Very disappointed with my experience here. First got an oil change and they replaced the cabin…read morefilter. Whe I got my car back the ac fan was super loud so I got out and asked the mechanic about it. He said he thought something had dropped down but it should go away in a couple of days. It didn't. So two weeks later my engine light goes on and took it back to see what it was and they told me a vacuum seal needed replacing. They could do it on Thursday. I showed up then and the guy I talked to wasn't there and the other guy said very sternly he would need it a week to diagnose it. I reminded him I was told they could do it and the price quoted but he said nope. Won't be back. Very poor customer service.

Received a KINGWAY flyer in the mail yesterday. Been by their shops, literally, hundreds of times,…read morenever stopped. Today I stopped @ the W'frd shop as a 'test' of mrktng blather or truth in advertising. Blaine, Mikah, the team and the techs there were 100% as advertised. Without hesitation, they immediately drove and inspected my car to determine the source of my/it's issues. Tests were done, Q&As were exchanged among us and the results determined that, despite questionable sounds, every test, comparison and measurement, my car seemed to be in safe and good working order. Blaine said he'd reach out to other human and digital sources, describe the perceived/known problems/noise and would call me should any new opinions be offered. This business and these men are a FOR PROFIT establishment and COULD have certainly tried to convince me that I should let them 'do such and such' to try and solve the issue. Not only did they NOT try that tactic, they REFUSED to accept ANY compensation from me for the work they did in the investigation process! I am no novice and could have recognized an attempt to 'lead me' into spending some money with them..that NEVER happened.. I grew up in a small town so I can unequivocally say that it has been DECADES since I have had such a unique, honest, professional, unexpected and enjoyable interaction with auto mechanics....like small towns USED to have...with these men and this company! I called to speak to the owner, Brandon Waters, to relate my experience and spoke with John Lobato, a KINGWAY Manager in Aledo.. He was gracious, most appreciative and was happy to hear that 'his guys' are doing and being what they were hired to do! BOTTOM LINE..Folks.. take your car problems to them.. In my opinion, THEY are the REAL DEAL, the needle in the auto mechanics haystack. Rodney Gray Aledo, TX

The guys are great! Had an oil change and brakes job on 2016 Ford Fusion. Wonderful guys!!! Did a…read moregreat job very informative and polite. Will be back !!

Even though we no longer are required to get our vehicles fully inspected in Texas, we do still…read moreneed to get an emissions inspection in certain high population counties of the state. I'm very happy to report that Greased Lightening can do that emissions inspection, and fix you up with an oil change as well, as we did with our sweet little Mustang automobile recently. The guys are always pleasant and helpful. They have a waiting room with a television set that plays shows that remind me of home. They have a pop machine if you're thirsty, and the prices for those sodas are quite reasonable. Also, I always appreciate the mechanic shops whose waiting rooms have a coffee table full of a variety of magazines, as they do at Greased Lightening. We appreciate these guys a great deal. Thanks Greased Lightening!

I took my car to these guys for the first time last July (2021) when my A/C bought the farm. They…read morehad to replace the condenser, compressor, and evaporator expansion valve. Everything was great. Then my A/C stopped cooling about 6 weeks again. I took it back to them this past Monday. The compressor had gone bad. They replaced it and the condenser under warranty without any fuss and had my car back to me on Wednesday. I didn't have to spend a dime! Dan and Adam have been nothing but friendly and fast. I really appreciate their service and will be taking my car to them for any future repairs!

The reviews for this place are excellent and so I decided to take my Tacoma to them to get some…read morework done. The truck is fairly old so, among several other things, they quoted new shocks and strut assemblies. After getting the truck back and driving a few days back and forth to work I noticed that it always had a pronounced lean where the passenger side of the vehicle was riding several inches higher than the driver's side. After calling to confirm, Phil stated that they had done an alignment and had even verified the ride height/level. The truck was definitely leaning though so something was not right, I took it to the Toyota dealership and they showed me the issue. Fort Worth Auto Garage had installed the wrong shock and strut assemblies on one side of the vehicle. I don't believe Fort Worth Auto Garage actually did an alignment or a ride height check, because it surely would have been noticed that the incorrect parts had been installed on one side of the truck. That being said, once I confronted Phil with this information he did agree to install the correct parts so eventually it was fixed. Fort Worth Auto Garage do have reasonable prices, however they seem to be a bit sloppy with their work and they do not seem to pay close attention to details, such as part numbers.

David is an honest mechanic who knows what he's doing. He has great communication with his…read morecustomers and tried to provide updates on the status of my vehicle daily. I went in for an oil leak and they replaced a vacuum pump. I live nearby, but even if I didn't, they are worth the drive. Highly recommend David and his team.

Great family-owned auto repair shop! The staff is friendly, pricing is fair, and the service was…read moreexcellent. They were honest, efficient, and made the whole process easy. Highly recommend if you're looking for a shop you can trust.

My experience at Fort Worth Automotive has been nothing but a five star experience every time I…read morestep over the threshold. Starting with Steve and his professional second to none-staff. If you want to know how amazing this place is just pass by Fort Worth Automotive 4850 Benbrook and look at the parking lot ,that speaks volumes alone. if you're looking for a trustworthy mechanic, that puts out excellent work do yourself a favor and stop by Fort Worth Automotive and ask for Steve. you can come back here and thank me later.

Great to have experts who know the business and are trustworthy! This place is a keeper as a top…read moreauto problem solver! They do the work required and do it very well! Now my #1 go to in Ft Worth/Benbrook.

Incredible service and care! Anthony was amazing and took care of my tire issue from the minute I…read morecalled to walking in the door and leaving the store. If you want friendly and quality service, look no further!! Ernie's will definitely be a THE place for tire and auto needs.

Didn't tighten my trailer tire, and cause the inner rim to break and causing all the studs to need…read morereplacement. Has been flaking my calls and won't own up to their mistake. Do not work with these people.

I took my older Subaru to Ichiban after getting an expensive estimate someplace else. They…read moreinspected my car and discussed all the recommended repairs with me in detail. Once they began work, Ray kept me updated about progress with daily phone calls. I had most of the recommended work done and still walked out with a smaller bill than I would have had paying for one of the two repairs at the other place. I'm very happy with the work they did and will be giving them more work in the future.

EDIT: 6/3/24: Spoke…read morewith Dave. I have no doubt that they can do a good job, as seen with these other positive reviews, but in the same manner that they are professionals in this field, I am surprised they did not find anything wrong with the master cylinder, which does have a direct influence on the clutch. Dave mentioned multiple times that his men did not find an issue with the cylinder at the time of inspection, so "technically" they did their jobs. I should point out, that Dave also said that they test driven it by 10 miles. 10 miles and no issues apparently, yet 2 miles of our struggle before the car gave out. I attached 2 new photos showing the odometer. Unless the paper printed on the day I picked up the keys aren't up to date (and if so, why was I given paperwork that's not up to date?) I am hesitant to believe the car was test driven. With the complimentary oil change + 10% discount on next repair offered, my boyfriend is very open to bringing his car back and if next time the car is properly serviced I am willing to update the reviews. ***** EDIT (Morning of 6/1/24): Tried calling your "24/7" assistance listed on your website. It's just your company's phone number sending us directly to voice mail. We need the car today. My boyfriend is missing out an annual event he wanted to go to deal with this matter. He can't even drive it to a different repair shop as he can't change gears anymore. Getting it towed, which is costing us unnecessary fees too!! Unbelievable!! ***** My boyfriend drives a manual car and was in need of a new clutch. He hesitates in bringing his car anywhere but Redline in Arlington. Since it's far, I suggested that he give other auto repair shops a chance, something he hasn't done before since he knows that finding a good mechanic is hard. Same here, but we wanted to have hope that his car can be fixed properly in Fort Worth. We thought wrong. Upon arriving, the men were very nice. Because their customer service skills were great, we assumed they were going to do a good job. My boyfriend even spoke fondly about Ichiban Autos even before repairs started. The men at the front were also responsive, informing us of the costs, labor, & parts that need replacement. Take a look at the photos for the amount of things replaced. Cost? Over $2k. And because Ichiban closes on the weekends, you'd think they'll make sure their Friday clients would be ensured that their cars would be drivable. Unfortunately, not us. As my boyfriend was flying back from a work trip, we couldn't get his car till 10 PM, long after Ichiban closed. At 10 PM, we retrieved the car, excited to drive it when... HIS CLUTCH IS LOOSE! Both of us tried it and it feels wrong. NO resistance on the clutch pedal, and he couldn't put the shifter into gear! How is this acceptable! He managed to drive the car off premises but as he got closer to my apartment, literally 2 miles away, he had stopped because he couldn't change gears anymore. That's right, 2 MILES by 11 PM, my boyfriend and his car remain stuck on the side of the road, parallel parked at some street and praying that he doesn't get towed. I did not pay over $2k just to retrieve a car that's not operating properly. Did anyone even test drive it? You guys had the car from Wednesday till Friday. Called me at 9:30 AM stating it's ready, and I didn't even come till 2 PM to pick it up, giving you guys plenty of time to test drive/check for any errors/tighten any loose ends. Since Ichiban is closed, our night, our weekend, is ruined. I really wished I could've given this place 5 stars, the men were nice but the service we received is unacceptable. A simple clutch check/test drive would've signaled to you guys that something is off. Ichiban Autos, we are extremely disappointed.

Excellent service. Prompt, professional and through. Have had several cars & trucks serviced there…read moreover the years - always positive results.

Excellent! Highly recommend. I wanted a evaluation of my 2010 Infiniti to see if I should sell it…read moreand get an electric car or would my Infiniti likely last another 5 years. My car only has 60000. He did a thorough examination found a steering fluid leak, minor, that will eventually need repair but no hurry. And his estimate to repair was $700 less than the dealer ship.