I normally go to a different Sherwin- Williams store that is closer to my home. We are Sherwin…read moreWilliams fans snd do not like to buy Home Depot or Lowes quality paint. Today my husband wanted to seal our driveway. I called our normal store which is in Lake Worth and the item is normally $272.95 for the 5 gallons, but it was on sale for $191.05 and my normal store quoted me a price of $150. I wanted to double check with my husband before paying for it because due to Covid you have to pay then they bring it out to you. I called back the other location and a different guy answers and told him I wanted to go ahead and pay and he would not honor the price of $150. After going back and forth with him and then put on hold for over 5 minutes. I got aggravated and called this store. I called and spoke with Sean. I told him how frustrated I was and the dealings I had with other store and that I had been hung up on and they wouldn't honor the previous price Sean said that he would match the original price as well as give it to me for $20 cheaper for my aggravation. Sean was super helpful and this will be my new Sherwin Williams paint store for all my paint supply needs moving forward.

Travis was very pleasant and helpful. Several people stormed the store when it opened and he helped…read moreeveryone in a timely manner. Nicest paint store we have been in.

I gave it 2 stars because I had no problem with the paint or supplies. The customer service however…read morewas bad. They have an employee named Lucas who was rude and not helpful.

WOW! Never have I ever had such great customer service in a PAINT STORE. The employee Juan was so…read morehelpful and kind. I had like a million questions about colors and paint and what not but he took the time and made sure I left satisfied. I will only come to this paint store from now on. Thanks Juan! I hope the manager of the store realizes what a gem they have here.

I purchased a gallon of oil based paint a couple of days ago and was happy with the way that it was…read morematched to the sample that I brought in. An older guy with glasses mixed the paint for me. I returned a couple of days later an explained to him that the sample that I gave him was the wrong one and ask if he could match the paint to a different sample and offered to pay for his time to remix it. He did not seem too happy to remix it. I patiently waited and about a half hour he came out placed the counter and threw a paint stick in my direction. I asked how much do I owe you and he said " nothing". The he proceeded to tell me that my can of paint "ruined his shop." I asked him "hows that "and apparently he did not put the lid on correctly and when placed in the mixing machine it went all over the place. I felt bad that this happened but he made seem as somehow it was my fault. I said I was sorry again and left the store. I always try to use small businesses when I can ( I do not like the big box stores) even though the prices are usually higher. I will note that the younger guy with dark hair waiting on customers was very professional and courteous. Unfortunately, I will not be returning to this store for purchases.

Fabulous my new paint store. Not only are they professional and nice but the even gave my decorator…read morefrom New York a big discount and they were very helpful when my contractor came in to pick up the paint they are in my new paint store carry Benjamin Moore.

We had Vicente paint all the kitchen cabinets in our kitchen and breakfast nook. Vicente is a true…read moreprofessional and craftsman who takes tremendous pride in his work and makes sure everything was done to our expectations. We cannot believe how good our kitchen and breakfast nook looks now! He was always on time and got the job done quickly. His team was very clean and easy to work with. We were looking to replace our breakfast nook table because we were changing colors and Vincente suggested that he could paint the table and chairs. They came out far better than we could have imagined. We highly recommend Vincente if you have painting needs!!!!

Vincente replaced my kitchen cabinet doors with glass doors and repainted the new replacement wood…read moreto perfectly match the color of the kitchen. He did an outstanding job and he did it ahead of schedule. I was impressed with his keen attention to detail in order to make everything look perfect. I would highly recommend Vincente, particularly when I was unable to find another craftsman who could undertake this project. Great job at a very affordable price.

After going to Home Depot and Lowe's looking for paint for our concrete pool deck, we found…read moreourselves at Sherwin Williams right outside of our Lowe's plaza. Walked in and someone greeted us and asked how they could help. We gave him the run down of our dilemma and he told us exactly what needed to be done in order to get our project started. He gave us several suggestions for other paint we should use and explained why they were good choices. We picked our paint, additives for slip resistance and color. Our paint order went in and in about 20 minutes we walked out with the biggest grins on our faces. After kinda estimating on the size of the space that needed to be painted, the associate adviced that the paint was for sale that week and would end the following day. He then mentioned that if we were to need more, it would go back on sale the following week. It turns out we did need more paint and we're so relieved to know we could come back and purchase at the same great price we got it that day. We are so greatful for his assistance, recommendations and for sincerely caring about our wants and needs. I'm not sure I'll ever go to another place to purchase paint again. Their knowledge, attention and awesomeness was very well received and greatly appreciated. Highly recommend them!!!!

From the owner: Your local Sherwin-Williams Paint Store in Royal Palm Beach, FL, provides expert advice, premium…read morecoatings, paint matching, and professional-grade supplies to help bring complex urban projects to life. Connect with our team for expert recommendations, the right coatings and tools, and personalized support that helps you achieve professional results. As a convenient paint store near you, we offer online color tools, color consultation, wallpaper and application resources, brushes, and information on paint recycling, along with high-quality paints and options to order paint online. A Spanish-speaking representative is available to assist customers.

Let me start by saying that we have an account with them. We are always getting coupons in the…read moremail. Today we are going to seal our driveway. I found this item online and the list price is $272.95 but it is on sale for $191.05 online so I called and I spoke with someone to ask what my account was and was quoted a price of $150. I said thank you and hung up to double check with my husband if he wanted to do this and if price was OK. I called back less than 15 minutes later and I another person answered the phone. I gave him my phone number and he tells me the price is $54.59 a gallon. I told him I wanted the 5 gallons and he told me that price would be $272.95! I told him I was just quoted $150 less than 10 minutes ago. He asked if I got a name I said no but it was less than 15 minutes ago. The guy told me sorry the price is $272.95. I went back and forth with him for a few minutes about honoring the price I was just quoted. He would not honor it. I asked to speak with someone else. I was on hold for over 5 minutes so I hung up and called the next closest store. I explained what had happened and the guy at the other store said I will match the price and give you $20 off for your aggravation. Great so now I paid him right then on a credit card and told him my husband would call once outside (Due to Covid you have to place order and they bring it out to you) I then called back this store and asked for a manager. Eddie gets on the phone and you can immediately tell he has an attitude. He tells me that no one would have quoted $150 (I am not a liar!) and that was his cost. He said he would not even honor the online price of $191.05. I said that they just lost a loyal customer as I live in the development right behind them - again, Eddie didn't care. You can see my last review was 5 years ago and its the ONLY good review for this store. If Eddie is the same store manager from about 4 years ago I had some questions regarding HOA paint colors and he was not very eager to help. I highly suggest looking at other reviewers and getting yourself a new manager for this location. If another store was able to match the price, the should have honored the price I was quoted originally, obviously they could have done it.

I should have known they would have bad service when I saw they were rated 1 star, but I went…read moreanyway thinking, it's Sherwin Williams, they are a top brand, it should be fine. The gentleman who was on the floor was not helpful, not friendly, and gave me an attitude for no reason. Then J asked for his Manager and he raised his voice at me and got someone else from the store. I'm baffled at the customer service in this store. Would not expect it from a brand store like Sherwin Williams. The rep on the floor should be fired.

I had to buy a lot of stones to place where we had weeds in the front part of our house. I went to…read moreLowe's because it was more convenient to reach than Home Depot. Overall, the price was what I was willing to spend for the many bags that I bought. Parking was easy, and I had immediate access to the outdoor garden center where the stones I was searching for were located. I checked out once I had what I needed, with assistance from one of the staff members. Once I figured out which stones to purchase, it was a fairly smooth process.

Terrible, lazy employees that are either nowhere to be seen or pass me on to another employee…read morethat's busy with another customer but couldn't be bothered to assist me. It happened through 3-4 different employees & even the manager.