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    Longs Drugs

    3.1 (81 reviews)
    Open Open 24 hours

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    Front Entrance
    Paul C.

    As far as I can remember, I have shopped at Longs Drugs (LD) for many, many years. My fondest memories would be during the late summers as I'd have a list of school supplies to get before the new school year started. I still find myself choosing LD as my preferred store for shopping. I am in Kaneohe a lot and this location is convenient for its 24/7 hours. I can come late in the evening to see a fairly empty store for the ideal quick in-and-out shopping. Once I started to experience a semi-bruised ankle at work with 4 hours left in my shift. I came here to get Advil. I made it through my shift without further injury. This pharmacy has good customer service. For the last 2 years I've gotten my flu shot here and has helped me survive the flu season. There was a hiccup this last go around. A Kaneohe staff called my cell TWICE with a courtesy reminder for the flu shot. I could have easily gone to Longs at Kam Shopping Center or the Pali location, where both are close to my home. But I decided to patronize Kaneohe location and was sadly disappointed. I first went to the pharmacy prescription line only to have me stand in the long line because the staff searched high and low and couldn't locate my flu shot papers. Why would Kaneohe Longs call me TWICE to have me come down for the flu shot? I didn't say anything and I stood in this long line deep with about 10 people. I waited patiently for my turn to have the staff produce my papers. I then was advised to stand in line AGAIN at the prescription line and was informed to wait as a staff needed to verify my insurance coverage. I was about to lose my cool but the young female staff was apologetic and went back and forth both register lines trying to expedite my request. I sat down and waited patiently again but this time sitting next to people who were obviously sick. Coughing, sneezing, blowing their noses.......yikes!!! Gosh, it was nerve-racking fearing that I would catch their germs. To kill time, my cell phone kept me company and waited over 20 minutes until my name was finally called. I did my best not to lose my cool when the pharmacist came out to administer my shot. It wasn't his fault that I had this extensive 30+ min wait. If you recall previous reviews, I had a really bad experience with needles as an adult that was mentally scarring. I feared the shot but the pharmacist was sincere and performed the shot without me realizing he had already inserted the needle. With a sigh of relief, I was happy it was done and off I went. Some people would penalize the business with a hiccup like this but I was overall impressed on how the staff attended to my issue. A shout out to the young Asian female staff who went the extra mile going back and forth both registers to speed up the process.

    Dawn Y.

    They have what I need, open all the time, coupons directly to phone, so I shop here all the time. If I need a lei last minute, a card, pen, paper, even a snack as well as regular planned shopping, their weekly specials are a good reason to go regularly. Would get 5 stars if the employees looked happier but since CVS took over I think it lost a little of the aloha spirit. Also, I see alot of signs of theft and once saw someone walk out with 2 cases of beer and no one stopped him. It must be demoralizing to know some of your regulars are thieves and contribute to your low wages because they cut into profits.

    Shantell C.

    This is my go-to Long's when on the Waianae coast. I stopped in last minute to stock up on Halloween Candy. They had large bags on sale, awesome. Saved me a few bucks. I took advantage of the BOGO 1/2 off halloween decorations and got me a light up headband and a garland. The headband wouldn't light up in the store, none of the 3 would, so I figured the batteries needed to adjusted. Nope! Won't light up at all! Disappointing! $7 down the drain!!!!

    Phillip E. S.

    This location is actually closest to the house. All I needed was nail clippers and wasn't sure if they carried them in stock. Running short on time, I ended up asking for assistance to locate the item. (It was a big store and I was unfamiliar with the layout.) Once finding the clippers, I only had to wait a few minutes for the next cashier. Overall, I had a great experience and would shop here again.

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    Page 1 of 3

    Ask the Community - Longs Drugs

    Review Highlights - Longs Drugs

    Especially one manager is really helpful and friendly that personifies Aloha...

    Mentioned in 3 reviews

    Read more highlights

    Walgreens

    Walgreens

    2.5(109 reviews)
    0.1 mi
    $$

    The worst customer service from the pharmacy clerk. I wait 10 minutes in the outside drive thru…read more She was busy on the phone As I waited I could see her put the call on hold or maybe answer another call. Never did she acknowledge that I was waiting. When she got off the phone she just stood at the counter. I pressed the button so she knows I'm there. She then picked up the phone & said just a minute- not even turning around. No thank u for waiting. I could see someone walk up - which she helped first. Though she said they were there before me. Very rude. This pharmacy has poor customer service & I'm not getting my prescriptions from here again!

    I went to Walgreens in Kaneohe and was treated horribly. I walked around for awhile before…read morestopping at the toy section. I collect toy cars and I seen a broken box of JDM cars, these cars are like Hot Wheels, and it looked like it had some missing. I took the box to the cashier who was nasty with a bad attitude who told me these are only for display and are not for sale. I told her that there was no sign saying not for sale or display item. Then another idiot with the same attitude came and told me it is for display only and you can come back another day and wait for us to sell it. As if I have ESP to know the cars were not for sale and I guess I have to use ESP to know when they plan to sell it. Their store is dirty, there is dust on the boxes, and they need to teach customer service to the idiots that work there. They could have told me politely that the item is a display item and we are sorry someone must have taken it where it was on display and put it where I found it. I hope Longs CVS puts them out of business. I am amazed they are still in business. I predict they will fail like I predicted Sears, Radio Shack, and Sharper Image, and Dennys, was going to fail due to lack of customer service. The one time I go into Walgreens is the last time I will go there.

    Photos
    Walgreens - $1.25 items

    $1.25 items

    Walgreens - Too cute!!!

    Too cute!!!

    Walgreens - Cute bunny bag for Easter!

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    Cute bunny bag for Easter!

    Longs Drugs

    Longs Drugs

    2.6(118 reviews)
    4.3 mi
    $$

    I have no idea where some of the other reviews are coming from. CVS-Long's, Kailua is clean,…read morestaffed with knowledgeable, friendly, professional staff. This is an excellent pharmacy, drug store, establishment whatever you want to call it.

    Overcharged and extremely rude! The "lead" lady named Lorna,…read morewas first rude when I was interested in purchasing two birthday balloons for my father's 79th birthday. Beside being rude, when I was being rung up by the nice cashier, Lorna came over and thought the cashier was incorrectly ringing up the balloons. Lorna went on to be rude and insulting to the cashier saying "you cannot make up your own prices" which she wasn't, she was actually scanning the price sheet provided to the at the register. She rang two different prices for two different ballon sizes which is correct. The mean lady Lorna insisted it was incorrect and tried to charge me $18.99 for a circle ballon that clearly stated "shaped or cut out ballon" on the sheet. How can a lead be so blind. Anyways, the cashier explained the price difference and still the "lead" had to much pride to even admit she was wrong. Lorna went even further and said "well u want me to charge you $18.99?" Which she clearly knows was incorrect. Who's making up their own prices now??? Long story short, she over charged me by charging the higher price for two different balloon sizes where it was clear as day that it wasn't right to do so. Please beware of Lorna who likes to make up her own prices, likes to talk down to employees and customers and who needs to smile if she wants to be in any customer service roll. She also lingered at the register to make sure we were overcharged dispite other customers asking for assistance in the photo area. She made them wait and basically ignored them because she was wrong and couldn't admit it. May be time to find her a better position in the back of the store where she will not be giving Longs a bad wrap. I'd like to make longs a part of my day, but def not when a mean, untrained Lorna is working.

    Photos
    Longs Drugs
    Longs Drugs
    Longs Drugs

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    Target - Halloween containers

    Target

    3.3(278 reviews)
    4.5 mi
    $$

    Okay, I have to admit I shop at Walmart waaaaaaaaaaaaaaaaaaaay more than Target, but what led me…read morehere today is because after doing work at a local financial institution (just next door from Target), I actually had to use Target's restroom to wash my hands after touching multiple bags of coins (your hands actually become black from touching a lot of coins). After using Target's very clean restroom, I thought I'd walk around & check out the Kailua Store. Making a small observation.......... ever noticed that Target's store layout is pretty similar to the other Target stores in da 808??? I guess this is kinda neat, as it makes it easier to find things in the store. I noticed that the Kailua Target store also had a Starbucks coffee shop, & a Pizza Hut within the store. I really didn't have anything to buy today, but while browsing around, I came across some DEALAGES on a microwave oven. DARN! I just bought a new microwave oven for my dad, as his microwave had broke down recently. Guess where I bought my microwave??? Yes gangies..........Walmart! And ya know what???? Target actually had a better sale price on the microwave, as the microwave I bought on sale at Walmart was ($60.73 w/tax). I guess Walmart doesn't always have da best DEALAGES! Lol! The Kailua Target store is very spacious & clean. A very nice store to visit, should you need groceries, or any other item.

    i do not recommend this store! there are so slow no matter what time of year, no matter what…read moreseason!! the busiest stores that cover more areas are faster than kailua!! windward mall for instance. they have a greater area to service, yet they get your order out and ready for pick up within two hours or less!! i put an order in just a they closed, but somehow they changed the time i made the order and i didn't get my items until 3 o'clock pm!! today, i made an order at 0930, and i'm still waiting!! they need to make it so you can change stores after an order was placed without having to cancel and reorder!

    Photos
    Target - Wine tote with dividers.

    Wine tote with dividers.

    Target - Pet waste bag dispenser

    Pet waste bag dispenser

    Target - Hi Bullseye!

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    Hi Bullseye!

    Longs Drugs - drugstores - Updated May 2026

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