Amazing friendly service. The owner was so helpful. Our family is now life-long customers. Don't…read morehesitate to stop in!

Best ski rentals and snowboard rentals in tacoma!…read more These guys will take care of you :)

My kids love coming here. Keep in mind this review is not about the gun counter,but the shoe and…read moreseasonal area. We come here for candies and occasional shoes. The ladies who have helped us in shoes have been so kind and helpful. We also had a great experience with the Santa's Village, there wasn't a line and we had an appointment. My husband says this is the happiest place in Lacey. Will be back for cinnamon bears and root beer candies.

Poor service. Gun / Hunting Counter too bad, so sad Cabela's…read more I travel constantly and have dealt with service counters all across the country, so I know the difference between good service and absolute chaos. And let me tell you--my recent experience at the hunting counter in Lacey, WA? One of the worst I've ever had. I followed every bit of instruction the staff gave at the entrance. Scanned the QR code like a good customer, waited patiently as my name crawled up the queue--15 minutes to reach position one. Position one! And then what? I stood there for another ten minutes watching an employee yapping away in a pointless conversation with a customer while completely ignoring the system that's meant to keep order. When I finally asked another staff member who was supposed to be helping the next person in the queue--me, mind you--they pointed right back at the same employee wasting everyone's time and the company's money. You've got a queue system designed to make the process efficient, and this chum treats it like background noise. It's absurd. When a manager or person "in charge" finally came out of nowhere, and reluctantly asked if I needed help, I told him my name is up and I'm still waiting. At that moment, three other employees appeared and started serving people who weren't even in the queue--effectively bypassing those of us who had followed the system. He assigned me an employee and I was finally assisted. In my experience across the country, Washington is notorious for poor recognition of customers who are standing and waiting--this encounter simply reinforced that reputation. The staff at the hunting / gun counter appear either untrained or unwilling to follow even basic service protocols. A business that invites paying customers but fails to respect their time or enforce its own queue system is doing a major disservice. If you intend to spend money and expect professional, efficient service, this location failed across the board. I wish this wasn't the case because, the Cabela's brand is not a representation of this type of service nor this type of employees vibe.

Wow! What a great shop and so helpful. I got out of work late and called Jake ahead for our chain…read morerental. We needed to rent chains for our visit to Mount Rainier National Park and would get to Ashford after they close at five. Jake was more than accommodating arranged everything, sent us pictures where to pick up the chains and was cheerful about everything and gave us great tips on the park. Highly recommend this Shop. They have a run cafe, rental and retail with local guides too. We'll be back.

When traveling to Mt Rainier National Park be sure to stop by Whittaker Mountaineering for gear and…read moretire accessories to rent. If it's a peak tourist season you may want to reserve the your gear prior to arrival due too supply shortage. The web is extremely user friendly, and provides a lot of details which is helpful for first time visitors. I also really appreciate fair rates, for reference our tire chain rental daily rate was $27.

So happy that Olympia is supporting Olympia Gear Exchange. Jared is great with customer service…read more He is supporting the environment with his recycling products. I have continuously referred this small business.

Love this place for high quality used gear. Kayaker, hiker, camper who has always found high…read morequality brands at great prices. Super friendly and great service. Highly recommend! 5

I've had both a really positive experience and one where I felt like I was a bother. One time I…read morewent in there looking for steel toed shoes and an older lady helped me and was so sweet and helpful it was the best customer service I've ever had. I went in today 06/07/25 just to browse and bought something and the checker Gracie, seemed completely bothered by me trying to buy something. I didn't realize me trying to make a purchase which made her have to get off her phone was such an issue. Even the person I was with as we left was wondering why she seemed so bothered. Hopefully she had a better day. Anyways kudos to the older lady who helped me make my shoe purchase, you're a rockstar.

$225 loss. Kinda frustrating but we bought a spendy pair of boots in June and one boot had been so…read morepainfully uncomfortable for my husband that he hasn't worn them. Just looked to sell and the widths were completely mismatched. Ugh. Check to see that your shoes matching at this store!

Great collection of military gear with a friendly, knowledgeable and helpful owner. We came here…read morelooking for knives and left with 4 of them, will definitely be back!

Northwest Surplus & Outdoors is a very cool store, its small but comfortable with a good supply of…read morestock on the sales floor. They carry just about anything you can need for the outdoors, from MRE's to Ammo cans and all weather gear. The prices are good and they will trade. The owners Susan and Patrick McDaniel are very personable, knowledgeable and dealing with them is more like dealing with a friend than someone out to make a quick buck.

REI is a place of GOOD gear. They sell things that work. I have walked into that store many times,…read morethe scent of new fabric and rubber sharp in the air, and found what I needed to survive. The boots will take you through rain and mud and snow. They're made to take you somewhere. Somewhere rough. Somewhere real. The tents hold up in wind, but you will hear the wind whistle through the seams if the storm is strong enough, because Mother Nature will never bow to man's interventions. You pay a price for that. The press sings songs about REI like it's the holy land for outdoor men and women, and maybe that's true in parts. But you don't go there for ceremony, you go for the tools. They make good tools. You don't want to trust your life to something flimsy when you are out there, far from the roads and the towns, when your survival depends on gear. REI has it, in its clean rows, with its well-meaning salespeople, and its prices that sting a little but still make sense. It is the day-to-day, too. The jacket for the morning walk. The pack for the hike with your daughter. The water bottle that won't quit, no matter how many miles you pour through it. It holds up for the small things and the big. It holds up for life. It isn't perfect, but neither are you. Still, you trust it.

I took my 30-year-old Giant ATX 760, an entry-level hardtail mountain bike, to REI at the Olympia…read moreCapital Mall and it needed a lot of work. Considering that I hadn't had the bike serviced in 12 years, and MANY dried up parts had to be replaced, the service wasn't terribly expensive, as REI gave me discounts. I paid $500 for that bike in 1995, which amounts to about $1,100 today, and the service cost about a third of that $1,100, reasonably low-ish also because I'm a member. Now I'll transport that bike on our new Kuat Sherpa 2.0 bike carrier, also purchased earlier at this store. I'm a happy camper.

Staff is knowledgeable and go out of their way to assist you in locating items whether in their…read morestore or in another local one! Lots of stock of items, prices are always reasonable and probably the best on the street! Highly recommend swinging by

We were able to find exactly what we needed--waffle pants!…read moreThe store environment is welcoming and kind too. We will definitely return here to purchase other items. They have a lot of used uniforms for a good price!

This is my new favorite 'superstore'! Everything a salt-water sailor needs here! Fishing…read moresupplies, boat stuff, LOTS of tools (power tools too!), rope of all kinds, smokers, packing supplies, boots and a very cool wardrobe area with lots of hoodies, tshirts, foul weather gear you wont find anywhere else. Great customer service here too, everyone was helpful. What I didnt see here was much in the way of 'small tackle' for freshwater; so if you're looking to update your trout bag you wont find much. But LOTS of great gift ideas here too for that outdoorsy person in your life (or you!) This will be a new regular stop for us when we hit Astoria! Prices were reasonable for the area. COVID protocols very good. Ample parking, easy to find.

Not only were the staff incredibly kind and helpful, but they had everything we needed. From…read morewelding supplies and filling our argon bottle for our sailboat to bolts, lines, wires, and fishing gear. I wish every town had this store. Never have I left west marine or any other marine store fully satisfied.

Don't you love it when they're doing everything right? In there, get exactly what you want, out of…read morethere, you skip the sh!t show of the Westfield mall and the occupational and dedicated security gaze? Well done The North Face (disclaimer: I would order online beforehand if possible to get this experience LOL)

Friendly service, quality variety, clean store. Always good value with The North Face. I love that…read morethere's a South Center Location now, more local to the area.