Autumn was Absolutely a Fantastic Server and she should be recognized for her wonderful service!!!!! We will definitely be asking for her in the future! The only negatives of the restaurant are: in the last three visits to the Longhorn Restaurant in Gallatin TN there were many customer complaints about the cold air blowing directly on customers which also causes food to get cold (my food turned cold very quickly) and the Ranch Dressing used to be delicious but lately it's too salty to eat. Thanks Autumn for the BEST IN SERVICE!!! read more

Not great, not terrible. Typical chain steakhouse about average. There are not many choices for eating at locally owned restaurants in Gallatin so many locals settle for this which is admittedly better than the competition across the street. Don't let the western decor fool you into thinking there is any level of authenticity to your experience. You are going to get a menu with food quality determined by a mega corporation. Steaks are small, pork chops and chicken are processed. Meat quality overall is definitely low end. We went several nights while here because we didn't feel like driving to Nashville to eat. Very busy on the weekend. Our service was good but the kitchen screwed up a couple of times. Best items were the Old Fashioned, which was a nice stiff cocktail and the baked potato which was perfectly done. Chopped salad was decent and the complimentary bread is good. Skip the pork chops and skip the Texas Tea which was very weak. read more

Can't believe I'm about to write this about a chain steakhouse. I don't know if it's just this location or the whole chain, but this place is great. Top to bottom. Service to food. And everything in between. I've eaten at a lot of premiere steak houses, high-end restaurants, prix fixe menus etc. This LongHorn is punching well above its class. Now, don't get me wrong, when you walk in here expect that corporate cut of meat, and a similar selection. But also expect it to be cooked perfectly, expect one of the best cocktails you can get in Gallatin (unfortunately, I'm not kidding) expect great service. More importantly, expect some of the best VALUE you can find for miles. This place is becoming that go to spot for special occasions. A crowd pleaser every time. Execution is 10/10 and that's rare today. It surprises me every time. read more

Start off great service, 10-out of 10; quality of food perfect 10 -out of 10; Wait staff 8 - out 10, ( our complaint is the food came too quickly for us to finish our starts, before we even got our meals. read more

LongHorn Steakhouse - Rice with 12oz chicken Parma - Steakhouses Near Me - Gallatin, Tennessee

wanted to have dinner with our family , David ( the manager) told us we couldn't not sit as a party and was going to have to sit in separate tables scattered throughout the restaurant and if we didn't like that the we can leave ! this review is just to point out how horrible the management is ! read more

Having lunch with my in-laws is always an adventure, at times they act like out laws. Longhorn consistently provides excellent service, with staff members going above and beyond to make sure you have a great dining experience. And their food has always been delicious. Of course their decor is fun to play eye-spy with my little eye. read more

LongHorn Steakhouse - My out laws had their portrait hanging on the wall. ;) haha - Steakhouses Near Me - Gallatin, Tennessee

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My family came here for lunch this past week and we loved our experience. Our server Emma was so sweet. I had the soup and salad lunch deal. I ordered a Cesar salad and the shrimp & lobster chowder. It was such a delicious meal that writing this review and thinking about it makes me to want to return right this second. In the future though I will order my salad with dressing on the side as it was extremely soaked with the dressing. My husband ordered shrimp with rice and asparagus which he loved. My Mom had a filet, backed potato and the house salad with bleu cheese dressing. She told me they have the best bleu cheese so I tried it and I have to agree. I look forward to saving room for dessert on a future visit. read more

Longhorn is our go to restaurant for steaks and burgers. The service is always great and the restaurant is always clean and well organized. I highly recommend Longhorn. read more

Picture is worth 1000 words Do better Longhorn You are a steakhouse and this is what you bring out? This location has really gone downhill Our appetizer came at the end of meal after we asked about it and I was never offered another drink the entire meal read more

LongHorn Steakhouse - Steakhouses Near Me - Gallatin, Tennessee

Great service good food price was good for the amount of food you get . I travel and stopped in for a nice quiet dinner the waitress was very quick on getting food out and drinks to you I would definitely go back. read more

Great for afternoon dinner. The ambience is perfect. Clean, normal noise level and good music. Kinda cozy and not overly crowded. Jenny is our server. She has a warm friendly smile and very knowledgeable about the menu. Everything we had is fresh and appealing to the eye. Ladies restroom is clean and fully stocked. My only complaint is my stomach is not as big as my eyes. Lol! However, that's what doggie bags are for. read more

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We are regulars. Tonight's experience felt like we got the B-Team. Service was struggling. Phone rang off the wall the whole time we were there but no one answered it. Seemed like dozens of employees running around busy. One of our two ribeyes was over cooked. Didn't mention it since it already seemed like the ship was sinking. Appetizer dish remained with us (empty) throughout entire meal. We never received our bread. It wasn't bad, just not the level of service we are used to. We will be back. Just hoping this was a fluke deal and someone is on vacation. We sat at the bar. read more

LongHorn Steakhouse - Appetizer dish - Steakhouses Near Me - Gallatin, Tennessee

You can get a good steak dinner at Longhorn Steakhouse. Located all across the country, you can enjoy their meals almost anywhere. Nothing is overly inventive but popular items are prevalent. Their sides are good. read more

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Went here last night for dinner and told them we had 4 in our party. They proceeded to seat us with three menus(one of them being a kids menu), along with only 3 silverware placements. Our server was amazing but the food was mediocre at best. Our visit before that, the food was amazing but server was awful. Time before that, they didn't have the fish I wanted and the server seemed lost. Would love to go here and have everything run smoothly as it does it other restaurants. Seems like there's always an issue or two with this establishment. read more

Food was very good. Service was great (15 people at birthday dinner). Not sure how server pulled it off. Always had drinks and bread. read more

I have been to this Longhorn location several times. Every time we've ever been the service and food have been good, and the environment is relaxed and friendly, but myself and a couple friends dined in on Wednesday the 27th of September and it was beyond anything I've had at a longhorn. I ordered the 20oz prime rib done medium rare with mashed potatoes and when it arrived it astounded me. The steak was perfectly done, it was tender and amazing and one of the juiciest steaks I have ever eaten. The mashed potatoes had an excellent substance to them, and the butter in the middle wasn't excessive or limiting. Overall it was an excellent meal, and it came out in amazing time. I have never been so satisfied with a Longhorn before, and it was an amazing meal to eat with friends for my birthday. read more

LongHorn Steakhouse - 20oz Ribeye, with Mashed Potatoes - Steakhouses Near Me - Gallatin, Tennessee

Absolutely horrible management (Amanda). Yelled at me in front of other guests. Steak ok. Corn undercooked. Cesaer salad was very vinegary (?). Will never go back since management refused to fix the problem. Inadvertently left our gift card on the table. They refused to give it back. But told me the waitress considered it part of the tip, even though I left 7 dollars cash on the table. The manager claims it happens all the time. They gave us back $2.00 and said, "I don't carry cash. Is this ok?" Next step? CORPORATE. https://www.tripadvisor.com/ShowUserReviews-g55061-d918468-r906850095-LongHorn_Steakhouse-Gallatin_Sumner_County_Tennessee.html# read more

*To go Orders* This location and the manager "Q" are an incredible disappointment and shining display of the high level ineptitude plaguing so many service industries nationwide. Three times in row, I have Ordered Flo's Filet thinking I would treat myself to some good quality steak but each time we received a terrible, obviously reheated and overcooked sirloin. Called the store manager and has the audacity to argue and tell us to bring it back in to show them. I advised I would gladly send photos to them as this terribly overcooked and gross meal was sitting on our dinner table while trying to feed the kids. Completely asinine behavior. My poor judgement gave them three separate attempts to get this right but hard no. read more

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This was one of the worst restaurant experiences! Ordered the Redrock Grilled Shrimp- grilled jumbo shrimp skewers brushed with smoky tomato butter and served over seasoned rice with a side of garlic butter. Asked for no smoky tomato butter. Shrimp came with an inordinate amount of seasoning making them inedible. When this was pointed out to our server he asked in a rude tone how we knew they were seasoned?! We asked the server to have the shrimp re-made with no seasoning. Then the manager came over and asked if everything was okay or if there was something wrong. I explained the same thing to him as I did to the server- explaining that the shrimp had an inordinate amount of peppery seasoning which was totally unexpected as the menu said nothing about the shrimp being seasoned only about the smoky tomato butter. The manager said this is not correct, our menu says all of our dishes feature our Prairie Dust seasoning which he said was on the shrimp. We questioned this with him- noting that the menu says nothing regarding the shrimp being seasoned. He countered that it does- he got a menu and could not find anywhere the "bold" seasoning-as he called it- was mentioned. He then said your shrimp is being re-made and i am going to follow up on this inaccuracy in the menu. 20 minutes later- no shrimp- but a second server shows up saying our original server has closed out and left for the night. 10 minutes go by-still no replacement shrimp-our original server magically appears in the dining room vacuuming the floor- 1 1/2 hours before closing. 10 minutes later Server #2 re-appears and brings the re-made shrimp and a new side of broccoli. The shrimp now is not seasoned but was BURNED on one side and totally inedible. To add insult to this terrible presentation, the broccoli was cold and rubbery. After a few minutes, the server re-appears and asks if everything is okay. When we explained to her that the re-made meal was equally unacceptable she said she would go get the manager.after waiting several more minutes, the server brings the bill and notes that they took off the shrimp dinner and said thank you. We asked what happened to the manager -her reply was that he was in the kitchen and too busy to come by. So that was my experience, 2 shrimp dinners BOTH unsuitable for consumption, waitstaff who were indifferent and really did not seem to care and a manager unwilling to address in any way a poor customer experience other than to comp a meal that was not eaten due to improper preparation/presentation. If in Gallatin and you are looking for a good steakhouse-AVOID Longhorn. Perhaps try Logan's or Texas Roadhouse where they deliver QUALITY food and Quality service. read more

Great food and service, server (Marcuis) was great. Went above and beyond to make sure everything is good. Very nice for our anniversary, definitely be back. read more

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Well when I ordered curbside pick up I waited an extra 10 minutes, which is not bad it was a snowy day and they are short staffed. I get my food and get home. My wife's salmon meal was perfect, she got everything she wanted. My meal was a sirloin and supposed to be a side fully loaded baked potato... it was a potato wrapped in tinfoil, no butter, no sour cream, no cheese, no bacon bits. Not even cut. Then I get my salad (that I paid extra for) no croutons, no dressing, no cheese. I then look for bread which I wanted included... no bread.... I reach for the silverware I requested.... No silverware. We'll surely there are at least napkins..... no there were no napkins. If I'm paying $50+ for my food I would expect it to all be included. I will not be returning. If you do go, eat inside so at least then you will know if something is missing. read more

Used to be one of my favorite places. Food went way downhill after scamdemic. Steaks are super fatty. Leaving most of it on the plate. Never cooked correctly and they want to give you a new one. Veggies are lower grade and soggy. Beer seems flat. Service was alway meh anyway. Last time I went I got food poisoning and spent a day in half in bed. Too bad because it used to be a great place for a decent steak. Stick to getting my own from butcher and making it at home. read more

Not until after waiting 30 to be seated and another 15 for a waiter and only after we'd order drinks and appetizers were we informed there was no chicken in the building. Nor was the 9 oz. filet available. What's the point of not bringing this up before you make people wait and order appetizers?! Update: the 6oz. filet arrived burnt and the wine ordered never arrived at the table. We'll not be returning. read more

I'm not a big fan of chain restaurants but my party wanted to go here. The server wasn't very friendly but wasn't rude, just sort of neutral or indifferent. I had the salmon with the signature strawberry and pecan salad, rice and crispy Brussel sprouts. The meal was good except for the Brussel sprouts. Crispy meant burnt. I would not recommend that side. We were seated rather promptly in the bar. The seating location was perfect for my party. We also tried the firecracker and the stuffed mushrooms both were very good. I also believe the price for the meals were a little on the higher side but around the same as most steakhouses. read more

I would leave zero stars if possible. Let me start by saying that we have been to this location on numerous occasions and the quality of food and service have gone way down hill. The past three experiences have been awful, with cold and rubbery food, waiters that cannot be found and a manager- Q is what he told us his name was that would rather argue with customers rather than make things right. Like the last reviews have said, you'd have better luck spending your money anywhere else in town. Avoid longhorn. read more

I went there for lunch on Mothers Day I expected it to be busy an it was but the staff was so attentive an it went quickly then I ordered the flos filet it was perfect an the Street corn is awesome my server was nice too overall great food great service great experience read more

I apologize for not yelping every good experience but this bad experience stands out. We arrived at 5:05 our server greeted us immediately was pleasant offered drinks and immediately asked what we were eating. Um ok not typical for $80-$100 dinner service to try to blast through to ordering but we said hey we will take a couple ice teas and an order of white cheddar mushrooms. 2 minutes later what do we want to eat? Ok well this is moving quick I'm guessing you're in the short list to go home early. We'll take a couple steaks. 30 seconds later salads no app. 4 minutes later half cooked steak and extremely fatty ribeye 7-8 minutes later Is this on one check or separate? Wtf. Never been out for dinner at Longhorn in less than 29 minutes but there's always a first. Never got the mushroom app. Waiter said upon delivery of bill hey I was just told we are out awwww! I took em off for ya! P.S. never a good sign when sat beside the BATHROOM Epilogue: called immediately from car ordered two orders of mushrooms. Yea they got em. read more

Came here for dinner w/ B's cousin and wife. We had a great time and it's always nice to get together during the holidays. The hostess was friendly and our server was sweet. She was attentive, informative, and kind. Our water cups were always filled. The restaurant is clean and spacious. Our food was tasty and definitely "A-OK." I wouldn't say that these are the best steaks out there, but still very tasty. I like the different side options that come with each meal. Their complimentary bread and butter is pretty darn good. I tried some of my cousin-in-laws Parmesan Crusted Chicken and it was delicious. Highly recommended! Overall, we had a pleasant dinning experience here. The company was the best :D read more

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This is our go-to locally if we are eating at a sit-down chain restaurant. The service is usually good and that is saying a lot now that so many places are in need of staff. The food is what is expected. Appetizers, such as the onion petals, mushrooms, and Wild West shrimp, are very tasty. The bread is nice for a change from rolls. The steaks and salads are hit or miss. One week, we will be very pleased with the food's quality, but the next week, it won't be as good. However, we are very glad to have a nice steakhouse in our town and will continue to eat here. read more

I was in town for business and longhorn was the best option for dinner. My food was about like always but service wasn't all that great. I ordered a crown and sprite and the parm crusted chicken with a loaded baked potato and a Caesar salad. Salad took forever. Had very little dressing. The main issue as the bartender was no where to be found to ask for extra dressing. I had to flag her down for anything I wanted. I was never offered a drink refill or asked how my food was. Just poor service all around. Food as normal longhorn quality. read more

Great wait staff, good food, for a chain Restaurant, not bad ! Will definitely be back

We have never had a bad meal here! April 12, 2020. We ordered dinner on-line and received in our car pick-up service and it worked perfectly and was a great dinner. Longhorn does it well and they do it right. THANKS read more

Me and My husband walk right in on a Saturday afternoon and got a table but is was around 2:30 pm. Our waitress Toria was the sweetest,knowledgeable,efficient, and made our visit a good one to a great one. We order a appetizer Texas Tonion. They come to our table fast, hot, and delicious. The loaf bread and butter was hot and hit the spot. I ordered a 8oz filet mignon medium well and steamed broccoli. My steak was cooked perfect and my broccoli was still a little bit crunchy just the way I like it. My husband ordered a 12oz ribeye steak medium well and a loaded bake potato. He steak was cooked perfect and his potato was hot and soft. The portions were very large and the prices were a little higher but it was very high quality food. Will definitely be back. Go check it out and see for yourself. read more

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This place gets mixed reviews so I thought it important to share our experience. We went on a busy Saturday at lunch. Allison, our server was adorable & efficient. She suggested the burger and it was a REAL burger. The kind where you savor the meat. Good quality you can order MR. The manager was sweet too, telling us about the company that owns The Longhorn & accommodating us into a comfy booth. Our experience and food here were great. We will look forward to coming again! read more

Awful so bad. Management agreed & apologized. Said it's a corporate thing. Disappointing. read more

LongHorn Steakhouse - Ribeye sandwich. Ordered medium rare. Definitely doesn't look like photo online. Very disgusting. Well done 1/4" piece of assuming Ribeye. - Steakhouses Near Me - Gallatin, Tennessee

Great service and my steak was cooked perfectly. Love their salads and the Brussels sprouts were AMAZE!

My ribeye was cooked perfectly medium rare and I did loaded mash minus the butter, and it had the right amount of everything. Food was timed pretty good in between courses; especially with it being a Friday. I will definitely be back. read more

First, we really arrived at the right time (4:30 PM) because by the time we were done with dinner, the lobby was packed with folks waiting for a table! The meal started out a little rough when the server spilled a full glass of coke on the table, including my iPhone! Fortunately, it was well protected and I quickly dried it off. The mess was cleaned away and we were all glad none of us was any worse for the wear. The server was apologetic and we assured her no harm was done. Fried pickles were excellent! Just a great southern appetizer that we really enjoyed. The bread was good too. We ordered our meals and they came fairly quickly. The dinner salads were well proportioned but some of the lettuce was old/brown and shouldn't have been served. The ribeyes were delicious and cooked just right. It had been awhile since I had a steak and it really hit the spot! I also had the garlic cauliflower as a side...that was excellent! My wife had a chicken salad and was disappointed to find very little chicken in the salad. Other than that, the salad was good. Everyone else in our party was pleased with their meal and all the steaks were cooked as requested. The server was attentive to our needs, kept our drinks full, and checked on us regularly. The reasons I didn't give it 5 stars include the salad issues and the following observation. I got the feeling some of the staff members weren't as invested in their jobs as I would have expected. I saw some with looks of disinterest and others who appeared to be put out by their assignments. It might have been my imagination, but I don't think so. I realize it's tough to always have a smile on your face, but in the service industry it definitely pays to be pleasant. read more

I think this is the classiest place in Gallatin. I like to go there for a long business lunch, or a quiet dinner with my wife. They don't rush you through the meal, which I appreciate. Food is excellent! My " go to" is the sirloin salad. read more

My chop steak came out wayyy overdone but I rapidly received a correctly cooked one Ayisha did a great job read more