's 1, but I guess it all depends on who you get to…read morecome out. I just had such a terrible experience with Cummings Plumbing that I will not be using them again. Nick, the plumber who came to my home, was unprofessional and made the whole situation uncomfortable. First, he was cursing constantly while working, very inappropriate, especially with my kids in the house. It was really unsettling to have that kind of language in my house and it left me feeling uneasy as my husband wasn't home. To make matters worse, he didn't even tell me he broke the panel he needed to remove to access the plumbing behind the shower. I only found out after the fact when I saw the damage. On top of that, he removed shelving and clothing rods to get to the panel, but didn't bother to put anything back in place. He just left everything scattered on the floor, including my clothes! It was disrespectful and left me with a mess to clean up on top of everything else. I expected a lot more professionalism, especially for the price I paid. I will not be using Cummings Plumbing again and definitely would not recommend them to others.

Efficient, honest, dependable, and trustworthy. A+ Customer service exceeded our expectations…read more Integrity is a very strong thread that runs through that company. Each employee took great pride in their work. Each individual walked us through their portion explaining what was going to be done and asking us if we had questions. Every step of the way we were kept informed. All of the employees, including office staff, were courteous and treated us with respect. All were concerned that things were being done to our satisfaction. Nothing was done without first being explained. I wish I could give them a 10 star rating. There were no hidden charges/fees. Thank you Comfort Zone Heating and Cooling for being such incredible people! Customer service and quality work are your signature!

By not ripping off seniors and if something isn't done correctly then to correct the problem…read moreinstead of causing 3 additional problems that is unbearable to live with! The system they put in shakes floor and is so loud and comes on every 30 seconds that makes living in the home unbearable.

They did amazing wk and was able 2 fix my leaking sink w/o tearing into my wall. The tech was…read moreprofessional and quick I would use them again n refer them

The service was excellent. We had a backed up storm drain and it started backing up into our…read morebasement. We chose A1 Bargain Plumbing because of the Yelp reviews and after speaking with the owner: Kevin. We called Monday evening, someone called me back and we scheduled an appointment. Their plumber Logan was excellent too. Unclogged the pipe thoroughly and quickly, explained exactly what happened, and answered our questions. Also, no funny business with the price. The same price they told me the day earlier was the same price we paid. We highly recommend A1!

Did a very good job, very good craftsmanship. Prompt and came when they said they would…read more We had them replace a sump-pump and reset a toilet. If I would say anything, they're maybe a little on the expensive side of things.

I called to get an estimate. Only their repair person can give an estimate after they charge you…read more$50 to come on site for a check on the issue. If you don't go through with a repair, then they will keep the $50. It would rather stink to pay $50, have them come out and then the price is way more than other estimates that I've already received and then I'm out $50 and have to still pay additional money for someone else to do it? No thanks. Why would I have them come out when they can't even give me an estimate. I told them what the issue was, other establishments were able to give me an estimate at the least.

Great communication. Was able to diagnose the problem quickly. Explained the service need. Overall…read moreexcellent service.

Had a number of plumbing items i wanted done on my house including new drain on bathtub, fix a…read moreleaking pipe and install a gas tap for a generator. Garys plumbing has fair prices, does great work and has good communication. Sent pictures and they were able to get me a quote that he stuck to. Price was fair for the amount of work I had done. I would highly recommend Gary's plumbing for anyone who needs plumbing work done.

So here's the scoop--several years ago we had another company come out and replace our pipes in our…read moreold house. They did a good job but when I asked them about some follow up work, most notably the stack drain in our home (which was beginning to rust where it takes an 90 degree turn) the guy who did the work (not the initial guy we worked with over there) quoted us a really high number for the repair and basically instilled the fear of God in us re: the job (e.g, it's going to go any minute now, it's going to take tearing apart your kitchen to get to this stack, it's going to cost a scary amount of money, etc). Needless to say, as first time homeowners my husband and I were pretty terrified and didn't have the money or the energy to deal with demos, renovations of our kitchen, etc. So we did what any normal person would do in this scenario--we ignored it! And so we basically pretended the problem didn't exist for 2.5 years, all the while holding our breath that this thing was going to leak at any moment. Finally, I got so nervous about this that I decided to be brave and get a second opinion so I sent the awesome folks at Lenox a message here through Yelp (via the new "get a quote" function. Try it, it's awesome!) to just see what they had to say and through messages we set up a time today for them to come by and take a look. I'm SO glad we did this. Chris came promptly at 1pm (we were given a window of 1-3pm) and took a look. And praise be, he told us the problem was not that bad and we had several more years in it before we really need to do it (the complete opposite of the other guy who was trying to get us to commit to a multi thousand dollar job in a matter of months). He told us he'd recommend that we wait a bit longer and replace it when we plan on doing some other home renovations (which we've been talking about doing in the next few years anyway). He said they'd be happy to do it for us if we wanted but it wasn't really necessary yet so why rush it and do demo twice if we don't need to. Basically he really put our fears at ease and gave us a more workable timeline, which made is so much less stressed about it. What I really loved, though, was how complimentary he was about our house and how he didn't seem phased by the job itself. We've had so many contractors, plumbers, etc, give us a hard time re: our nearly century old home and complain about how much extra work these types of jobs are. The previous plumber who did the pipe replacement just moaned the entire time about the job (I'm beginning to think he didn't want to do the job which was why he made it sound so terrible). Not Chris, he loved the character within our home and seemed really supportive of making sure we do it the right way to keep the integrity of the home intact. So so grateful! So we've decided to hold off on that job for a bit longer. But in the meantime I did ask him about a leaky faucet we have in the basement bathroom sink. He took a look and is going to email me a few quotes with two options: replacing the faucet altogether and just repairing it. We'll have them come out soon to work on it and I'll update the review once this is done but I have full confidence they'll do a great job.

My fiancé was quoted a price of $216 by Patrick to replace a bathroom vanity. In the meantime,…read morewater lines broke and wanted to hire this business to repair all plumbing issues. Calls were met with indecisiveness and skittishness; they never came back to finish the job.

We called Al's after they were the ones to originally install our w.h. In our house years ago after…read moreours started clanking. Not only did a service person come out within a few days, but they were happy to do a 5 min video explaining in detail what we needed to do going forward. This was really helpful and he was happy to answer specific questions and even chat with my husband after the video. It was well worth having a tech come out! So thankful to have Al's!

I am leaving this review because I am truly impressed with the workmanship of our new water heater…read more They were careful, professional, and courteous. I highly recommend these guys to anyone who needs a new or a repair on a waster heater. I love it when they are not employed by big companies because when you own your own business, you are sure to give quality work and that is exactly what Al's Water Heater did for us. Thank you.