1. Longs Auto Sales

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Carson, CA

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Longs Auto Sales

5.0 (1 review)

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8 years ago

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South Bay Toyota

South Bay Toyota

(1.3k reviews)

Harbor Gateway

My fiancé and I had an amazing experience at South Bay Toyota! Brandon, Tim, and Marc went above…read moreand beyond to make the entire car-buying process smooth, stress-free, and enjoyable. Brandon's knowledge, professionalism, and patience were truly exceptional. He took the time to answer all of our questions, never made us feel rushed, and worked with us as we explored different options until we found the perfect vehicles for our needs. His expertise and genuine care made all the difference. Tim and Marc were also fantastic throughout the pricing and paperwork process. The entire team was friendly, transparent, and incredibly supportive, making us feel valued every step of the way. Thanks to their outstanding customer service, we drove away with not just one, but two brand-new Toyotas on the same day--a Camry and a Highlander! We couldn't be happier with our experience. If you're looking for a dealership that truly cares about its customers, we highly recommend South Bay Toyota. Be sure to ask for Brandon--you'll be in great hands! Thank you, gentlemen for making this such an exciting and memorable experience!

The way the sales people have ignored me every time I am here getting my car serviced makes me…read morethink I look like a vagrant, and I'm okay with that. I purchased my car in 2018 and have brought it here for service ever since. But the last 3-4 visits, I do the same thing, sit in the lobby for about an hour then walk around the lot looking at cars. I've been think about getting a new car for a while, but I haven't had a car note in years, so I'm reluctant. Not to mention, I rarely drive, so rare that I was thinking of just selling the car, then had to have someone bring me back to logic. Let me just say this, this review is in no way about the service dept. If I had an other issues I would go to Carson or Manhattan Beach, but I come here. Today's visit really annoyed me, I'm stilling in the lobby reading my book and a salesman named Anthony comes in and begins to speak about the 4th of July sale. I listen, because I can really be easily convinced to get a new car, but I notice that despite him having my full attention and us only being within feet of each other, he is not talking to me. He confirmed it, when he begin asking everyone in the room, individually, if they were interested in taking a look at the numbers on trading in a vehicle for a new one without any commitment. He didn't ask me or the guy behind him who could easily be confused as being asleep. I didn't speak up, because I could just as easily be swayed by characteristics to keep my money. What I did do was get up and walk the lot, like I normally do when I am here and I peaked at a few cars, while also speaking with my husband, because I needed someone who was going to tell me if I was over thinking the whole situation. Can you guess what happened next, as walked around circling the cars and taking an extra second to stare at the sticker... Nothing! No one approached me and asked if they can help. No one came out of the sales office, after watching me from the large glass windows I was looking at vehicles in front of. Nothing! So I walked back to the lobby to wait for my car and write this review. But then, I started wondering why I was even giving 3 stars and my husband called me back to ask if I saw anything I liked. I told him I didn't but they probably had the car on the used car side. So I got up and walked around the used car lot side and I did see two or three vehicles that I was interested in. These I took a few extra seconds to look at because I wanted to see the price, the year, the details, the warranty information. But again, no one came out. No one came to help me to ask if I was interested in anything or to see if I needed assistance. The only time I spoke to an employee at South Bay Toyota was each time I walked back to the service center where they offered me shuttle services or wanted to see if there's anything that they could assist me with. So I am giving three stars because I could easily walk to service department and ask them to get me a sales agent and I'm sure that person who comes to me would be all too enthusiastic about showing me what's available. It has happened before and that's why I know exactly what vehicle I want next.

IAA Vehicle Purchasing - Cut my steering wheel cover

IAA Vehicle Purchasing

(16 reviews)

$

Harbor Gateway

DO NOT bring your car here -- even if your insurance recommends it. If you've just been in an…read moreaccident, the last thing you need is more damage and stress, but that's exactly what this place gave me. My car was sent here only to be inspected -- not repaired, not touched, not taken apart. And yet, when I got it back, it was completely violated: My seat covers were torn off the strap's were cut Both mirrors were tampered with and broken My visors were ripped off And worst of all, they cut off my steering wheel cover There was zero reason for anyone to be inside my vehicle. This wasn't part of any repair order. I had photo documentation of exactly how my car looked before it was taken to them -- so I know for a fact none of this damage existed before. They take no accountability for what happened and offered no explanation. It's clear they don't respect customers, their property, or professional boundaries. If your insurance suggests this place -- say no. You are not required to use their recommended shops. Protect yourself and your car. I repeat: STAY AWAY from this place.

This company was supposed to come pick up my car (which was a total loss following a collision)…read more The other driver's insurance company said these guys would come get the car on Friday. I was home all day waiting to hear from them. Then they told the insurance company that they called and there was no answer and no voicemail, which is absolutely FALSE. I did not have a single missed call, and my voicemail worked fine. Then I left two messages for them and waited on hold for an hour before they disconnected me. NO ONE ANSWERED and no one called back. Horrible business.

Supreme Motors - Great service from everyone and a beautiful selection of cars.

Supreme Motors

(288 reviews)

Drive Your Dream!…read more After spending some time shopping around for our car my boyfriend and I came across Supreme Motors. The price of the car was in our range and what really caught my eye is how immaculate condition the car was in. (All the cars looked amazing) Seriously guys-- compared to all the other dealers we went to, this car was sparkling and ready to come home. The process to purchase the car was so smooth and we had two pups to play with while we were waiting for all the paper work to go through. Was truly an experience of ease and enjoyment. Thank you so much Ehren! (And his partner! I didn't get his name but he was great too.) We appreciate you selling this car to us and wishing you good luck and many sales! We are thinking of getting the car detailed here in the future too :) - Alexis and Shane

5 Stars - Supreme Motors in Costa Mesa - Pristine every time…read moreThey take great care of our family's two SUVs. Always perfect--the cars come back looking like they rolled off the showroom floor. That deep, mirror-finish shine you can see yourself in. They've got a clean, professional setup on Placentia Avenue near 19th Street--appointment-based, call ahead to set up initial s. Easy, no fuss. I text Ehren--he's quick to reply, we set something up, and he sends his crew. They're solid. They cover surrounding areas, even 15 miles out like me. No problem--they show up, do the work. Seats wiped, carpets vacuumed, windows clear, wheels shiny, trim polished. Everything flawless without me saying a word. And those monthly maintenance packages? Great value--keeps everything looking sharp without breaking the bank. Friendly, on time, they care. Call Ehren at Supreme Motors--your cars will look great.

Gardena Honda - Emilio and El Diablo aka Miguel

Gardena Honda

(2k reviews)

I want to update my previous review because I believe it is equally important to recognize…read moreexcellent service when someone takes the time to make things right. Today, Elizabeth personally called me and completely changed my experience. She was extremely professional, respectful, patient, and transparent. She took the time to listen to my concerns, explain exactly what was happening with my registration and title, and provide me with the information and documentation I had been requesting. This is what customer service should look like. I also want to recognize David, who has continued to communicate with me and assist me throughout this situation. I truly appreciate his effort, professionalism, and willingness to help. Elizabeth and David demonstrated something very important: customers do not need complicated dealership language or answers that make them feel dismissed. They need clear communication, respect, transparency, and someone who genuinely listens and takes ownership of the situation. I hope the entire team at Gardena Honda can learn from the way Elizabeth and David handled my concerns. A difficult customer experience can absolutely be turned into a positive one when the right people step in and communicate professionally. Thank you, Elizabeth and David, for restoring my confidence and for treating my concerns seriously. Your professionalism deserves to be recognized.

I would strongly recommend doing your research and shopping around before purchasing a vehicle from…read morethis dealership. Although they don't advertise dealer markups on their vehicles, my experience involved sales tactics and added products that I felt were not clearly disclosed. I've worked in car sales for years, so I'm familiar with how the buying process works. The main reason I ended up purchasing here was because this was our first stop, my daughter was extremely excited about the vehicle, and I didn't want to make her wait through the weekend while we continued shopping. Seeing her happy ultimately outweighed my better judgment, and I allowed myself to overpay. One major issue involved an alarm system. Since the vehicle had just arrived, I could tell the alarm had not yet been installed. I specifically asked the F&I manager how much I was being charged for the alarm, and he told me I had NOT been sold one. Now, two weeks later, I'm being contacted by their alarm company asking me to schedule an appointment to have it installed. That raises serious concerns for me about transparency during the finance process. They also use a third-party appraisal through Edmunds for trade-ins, and the amount I was offered was nowhere near the value I was seeing for the vehicle. To put the negotiation into perspective, their first offer on a 2026 Honda Civic was approximately $649 per month with $2,000 down. For someone who has experience selling cars, that alone told me I needed to pay very close attention to the numbers. I take responsibility for agreeing to the deal because I wanted to see my daughter happy, but someone with little or no car-buying experience could easily walk away paying significantly more than expected or agreeing to products they may not fully understand. Based on my experience, I would recommend getting everything in writing, carefully reviewing every line of the contract before signing, and comparing their deal with other dealerships before committing. I personally would shop elsewhere.

Longs Auto Sales - usedcardealers - Updated October 2026

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