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    Carter's Garage

    5.0 (1 review)
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    Services - Carter's Garage

    Vehicle battery testing

    Check engine light

    Auto noise diagnosis

    5 More Services

    Auto no-start diagnosis

    Auto diagnosis or inspection

    Auto maintenance

    Routine automotive maintenance

    Transmission leak inspection

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    1 year ago

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    Superior Auto Repair

    Superior Auto Repair

    (10 reviews)

    2014 Dodge Grand Caravan owner that had the typical rocker arms/lifters issue several years back…read morewhen the car was under warranty. Manifested as a rough idle and threw a P0303 Cyl 3 misfire finally. Dodge replaced it all under warranty but only that half of the engine. They wouldn't replace everything on the other half of the V when I asked even knowing eventually those would suffer the same fate. That was at 80,000 miles. So 5 years and 70,000 miles later we just recently had the same issue with a rough idle until finally the P0302 Cyl 2 misfire code appeared and I knew the fate. I had called numerous shops and ranged from quotes of up to $10k, or more than that saying it needed a new engine, to others not even willing to quote me when I explained the situation and asked "IF this is the same repair what is the cost?" I just started going out further from the Justin area and called a few shops in Decatur and got ahold of Superior. They knew exactly the problem and had an excellent technician (Raul) who knew this fix, and has done it before. They are probably one of the few shops in the metroplex outside of the dealer to trust with this since apparently it is very difficult to keep the timing in place and it's much longer job for other shops. The costs for this were also extremely reasonable. We added in a few other maintenance items as well and got good recommendations from Joe. This van has been great to us and if not for Superior Auto it could have been much more costly. And I just did not want to have to drop a $40k financing contract on a new minivan for our family in this economic climate. The owner Robert also even does some QC checks to be 100% certain even though Raul does a fantastic job. We had a little bit of a customer service mishap/miscommuncation but good customer service is NOT defined by how you are treated when everything is going well and GOOD, it's how a business treats when even a small thing goes slightly off the rails and Dean in their front office displayed A+ customer service. Five-stars all around and no real need to visit the dealership when you'll get a personal touch with Superior Auto. Thanks guys!

    Superior Auto Repair. "superior" says it all. higher in rank, status, or quality!!!…read moreI took my vehicle in to get an alignment and they did it. No hesitation, no excuses on why they can't do it. Unlike others intown thinking you're a nincompoop just because you're a girl. lol Thank you for making it easy. I highly recommend great service with reasonable prices. I appreciate a smooth transaction!

    Rick's Towing - Loaded cement drum not a problem for the rotator!!!

    Rick's Towing

    (4 reviews)

    My son and I ran off the road from person on the shoulder otw to appt at cooks in Fort Worth!l Most…read moreupsetting of course. Guy who picked car up had a card for a "taxi" that was going to charge 100.00 plus to get us to cooks! Then a very nice man gave us a ride so we called the "taxi" to cancel even though told by him that he was 2 minutes away! Turns out they guy was still 20 min out HAdnt even left his house! Lol! Next day, I tried to deal w Ins co called this place ONCE where my car had been towed (not even given choice on towing services despite my request!) ) to check on cost to tow it home! Arrived to this place met by about 5-6 employees or ??? Never treated so rudely! Yes it's 2:00 on thanksgiving EVE! So sorry! This guy was a complete rude unsympathetic so called business man! I was handed a business card thought it was for me to write a check! Rudely told OHHH NO CHECK! CASH OR CREDIT CARD! NO BIGGIE BUT REALLY? Got the documentation they needed! Then told tires were "blown out" . I know they were not cuz DPS wanted me to drive it sure wish I had!! But biggest kick was when he said my son and his friend could push it!! Lol! I thought ohh yeah I'll pay this place and I'll push it OUT myself if I have to!! Idc how long u have been in business common courtesy, respect and simple kindness goes a long long way! Turns out paid them close to 400.00 For that one way pick up to throw in their junk yard for less than 24 hours!!! Fortunately, WE got it off that yard all by ourselves! Ohh and btw to a place where car was garaged! NO CHARGE!! Maybe a plus was fact they stayed bit past thanksgiving eve (2:30 on weds) ! I would NEVER recommend them! By the way that 24/7 is FALSE ADVERTISEMENT! Lol SO GLAD we didn't use them had ZERO choice night before despite my request!!!

    We have used Rick's on both the auto repair side and the towing side. We have been very pleased…read morewith the speed and professionalism that have been shown by both Rick and his employees. His towing vehicles have gotten to the scene literally within minutes of me calling him. On the auto repair side they always get my cars right in and repaired which is awesome! We absolutely trust this company to take care of us!

    Carter's Garage - autorepair - Updated May 2026

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