I saw another review that said he was honest. Very true. I had a great experience. He moved from…read morehis original location across the street but don't worry his placed is well branded so you can find it. This is great local business to support so bring your cars and trucks by. Jeff Simpson personally helped me with a shift control issue that was not allowing my accessories to turn off and so it was running down the battery. He also kindly hooked up my fog lamp back up for free. I had great service. I will be bringing all my cars here.

Very honest and good on there word I would definitely recommend this place and ppl great atmosphereread more

I have purchased more than 20 vehicles during my lifetime. Without a doubt, Derek Ward of James…read moreWood Buick GMC in Decatur, Tx provide the best experience that I have ever had. After visiting two dealerships in Fort Worth this week, the first dealer told me I owed $9000 more on my 2-year-old car that has 17,000 miles, I shared my Kelly Blue Book estimate and he told me KBB don't write checks, he offered me a payment of $1183/month, of course I left. The next dealership must have thought, "hold my beer and watch this, lol." That dealership offered me a lease price of $1905/ month and bragged because he got the price down $200, so I was going to pay $1700, they told me I was $5,000 upside down. Feeling reluctant, I located the 2026 GMC Denali PU with the exact options that I was seeking. Derek was extremely professional. I told Derek exactly what I was looking for. Within an hour, Derek provided me with a ballpark figure that was exactly the same as the result I came up with on the GM Financial website; I was $500 upside down. After a 1-hour drive to the dealership, it took approximately an hour to complete the paperwork, and a monthly note below $700/mo. Without a doubt they have earned my trust in an industry that is filled with uncertainty in my opinion. When completing the paperwork, I was able to relax, as in my experience the finance manager didn't try to up-sell me on things I didn't want or need. In my Arnold Schwarzenegger voice, "I'll be back!"

Just bought a Yukon Denali from Clay Estes at James Wood and 12/10 recommend! Clay is professional…read moreand makes the car buying process quick and efficient! I live in the DFW area and pass about 5 GMC dealerships heading to Decatur but it is for sure worth the drive! First time purchasing from James Wood and we will for sure be back because of Clay!

Recently purchased 2016 Dodge 2500 Longhorn Diesel Truck. Great experience, wonderful staff made…read morefor a smooth purchasing experience. My salesman Herman Kittrell was very helpful, friendly and honest! No bouncing back and forth with management on pricing, we made a deal and completed the paperwork quickly. Service department has taken care of additional items making the experience quick and painless. They are busy, but will meet your needs and return phone calls quickly!

The customer service was horrible and Nick was very rude and unprofessional. Did not want me to…read moreshop around and did nothing but bash other dealers in the area when it should have been why to buy from us not why you shouldn't buy from them mentality. I would give no star if I could

Jim is a great guy to do business with! Very friendly and helpful never up tight or rushed. A…read moretrue car guy!

I bought a preowned vehicle from AAB of Keller a few years ago. The guy was very helpful and made…read morethe process of buying very easy. The listing and description of the vehicle was super detailed and picturesque were listed as well.

I purchased a brand new EV6 from Moritz Kia in 2023. It has had nothing but charging issues since…read morewe received it. This dealership has attempted 8 repairs and still faulty. It hasn't been drivable since November 2024, which was 9 months ago. Kia agreed to repurchase this vehicle in February and has dragged their feet at every step. At one point, customer care told me the process was completed. At this point, Kia owes me over $20k and I will be finding an attorney. I tried to work with Kia in good faith but they don't want to do the same. Avoid Kia/Hyundai EVs, they are broken and the dealers will lie to your face. Look up Kia / Hyundai ICCU recalls and save yourself a lot of time and trouble. AVOID AVOID AVOID!!!

I Purchased a New Kia last year from this dealership, The salesman was great however I am not at…read moreall happy with the vehicle and it only has 24,000 miles on it, I'm having problems with tires and brakes. I think the tires are defective, it feels like they have flat spots however there's no presence of flat spots when inspecting, when I take it to the dealership service department they rotate the tires and say everything is fine, I asked them to test drive it but they did not. Update: The service manager called me and asked me to bring the vehicle in, they put the vehicle on the alignment rack the results showed that the vehicle alignment was fine proving that the tires are defective, They said that they will not replace them even if I offered to pay for the prorated miles. I'll never buy another Kia. Update: I just recently purchased a used 2021 Kia Saltos for my daughter from a local Ford dealership, purchased the extended warranty, and I've just recently noticed every time you turn there's a knocking noise coming from the front end. My mechanic told me it was a CV joint going out. So I took it to Moritz Kia of alliance., as soon as I checked in at the service department the young man tells me that if they find that the item is not covered under warranty there will be an additional $150 fee. In my opinion, I believe this dealership is just trying to keep from having to cover things under warranty, I cannot recommend this dealership, mainly due to the extremely poor customer service from their service department.

I found my next car on CarGurus.com and the buying experience was exceptional, all thanks to Craig…read more His honesty, knowledge, and helpfulness made the process incredibly smooth and easy. Truly a positive experience from start to finish.

If you need a great used car, look no further! The owner, Craig, is such a standup guy! Very kind,…read moreupfront, and honest. Those are qualities sometimes hard to come by in a car salesman. Craig is a long-standing member of the community and owns multiple businesses in Azle. He cares very much about his clients and his business. He made the entire process so easy for us. We will definitely be back again for our next vehicle!

I like honest car sales people…read more And from our latest car buying excursion, we continue to find them rare. For example, one of the other car dealerships prevented us from taking the car to an independent mechanic! You know they were hiding something with the car. Anyway, not only did Texas Cars Direct let us take the car to an independent mechanic, they were professional, not pushy like some of the other guys we dealt with, and easy to do business with. Mike, it was a pleasure doing business with you. Thank you for selling us the newest car in our company fleet! P.S. If you come across a clean, unmolested 1990 to 1993 Mustang convertible, give me a call!

I purchased a Ford F250 from TexasCarsDirect back in September. I flew in from Chicago to pick up…read morethe truck. Upon arriving and meeting with David Urby, I took the truck for a test drive. There was some minor issues but the most glaring was the check engine light. David said the issues would be taken care of, go to lunch and come back in a couple of hours. He called me and said they needed a part that would not be there until Monday. David paid for my flight home and said the truck would be shipped to me. I received the truck late the next week. When driving from where I received the truck, the check engine light came on. I notified him of this issue and he said to have it fixed locally and he would reimburse me. It has been several months and many texts and calls and still no reimbursement. Up until this point, David lived up to his word but I am extremely disappointed to have to write a partial negative review due to not receiving this promised reimbursement. In addition, the check engine issue took two times to resolve, the second requiring an additional cost which I decided to absorb thinking I would get the promised reimbursement. In closing, David did live up to his word on everything until this reimbursement issue so I can't give a 5 star review due to this

First off don't always believe what you hear…read more I purchased a vehicle from Lee. He was very upfront about everything during the whole process. The owner came out and said hi and was also very courteous. I've read through reviews on here for them and it just don't add up. A used vehicle is a used vehicle. If you want a guarantee you won't have a problem spend 3 times the money and buy you a new car. I'm satisfied with my purchase and the way things were handled. There's always two sides to a story. Give them a shot, don't have to buy if you don't feel it's right.

I have done business with Callahan several times. Both Lee and Tim have been great!…read moreThey truly are up front and clear about the vehicles they sell and the process.

Selling my husband's Jeep Grand Wagoneer & met Dirk A. thru our inquiry. He has been one of the…read morekindest people I've met. They gave a very fair offer & stood beside it when we saw others decline for no given reason. Dirk was ready for us as soon as we walked thru the door. Had our ride not had some traffic hiccups, we easily would've been out of here in 15 minutes. I would come back just to deal with him in the future!

Unfortunately I can not leave a good review. Thursday we made contact with autonation fort worth…read moreand made a deal. They sent me all the information we needed and had a final price. Agreed we would come Saturday. We drove 3 hours and as we pulled up the care we were there to buy was being test drove and the sales person as we talked to told us its first come first serve. I told them we have a cashier check with there name on it all we needed was to look over the car. They said let's see if the other person could get financed. We waited for almost 2 hours and then they said it was sold. Not a good practice to make a deal and back out of the deal we already made.

I set an appointment with the dealership for a specific truck. When we arrived, was told oh so…read moresorry it's a demo and one of our managers has it, let me show you something else. I didn't want something else, I set up an appointment with a specific salesman, was told oh, it's his day off. They didn't have the truck I wanted and made no effort to find what I wanted. Im 60, this will probably be the last truck I buy and I was ready to spend the money to get EXACTLY what I wanted. The truck they gave me to drive had no gas. I had to drive to the gas station so they could fill it up No offer to order what I wanted or to find what I wanted. What a joke of customer service I will take my business elsewhere. Be careful if you go there.

Just want to compliment sales representative Dan Sullivan who sold me a 2024 XLT Ford F-150…read more Dan is a polite, efficient, and knowledgeable individual. He was very helpful for my wife and I. He took the time to familiarize us with the new truck. We never felt rushed and he readily answered our questions. He was easy to talk to and we enjoyed the experience. Klement Ford is fortunate to have Dan Sullivan as an employee. Dr. Roger A. Shewmake