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J & A Automobile Services

3.7 (3 reviews)
Closed • Closed

Services - J & A Automobile Services

Auto maintenance

Auto repairs

Auto engine repair

1 More Service

Routine automotive maintenance

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3 years ago

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3 years ago

Great people who deliver superior quality services!!! Our family has used them for years and will continue to as long as they are open!

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12 years ago

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Superior Auto Repair

Superior Auto Repair

(10 reviews)

2014 Dodge Grand Caravan owner that had the typical rocker arms/lifters issue several years back…read morewhen the car was under warranty. Manifested as a rough idle and threw a P0303 Cyl 3 misfire finally. Dodge replaced it all under warranty but only that half of the engine. They wouldn't replace everything on the other half of the V when I asked even knowing eventually those would suffer the same fate. That was at 80,000 miles. So 5 years and 70,000 miles later we just recently had the same issue with a rough idle until finally the P0302 Cyl 2 misfire code appeared and I knew the fate. I had called numerous shops and ranged from quotes of up to $10k, or more than that saying it needed a new engine, to others not even willing to quote me when I explained the situation and asked "IF this is the same repair what is the cost?" I just started going out further from the Justin area and called a few shops in Decatur and got ahold of Superior. They knew exactly the problem and had an excellent technician (Raul) who knew this fix, and has done it before. They are probably one of the few shops in the metroplex outside of the dealer to trust with this since apparently it is very difficult to keep the timing in place and it's much longer job for other shops. The costs for this were also extremely reasonable. We added in a few other maintenance items as well and got good recommendations from Joe. This van has been great to us and if not for Superior Auto it could have been much more costly. And I just did not want to have to drop a $40k financing contract on a new minivan for our family in this economic climate. The owner Robert also even does some QC checks to be 100% certain even though Raul does a fantastic job. We had a little bit of a customer service mishap/miscommuncation but good customer service is NOT defined by how you are treated when everything is going well and GOOD, it's how a business treats when even a small thing goes slightly off the rails and Dean in their front office displayed A+ customer service. Five-stars all around and no real need to visit the dealership when you'll get a personal touch with Superior Auto. Thanks guys!

Superior Auto Repair. "superior" says it all. higher in rank, status, or quality!!!…read moreI took my vehicle in to get an alignment and they did it. No hesitation, no excuses on why they can't do it. Unlike others intown thinking you're a nincompoop just because you're a girl. lol Thank you for making it easy. I highly recommend great service with reasonable prices. I appreciate a smooth transaction!

J & A Automobile Services - autorepair - Updated May 2026

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