What started out as a bad experience with this dealership turned into a very good with me getting…read morethe 2023 nissan kicks that i had looked at they started listening to there customers.Thanks Hermann and Andres and Vale

Do not do business with this place. They sold a car to my girlfriend that had been wrecked three…read moretimes and said it had never been. Then they refused to fix problems with the car that arose after a week.

I've been doing business with Matt, Jennifer and Eddie for almost 10 years. Just bought my 4th…read moretruck from them today. You couldn't ask for a better group of people!

I'm not a big reviewer unless I've had a really good experience somewhere, but I felt I had to give…read morecompliments to Matt's Motors. This is totally unlike other car-buying experiences we've had where the salesmen are super pushy. These folks really treat you like family and go out of their way to ensure you are happy with the car you purchase. And after the purchase, they follow through with any issues you might have. In our case, Grant was amazing on his follow-up with some questions we had on our Jeep. Thanks guys and keep up the good work!

Called carvana to make sure I had all the paperwork in order before I drove 4 hours to sell my car…read more Two people from the call center said I had everything. I get here "oh we can't buy your car, sometimes the people in the call center don't know" THEN WHY EVEN LET THEM GIVE US THAT INFO! All bullshit

This place runs like a well oiled machine! Apparently they were short handed last night but…read moreeveryone was buzzing around with a sense of purpose and getting stuff done! I had a vehicle transferred from Tulsa, OK to this store since it was closest to my house. It is smaller than most the other CarMax locations that I have been to but all the people were super nice and helpful! Beyond the statement that I would buy from here again I just about refuse to buy a used car from anywhere other than CarMax if I can help it.

Customer service and honesty !!! If you are looking for a…read moregood functioning vehicle AVOID this place at all cost. It truly isn't worth the headache. After having the car for a year the AC went out in hot ass June on top of the Radio going out. Also, after a year I had to replace four new tires. And only having the car for a short period of time the engine light popped on and the car makes a horrible noise. So, if you care about your safety and want to put your money towards something completely worth it I'd stay the heck away from these guys !!!!!

Vince at the Denton store was awesome. Worked with me and answered every one of my million…read morequestions. Everyone else kept telling me no to a car because I already had one or were asking an outrageous amount for a down payment. Neighborhood got me into a 2018 with the down payment and monthly payments I could afford. I will be back.

Hard to say in a in a few words how pleased with their service I am. They pretty much got me in…read moresame day as I requested and the turn around time was phenomenal. I had them replace my headlight assemblies and my car looked like a completely different car when I picked it up. Fast and friendly service at a truly reasonable price is an understatement to say the least. I have a list of other service items that I will now be taking my business to them for. I would highly recommend them to anyone that lives in the vicinity.

I sent a message for quote and information on my hummer. They took the time to reply over the…read moreweekend. Got me in as soon as I could did an amazing job everyone at the shop are super friendly and me and my wife couldn't be happier

la verdad no recomiendo este lugar para Comprar un carro mal servicio y luego los precios son…read morealticimos

Bought my first car financing at this place. The people are really nice! I love the two ladies in…read morethe office. Prices are a little high but I wasnt expecting less giving anywhere else I wouldve paid a lot more in interest. They do in house financing here, which doesnt really help your credit but really helps if youre like me a first time buyer with no credit history not pay $5000+ in interest. I got a 2011 Black ford escape with leather seat with under 90000 miles (i cant remenber exactly) for around 16000$ wth interest. at 175 biweeky payments Im almost done paying my car after 2.5 yrs and my car is still running perfect at now 120000 miles.. The best part is that they have worked with me in difficult times which I am very grateful for! I recommened this place if you want an honest easy car buying process.

Great experience with Francisco buying my new to me Ram! Got the whole thing done in maybe an hour…read more Best thing about this dealership is that they don't charge you for all the add on's that some dealerships do, so their pricing is pretty straightforward. Yall got me in my dream truck! Thank you Francisco (and manager Mike), I'm beyond thrilled!

I don't usually leave reviews, but after multiple experiences with this dealership's service…read moredepartment, I feel obligated to warn others. A few months ago, I brought my 2022 Raptor in for The Works service package. After getting home, I noticed part of my splash shield had been left off during the oil change. I called the dealership, and they asked me to come back. When I arrived, they couldn't locate the missing piece and told me they would order a replacement. A few days later, they called to let me know the part had arrived. I told them I wouldn't be able to bring the truck back for a few days, and when I finally did, I explained the entire situation to the service advisor. He seemed confused at first, but eventually told me he had figured everything out and that they'd take care of it. I waited in the lobby for two hours. When the advisor came to get me, he said my truck was ready. Given my previous experience, I decided to verify the repair before leaving. To my surprise, the splash shield was still missing. I had just spent two hours waiting for absolutely nothing to be done, yet I was told the repair had been completed. That completely destroyed my confidence in the service department. Fast forward to today. I had no choice but to return for another The Works service since there aren't many Ford dealerships in my area. Before handing over my keys, I explained what had happened during my previous visit and emphasized that I simply wanted the work done correctly. The service advisor assured me everything would be handled properly. A few hours later, I received a call informing me that the technician had forgotten to put my wheel lock key back in my truck. At this point, it's no longer an isolated mistake, it's a pattern of carelessness and a lack of quality control. When customers are paying to have their vehicles serviced, they should be able to trust that basic procedures are followed and that their vehicle is returned complete. The service advisors have generally been polite, but the repeated mistakes and apparent lack of oversight reflect poorly on the leadership of the service department. Based on my experiences, management needs to take a much more active role in ensuring work is completed correctly before vehicles are returned to customers.

Warning don't go to this dealer no good and no speak when you need to help from this dealer…read more.. again warning this not a good choice period

Went to buy a car from them. They were very polite until i needed something on the car. I noticed…read morewhile i was driving that the roof of the car was soaking wet. They then told me it would be two days for them to replace the sunroof which was supposed to be the cause of the leak. A week later i still have not recieved a car. They then called me and told me it wouldnt pass inspection so they couldnt sell the car to me. It was a week and a half later when i could have just bought a car some where else if they had not tried to lie and be upfront with me. Crooks the whole lot of them. They got very angry when i confronted them and started yelling at me. I wouldnt send anyone to this place to buy a car :(

I recommend coming to visit us whether you have great credit or less than perfect…read more Small family Owned dealership with units ranging from 2500-30000. We also work with the younger generation teaching them how to Build credit. Make an appointment by calling 979-200-1120 or Office 940-531-1599 109 S Woodrow Lane, Denton, TX 76205 Read more

This dealership is not trustworthy. They say all want to do is make their customers happy and they…read moreare here for us but they are NOT. They are fake and they rip good hard working people off. Moral of the story my husband went to them to buy a car. They asked for $200 down to hold the car while they fixed up some issues we seen when we went to see the car the 1st time. On the photos online they didn't show the side of the car with bullet holes, they didn't show the bald tires, the broken windshield , missing driver door handle or how dirty it was inside the car . It's was not ready to be sold it was not presentable at all. My husband really wanted the car but with all that we decided we was going to walk away. They said no no we will fix all that for yall if yall really want the car. At no extra cost for you we will get it all fixed out of their own pocket. We couldnt turn it down at that point. It took them a week to fix everything then they call us in to to sign the paperwork and pay they remaining 800$ from the $1000 deposit to get the car. We pull up to the dealership my husband goes in to sign the contract while he was inside I decided to take a look at the car. I text him and told STOP don't sign the car is still dirty it was not cleaned and it looks like there is blood on splatter in the car. My husband said it was too late he already sign and that he would just get his own detail cleaning when we left. On the next day on the way to work husband noticed the Ac stopped working and what looked to be blood splats in the car was bothering him because he wanted to know if someone died in the car. He took the car to the mechanic to check the Ac and get an opinion on the stains in the car. The cost to fix the AC was over $1000 and the mechanic said the stain definitely looks like blood and they should have told us if it was and cleaned it due to bio hazard. Little did we know a few hours later the dealer ship would call us back that we need to go sign the contract over again because the 1st one was voided by the bank. We used that voided contract as a sign that we need to just give it back and get back our money. Less than 24 hrs with the car we was driving it back. We get up there and they thought we just going to resign the paperwork work but my husband stopped them and said sorry but we don't want it. They seemed disappointed and asked why and that's when we said the car is really dirty looks to have blood on the car and the AC doesn't work and the cost was over $1000 to fix. We said no we don't want it and they said well you a can return the car but you won't get the deposit cause we signed the contract. That's when we said well the contract technically isn't sign. It was voided so there is no contract. That's when they said no no we want to make yall happy. We will replace the whole inside and fix the AC for yall. Again we decided okay we will take the car if they fix the AC and replace the interior. But we will NOT sign the new contract until it's done and we see the car. They agreed It's now a week later and they are ready to draft up the paperwork. After long time to think about this deal my husband apologized and said we decided not to take the car and asked for the refund on the deposit. They said NO we will not refund you anything because of all the work they offered to put in the car. We explained to them that all they did was going to need to be done to sell the car for the price they was asking for it. And they pretty much screw yall. Yall won't be getting a refund. So now we are negative 1000 and we have no car. They made money off of us just like that and have no remorse stealing from good people